Every time I go here I swear I won't go back. Better options in Osterville or Hyannis…read more Ownership really should have better expectations for customer service skills for the younger employees. Absolutely no sense of manners or customer service. I'm done.

I've been going here for 10 years. Great place with a large selection and helpful employees. It's…read moreclose to where i live and I've never had a bad experience here. They are very knowledgeable if you tell them what you are trying to accomplish. Not many small retailers like this left. Support local business.

Awesome staff and has a wide variety of paints. They helped me color match my paint and picked out…read morethe perfect match. And it's really great that open on weekends - super convenient! Glad they are in our community.

Bob in the Hyannis Home Depot rental department deserves special recognition. Courteous and…read moreknowledgeable. We rented a steam vacuum cleaner for a couple days and Bob made sure we understood all the switches and functions before we walked out the door. He also made recommendations on the specific liquid cleansers we bought. Bob is the kind of guy you hope you find when you walk into an establishment and need to select a tool for the job. If Home Depot is handing out bonuses for customer satisfaction, we nominate Bob. Home Depot was our second stop that day - first stop was with a seemingly well-stocked tool rental establishment closer to us - but once we started asking questions the guys working there realized they didn't have the correct accessory hoses needed for stair cleaning - and their price was also considerably higher than Home Depot.

If you order lumber curb side they will give you all the trash lumber! Not to mention they will…read moreleave your order outside and unattended if you run in for a second between the tools and lumber I bought it was over $1,000 they left outside unattended and signed as if I received my order without my permission.

Purchased an expensive door with a lifetime warranty from this place. Door rotted quickly. Called…read moreShepley never expecting what came next. Guy in charge started yelling at me that i should never expect that the door would not rot. I was stunned, but asked if that meant that he was refusing to honor the express warranty. He told me that he would do so "once" (meaning that if the replacement door of same type also rotted, he would not honor the warranty, which was a direct violation of the terms of the warranty). Best of all, i had to threaten legal action to actually get the replacement door after many months of delay ...might have actually been more like a year, but i am not certain. The guy, who i understood to be a manager, was so nasty that i am really shocked. Could have been a one-off, but just don't know. I will certainly not frequent them again, and when i have had contractors do work on the house since that time, a condition is that they not purchase anything on my job from Shepley. I realize that they don't need my business, but what other recourse does a consumer have? No one should spend their money at a place that treats its own customers with contempt.

From the owner: Our mission is to become a respected leader in the building materials industry by investing…read moreourselves in our customers, our employees and our community. We want to be the Company that does it right and the Company that people want to buy from and work for.

Before going there, please know following : They will charge…read moreyou up 25 - 250% of price to buy the same things on Amazon ( Kohler). And despite this, if you tried product and absolutely didn't like it, they will not take it for return. You can only return if you never tried it and product in original packaging and they still will charge you 20% restocking fee. Price on tiles even worse: 200 to 400% more than Floor and decor, and if you order more than needed, no way to return.

Great from the beginning. We were on a trip and needed filters for our descaler system for when we…read morereturned home. We stopped in to Supply New England. They ordered them for us and we picked them up in 2 days time. Pick was just as easy. Thanks to the teamwork, we won't be stressed having to get the filters right when we return home. Thank you to all who helped.

Here's a review you could use:…read more --- I came to Bradfords Hardware Store in search of paint for my deck, thanks to Charlie in the paint department I had an outstanding experience. He truly is the Michael Jordan of the paint industry! His recommendations were a slam dunk and he went above and beyond to ensure I had everything I needed for my deck painting project. Charlie's expertise and helpful attitude made my paint selection process smooth and enjoyable. I would definitely recommend going to this store and getting assistance from Charlie for all paint needs!

Very helpful. Pleasant atmosphere Neat displays no…read moreclutter. Never a long line, always 2 people at the check out counter. The parking is always easy, location is just outside the Hyannis Main Street so no congestion.

I called American Stone desperate to find anyone who would clean a stained stone shower on Martha's…read moreVineyard. Even though the company doesn't do that kind of work, Dan was so patient in providing names of contractors whom he felt may take on the project. In addition, he suggested a couple of products to use. In this day in age it is so comforting to talk with someone willing to help out even though he had nothing to gain from the conversation. Thanks again a million, Dan! If you are an indication of the quality of the company, I'd go with your company any day!

We went to American Stone 7 years ago for our Master Bath granite countertop & sink and were very…read moresatisfied with the results. Recently, we were helping my daughter with a small custom bath countertop in Milton. The advice on the stone and on going with a narrow backsplash that we got from Dan has really worked out. The install worked out perfectly due to the precision cutting of the stone for the sink. I would highly recommend American Stone for their advice and high quality work.

They used to be very good. We went back to ask them about doing a second project. Fabio convinced…read moreus to do it and offered to give us a good price. Stephany at the counter promised to have our contract done soon and to contact us. A few weeks later, we visited the showroom/business again. She said she was that very moment writing up our contract. We never heard from her again. That was in 2023. It is now 2025.

The outer 2 corners of my counter top had different edging. One squared off one rounded and they…read moreinstalled with out noticing!! There was caulk all over the counter tops. Messy, unprofessional and not qualified to do quality work. Cost me $5000.00.