Huge shoutout to Nick at the Glock Store! He was very friendly, extremely knowledgeable, and took the time to answer all my questions. He made sure I had every bit of info I needed for my purchase, and I really appreciate his help with the sale. Top-tier customer service! read more

GlockStore - Nashville - Guns & Ammo Near Me - Nashville, Tennessee

HORRIBLE CRAPPY STORE!!!!!!! BEWARE!!!!!!! SCAMSTORE IS A BETTER NAME: Their website is filled with items that they do not have in stock!!!! (A lot of other customers and left negative reviews for this same issue.) They will say it's in stock on the site, you go through the long "criminal type" process of checking out which is a total nightmare, then they never send the item(s) and never get back to you even though they charge your card. They never answer their customer service phone as well. WHAT A RIP- OFF SCAM GLOCSTORE IS. I DO NOT ADVISE USING THIS SLOP-SHOP. You'll never get your items but you will be charged!!!!!!!!! DO NOT SHOP HERE!!!!!! read more

HORRIBLE customer service! No one answers the phone; they want you to text or email, which no one replies to even after the 72 hours. I placed an order on 4/2/2026 for 2 magazines for the Glock 43X. As of 8/12/2026, no magazines or response from Glockstore. read more

I can honestly say that after this last encounter with the Glock store I will be taking my business elsewhere besides the false advertisement of having items in stock which is com BS I placed a order for a brass plug it took over a week to get a shipping confirmation then fedex mishandled my delivery so I reached out to the Glock store and again they took their sweet time and now in order to receive store credit I was told I needed a police report for an item that was under 100 bucks sorry the customer service and the manager suck. read more

Amazing facility and amazing people working there. Nothing like it. So glad they move from communist California. read more

GlockStore - Nashville - Guns & Ammo Near Me - Nashville, Tennessee

I have shopped with Clock for several years now. They have always been prompt in service to my orders. I had a Clock 19 Gen 3 renovated, I got all the items, a Holosun sight, a trigger upgrde ;basically I had the gun remade and it is better than I ever thought it would be. Thanks to Lenny and the professional in the customization shop. The prices are a litttle high but you get quality product for the money you spend. read more

Cool shop that I wanted to stop in since I shop them online and always watch Lenny's videos. All the parts you need to modify your Glock are here. Barrels, guide rods, springs, magazines, etc. Didn't get greeted but when I did get rung out they were friendly. The staffing was really good as I think 5 or 6 people were all doing paperwork with 6-8 workers there. Got some magazines and extensions that were on sale. Didn't try the range but it looks cool. If you're in the area, it's a must stop. I'm also an instant gratification guy so I loved having it in my hand same day. read more

I finally pulled the trigger, pun intended, and purchased a Glock from the Glock Store and could not be happier with the process and service on site, and of course the Glock itself. Tucked away in SE Nashville just off of Elm Hill Pike, The Glock Store is a really great facility for all things Glock. Not only do they sell the namesake, they also have a state of the art shooting range, along with offering a variety of upgrades, modifications, accessories and even clothing. The process of purchasing was seamless. I walked in, browsed the cases, held a few different guns and then landed on the Glock 17. From there, I went to the back counter where RJ assisted with submitting my background for eligibility. The process from picking the Glock out to approval was bout 15 - 20 minutes. From there, RJ help walk me through the basics, sharing what I was getting and offering any additional assistance such as training or range reservations. RJ was super chill, informative, helpful and friendly. Made the process, which I was a bit nervous about as a first time owner, easy and stress free. The facility itself is well kept, organized, well laid out and clean. The store is bright, well staffed and mapped out for optimized shopping experience. All the staff I encountered here friendly, welcoming and helpful. I had been window shopping for a Glock over the past year, so I was expecting to spend between $500 - $700 for what I was after. I walked out spending around $600, which is well worth it for what I got! Overall, impressed with the Glock Store. Excited to come back to shop, but to also utilize the range and training classes they offer on-site. read more

See all

Customer service is the worst that I have ever encountered!!! My package was in transit for 6 days. Sent The Glock Store an email describing the problem as the instructed you to do and waited the 72+ for someone to get back with me and nobody has reached out. Called the store and told them about my situation and was told that the customer service manager would call be back shortly because he was the only that could get with FedEx about the issue. I have not heard from the manager and when I called back to talk to him they sent me to voicemail that was full. I gave them the opportunity to help resolve this issue without posting a negative review, but here we are. It appears that Warford J. had the same problems as I have like being ghosted and no email responses and not answering their phones. Thank goodness that I can stop payment with my CC and let the Glock Store deal with the paperwork for the refund with the CC company. Warford J. said it best DO BETTER LENNY!!! read more

Purchases 3 mags online april 19 . Never received them . Been over 3 months . Emailed multiple times including copy of transaction number . No response . Emailed again asking transaction be cancelled . No response . Called customer service . Answering machine no response . Called retail store number . No one answers . Prerecorded messages tells you to call a separate number for customer service which is also an answering machine that no one checks . read more

Placed an order on April 4th, 2026 Status showed shipped on April 6th. by Fedex I followed the status on Fedex tracking. It was showing in Memphis, TN since that day. Had Fedex investigate and they were unable to locate the shipment. GlockStore has completely ghosted me after numerous emails to customer service as they are not answering their phones. I would think twice before purchasing from GlockStore. Do better Lenny read more

Had an online order that I messed up myself. Called them and explained the situation, they went out their way to ensure I got what I needed. Great customer service! read more

Stay far away, customer service is hostile and they love taking money and not shipping items. three months into an adventure with these morons and still haven't received my items or my money back. read more

Ordered a part nearly two weeks ago. Items showed in stock, but my order still shows "Fulfillment Pending." Multiple phone calls I have never been able to speak with anyone. Calls, be on hold have lasted from 22 mins then suddenly disconnected. One call I listened to their recording for 67 minutes and finally hung up. Three times I pressed "3" requesting the call back, still no call back. I've sent two emails, still no response. I have sent approximately 5 text messages one response saying part would be in end of this week, but still order is pending. Tried calling and texting. Still on hold but text asked if I want to cancel order, which was this morning. I asked for additional information but no response yet. This is absolutely no way to run a business. I won't ever order parts from this company, even if it turns out to be legit which I wonder, since I have not been able to talk with a real person. read more

Terrible! Much like everyone else, very slow order fulfillment and zero customer service options to speak to someone. They want you to text or email them instead with 72+ hours between responses. I'll be going elsewhere read more

Updating my previous 1 star review. Glockstore eventually made things right and I was able to process my return. It seems that they have been overwhelmed due to changing laws in places like CA which I can understand. I just think the company should have done a better job at communicating that they were weeks/months behind on correspondence so customers don't feel like they are being ignored. read more

GlockStore - Nashville - Guns & Ammo Near Me - Nashville, Tennessee

2 months and 10 days to respond to an email about a faulty product sold to me. Terrible customer service with zero care. I will never order again. read more

I have never been to a "GlockStore," but I'm so glad that I did. This store has everything imaginable. From targets, parts, accessories, apparel, first aid gear..... even a shooting range! The staff is very knowledgeable, helpful, and always ready to answer any of your questions. The entire store is meticulous and I really enjoyed all of the posters/ads that adorn every wall. Please, come and visit the Nashville GlockStore. You will be amazed at what they have to offer and you'll be very content with the quality of their products. read more

See all

The only reason I went to them was for the 26x. And it is really nice. However, their communication skills is horrific. I have tried calling, emailing, and texting about other orders and it takes them WEEKS to respond. So if you have a choice, you might want to consider another local store if you can. read more

Ordered a kit, GS Gen1-4 .45ACP to 10mm Caliber Conversion Kit, to convert my SF21 to 10mm but the extractor they sent me was more for a .45acp and not the 10mm. I took pics of the sloppy fit and that it would not extract but haven't hear back from them. Very disappointed. Jim read more

This store is a joke. Do not buy from these people. They charge you twice. And when you try to get ahold of them. They will not answer the phone or emails. They take forever when shipping. And when there's a problem they will not communicate that with you. And when you try to resolve it. They close your account down. They are thieves who hide behind a keyboard. I have documentation of everything that went wrong. Buyer beware. read more

Placed an order and 11 days later still no shipping confirmation. Tried calling and can't get a hold of anyone. Sent 5 emails and no response. They also mentioned it takes 5 days to respond to emails. Taking 5 days to reply to emails is pathetic. Hire a better team before you take customer's money. Won't be coming back read more

A VOID THIS COMPANY AT ALL COSTS!!!!! The retail portion of this company may be legit, but trying to get any customer service from them is a joke. I purchased a Glock Mod 30 in October and they never sent it. They claim that the gun is back-ordered, but it said nothing about that when they took my $600+ bucks. in November, they advertised receiving 5 of this model, but do you think that they would use them to fill backorders???? NO! They could only be purchased by new customers. I've emailed them multiple times and they send an automatic response as follows: "Thank you for reaching out to GlockStore. Your email has been received, and you can expect a response within 5 days. Due to recent events, we are currently experiencing a higher-than-usual volume of emails. We sincerely appreciate your patience and understanding during this time. If you are contacting us regarding an order, please include your order number in your message. For firearm purchases, please note that processing and shipping times may be slightly delayed due to increased demand Please note that due to the high volume of emails we are currently receiving, your order may be processed and shipped before we are able to complete your cancellation request. Thank you for your understanding and continued support. They never respond, either by email, text, or phone call to all of my emails. If you call the number, the employee says that you need to address with "Customer" Service and that's it. I'm reporting them to the BBB in Nashville and pursuing legal action. They've had my month for months and I can't get a response to cancel order to get an update for shipment. read more

Last November I emailed them twice about the M1X frames. January of this year I got a one-line response. I went a different route.

I had The glock store custom shop mill the slide on my G19 for an optic. They millEd the slide, installed the optic and installed tall night sights. They met or exceeded all my expectations. Turnaround was 19 days but a lot of that time was because I chose to use USPS to mail the slide to them. They shipped it back to me FedEx which was a much quicker shipping method. I got a great deal on the milling job with their March special they ran. I took the gun to the range and the sight zeroed with just a minor adjustment to windage. I am very pleased with their work and would recommend using them for any custom work to be done on your Glock. The process was easy to set up and they kept me well informed. 5 stars! read more

Paid GlockStore for a slide cut and received the wrong cut (co-witness instead of what I ordered). An employee admitted the mistake and promised a refund, but weeks later I still haven't received either a refund or my slide back. Calls and emails go unanswered. Very poor customer service -- would not recommend. read more

I totally forgot that GlockStore have moved form their San Diego location to now in Nashville. I expected to have some Glock parts in just a few days and it turned into a week. I called their customer service and they were prompt to address my shipping issue. It feels like my order was in limbo and the status was quickly changed to 'shipped' at the end of the day after my customer service call. The breadth of items at GlockStore is massive though to say the least. read more

I went there Monday morning to drop off my slide and was welcomed by Capo. From the start everyone was super friendly and Capo wanted to make sure he took really good care of me. After 20 or more minutes he had my Slide wrapped up and ready to go to the back. He also informed me of the March sales that was going on and even gave me a tour of the business. I got a call on Wednesday informing me that my Slider was done and ready for pick up. This was of course faster than there 10 days turn around. These guys are professionals and treat you as such. If you own a Glock and are close to the Glock store, do yourself a favor and stop on by. Thanks again Capo for everything and best of luck. read more

Glock apparently has the worst inventory. I bought 3 guns that showed in inventory. I was charged for 3 guns. Then I get a letter saying "sorry at messed up and our inventory was wrong". Well that sucks but I still have the other 2. Then I get 2 more charges for a total of 5 guns taken from my account. 2700.00 taken. Then I get another email a week later "sorry, we have shitty inventory practices, we don't have your gun". Then 3 charges fell off. A week later 1 more charge fell off. Lenny sure walks the walk but can't back up the talk. Lame store, go elsewhere!! read more

GlockStore - Nashville - Guns & Ammo Near Me - Nashville, Tennessee

I'm not a fan. I learned about this company by watching one of their YT videos, and I was going to buy a number of things from them, but they don't answer their phones during business hours, and their live chat option on the website doesn't work. I eventually found a phone number for customer help but they had a long hold and so the system said it would hold my place in line and they'd call back when it was my turn, and so I picked that option. That was two days ago with no call back. Customers shouldn't have to work that hard to give a company business, and so I've given my business to another company that answers their phones and helps customers right away. read more

Such a neat facility and great atmosphere. My wife and I came here today with some questions about our Glock we purchased from here earlier. As it was very busy, we didn't know how to get help. However, a worker noticed us looking lost and called us over to him so he could help which is amazing customer service. I wish we could of gotten his name because how helpful and nice he was but everyone who worked there was also super friendly and helpful. They didn't just solve our issues and concerns but also let us know what to do to prevent anymore problems and gave us the assurance of knowing they will be able to help in the future if any other concerns pop up. Besides the amazing staff the building has lots of parking spots and just looks super appealing to the eye. The inside of the building is also very large and spacious and clean, with so many options that you don't see everyday. I am very impressed with my experience at the Nashville Glock store and would definitely recommend checking it out if you are in the area. read more

See all

Terrible service. I paid for a Holosun optic and some cuts on a slide last November. I had some questions on compatibility and tried to contact the store via phone, email and their web site. They have not responded to any of my attempts to reach them. When called, no one answers and the recording tells you to email them. I have asked for a refund but they never responded to that email either. I now see all of the terrible reviews on yelp. I will see if a Tennessee state agency can put them out of their misery. read more

Poor customer service. Bait and switch tactics. They claim they will perform optic cut on Glock slides with a ten day turn around once they receive the slide for work. They've had my slide for over a month and will not answer the phone or reply to emails. This is not how to do business. Lenny McGill is scammer. read more

Ordered over a week ago and my items still have not shipped. They lost me as a customer.

glockstore is a very poorly run operation. I was a long-term member with an unlimited shooting membership, I paid in full. I guess Glockstore expected me to come in once a month. I was shooting twice a week which they figured cost them too much money. They came up with a completely ridiculous reason to terminate my membership. Glockstore must be in financial trouble due to Glock international canceling all of their models nationwide thus all parts and accessories Glockstore made will become useless so they go after solid long-term customers to cut costs. If you're offering unlimited shooting then that's what it means unlimited shooting otherwise state differently, but instead made up a completely ridiculous reason to terminate my membership. they did the same thing with corporate memberships and I know they terminated this program. this is extremely poor customer service and shows distain towards their customers. To further my point on the disdain, they have for the customers if you listen to the recording by Lenny McGill (owner) while waiting on hold, he says "we're very busy so if I answer the phone, don't give me a hard time." I can't believe an owner would say such a thing to his customers. Additionally, every time I call Glockstore nine times out of 10 no one picks up the call again displaying extremely poor customer service when they have ample people Available to answer customer calls. Finally, many of the range officers have left Glockstore due to management issues (I know this first hand). Now they basically have three range officers to handle all of the shooting sessions. I think this aspect alone says it all. Shame on Glockstore for treating customers like me with distain just to make an extra dollar. There are plenty of quality shooting ranges in and around the Nashville area that are happy to have customers like me. I just wanted the shooting community to know what Glockstore did to me and the absolute lack of respect and distain it has for its customers... read more

Purchased items for my Glock 19 Gen5. They were blue accent pieces. On the website picture they all looked the same color. When I received them they were all different shades of blue which would look terrible on my firearm. Numerous voicemails and emails later and after over a month of trying no one responded to my issues. Business is non responsive to customers. Can't even get authorization to return the items. Very disappointed. Would never recommend. read more

First time ordering from GS and it didn't suck ! Patrick is a gem of a human . I needed to adjust my online order slightly and noticed you could call customer service on a SATURDAY! I said sure why not give it a shot (see what I did there) I was on the phone 15 min start to finish (I repeat on a Saturday). We chatted about the weather shared some funny stories and in no time we were finished fixing my oops . Easy peasy pain free customer service from Patrick ! Thanks GS . read more

Crap customer service! I have been trying to reach them for two weeks now and not one damn reply! Don't use the phone, send the emails... Worthless! Don't buy from these guys! read more

Horrible customer service. I was there for about twenty minutes before I left. I was never greeted or asked if I needed help. Everyone just stayed behind the counter chit chatting. Young people work here. I wouldn't expect much. They're still wet behind the ears with little to no knowledge of firearms..Better prices to be found almost anywhere... read more

If you're an avid shooter you'll love this store. Take a wad of cash because you'll be like a kid in the proverbial candy store. I just had to be a 43x 9mm and a new holster. The have a range at the store call "Shoot 270". It's a combat range that is to be experienced. You can walk in or make reservations. Next time you're in Nashville, Tennessee stop in. read more