Garrison was super helpful after I broke my phone earlier that day. Stayed an extra half hour to…read morehelp get me set up. Very grateful. 10/10

This Verizon location inside of Opry Mills is an authorized retailer location, not a Verizon…read morecorporate ran store. The main difference I noticed with that is the level of service and the variety of accessories sold at the location. We popped by on our recent trip to Opry Mills, as my dad, who is a long time Verizon customer, was having issues with his charger and wanted to pick a new one up from a Verizon store. Our visit was brief as we had a mission, and we accomplished it fairly easily. The Associates were standard sales associates. Greeted us when we walked in, but quickly lost interest once we told them what we were after. We made our way to the accessories, scooped one up and got rang out without issue. Overall, the visit was okay. Service could have been better and prices were as expected, but pops wanted what he wanted at whatever cost.

This used to be a great location for your T-Mobile needs. However, there was a change of staff and…read morenow, it is one of the worse locations in Nashville. If you like going in and being treated like you are stupid, I am an IT professional so I know what I am doing on the phone. Like to wait for someone to come to service you, I went in on a Sunday at open and waited 15 minutes while the staff gossiped. Like for them to say you have no choice in the matter but to do what they say, I even stated that I will cancel service and their response was go ahead we will not cancel your service. This will be the right place to go to. I went to the T-Mobile corporate owned store in Hermitage and they took care of all of my needs with no issues.

Avoid shopping here. Order your devices on their website to avoid the $20 "service fee" they charge…read morefor coming into the store.

Horrific customer service. I'm going to sue Verizon. After you buy your phone here it's all A.I…read more and you will get the same A.I. operator who will say 'What can I do for you?" and will never stop. The A.I. will say 'Sorry I didn't get that. Please repeat your question.' OVER AND OVER AGAIN.

Ronnie was so helpful and great. The service was amazing and was a great experience switching my…read morehusband over to my plan with them.

The store is always clean. The saleswoman, Shaniqua Falls, was very knowledgeable about the…read moreproducts and was excited to help me with any questions I had.

OMG I had such a wonderful experience from the time that I walked into the store the staff was very…read morewelcoming and helped me with way more than what I came in the store for. This is the second phone I have gotten from them and I would never recommend another Cricket store in the area or even outside the area. Honestly I can't wait for my next visit when my husband upgrades his devices. Oh and came out with a screen protector and case free to me. I mean this staff is so amazing go in a see for yourself!!

insanely disrespectful staff - staff member yelled at another customer for asking clarifying…read morequestions - the SAME employee told 2 other customers that he "didn't have time to help them with anything" in an extremely hostile tone - we have been waiting for well over 3 hours and no one will acknowledge us whatsoever. they claim there's only 1 employee working & then they disappear into the back for 20 minutes at a time. *UPDATE* we received help from Ke. she has been so helpful & respectful!! if you need any help, i would highly recommend her. Thank you, Ke for making our experience much more satisfactory & enjoyable!

The absolute shittiest att store in the US, sat here for over an hour listening to the only two…read moreemployees talk about anything but selling a fucking phone or service to the customers they were occupied with. Go work at a fucking coffee shop if you wanna sit around and talk about your dumbass life with people.

Popped into this GameStop, which is located inside of Opry Mills, to scope out used Xbox…read morecontrollers are connectors for my recently acquired steam deck. The store is small and packed with merch, some of which had a home and some which did not. It was a bit tough to move around, especially when other customers were in the store. They held a lot of standard merchandise behind the counter, I assume due to space. Service was friendly. I was greeted quickly and when I asked a question, I was quickly helped and led to the counter. Price point is still a bit high, especially for used items such as controllers which are still fetching $50 used. Overall, solid 3.5 experience at this GameStop location.

Went in for the drop of Pokemon today the staff was all so nice and friendly! It was a very smooth…read morequick trip even showing up to a line of about 15 people of ahead of me they limited each item to 1 which is amazing to see so real collectors and young kids have a chance to get some!! Thank you GameStop in Opry Mills!

Best experience in a phone store I've ever had! They were very patient and understanding.read more

We had 3 phones to trade in. Colby and Tucker were extremely patient, kind, and welcoming in…read morehelping us through the tedious process! Thank you so much!