NOT THE PLACE FOR CURLY HAIR!!…read more Unfortunately I feel heavy writing this review but it's the truth. If you have curly hair , THIS IS NOT THE PLACE. I went to Alana Kai Salon on Thursday to get a blow dry (wash + blow dry). My natural hair is curly however, I have done the Brazilian back in January which mean the only curly part I have is the roots. It's not a lot or thick. In other salons my hair was done within 30 minutes because majority of the hair is already straight. Since I had a wedding on Friday in another state and my flight was the first thing in the morning. I requested a simple blow dry. The process took 2 hours. The blow dryer in my opinion did not have enough heat to make my hair straight (roots). In my opinion the stylist was focusing on the bottom part (which was already straight). She also said my hair was thick (which it is not)I had to tell the stylist multiple time to focus on blow drying the roots because I was able to see the fizziness. Her response is that she's worried about being too close to the scalp and won't have much volume. As anyone with curly hair knows this is expected when straightening hair. I was fed up because at the end a simple task was done without me being at ease. It was frustrating constantly telling the stylist to focus on certain part. If I did it to myself I would have been at ease and saved money. The stylist was nice but I was done, and couldn't have the heart to tell her anything. I had to leave and fix it on my own.

mallory always does a fantastic job with my color and cuts, she knows exactly what works best for…read moreme. the staff is always friendly, love the atmosphere

The vibe is amazing. It's the first place where people really listened and gave me the cut I…read morewanted. Erica is awesome and the whole team are lovely people.

I came in wanting a dark black purple and got jet black with no hint of purple (see photo). I…read morecalled the next day complaining and wanting to talk to my hairdresser Lee to reschedule further out when the black was more faded out. I was assuming the redo would be free of charge or at least discounted, but they got back to me in three weeks saying they only do free redos if it's within a week. I am upset with my service as I paid for something I didn't ask for and didn't get any discounts or deals for the next appointment. I wish I could give this business a good review, the staff was kind and the vibe of the shop was nice too.

This is exactly the kind of service I want when I walk into a salon, to feel safe trusting the…read morestylist and to have them truly deliver. You know you have a great team when the staff stays late just to see the final results. The whole staff was warm, sweet, and lively Julissa, Doris, Tee, and the sweet, beautiful long‑blonde girl at the front desk (I'm so sorry I can't remember your name). They all made me feel welcomed from the moment I walked in. I never felt rushed, and they kept checking on me to make sure I was good. I walked in looking like a drained mommy... and walked out like who is she? SHE THAT GIRL, all thanks to the amazing team at Hair Cuttery on Staples Mill Road. They boosted me up, hyped me up, and sent me out feeling like a brand‑new beautiful woman just in time for celebrating my big 30. First time meeting them, and I'm definitely coming back. Highly recommend , 10/10.

Jalisa is amazing! She is the absolute best at what she does. My hair feels and looks fabulous!read more

This was my third attempt to find someone who provides the kind of cut requested. Erica did a…read morefabulous job.... Thank you!

I was severely overdue a trim and didn't want anything fussy. My kids and husband typically go to…read morethe Libbie location, but they had significant wait times. I did online check-in at the Tuckahoe location and Alexis greeted me by name at the door. She was very friendly, and eager to take my split ends and make my hair look healthy again. In the few minutes I spent in her chair, she trimmed my hair and even took the time to flat iron it. I will certainly be back and have already set a reminder in my calendar for 6 weeks to see Alexis again for a trim. Great experience!

I would give Parlor 10 stars if I could . My son and I have both been going to Parlor for four…read moreyears. The quality of the cuts and color provided at Parlor are unmatched. Aside from the incredible quality of service provided, it is an absolute delight to walk through the front doors. The Mavens at Parlor make you feel like family. Their recent move to 22nd and Main changed the scenery but not the vibe. My son and I both look forward to our visits. They, along with their sweet pups who frequent the salon, have created an inclusive and affirming space while authentically stating that they "are not for everyone.**" Their website statement: "Parlor is a warm, welcoming, come-as-you-are salon. We have a zero-tolerance policy with offensive or harassing language and behavior from anyone, staff or clientele. Any persons participating in such actions will be asked to leave immediately." If you are looking for amazing hair services, along with an amazing community of people, this is the place for you.

After seeing the amazing cuts and reviews for this salon, as a newcomer to Richmond I was excited…read moreto get a rad cut here. Something went seriously awry for me. Maybe I have lost the ability to communicate effectively. Maybe we entered another dimension of reality and I will wake up soon. This is a hair nightmare. I first had my hair cut from a stylist that was recommended by the receptionist as amazing at texture. I mentioned to her that I was growing my hair out a bit. I ended up with a thick, chunky cut that was, frankly, bad. I called and asked if someone else could fix it. I was slotted in with the owner. She was not happy that my statement that I was having fun getting my edgy, highly texturized short hair just a bit longer was not honored, as my hair was significantly shorter than when I first came in. I stressed that I wanted a soft, super texturized haircut with lot of tendrils and such. The owner has a gorgeous cut, with tons of soft texture, much like what I was looking for. For a reason that I cannot fathom, she cut most of my hair off the back of my head almost to the scalp. She kept going up the back of my head with the comb and scissors and I could not figure out why. Now, looking at it at home, I guess I know why...there are little patches in this very short hair that are sticking straight out, which she was clearly trying to fix. It's like a series of harsh chop marks with a slightly longer patch in the middle. It looks absolutely bizarre and awful. It's also cut super short where I have a natural cowlick, so it legit looks like I have a bald spot back there. I cannot understand why she cut my hair so very, very short, even though we had discussed repeatedly that I was growing it a bit. I am pretty fearless with my hair, and it takes a lot to rattle me. I left the salon shaking, got in my car and had a panic attack, and now looking at the back, am wondering how it will even be possible to fix this. I am guessing someone will have to pretty much shave the back of my head. Everyone in there had the most amazing haircuts. Next level cool. Beautiful salon with the nicest people. I'm absolutely gutted. I want my long twirls and funky tendrils back. It will take a year to get back to where I was. And yes, I will admit that when I woke up this morning and felt my hair and looked in the mirror, I couldn't stop myself from crying. First world problems, I know I know, I don't want to be the woman who cries over her hair, ugh, but what in the actual blank happened here?!

I walked into this Salon last week on a whim. My hair was very long with an undercut that I was…read moretrying to grow out. Andrew was available and after showing him some photos on Pinterest of what I wanted to achieve, he gave me the most incredible cut I have ever had. He cut my hair into my curls and waves and it is effortless. I have had so many compliments, even from my husband who adored my long hair. I live in Williamsburg, over an hour away, but I think I found my new hair salon and hair stylist. He listened to me, made suggestions and was easy to talk to. My only regret was not donating my hair. Thank you Andrew.

Called from the United States for an appointment and was well accommodated. Needed a blow out and…read morewas pleasantly impressed. They took their time and loved the way it looked.

Hannah Kingery did such an amazing job on my hair today. I'm in love with it. She was kind and…read morefriendly and did exactly what I wanted to be done. I was immediately greeted when walking in. Hannah made sure that I had everything I needed. This was my first time going there and I will definitely be back! Clean and comfortable atmosphere. Everyone was friendly.

Clean, welcoming, and relaxing environment. Wonderful staff and even better results! I come to…read moreStudio 9:13 for all of my massage and hair needs.

Ronnie expertly cut, highlighted, and styled my hair for years. I'm usually now out of state but…read morereturned briefly after my parents died. Ronnie was on vacation, but Michelle highlighted my hair. She impressed me as a talented, artistic stylist, and also with her dedicated work ethic and communication/interpersonal skills. Ronnie is not only a highly skilled, talented, expert stylist, but he's obviously an astute manager and business owner, in the stylists he has working for him. Michelle did a great job with my highlights. I sadly live out of state, but this salon is a reason I do miss aspects of living in central Virginia. My hair is long and one length, but my sister and friends have more complex hair, and they also receive outstanding cuts and color from Ronnie and this salon as well.

Ronnie is the best!! He has been doing my hair for many years. I've moves out of the area, but I…read morestill come back for him to do my highlights. Nobody else has his expertise with color.