We just had John Andrew Flooring complete a carpet conversion to hickory and then refinish our…read moreentire first floor of our house. Their team arrived on schedule every day, worked throughout the day and finished the project as planned. We could not be happier with the finished floors and the new installation in our master bedroom. I would highly recommend John Andrew for your floor refinishing based on our experience.

If you only care how the hardwood you picked out looks and not crackly sounding floors or the…read moredevastation to your walls, trim boards and wall paint then this is the company for you. They have a great selection of products but the snap-crackle-pop sound every time we walk on the hardwood still a year later negates the aesthetics. We spent hours spackling holes in the walls, repainting multiple rooms and replacing or painting trim boards. They did not discount our final payment calling the damage part of the process.

My floor was installed when my house was built 3 years ago, in year three I noticed that the planks…read morestated to separate in three different sections and when I contacted Fleming a service rep came out, at the end of the visit his conclusion was since I had settling cracks on my patio that my foundation was crack all over where it was separating. I found that a little hard to believe since it wasn't consistent, and they would admit that maybe it was installation and wouldn't replace but only offer caulk as a courtesy.

Inconsistent customer service. Picked something that was sitting in the showroom and yet was told…read moreit is custom and cannot be returned. I did not asked for that to made specifically for me. IT WAS SITTING on the floor. This is quite dishonest practice. I may make a BBB complaint. Horrible Horrible. Will not use or recommend ever again.

I do NOT recommend MC Granite due to the numerous issues I experienced. Some of the major issues…read moreinclude: our slabs were moved to a location further away from us for no reason. Then after arriving for one of our planned layout meetings, we could not see the slab because it was unavailable. After finally having the layout meeting, one part of the backsplash was installed upside down and another part was cut from a different section without notifying us. After so many issues, I shared with them my concerns and they admitted fault and reduced the bill some. I have never written a review before for a product or company (good or bad), but I do not want anyone to suffer this type of customer service that I encountered at MC Granite.

My experience was with MC Granite in Jasper. Teresa was wonderful to work with when getting started…read morewith picking out counter tops and setting expectations. The wheels fell off and everything went bad during the installation. Issues were with defective backsplash, not being cut straight, scratch /gouge in the countertop and polish finish on the bathroom countertop. I was directed and talked to Carlos at the Jasper facility who I was told was the shop manager. Carlos should not be interfacing with customers. He had no intention of resolving the problems and was inclined to perform a Rube Goldberg fix in the field. At one point Carlos told me that the customer is not always right. Our conversation ended shortly after that.

Update: After getting the attention of management staff I received a call from Ryan who listened…read moreto what we went through and the reason for the bad review. I finished the ceiling myself and needed it to be painted again. Ryan promptly sent out experienced painters who rolled the kitchen ceiling and it looks good. Most importantly they compensated us for almost 4 weeks of chaos in our house because of the kitchen ceiling issue. My Wife and I really appreciate the focused attention from Ryan to making things right and compensating us for the inconvenience after the leak. Ridgeline stepped up and did the right thing which reflects a professional and caring attitude towards customers. Thank You

Being 65 and retired from over 30 years in contracting and home remodeling we decided to try "The…read more1-2 day bathroom remodel companies." I no longer wanted to spend hours on my knees re-doing our tub/shower into a shower only bathroom. I am retired and on a fixed income and this was a major expense that is now the worst home investment we have EVER MADE. 2 days after they completed our shower a leak occurred in our kitchen which is directly below our shower. So I went into the ceiling to find an active leak on the hot water side at the PEX to Copper connection. So we had to shut the water off to the house for 2-1/2 days before Brett could send his guy to repair the leak. We now had an approx. 4'x 10' section of Kitchen ceiling which was now ruined. His exact words were " We have a sheetrock guy who can hang new sheetrock and blend in the existing Stipple finish in your Kitchen." NOTHING was further from the truth. His crew has never Stippled in their entire lives. We now had a 4" x 10" section of my Kitchen ceiling which looked like crap. High blend spots and a 5' ridge line where the new sheetrock patched in the existing ceiling. I called Brett and sent several pictures and 2 videos of the ongoing leak and then pics of the "finished" crappy job his crew did. So I told him that I would sand the entire patch down and start from scratch and re-stipple the kitchen myself. It was obvious that Ridgeline is a hack company who doesn't give a crap about customers, doing a job worthy of the massive cost or maintaining a good reputation. So after buying joint compound, stipple brush, plastic, tape and 80 grit sand paper I began to repair this botched job. We are now at 3+ weeks of chaos, joint compound dust in 4 rooms and having a Kitchen in total disarray. Ridgeline HAS COMPENSATED US EXACTLY $0.0 FOR THIS MASSIVE INCONVENIENCE ! They should be ashamed as to how they take advantage of customers 65 yrs old and on a fixed budget just trying to complete some home updates.

I have used Joe Waid in 3 houses over the years. My first house he repaired damaged floors and…read morerefinished from oak to a dark custom color that was perfect! Made a huge difference! My second house I was told the floors on the first level couldn't be repaired due to significant water and pet damage. Joe worked his magic and refinished again to a dark custom color! They looked so good, a year later we had him come back and replace carpet with wood on the stairs and the whole second floor. I also had to use him to repair the kitchen floor when another contractor significantly damaged it. After Joe was done, it looked like new again! We just bought our last house which is an old traditional in Dunwoody. His team tore out the 40 year old carpet and slate and installed wood throughout both levels. Joe is honest, fair and reliable. He treats his crews well and he goes above and beyond. I highly recommend. When it comes to wood floors, he is the only one I trust!

When I tell you I'm so pleased with the outstanding job HG did. I would definitely recommend for…read moreany flooring or staircases. I used a previous company who totally screwed up my steps. I reached out HG. He gave me a quote to redo the staircase. Came out did demolition, installed new steps and cleaned up as if they were never here. Great customer service. Keep up the good work. Job well done.

They are scammers! At first the products were installed good, but when there were any issues, they…read morerefused to respond or follow up with the warranty which they promised while installation. Stayed away from those dishonest people!

Mike and his crew were great. Not only did they do a great job on our floors, they came everyday at…read morethe time they said they would and communicated each day of the project. We went with a whitewash oil finish on our birch floors and we absolutely love them.

These guys are true artists. They treated our house like their own. The final product looks…read moreshowroom-quality! We could not be happier. Mike's team -- Igor and his brother -- were so positive. They saw every challenge as an opportunity to make the project better. The crew sanded the entire floor three times with finer grits each time, making for a very smooth surface to stain and finish. The stain was furniture-grade, as was the final finish. Let me explain that this was our second attempt to refinish our hardwoods floors. Originally, we went with another company recommended by a neighbor. The estimate was cheaper, and we thought we could save a few bucks. Boy did we make a mistake. We were out of our house for a week, returning only to find a sub-standard job with damage to our house. We were heartbroken, and it was a costly mistake not to go with M.S. Construction Services first. Don't make the same mistake we did -- hire these guys first. When we contacted Mike, he was out of the country, but responded quickly and scheduled his crew for the very next week. They moved all the furniture carefully, and they pulled off all the old shoe-moldings. Then they spent most of the first two days meticulously sanding our entire main level. Then they applied the stain, and this is where the artistry comes in. Igor used a special technique to get the grain of the existing boards to absorb the stain in a way that makes it darker than the surrounding wood -- it really 'pops' and makes the original floors look very high-grade. They not only fixed all the problems created by the previous contractor, M.S. Construction Services came up with elegant solutions to things that had bothered us since we bought the house years ago. Igor carefully carved out a thin layer of the base of our kitchen cabinets to slide the floor register underneath it. It looks so good! I can't stress enough the attention to detail. The shoe moldings they use are high grade, and they cut them to exacting measurements for a perfect fit. They also nail them tight to the wall so little if any caulk is necessary between the two. We wake up every morning and just marvel at the workmanship and the artistry. These are good people who really take pride in their work. We even accidentally overpaid on the final check -- Mike caught it, told us, and allowed us to write a new check for the lower amount. That is integrity. Bottom line: don't hire anyone else, even if you think you might save a little money. You'll regret not going with M.S. Construction Services. We got more than our money's worth!

Horrible service, it started out good, however over the last few months Ive noticed the workers…read morecome and try to speed through their work which only includes cutting the grass of a not even half acre plot. The crew has caused SIGNIFICANT damage to my brand new privacy fence on multiple sides, they have also damaged my mailbox, cut my water hose in half, and broken my plastic gutter run offs. When bringing this to the service providers attention they sounded very upset and sounded like they wanted to help me. Then I received a call from Jason Cory, the company owner. This was the most unprofessional and unreasonable company owner/representative I have ever come into contact with. When I sent him videos showing the damage caused by his crew he told me that the damage to my fence was not that big of a deal. I gave him a comparison of buying a new car, and paying someone to clean it, only to find-out that person left a huge dent in your car and Jason Cory said that this is different... Lets clarify, I paid for a service on my yard, your team damaged my property in places where there isnt even grass growing. I let him know its completely unacceptable for the damage to be done to my property whenIm paying for a service. Jason Cory told me that because of their equipment there is nothing they can do to avoid doing damage to my property unless I pay him for putting in a buffer to prevent this issue from happening again... THIS IS AFTER THE DAMAGE IS DONE. I told him that it was unacceptable and he should expect legal action if my property was not repaired as it was before. HE THEN SAID "GOOD DO IT" AND CALLED ME CRAZY. Im paying for a service and expect it to be done without damage to my property, apparently Dogwood Landscaping, nor Jason Cory thinks thats acceptable. Jason Cory even went as far to tell me that I do not know what Im talking about, and I could not last an hour on one of his trucks and that I should not care about the quality, since my mother pays for the lawn service which is an annual Christmas present from her. Long story short, they have caused extensive damage to my property around my house, refuse to take blame or replace it, and when I address it I am called crazy by the company owner Jason Cory.

These folks did a super job for our custom patio. From the initial consultation, design and…read morethrough to completion they worked amazingly hard and with professionalism throughout. We were able to relocate/preserve a variety of bushes to clear out the space, addressed drainage challenges and created a beautiful new outdoor space, including a 21x25 main area with a 13' circular area attached to one corner for a freestanding fire pit. We combined this project with an unrelated sink hole issue and were able to utilize excavated dirt as partial fill for the hole. They strived to economize where possible, despite some minor unexpected challenges; in the end the +'s and -'s to the estimate were fair and reasonable. After 3 weeks we remain thrilled.