I do NOT recommend MC Granite due to the numerous issues I experienced. Some of the major issues include: our slabs were moved to a location further away from us for no reason. Then after arriving for one of our planned layout meetings, we could not see the slab because it was unavailable. After finally having the layout meeting, one part of the backsplash was installed upside down and another part was cut from a different section without notifying us. After so many issues, I shared with them my concerns and they admitted fault and reduced the bill some. I have never written a review before for a product or company (good or bad), but I do not want anyone to suffer this type of customer service that I encountered at MC Granite. read more

My experience was with MC Granite in Jasper. Teresa was wonderful to work with when getting started with picking out counter tops and setting expectations. The wheels fell off and everything went bad during the installation. Issues were with defective backsplash, not being cut straight, scratch /gouge in the countertop and polish finish on the bathroom countertop. I was directed and talked to Carlos at the Jasper facility who I was told was the shop manager. Carlos should not be interfacing with customers. He had no intention of resolving the problems and was inclined to perform a Rube Goldberg fix in the field. At one point Carlos told me that the customer is not always right. Our conversation ended shortly after that. read more

I used mc Granite the first time look great. The countertop got broken and I paid two have it replaced. The installer came to put it in and it was the wrong colors.the owner came out to see it and all he gave me was excuses. The had the broken countertop and my sink .I got the sink back but different color top. I would not recommend them. read more

If I could leave zero stars, I would. Regardless, I will keep this brief. We recently hired this company for a kitchen countertop changeout. To say it was a horrific experience would be an understatement. The only thing worse than the quality of the product itself, was the customer service. Specifically the owner. The man is an arrogant, offensive and self absorbed a**. Do yourself a favor and steer clear of this business... read more

As part of our kitchen remodel, we got to choose new countertops. We had used MC Granite for a smaller project a few years ago, so we headed over there. So glad we did. We sat down with a designer, Denise, and explained our vision for the decor. She listened carefully and brought us one sample to look at - it was the perfect one! (I did look around at other options in the showroom and came back to the perfect one she showed us first!). The process of choosing a new sink and ordering the counters was super easy. Next, they came out and measured. The next week our new counters were installed and look beautiful! The installers were efficient, careful, and worked with care to make sure everything looked perfect. If you need new countertops, I highly recommend MC Granite! read more

So, I am updating my review after several years and working with MC granite again. They have been amazing. Shane responds immediately to emails and believe me, he has gotten many from me. I have visited 12-15 slab galleries and he's had to get me prices daily. It would be so much easier if this process was transparent. But, the distributors at the slab galleries won't give the customer prices, only the fabricators. MC Granite also has an amazing selection in their yard. Unfortunately, they didn't have enough for my kitchen since I have a rather large island and needed so many slabs to complete the island, sink, backsplash, and area countertops. This place is a MUST SEE if you are shopping for countertop material and fabricators. read more

MC Granite in Kennesaw is apparently unconcerned with customer satisfaction and their attitude is the customer is always wrong. Communication with their sales team is extremely poor and there is little coordination with customers. This company used to be good years ago, but my recent experience in October 2024 was very disappointing. Company seems to care only about the money. Will never use this company again for my home projects. read more

We use to refer friends and associates to the Kennesaw location, but now we say, save yourself look elsewhere. They do have a good stock, but when it comes time to buy it is painful, and there is a strong feeling of distrust of the customer by the owner. First, we couldn't get anyone to return our follow up calls, then when we went to buy this last time, we had personally purchased for two kitchens prior and this was small order by comparison, they demanded we sign a 5-6 page disclosure or get lost. I work with contracts and this is a very aggressive disclosure, we believed we would have few rights. Contacting the owner, we had spoken with him in the past, he did not even provide us the courtesy of an email reply about our concerns, pretty much pound sand! If you expect customer care during your remodeling project or new build, protect yourself and move along to another vendor. The transaction was so distasteful, I placed the purchase on a credit card and paid the 3% services charge, because I felt we needed some sort of recourse and protection for ourselves. We'll not buy from here again. read more

When our house burned down, I failed to see the bright side of the situation. Even when the rebuild started I was stressed by the many decisions to be made. However, when our foreman sent us to MC Granite, I started to get excited. The selection available was beautiful and affordable! Cynthia was our sales rep and she was fun to work with and helped us make the right choices for my family's needs. Not only that, but she had such compassion and consideration for our circumstances. I was super grateful for the support she provided and she helped me navigate avoiding a decision I would have hated by showing us the actual slab of material. The installation was smooth and it looks lovely in our new space! We get to move in shortly and it's weird to be excited about countertops... but they do feel like a showstopper piece and I'm so grateful for Cynthia and the team at MC Granite helping us make our house a home. read more

We have used them for several years in two different homes. Excellent quality. Maryori is a very good sales rep. I am giving them a 4 because the older saleswoman in the store was quite abrasive to me when there was a delay in scheduling. Fortunately Maryori was able to resolve it when she got back into the store. Overall, good customer service and high quality product. read more

MC Granite Countertops - Countertop Installation Near Me - Kennesaw, Georgia

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Horrible and completely unprofessional... Wish -5 Stars was possible!!! 4/8/22 - We are so disappointed by MC Granite Countertops! They outsourced our granite countertops installation job for an entire house with 4 bathrooms, 8 sinks, a large kitchen with a huge island to inexperienced PAINTERS, not countertop installers by trade! Besides the installers admitting being a young company, they also shared how they just started working with MC Granite. The installation job was a nightmare!!! We paid for 4.5 inch backsplash throughout the home; only the kitchen had a 4.5 inch backsplash. The rest of the house was either 4 inches or 3.75. Some backsplashes had gaps at the bottom. They failed to drill the 4th hole for the soap dispenser in the kitchen despite seeing the fixture needing to be installed. The dishwasher was not installed properly which left it protruded and tilted. Additionally, at the joints, the backsplashes were either unleveled in which one side was higher than the other or backsplashes were chipped at the corners. They used caulk to fill in the chipped corners of the backsplash, but it only made it worse because the caulk is heavily applied and the chips are still visible. We wanted a clear caulk, but they used DAP clear that doesn't dry clear. Now, we have white caulk throughout, which doesn't match the granite countertops. Here's the best part, they left all their trash in our backyard: old countertops, water bottles, other debris. The caulk job around the sinks was so messy that we tried to remove some of the globs ourselves. They didn't even bother to clean up the countertops or surrounding areas within the home. Who's going to clean up this mess? Over the years as a real estate investor fixing and flipping other properties, we have never had such a poor granite countertop installation. We paid quite a bit of money only to receive a shoddy job; we are so terribly disappointed. In summary... *We were told that installation would take 3 hours. Instead, it took them 8 hours, and still they were not done. *Trash left in the yard (old countertops, water bottles, other debris). *Messy caulk job at the sinks; no clean-up of the countertops or surrounding areas. Debris was left on the floors throughout the house. *Backsplashes were to be 4.5 inches, received 4 inches or less. *Used DAP clear (not commercial grade), which is not clear. Leaves a milky white color throughout, which doesn't match the granite countertops. *Some backsplashes have chips on the corners, gaps at the bottom, or uneven at the joints. They used caulk to conceal the chips on the corners, but it only made it worse because the caulk is heavily applied and the chips are still visible. *Failed to drill the 4th hole for the soap dispenser in the kitchen despite seeing the fixture needing to be installed. *Installed the dishwasher incorrectly leaving it protruded and tilted. 4/10/22 - Today, we discovered additional chips in the master bath backsplash, plus none of the caulking was completed. We have emailed, text, and left voice messages numerous times. On our 5th attempt, Shawn Smith decided to answer his phone. He didn't even bother to acknowledge the numerous messages. It was not a sense of urgency to have a resolution. We explained the need to have the trash at least removed because of an HOA violation. Instead, we're told that it may be Tuesday, and it was Saturday. Really? Instead, we're told that it may be Tuesday 4/12, and it was left Friday 4/8. Four days of trash in our unfenced yard that's visible to the neighborhood, Really? We had no choice but to haul to the landfill ourselves and to pay the necessary fee. We are disputing charges. Would you hire such a company?** read more

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The managers of this place have no idea what they are talking about and will give you false promises as they continue to mess up your countertops that cost thousands of dollars. We picked out our countertops we're excited about the beautiful selection and the friendly staff on site. They were very helpful. After you pay it's like they become a different company who could care less about customer service. They messed up our countertops and when trying to reschedule they told us they could guarantee a date and then backed down from that promise and said they couldn't deliver a good product in that time frame.... Denise who we spoke to on the phone has attitude and was immediately defensive and full of excuses which cause us to respond with frustration and anger. Julio, who we apparently spoke to for an hour the previous day told us a bunch of stuff and actually got us to a spot we felt comfortable. Apparently he went out sick and is too sick to respond or update any other manager or member of their staff about what he guaranteed us. This was extremely frustrating as it was an obvious waste of our time to try to find a solution if no one would even hear about it.... There are plenty of countertop places on that road. If I were in the situation again I would have driven right over to the next spot. Terrible customer service and zero communication is the purpose of the 1 star review. They flip a switch after you pay and could care less about you or the product. read more

This company is AWFUL. I had a dispute about them not being upfront about their cost after finding out that we were going to have to pay more money on top of the $13,000 we already were counting on. The owner of the Company actually told me to "Shut the F*** up, and then called me an a**hole". Don't EVER use this company. They do not know how to treat you, or handle any disputes. Move on to another company... read more

We tried to shop here. They have a pretty large selection of natural stone and granite but the choices seem not well organized. The show room doesn't really give you a sense of what the options actually look like. You really need to walk around outside and see the slabs. It's nice you can do that here. The main reason for the bad review is the staff. The staff also seemed to be dismissive, and rude. Maybe they are short staffed or training new people. read more

Terrible. This company has a repeated pattern of providing extremely poor customer service. There is no responsibility or accountability. There is tremendous turnover and the company is extremely disorganized. read more

I wanted to remodel my Kitchen and I'm so happy that I went with MC Granite Countertops. My sales Rep Cynthia was patient with me and helped me pick a countertop that went with all of the specifics I was looking for. And the price was affordable compared to other places I looked into. Cynthia answered all my questions and was attentive to my concerns when I wanted to make changes in the end. I will definitely be considering them for future projects. Job well done MC Granite Countertops!! read more

MC Granite Countertops - MC Granite Countertops in my new Kitchen! - Countertop Installation Near Me - Kennesaw, Georgia

This is a place where you really could get lost in the world of slab. They have granite, marble, quartz, among other types of materials, plus they have sinks. This is one of the largest yards I have ever seen and it is simply amazing. After spending at least an hour outside. I was able to cool off in large air conditioner showroom that showcased actual bath and kitchen setups of how the materials would look on countertops. It was like walking through a museum gallery looking at each space that was also designed with accessories to compliment the rooms. I will provide an update if I decide to use them for my project. read more

Updated my review on Facebook and wanted to update here as well. McGranite came back out to my house in Ellijay, removed the countertops with the bad seams and replaced it with a much nicer finish. I appreciate you, Jason, Joy, April, Marco for following up and making the job right and one that is beautiful and I am very happy with. Chris G. read more

So far a 5 star experience! After visiting several places this was next on my list. We are remodeling our kitchen and looking for quartz countertops. Nona was amazing. She greeted us right as we walked in the door. I explained what I was looking for and she was detailed as to my options. I decided on a beautiful quartz after viewing both showrooms and the yard. That same week they came to measure everything. I was impressed with how organized the man was. He was sure to ask me questions in regards to how big did I want the island to overhang and how I wanted the corners on the island. In two days my counters will be installed and I will update my review with pictures. Ask for Nona, she really knows her stuff and will always follow up with a call or email. Update: Just added photos of countertops. Wonderful experience, great follow up from the office staff. Very impressed with our counters and service. read more

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I love my new counters from MC Granite! I had visited several shops but ended up purchasing from MC Granite. Lorena was amazing! She took her time with us and answered all my questions. She showed me lots of options and helped me narrow down those options to make a final choice. They have a huge selection and we ended up choosing a Sequoia Quartzite. There were options at every price point. I gave Lenore a price that I wanted to stay within and there were many options for me to consider. Overall, I had a great experience with MC Granite. From the first visit to the showroom to installation, they did a first class job. I appreciated that they arrived on time and were efficient with both visits to my home for measurement and installation. Also, there are many granite shops in the Marietta, Kennesaw, Acworth, and Woodstock area and I only visited a few of them, and MC Granite was the last showroom I visited. I found them through a web search and thought their website was informative and showed what a huge selection they had. I'm glad that I set up the appointment. read more

They were very helpful helping me pick out a quartz countertop and had a very large selection, however my customer service experience after that was very disappointing. First, I found their scheduling process to be very inconvenient. They let you know the dates of install, but don't give you a timeframe until the day prior. I didn't hear from them until after 5 the day before (after I called up there late afternoon to ask about it), and as a working individual this is not adequate time to prepare and caused unnecessary stress. Customers should be given at least a 24 hour notice as a courtesy. Second, I started receiving automatic texts and was alerted that they were having a sale. I called the number to inquire, and asked if it could apply to my purchase since it was only days after I purchased my slab. The original person on the phone said it could be applied and gave me the new total, however a few hours later I was called by someone else and informed it wouldn't apply to my purchase. A minor inconvenience, but something that could easily be avoided. Lastly, and my biggest issue for the low review, is how the company handled a very minor issue after installation. The caulking along the back wall slab and countertop was applied very thin and within a few days cracked after installation. I called to see if they could fix it, and the supervisor said this was due to my home settling and not covered under warranty, but they could fix it for $100. I live within a mile from their location, and this was 100% not caused by our home settling. This is just poor customer service and for this reason alone I would not recommend MC Granite to any friends. read more

NICELY DONE! This place is great. I love that they have two showrooms. As you pull into the property, you will notice two buildings: the one on the right is the office and showroom for the granite/quartz/quartzite samples which were hanging and resembled a clothes closet. They were very accessible, very neat and totally unexpected. I loved it! The stones are displayed on the perimeter of the room while the desks/ staff are located at the center and readily available to answer your questions. The building on the left is an actual showroom where you see the products displayed in kitchen settings. They have a table that displays a piece of stone that is sectioned into honed, leathered and polished areas. Awesome! I love visuals and I could rub leathered granite all day long. It just feels so good and has the most satisfying texture. That stuff is truly intoxicating!! Back to reality: They have a slab yard that is organized and easily accessed. They staff was very helpful and this was a nice experience. You will definitely want to make an appointment if you are visiting on a Saturday as they were very busy. Appointments are not required otherwise. ***I just wished their website was more detailed and descriptive of the services they provide. They don't specifically say what they do and that is important because some suppliers are just suppliers and some supply and fabricate the stone. This helps to minimize extra steps and additional costs. Also, there are some suppliers who also sell cabinets and anytime you can minimize extra steps for the client, that is a win! I definitely recommend that you check them out. They have locations in Kennesaw and Blue Ridge. read more

It is what it is. I read the 3 star reviews of this place but the wide selection of the rocks lured me in. Over all, it was a little stressful from their lack of ownership on delivering / implementing my counter. Treat it as a transaction place not experiential. +. Ambiance is friendly sales staff in a nice kitchen and vanity showroom. Attached FAB shop and a stone yard outside. ++. Selection of granites, quartz and marbles are big and most popular options are available. +. Prices are in line with the local area. Currently (2018) many Fabricators seem to be concentrated in Kennesaw and Marrietta. - Service was mixed. I had 3 sales people help me and they were all friendly but none owned my project / counter installation. Everything was fine until the day of the expected installation (Friday). They dropped the ball and I got a surprise by calling their office and found out my counter wasn't coming until the next business day (Monday). Their sales manager was going to call the assigned sales person ( who was off) and get back to me. Not so much. I called again and I had to explain the situation all over again to another sales person who helped me before. She spoke with the sales manager and then called me back and advised me that they could install the next day (Saturday). This was a huge relief as I have other trades dependent / scheduled to finish my basement reconstruction. Saturday, their 3 installers arrived and put the counter and my sink in carefully. One other problem was that their FAB shop cut the granite (sink hole) in the wrong direction (back of the counter is now the front). It's very disappointing since it's permanently set after multiple trips and calls of planning. It's not horrible but I'll always know and see the spot I didn't want to see. =. Parking is tight with only a handful of spots in the front. Bottom line, what you hear and communicate with MC sales people do NOT get passed on to the fabrication shop and installers. What they care about is your $ rather than getting you as a long term customer. MY RATINGS - - - Inhumane - - Disgusted - Don't bother = Missed the Mark + Good ++ Better +++ Edible...where have you been all my life! read more

I had a really bad experience and cancelled my order. I ordered 2 countertops for 2 islands in my kitchen. Paid the down payment over the phone and was given a date for my measurement. Nobody showed up, no calls, nothing. Called them the next morning...they apologized profusely, many excuses, blah blah. Made another appt for the next day....I was told they would be there promptly at 8:30 AM....again, nobody showed up, no call, nothing. I called them at 12:30 PM that day.....more excuses, apologies, blah blah. I cancelled my order. The GM was very polite and assured me my refund would be processed immediately. To be clear...I never did receive or install any granite counters...my review is based on the pre-sales / project management / service. read more

worst customer service ever! maryori is so rude. and makes you feel like you are a burden. we are paying customers!!!

Great company! Great Product! We strongly recommend them, especially Project Manager "Joel" who was there for us all the way and installer Javier. Great selection of beautiful materials. We love our countertop and the ease of working with this company. read more

I just wanted to give Julia a shout out for excellent customer service. She will go out of her way to find a stone you will love!

We were so fortunate to find Cynthia at MC granite she has been an amazing sales person helping us find just what we needed and making sure that everything is done to perfection. Could not find a more knowledgeable, helpful person to work with and the installation team is just as awesome! read more

MC GRANITE damaged our quartzite during installation, cut quartzite too short during fabrication, and didn't measure correctly at pre-home measure before installation. Owner, Lombera guaranteed that his company, MC GRANITE would replace all our quartzite for free due to his installers damaging our quartzite, quartzite cut too short, and incorrectly measuring for placement again a wall. Installation was June 2022 and now it OCT 2022 and we've been without a functional kitchen for 5 months. We paid in full. MC GRANITE has our money but refuses to honor their word to replace all our quartzite. Has MC GRANITE owner, Lombera gone rogue? Presently, the owner has refused to communicate and or work with us in getting our quartzite replaced. read more

Do NOT purchase from this establishment. If I could give this place negative 5 Stars, I would. They tried to rip us off. We ordered Cambria Bentley WITHOUT any seams. What they delivered to us was complete trash. They piecemealed two different countertops together and tried to pass it off. Luckily, we had the original photos from what they stated that countertops would look like. My husband told the representative, Denise that we asked for countertops without any seams. She initially lied and stated that she was never told that until we were able to prove to her that she charged us more for the countertops without seams. She later back peddled and tried to offer us a discount. My husband told her that we didn't want a discount, we wanted what we paid for. We wouldn't have agreed to pay more if we needed a discount. She finally admitted that our original countertops were broken during fabrication. They were going to try to pass off this piecemealed countertop if we would have accepted it. We immediately told her that she needed to remove the countertop. They actually put two different countertops together and tried to pass it off. The veins were supposed to run through the countertops all the way to the end of the countertops. The veins stop abruptly where the seam starts and that is where they just grabbed some random white countertop and glued it with the original countertop. It looks horrible! In addition, we paid them to haul off our old granite that was demo'd. They only haulded off a portion of the granite and left the remaining portions in our home. Lastly, their installer decided that he could not hold him waste and decided to have a bowel movement in our home. Completely unprofessional and disgusting. This company is trash and completely unprofessional. Think twice before ordering from them. Think three times before trusting Denise, she is the ultimate Scam Artist. We are currently disputing the charges and have forwarded all text messages where Denise has admitted to putting in the wrong countertops AFTER THE FACT. In addition, I have recorded conversations with the installer promising to come back and pick up the granite that they left behind but never showing back up. read more

After hearing many good things about stone selection at MC Granite, I decided to go check them out. I appreciated them being open later on a Saturday than most other stone places, (which worked best with my schedule) and I was able to walk in and was greeted by Cynthia. I highly recommend working with her. MC Granite has a beautiful selection of stones, and their pricing and fabrication is much cheaper than other companies in the area. Cynthia had excellent follow-up with my stone choices, and was always polite and informative when I had questions or was overwhelmed with decisions. Go to MC Granite and definitely ask for Cynthia! read more

I love my new countertops from MC Granite! The process was very seamless from quote to measurement to install. The quality and selection was top notch, and I enjoyed picking out my slab at the Kennesaw location. The installers did a fantastic job removing existing and installing the new countertops. I love that there were multiple sink options to choose from. It was such an easy process and I can't wait to use them when I update the bath! read more

MC Granite Countertops - New Quartz countertops, undermount sink, and 4" backsplash. - Countertop Installation Near Me - Kennesaw, Georgia

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They did an INCREDIBLE job! Shane was very responsive and patient with me picking out the exactly quartz type and slab I wanted for my kitchen. The installers were timely and meticulous, as well. The total price was very good, and the final result is amazing! I'd recommend this company to anyone! read more

MC Granite Countertops - Calcutta laza - Countertop Installation Near Me - Kennesaw, Georgia

Fantastic experience from beginning to end. We shopped at 3 local stores and none offered more choices. Maryori was very helpful matching a new quartize countertop with my new floor and appliances during my kitchen renovation. She offered a lot of choices and opinions on each one so I knew the differences in marble, granite, and quartzite. The installation was just as smooth and the installers were polite and efficient. So glad we chose to do business with MC Granite & purchase Fantasy Silver quartzite - love it! read more

MC Granite Countertops - Coffee Bar - Countertop Installation Near Me - Kennesaw, Georgia

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Don't waste your time! They destroyed my cabinet! Now I have to pay someone to rebuild it! Won't respond to my messages! Overcharges!

I cannot say enough about this place. After being disappointed with the poor selection and expense at Home Depot, we found MC Granite. Not only was the price fantastic, they had such a selection, it was hard to choose which marble counter tops to go with! From start to finish, it was a great experience. Teresa, our salesperson was knowledgeable and most importantly, honest and responsive to our questions. For measuring and installation, everyone was professional and arrived on time. From start to finish it was less than two weeks! Really thrilled. Thank you! read more

No show, no call! We set an appointment, took off work early to accommodate THEIR availability and they didn't show up, call or return our call to inquire where they were. Can't imagine what working with them would be like. read more

Not happy at all with this company! Did not seam my counter top where I requested, and it looks like crap! I spent 8k and can't even get a call back. So disappointed, this is a brand new home. read more

Had my my marble countertops done from MC Granite. They really look great. They made a few errors but quickly made it right for us. Great Job! read more

I want to give a shout out to Cliff and April at MC Granite here in Blue Ridge. They installed new granite countertops at our cabin this weekend. His crew was professional and efficient. The template maker was precise and just as professional as the installation crew. MC Granite has a HUGE selection of slabs IN STOCK and a wonderful showroom. The pricing is very competitive! The crew here in Blue Ridge is committed to making this location the best around.Go see them if you have ever thought of Granite. read more

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