We had a great experience thanks to the Dhaval who helped us out. He was extremely friendly, joked…read morewith us, and made the whole process enjoyable instead of overwhelming. He took the time to explain the differences between mattresses and really helped us understand how to choose the one that would work best for us. We came by the next day and were helped out by Chris. He was down to earth, engaging, and genuinely made us laugh throughout the process. He kept things simple and easy to understand, and consistently reminded us to really get a feel for each mattress instead of overthinking it. Overall - the whole experience felt relaxed and comfortable, not pushy at all. Highly recommend Ortho Mattress for your next mattress shopping adventure!

Good customer service from Dhaval. As a first time shopper…read moremy experience here was great. Dhaval gave such a great service. He was honest / kind. He wanted to make sure my partner and I knew the difference of each mattress , and wanted to make sure we were satisfied with our decision. I do recommend this Mattress store. Good mattress, and good costumer service 10/10.

The old man is so rude!!! I was asking him about the dinning…read moretable if he has another color and he said yes then told me no picture !! He was mad!! I asked him why are you mad??!!!! I am a costumer !!! Then I told him I am suppose to be buying and he lost a sale coz he was so rude !!!!

Very good all around. Loaded the truck as we walked out and delivered 10 minutes after we left…read more (Here's to wishing they get into healthcare ;-)

Update on our mattress 4 years later... the sides gave out. So now I'm sliding constantly off the…read morebed. Wish I never paid this much for a crappy mattress. It's a beauty rest black. Don't get it.

I walked in the store with a friend who is looking to buy a mattress. I ended up getting the better…read moredeal and the sales person/manager who's so nice and professional. She not only knocked down the price she gave me options... I totally recommend this place. If you're looking for a great deal and friendly environment, and no stress with quick service ask for Angie Jones. She'll take care of you.

I am incredibly frustrated with my experience at Jerome's Furniture. We ordered a split king bed,…read moreand the delivery process has been a complete nightmare from the start. The order arrived timely in two days, only to find out the base for our king split bed was incomplete. Things like this happen and it's understandable. However when I talked to customer service we were connected to Jessica, who was remarkably rude and unsympathetic to our situation. We then had to sleep on the floor for another two days. Today the base arrived. So happy, but only to find out that it doesn't work. I am now dreading the quality of the merchandise we just invested in. Save yourself the hassle and pay a little extra and go somewhere else!

Poor quality furniture at a high cost. They try to push the insurance fee and they know very well…read morethey don't cover nothing it's worst than the dmv

After years of sleeping on a mattress on the floor, I was more than ready to find the perfect bed…read more I knew what I wanted. I wanted a storage bed with drawers but I didn't want it to just be exposed wood. I found Lovely Furnishings via Etsy on my search. I really liked their beds and they were definitely first on my list but I took a while to really make my decision. So I decided to start my search about them. Unfortunately their was hardly anything. No about me on their website and reviews were scarce and I saw a bad review by one user posted all over where they could. I saw that they had an address so I figured they may have a showroom and drive to it since it's not too far from where I live. I kept calling the number I found on their site but it didn't sound like my calls were going through. I stopped calling but a few minutes later I received a call from Carlos who explained to me the address was their business location and not a showroom. We spent quite a few minutes going over the details of the bed and he made sure to be very specific and give me any information I needed. I provided my email to him where he answered any questions or concerns I had. I decided to take the plunge after his great customer service and purchase the Tiffany 8-drawer upholstered grey bed with no headboard. (I will include all photos he sent There was some miscommunication about when the bed would be ready, I had thought it would be ready to go within a week but he had to build the bed from scratch and it would take 4 weeks. I was bummed because I had bought a new mattress and wanted the bed to arrive first. I expressed this concern to Carlos and he made sure to expedite the build and delivery. I finally received the call from Carlos yesterday that the bed was ready and told me he could deliver yesterday night. I was ecstatic and said YES! my mattress wouldn't be coming till Monday so the timing was perfect. He had also told me he made sure to deliver it the night before our rainy storm would begin and last until the next week to make sure I got my bed before that and not wait another week. How great is he?! Carlos provided above and beyond customer service through out the whole process. He addressed all questions and concerns. He expedited the build, and he even delivered it and installed it free of charge. If you are lucky enough to reside in the California area, you will have the pleasure to meet this awesome business owner and I'd tell you, make the purchase with Lovely Furnishings. You won't regret it!!

I never leave reviews, but this is completely the WORST EXPERIENCE EVER!…read moreBed came damaged, broken, not usable. Seller refuses to take responsibility after I paid $2000. Can't use the bed and he DOESN'T CARE! DO NOT BUY!

They did it again, another great experience! Outstanding service and premium quality. Per my…read morekiddo - "You won't need the Sand Man once you sleep on the Mattress Man's mattress!"

If you are in need of a new mattress for your home, RV, boat or whatever it is you sleep on you…read moreshould call Robert "The Mattress Man" to build you a custom mattress however you want it! Organic latex, memory foam, hybrid, extra tall, extra wide.. whatever it is you want .. Let these guys know and they will make it happen! What a great company that will go the extra mile to make you happy! Thanks Robert and the guys! We appreciate all your hard work to make us a nice custom mattress for our little RV!

Very good quality mattresses... they sold me my wife and I our eastern king mattress and made my…read morerecently out of surgery, now paraplegic, brother his custom mattress. He needed special support for his back and waist- RMC took care of that. Very very fond of this small business as they treat you as family. Wish there was more hand to home quality manufacturers around for our basic needs. I would definitely recommend this place. Give them a chance they won't disappoint with this custom options and varied line. They support our men in blue and they also support the LBGTQ community. Will

If you're looking for a mattress, this is the place to go (: Not only is there customer service…read moregreat and there mattresses soft and firm and so comfy, they can also make custom mattresses. We recently had a 4in memory foam mattress made for my son and it is perfect! We're definitely coming back here four our king mattress. Stop sleeping on this place!!