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    Global Credit Union

    2.0 (4 reviews)
    Closed 10:00 am - 6:00 pm

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    Personal banking

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    3 years ago

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    Alaska USA Federal Credit Union

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    3 years ago

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    4 years ago

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    Alaska USA Federal Credit Union

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    10 years ago

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    Denali State Bank

    Denali State Bank

    (6 reviews)

    We are first-time home buyers and went to a different local loan office- it was awful. We were…read morerecommended to try Denali, and it was the best decision we've made in this process. Missy knows what she's doing- she found us as many exemptions as were available to us, explained things in a way we understood, and made things happen. Highly recommend!

    Looking for a loan? Only come here if you've been in the same job forever and have spotless credit…read morehistory. Firstly my spouse and I have been shopping around for an auto loan and applied at multiple places to see who would give us the best offer. We have been accepted by two other credit unions for the same offer we requested with Denali. Denali requires a full year of employment for all applicants vs the 6 months most other credit unions require, the fact that my co-applicant has been in one position with the same company for 3 years was not enough employment history to show them we have had consistently steady income at all times. A medical debt of less than $300 that we have documented payment plans with would prevent us from getting a loan with them until it was 100% satisfied whereas with the two credit unions that accepted our offer I simply supplied them with payment plan terms and the account balance since what is currently on equifax is incorrect. The customer service rep's tone wasn't very pleasant and I was a little shocked to be talked to like I shouldn't be expecting to be able to get a loan because as someone who works in finance and recently spoke with representatives at other institutions I know that those terms aren't the norm. My spouse and I aren't extremely well off but we can absolutely afford a car payment, which is why other institutions did give us preapprovals for the amount we requested. Overall they aren't interested in making money, looking into details and if the person I spoke to is a good representation of their company they're not pleasant to talk to. Alaska USA and Credit Union 1 are both much easier to work with and the ladies in their loan departments are very pleasant.

    First National Bank Alaska

    First National Bank Alaska

    (2 reviews)

    I used to joke (beats getting angry) that someone put something in the walls during construction…read morethat makes the staff here paranoid, unfriendly, and unhelpful. This has been the case since it was first built and continues today, though now that the main branch has relocated to this branch there might yet be hope. I have a mortgage, business, and two personal accounts with FNBA (and also accounts with S of A and Mt McKinley - both FABULOUS!!), FICO 820, and plenty of liquid assets. When I bank at the Golden Valley branch, I am treated with respect and good humor (as all customers should be). This branch? I'm refused services that I'm legally entitled to obtain, held up before cashing even a small check to see if it is good as though I might be a forger, and subjected to whatever whim the manager du jour might construct. This inexcusable behavior has gone on for years.

    After over-charging us by more than 2500 dollars, FNBA *supposedly* sends a reimbursement check on…read moreDecember 30th (so they don't count that as in their possession in the next quarter)... NOT registered NOT certified NOT insured... and NOT deposited into our checking account OR credited to our home loan. They provide no proof of a check, or of having sent it and they require us to wait 90 days before they will replace it. So I ask to speak to VP Craig Thorn, who openly mocks me after I explain that I am having problems retaining thoughts due to PTSD. "Oh I see, so you lost the check then"..."you must have otherwise how would I know it exists? I only know because you told me; how could you tell me it's lost if you haven't seen it? How would you know if it's lost?" Sitting arrogantly taunting me, trying to provoke me, AFTER I explained my mental disability to him. Intentionally triggering every response he can get out of me so he can feel superior... is that what they mean by ADA Access? Seems pretty abusive, extremely rude, and unbelievably unprofessional. So much for personal service. What a bunch of jerks.

    Global Credit Union - banks - Updated July 2026

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