CCMG's general manager, Leo, provided us with outstanding customer service. The production and…read moreturn around time was excellent and the installers were very careful and professional.

My garage double door had a twisted track on the left side after the blizzard. I first hired…read moreDaniel Perets from an online ad who claimed to be able to respond immediately but took 3 days. He came out and charged $975 for less than 5 minutes of work with a sledgehammer. If I wanted the section replaced, he wanted $1500. When I complained he said he was so expensive because he was a "professional". He also wanted $150 each for 10 new rollers. I declined and called Overhead Door who I trusted and used in the past. They came right out and replaced the section of track, placed all 10 rollers and programmed my two cars to open my garage door. All these services were $310.00! The guys they sent were polite and fast and a delight to work with. They were the real professionals. I love OVERHEAD DOOR and will not call anyone else in the future. As for Daniel Perets, I feel he took advantage of me in a crisis. I am 77 years old and this is shameful behavior on his part.

This company is a joke! They sent a guy out who told me that my motor was fine but this little…read moreplastic piece (the inner slide) on the chain needed replacing. He said that they don't sell that part but they always have them in with the discarded motors and he would look for me. I told him I liked to recycle, and he said they did too! Great!! He leaves and 15 minutes later calls me to say he can't find one and if that's the case I will have to replace the motor at $900. I found that suspicious since it had only been 15 minutes and he was probably still driving, but I said I was patient and to keep looking. He told me he would and would get back to me the next week. The very next morning I get a call from a different guy saying he will be coming out between 2-5. I excitedly said "you found the part!". He said they did not and the company does not sell that replacement part. So I asked what his purpose of coming out was and he said he had a motor loaded and was going to install. I then tell him that I feel like I am being scammed since the day before the guy said he would be looking for it. And now they've skipped straight to needing a motor replacement for an already working motor. I asked if I could buy the part online and he said I could try. I searched for all of 2 minutes and found it for $3 on preferred doors llc. Called back and spoke to a woman to tell her that I found the part for $3, so it would be crazy replace the motor for $900! She said she would cancel the appointment and told me to let them know when the part arrived. Yesterday the part came and I immediately called them to schedule. The same woman answered the phone and said she spoke to the manager/owner and he's not going to install anything that's not theirs. When I asked to speak to the owner, she told me he was gone for the weekend and wouldn't be back until Tuesday. As I was asking if I could leave a message for him, she cut me off to say "have a good day, buh bye" then hung up on me. Incredibly rude and dismissive. Side note: I watched a YouTube video and installed it in 20 minutes for $3. Garage back in working order!! I would suggest taking advantage of the internet and chat gbt! A little research can save you a ton of money!!

I only had a small order. But when I walked in, I was greeted with smiles and warmth. Larry and Mel…read morewere both super helpful and I literally walked out of there feeling way better than I did when I walked in. Thank you for the laughs and all of your helpful tips. And thanks for going beyond the call with my multiple requests. It's not HOME BEAUTIFUL, but considering that this was my first backslash trim, I'm feeling mighty proud.

For an expert opinion on high quality materials, come to Cloutier. If you want poor service and low…read morequality products, go to Home Depot. We're in the market for a kitchen backsplash to finish our renovations. We got 5 samples of tile from Home Depot, most arrived chipped and broken. Not to be discouraged, we decided to nix the big box brand and shop local. My parents purchased their kitchen floor here years ago, and the service hasn't wavered a bit. Their showroom is extensive, and you're greeted upon arrival. Betty quickly honed in on what we were looking for, and took us straight to the section that could meet our needs. After showing her the granite we already have, she brought out several samples and a few that varied a bit from what we said we were looking for. Well, we brought a sample home, and the one we fell in love with was actually quite different than what we thought we were looking for! They have a huge array of products at different prices. Our selection just happened to be on the low end, at $11/sq. ft. Some other marble tiles we viewed were as much as $50/sq. ft. You definitely get what you pay for - $11 was a little more than we were looking at from Home Depot but the quality of the product and the service were so much higher at Cloutier, it's worth it!

John Detraglia, Sales Manager at RPM Carpets in E. Harwich resolved an issue we had because our…read moreinstaller gave us the wrong information on what to order for flooring. At the last minute, John graciously accepted our return and overnight provided us with the correct flooring for the installation to be done the next day. Shop the best and forget the rest if you want individual service by well informed sales people ready to help you when you walk in the door. Our flooring looks beautiful!

We wanted to replace the old carpeting in our upstairs that had been there when we purchased the…read moreplace several years ago. We visited RPM and were greeted with friendly and knowledgeable staff that provided details for a variety of carpets and styles. They even provide advice on the best carpet for our dog not to get his mail caught. The installers did a wonderful job and we are very pleased with the look and feel of our new carpet. Thanks RPM!

Was texted lumber was coming on the 3rd between 1 - 3 pm. No show. Texted and got "I'm sorry, I…read moremeant the 5th between 1 - 3 pm. I called the store at 3:30 & was assured they had just picked up my order. It's now 4:45 and the driver is 45 minutes away. He went somewhere else first. I gave up 2 beautiful days to wait around for nothing. They offered half the delivery fee!!! The guys in the shop were helpful but the delivery service is ABYSMAL... Don't even think about it.

Excellent service Good prices…read moreInstallation was great Great manager and staff Customer service very helpful Installation done on time Answered all questions

We went to American Stone 7 years ago for our Master Bath granite countertop & sink and were very…read moresatisfied with the results. Recently, we were helping my daughter with a small custom bath countertop in Milton. The advice on the stone and on going with a narrow backsplash that we got from Dan has really worked out. The install worked out perfectly due to the precision cutting of the stone for the sink. I would highly recommend American Stone for their advice and high quality work.

I called American Stone desperate to find anyone who would clean a stained stone shower on Martha's…read moreVineyard. Even though the company doesn't do that kind of work, Dan was so patient in providing names of contractors whom he felt may take on the project. In addition, he suggested a couple of products to use. In this day in age it is so comforting to talk with someone willing to help out even though he had nothing to gain from the conversation. Thanks again a million, Dan! If you are an indication of the quality of the company, I'd go with your company any day!

HORRIBLE ! Buyer beware! Took weeks to get credit for returned rugs. Sleazy salesman could not have…read morebeen more rude when confronted about not issuing proper credit. Wouldn't go near the place.

Kents exceeded my expectations. They were patient with me whilst I chose my carpet. The…read moreinstallation was professional and the installer Arthur was an expert. Robert and Kristien were great to work with. There was a problem with one of the rooms installation ( not due to Kents but the carpet manufacturer's measurements), They replaced it and eased me frustrations. Kents is excellent with flooring options, professionalism and customer service.

I called and when the hour, All In Garage Doors was out at my house and threw his experience he was…read moreable to fix my garage door which I thought had to be replaced and he saved me $4000! Can't recommend enough

I was thinking about replacing my garage door and the opener. Vic showed up promptly, advised…read morekeeping the door but replacing the springs and weather stripping. He got the parts quickly and picked a convenient time for me to do the work. Added new lift master opener with Wi-Fi... it's like a whole new door and pricing was completely fair! I highly recommend this family business.