I was a customer who was in business with them for over 20 years.? I had a flat tire. I did not…read moreunderstand that Chris Warner wanted me to come in IMMEDIATELY after I got my spare tire put on. As a result, I left a negative comment on my Facebook Timeline that I was getting poor service. The girl Melissa who is the CHAT person was terrible. She was unresponsive to my questions. Also would leave the chat without me knowing. Really quite RUDE. Chris went ballistic and all he cared about was ratings, nothing else. Blocked on Facebook along with his wife. Maybe in 5 years I might come back, but now I will go somewhere else. I went to Shannon Tire and they fixed me up -$31.75 plugged up my tire. Nice people. Will go back for service and inspection.

I purchased a used GMC truck from Ray Price Stroudsburg in April 2026 and paid extra for their…read morebumper‑to‑bumper warranty. About a month and a half later, I received a solid check‑engine light. I brought the truck to their service department and was told the vehicle had a P0420 catalytic converter efficiency code. Despite buying a warranty specifically to protect myself from unexpected repairs, I was informed that this issue is not covered, and that Pennsylvania emissions law does not protect me either. This left me completely unprotected only weeks after purchasing the vehicle. The dealership then quoted me $4,000 for a catalytic converter replacement -- an extremely high estimate for a major failure that occurred so soon after purchase. I feel misled about the warranty coverage and disappointed with the lack of support. A customer should not be facing a $4,000 repair on a truck purchased less than two months earlier, especially after paying for additional protection. Based on my experience, I cannot recommend Ray Price Stroudsburg.

My daughter just purchased her first car after completing her education and starting her…read moreprofessional career. She decided on a Volvo C40 Recharge from Ray Price Volvo. We drove 3 hours from Medfjord and were highly impressed with our experience purchasing a Certified Pre-Owned Volvo. The car was priced fairly, clean, and in perfect mechanical condition. From our initial contact, following through all aspects of the process, everything progressed smoothly. The set up of the financing was prompt, personable, and professional. Corey Willemet did a great job delivering the vehicle, ensuring we were fully comfortable with how to operate all the equipment in the car, from setting up Bluetooth on the phone, to making sure we were familiar and comfortable with all the features on the car. He was thorough, kind, and diligent, making Corey a great asset to the Volvo organization. We recommend Ray Price to anyone. They are a great group who is there to help with the entire process. Each person we worked with not only takes the time to listen and answer questions, but they negotiate a fair deal that did not include unwanted add-ons. We had an excellent experience working with Corey, who was incredibly attentive from the moment my daughter and I walked in. He is sharp, knowledgeable, and took the time to explain everything clearly without ever making us feel rushed or pressured. He answered all of our questions and made the entire process smooth and comfortable. Buying a car can feel overwhelming, but Corey made it easy, even enjoyable. His professionalism and expertise really stood out. If you're looking for someone who truly knows Volvo vehicles and treats customers with respect and patience, we highly recommend asking for Corey Willemet. Thank you to all the staff at Ray Price for your stellar service. I enjoyed working with Corey and the entire team; we highly recommend them. Ray Price definitely earned a repeat customer and referrals! Jim of Medfjord

Allow me to introduce the two BEST service advisors I have EVER dealt with, Daniela Montiel and…read moreJanice Stiff! I took my 2015 Volvo XC60 in for a front end alignment and it was quickly taken back for my service appointment, everything I had called about was accurately listed. But while inspecting my vehicle they noticed a potentially fatal issue. The inner tie rod needed to be replaced as it controls the steering wheel. Without even asking, Daniela arranged for my courtesy car (a beautiful 2017 Volvo sedan!), which was ready and waiting for me, my car was ready in the time promised, AND given a beautiful car wash! I LOVE Ray Price Volvo and wouldn't service my Volvo anywhere else! BUT THEN, Less than 48 hours later my SRS Airbag Sensor came on. Checking Google, the code indicated that I needed to get the vehicle checked IMMEDIATELY as I had no airbags. I called Ray Price Volvo and spoke to Janice Stiff who told me to bring it in immediately. When I arrived Janice had it taken back immediately, but not before asking if there were any other issues I had noticed. I told her there was still a persistent "crunching" noise in the left front wheel. I was met with bad news after inspection. Turned out it the SRS sensor WAS faulty. But in addition to that, my driver's front axel was cracked. I was stunned...thinking of the additional funds in added to what I had already spent. Janice was way ahead of me. Whatever she did, whomever she spoke to, emailed, texted, etc., was magic, because between Volvo and the wonderful Ray Price Volvo, there was a reduction in the cost. Janice also got me another courtesy vehicle (a Volvo XC90) as she was concerned about my safety. The loaner was great and my car was fiixed in under three days. I have NEVER gushed about a dealership or their Service Advisors before, but it's about time I did! People are all to quick to critique and never praise. I originally purchased my vehicle with Ray Price, get it serviced at Ray Price, and when the time comes, purchase my next vehicle at Ray Price! Thanks again Dani and Janice, you guys are outstanding!

Tony was Great! He was able to answer all my questions. Knowledgeable, Professional and Friendly…read more Took the Truck out for a test ride and it delivered. Tony made the Purchasing process easy and pleasurable. Very Happy with my Truck. Absolutely Fantastic

Elizabeth was very professional and excellent at what she does. she help me get a car which I can't…read morethank her enough!!!! thank you sooooo much. John's Autopart is a go to. Don't hesitate Just go!!

If I could give zero stars, I would. This was, without question, one of the worst car-buying…read moreexperiences imaginable. Before making an eight-hour trip each way, I specifically asked them to tell me about every imperfection because I did not want to be out there and be surprised by anything because it so far. I was assured there was nothing wrong. When I arrived there was a giant softball size dent in the drivers side door. It had barked all the paint off so it was white on a dark green car!! Everyone swore they had never seen that before and they don't know how they missed it. I invested significant time and money, including travel expenses and a hotel stay, to come see the car. This experience was frustrating, costly, and incredibly disappointing. I would strongly caution anyone considering doing business here. If you value honesty, transparency, and basic customer service, look elsewhere.

I told them exactly what my truck needed and they charged me $200.00 for a diagnostic and told me…read morethere was nothing wrong with the vehicle and gave it back to me the same day I had the same issue with the transmission range sensor I called them up and they told me to bring the truck back in and wanted to charge me for another diagnostic, I winded up having to go there and purchase a range sensor and a transmission filter and have my friend put it on for me, that ford repair shop is a ripoff with that charging people for diagnostics just to make money when they already know what the problem is. I would never even purchase another vehicle from ford period

My daughter bought a car two years ago . The service was great the price excellent. They work with…read morewhat you have. Your driving out in style.

Otto's autos is the best. Charles worked extremely hard to get us the vehicle that we wanted and…read moreworked for hours with the bank until all the numbers made sense for us. Never once did they try to push a car on us just to get a sale it really was all about what we needed! I strongly suggest everyone that needs some help with getting a newer car go see Charles or Otto!!!!

Not very responsive - unless they want something from you, I guess…read more I got my car inspected back in June 2, 2022 and I brought my claim form for free head lamp replacement regarding the Suarez v Nissan case. I paid $600 for repairs and they added me to a waitlist for the head lamps. I called at the end of June and was told that I'd need to wait a "couple of months". Since then, I've tried calling a few more times for an update. I most recently called in the beginning of October and left a message inquiring about where I was on the waitlist. Still no answer. My lights are now so dim that I can't drive around at night. It's now October 26; I just checked my mailbox and found a letter asking if they could buy my Nissan Altima for their lot with a handwritten sticky note attached. They have time to send mail about purchasing my car...but they can't give me a call or text back about head lamp replacement?

Beware. The service department has scammed me twice so far. The most recent event involved being…read moretold I needed rear brakes & rotors, because the pads were at 1mm and had damaged the rotors. Upon inspection, the rotors were fine, but I agreed to the pad replacement, based on the technician's report. I later compared service reports from the last one, (5000 miles prior), and they're telling me the the pads went from 6mm to 1mm in 5000 miles, which is impossible. I then went back 3-weeks later, since I did a 5000 mile cross-country trip) and the report says the rear pads are at 6mm, when new ones are 14mm out of the box. In other words, I was charged for the pads and labor, but they never installed the new pads. Just beware, they're scammers and trying anything to pad their bill.

Colonial Autos is the only place we will ever go to purchase a used car. They have quality…read moreautomobiles, the sales people are never pushy, and the service department is incredible. I have had the pleasure of working with Danny many times throughout our history of going to Colonial. Many, many years ago the owner Ralph was so kind to allow my father to return our recently purchased Kia when we went through financial troubles. We never forgot that interaction and to this day we are life long Colonial customers. Can't recommend them enough. Huge thanks to Bill in the service department. He remembers all of the details of my purchases. Who can say that they enjoy going to take their cars to get serviced? We know we will always get the best deal and will never be taken advantage of. Colonial Autos is the epitome of what an exceptional customer service model looks like. Thank you!

I have to say that my experience with Colonial Used Auto Sales was a very positive experience. The…read moredealership has a wide variety of vehicles to view without a salesperson over your shoulder. All of the vehicles are priced with a no haggle price which is nice because you know the price you are paying. We selected a 2018 Toyota Highlander and traded in a 2017 Chevrolet Spark and received full trade in value and then some. Our salesperson Bob "the bald guy" Romeo took us through the buying process. Bob was very courteous, attentive and responsive to our needs in all aspects of the purchase. The process was very smooth and transparent as Bob explained each document that needed to be signed and the reason for it. I would highly recommend visiting this dealership and ask for Bob "the bald guy" Romeo.

Highly recommend this place . Bought a Subaru Legacy and it was an amazing experience. Fast and…read moreeasy. Ask for Brandon Franco, he took care of everything in a professional matter and made it happen. Thank You So Much. Maciej

I bought my car from the at the Saylorsburg location when I bought the car I loved it after a week…read moreit started to make a noise no questions asked they got it in and repair for me rapidly I would recommend this place to anyone who needs a vehicle