I had 2 appointments at this location, both 1 week apart. While it's difficult getting an…read moreappointment (availability is usually 1+ week out from the date you're booking) it's well worth it! On both occasions I've arrived to my appointment and checked in 15 minutes prior as it recommends and I've been called back at my EXACT appointment time on both occasions. I've never had to wait past my appointment time. Check in is self serve on a kiosk (there's no employees / front desk to help) or you can check in on your phone via the text message they send to you. I've been in and out within 20 minutes both times (counting me arriving 15 minutes prior to my appt time) I had a great experience and will definitely return.

This is why monopolies are illegal. This is why they should be enforced…read more You can make an appointment all you want. It doesn't matter. They do not care about your time. You can wait two hours for an appointment. Do they know they can't handle the number of people they schedule? I'm sure they do. Do they care? No. There is no customer service to be had here either. Sorry, you don't really have any other options. Pack a lunch, take the afternoon off, and bring your work with you. Cause you live here now.

The blood technicians are super nice and helpful…read more Unfortunately, there is no receptionist. You literally walk in and have to check in on the tablet station they have. It is a terrible idea.. given that this quest diagnostics is in the heart of Chinatown.. with many middle age folks to elderly seniors who have a barrier with the technology..... sure, you can switch the language to Chinese but... that doesn't work for everyone. Fortunately for me, I asked one of the technicians when she was getting someone when I needed help because I didn't bring the insurance card and it kept asking me to scan the card.. I had the insurance info on the referral sheet though. The technician helped me and said I have to press "no" to consent since I don't have it. Then, I checked in. SHE KNEW THAT.. BUT HOW IS ANYONE ELSE SUPPOSED TO??? Completely not her fault at all! She's probably had to STOP what she's doing and help so much people... Then, I started helping some seniors because THEY COULD NOT FIGURE OUT THE MACHINES... OR THEIR VISION IS SO BAD THEY CANNOT READ THE TEXT... PLEASE HIRE A BI-LINGUAL RECEPTIONIST TO HELP THE CHECK IN PROCESS. KEEP THE ELECTRONIC COMPUTER CHECK IN FOR THOSE WHO CAN DO IT. A RECEPTIONIST IS ESSENTIAL.

Place is freezing cold tried closing the door and was told I couldn't that the door was to remain…read moreopen..

The staff are warm, friendly and supportive. I have been to this lab several times and the service…read moreis fast!

Agree with other reviewers about receptionist woman. She blatently ignores your existence and when…read morespeaking to you, she won't even look in your direction, she'll talk to you looking down or ahead like she can't be bothered to acknowledge that you're a human being standing in front of her. I can tell that staff are strained working with her by their manner of dealing with her. It's too bad, as they're very sweet and seem to take over doing parts of her job bc she's nasty to ppl and lazy. I'm purposely going out of my way not to get labwork done at this location.

I agree with Gisele G. - avoid this place if at all possible!…read more I experienced the woman at the front desk as sour and shockingly disrespectful and rude - as well as barely willing to lift a finger to be helpful. I wondered: How can LabCorp have a person who acts in this way be in a customer-facing role? I've been to several other LabCorp locations in the area, and never before experienced anything like this. The phlebotomists, however, are lovely and well-meaning.

This place is soooooo unreliable. They sporadically close and provide no indication as to why or…read morewhen they will reopen. Pretty surprising that a company of this size could be so bad at predictably being in operation. So, definitely plan on calling ahead to make sure this business is, ya know, being a business today. Otherwise, go buy a lotto card and stop in and see how your luck is on that particular day.

Check in is automated and efficient. The wait was short. I was in and out quickly. The staff wa…read morefriendly and helpful.

I go here for most of my blood draws. Always receive excellent service--and honestly, never had a…read morebad phlebotomist! Painless and kind. Pauline is the best!

These Alameda LapCorp staff members work so tirelessly and they always seem to maintain their…read morecomposure even under stress. Type of Care: routine bloodwork. I was surprised that it was a full house this morning around 8am but I learned it's best to come on a Tues/Wed/Thurs based on advice. Jessie provided thorough care. She's tactful and extremely entertaining. Loved her vibes! She was gentle even when my vein needed a reboot, the pain was tolerable without being too scary. I wish I could say it's super easily available to make an appointment but it's not. However, walk in's usually come and go pretty quickly. Today was just an extraordinary day. Record-breaking for me in fact. But Jessie and the front desk staff member were really professional and friendly throughout the entire process. I'm grateful that my questions were answered willfully. Scarred for life from a Crunch Fitness customer service experience. So it gives me a lot of appreciation for excellent customer service. Thank you and take good care!

Lab corp in Pinole just changed their hours since they put drop ins in the morning and appointments…read morefor drug tests for work in the afternoons.

They are always so nice, everything is clean and professional. I wish they had another location…read morethough . Definitely recommend.

I have been bouncing between other hospitals in Oakland for a few years now. It feels so good to…read morebe back at the Oakland Clinic, where they actually have my back. Best medical care in the East Bay, by far.

* quick appointment scheduling * skilled with blood draw,…read moreno pain! * calm and kind service * was in and out under 10-15 minutes! I would definitely recommend coming here for bloodwork. I generally have an uncomfortable feeling when getting my blood drawn but this was so quick and didn't hurt at all. I felt comfortable and confident in the service provided. Thank you

I feel so fortunate to have found Arina and MedLab Services. I showed up with a complicated kit but…read moreshe was familiar with it and easily processed it. Hardly felt the "pinch" and it left nearly zero evidence on my skin. Quick. Friendly. Amenable. Thanks!

Came in one day as a walk-in and saw the cattle call in the waiting room and said no way. I was…read moreinformed by the lovely front desk staff that I could make an appointment for faster service. Smartest thing I did! Got an appointment the next day, arrived 15 minutes early with cash in hand. Left 10 minutes later (seriously, I left before my appointment time!), blood work done and a 30% discount for paying same day. Efficient, professional and friendly!

i had an outstanding order for blood testing from oct. 07. i had experienced numbness in my legs…read moreand arms and thought it might be an indicator of some kind of "ministroke". doc says no, it may be an indicator of a vitimin b deficincy. the usual 4ish friday afternoon walkin. checkin. a wait of about 5-10 minutes and the blood sample is taken. count dracula would be proud of this operation for effcient blood collection.

I needed a coned beam CAT scan. I got a prescription from my otolaryngologist who didn't know how…read moreto get the test as most hospitals don't have such a scanner. Thank goodness for Reveal Diagnostics. They have several different sites. Mica from the diagnostics team was super helpful in scheduling the exam and coordinating with my ENT. The owner was overseeing the scan because it was not a routine dental scan. A major issue was my titanium caps interfering with the imaging on regular CAT scan. This is where the technician Makayla was able to do what other major institutions which shall go unnamed came in. With the research grade scanner she was able to adjust conditions to virtually eliminate the interference and image the area of interest in a phenomenal way, so I really owe all of them a huge thanks. They corresponded with the medical center and got them the imaging to them very very quickly. The scan is rendered into 3 dimensions that the doctor can look at from all angles. This was just a single picture taken at the imaging facility . I have the entire scan with a viewer that I can see the entire study from. 5 stars to the max!

Ricki was AMAZING she was thorough, professional and friendly. My scan was completed in a timely…read moremanner and I would recommend Reveal for all of your dental imaging needs.