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    MC Granite Countertops

    3.3 (80 reviews)
    Closed Closed

    Services - MC Granite Countertops

    Countertop installation

    Fireplace cleaning

    Fire heating system conversion

    7 More Services

    Fire heating system inspection

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

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    Recommended Reviews - MC Granite Countertops

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    We have used them for several years in two different homes. Excellent quality. Maryori is a very good sales rep. I am giving them a 4 because the older saleswoman in the store was quite abrasive to me when there was a delay in scheduling. Fortunately Maryori was able to resolve it when she got back into the store. Overall, good customer service and high quality product.

    Christine P.

    Horrible and completely unprofessional... Wish -5 Stars was possible!!! 4/8/22 - We are so disappointed by MC Granite Countertops! They outsourced our granite countertops installation job for an entire house with 4 bathrooms, 8 sinks, a large kitchen with a huge island to inexperienced PAINTERS, not countertop installers by trade! Besides the installers admitting being a young company, they also shared how they just started working with MC Granite. The installation job was a nightmare!!! We paid for 4.5 inch backsplash throughout the home; only the kitchen had a 4.5 inch backsplash. The rest of the house was either 4 inches or 3.75. Some backsplashes had gaps at the bottom. They failed to drill the 4th hole for the soap dispenser in the kitchen despite seeing the fixture needing to be installed. The dishwasher was not installed properly which left it protruded and tilted. Additionally, at the joints, the backsplashes were either unleveled in which one side was higher than the other or backsplashes were chipped at the corners. They used caulk to fill in the chipped corners of the backsplash, but it only made it worse because the caulk is heavily applied and the chips are still visible. We wanted a clear caulk, but they used DAP clear that doesn't dry clear. Now, we have white caulk throughout, which doesn't match the granite countertops. Here's the best part, they left all their trash in our backyard: old countertops, water bottles, other debris. The caulk job around the sinks was so messy that we tried to remove some of the globs ourselves. They didn't even bother to clean up the countertops or surrounding areas within the home. Who's going to clean up this mess? Over the years as a real estate investor fixing and flipping other properties, we have never had such a poor granite countertop installation. We paid quite a bit of money only to receive a shoddy job; we are so terribly disappointed. In summary... *We were told that installation would take 3 hours. Instead, it took them 8 hours, and still they were not done. *Trash left in the yard (old countertops, water bottles, other debris). *Messy caulk job at the sinks; no clean-up of the countertops or surrounding areas. Debris was left on the floors throughout the house. *Backsplashes were to be 4.5 inches, received 4 inches or less. *Used DAP clear (not commercial grade), which is not clear. Leaves a milky white color throughout, which doesn't match the granite countertops. *Some backsplashes have chips on the corners, gaps at the bottom, or uneven at the joints. They used caulk to conceal the chips on the corners, but it only made it worse because the caulk is heavily applied and the chips are still visible. *Failed to drill the 4th hole for the soap dispenser in the kitchen despite seeing the fixture needing to be installed. *Installed the dishwasher incorrectly leaving it protruded and tilted. 4/10/22 - Today, we discovered additional chips in the master bath backsplash, plus none of the caulking was completed. We have emailed, text, and left voice messages numerous times. On our 5th attempt, Shawn Smith decided to answer his phone. He didn't even bother to acknowledge the numerous messages. It was not a sense of urgency to have a resolution. We explained the need to have the trash at least removed because of an HOA violation. Instead, we're told that it may be Tuesday, and it was Saturday. Really? Instead, we're told that it may be Tuesday 4/12, and it was left Friday 4/8. Four days of trash in our unfenced yard that's visible to the neighborhood, Really? We had no choice but to haul to the landfill ourselves and to pay the necessary fee. We are disputing charges. Would you hire such a company?**

    MC Granite Countertops in my new Kitchen!

    I wanted to remodel my Kitchen and I'm so happy that I went with MC Granite Countertops. My sales Rep Cynthia was patient with me and helped me pick a countertop that went with all of the specifics I was looking for. And the price was affordable compared to other places I looked into. Cynthia answered all my questions and was attentive to my concerns when I wanted to make changes in the end. I will definitely be considering them for future projects. Job well done MC Granite Countertops!!

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    2 years ago

    worst customer service ever! maryori is so rude. and makes you feel like you are a burden. we are paying customers!!!

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    7 years ago

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    5 years ago

    I just wanted to give Julia a shout out for excellent customer service. She will go out of her way to find a stone you will love!

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    4 years ago

    Don't waste your time! They destroyed my cabinet! Now I have to pay someone to rebuild it! Won't respond to my messages! Overcharges!

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    Page 1 of 2

    Ask the Community - MC Granite Countertops

    Review Highlights - MC Granite Countertops

    Cynthia answered all my questions and was attentive to my concerns when I wanted to make changes in the end.

    Mentioned in 4 reviews

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    Bed Bath & Beyond

    Bed Bath & Beyond

    3.2
    (19 reviews)
    $$

    The store has just about everything you need for stocking your home with gadgets. Some are high…read moreend; some are low end. It just depends on what your price point will be for a particular item. If you sign up for their mailing list, you will constantly get 20% coupons in the mail or via email. This review gets 5 stars for Betha who checked out me today and helped me save an extra 20% off a single item from a coupon on retail me not. THANK YOU!! kudos to Betha ...forever grateful. So kind of you..excellent customer service.

    I've honestly only been here one other time when my cousin was getting married years ago and this…read morewas on their wedding registry. I was given a $75 gift card about 2 years ago that I just found while cleaning out my messier than a hamster's cage of a desk. I thought let see if this thing is still any good. Ya. It's still good...All $75 US dollars of it..... First this store is massive. It's got everything Wal-mart, Target, Kohl's and Ikea has all put together. If you need it, want it or didn't know it existed. It's here. From Kitchen stuff to steam irons to bedroom lamps to heated toilet seats.... Honestly I didn't know what to buy because I've got enough tchotchke to start my own Goodwill store. I tend to buy a lot of my cooking items at H mart now a days. But hey $75 is $75. So I ended up buying a blankets for about $24.99...to keep in the car... and I got some casserole dishes because I always end up giving mine away because I'll make something for someone and forget to get it back.... I must say they have great customer service. I must had about 4 people come up to me asking me if I needed help finding something. It's nice for a change...kudos to them for that..... Yep. Good experience. Good service. Next time I'm in the area. I'll pop by again and see if I can peel off a few more bills....

    Cabinet & Stone City

    Cabinet & Stone City

    2.3
    (3 reviews)

    This company had a franchise in Dallas TX until July 2016. I had cabinets installed from Cabinet…read moreand Stone City in June 2016. My cabinet doors are now falling off, and Cabinet and Stone City will not honor the warranty. I have contacted the store in Dallas, and they say they are no longer franchisees and do not have to make the repairs. I have called several times to the locations in Georgia and no one will return my calls. I did speak one time with a young lady named Monica, she promised she would have someone call me, and I have yet to receive a returned call. I have left her multiple messages as well., Bottom line is this company does not stand behind it's product and installation,. Be very careful when ordering from Cabinet and Stone City.

    How unprofessional can one place be? WOW. Took over 3 weeks to reply to my email. Lost my info so I…read morehad to resend it. Then the designer (Kim) was unprofessional with me on the phone when I called to discuss. I am doing a small kitchen in my basement. She informed me that there wasn't a way to fit all the stuff I wanted onto the wall. Theirs was going to be my 4th and final quote, so I told her that I was sure it would all fit. Then she got an attitude with me when I told her what size sink I was wanting to put in (I already own all this keep in mind). I told her I wanted to put a 20" sink in the space and she informed me that they don't even make a 20" sink. Umm... ok. I have one sitting in my garage right now. Major attitude with this lady + horrible communication = I'll def be going elsewhere. I had an amazingly pleasant experience with Frugal Kitchens, Lowes and even Home Depot (who typically aren't known for their customer service). Skip Cabinet and Stone City and go elsewhere... Find a place that treats their potential customers with kindness and respect.

    MC Granite Countertops - countertopinstall - Updated July 2026

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