Great nail technicians! Take their time and don't rush. The front desk lady could be a little bit more welcoming since she is the first one to greet customers. read more

Glossy Nails Spa - SNS - Nail Salons Near Me - Matthews, North Carolina

Was not very impressed with pedicure. $83. Have had much better pedicures. Did not really do anything besides a basic pedicure and I paid for more. read more

I am extremely disappointed with my experience at this salon. I usually have a good experience with this salon. Out of respect for the technician (who I started seeing after I delivered my son), I will not post her name. My pedicure went well, but everything went downhill afterwards. I requested that my existing nails be soaked off. Instead of properly soaking them, the nail technician essentially ripped them off my nails. The process was so rough that my thumb began bleeding. She took a fake nail and slid it under the acrylic to remove my nails. She said "oh no, I'm sorry". What upset me even more was that instead of just apologizing, I was told it was because I have "thin nails." That is simply not true. My thumb was bleeding because my nails were not removed correctly. When I checked out, I spoke with who I believe was one of the owners to explain what had happened. Rather than showing concern or offering an apology, I felt dismissed and looked at as though I was overreacting. The interaction was demeaning, and I left feeling like my concerns didn't matter. To make matters worse, when I asked for my receipt, it was handed to me in a way that felt rude and dismissive. I have never left a salon feeling so embarrassed, disrespected, and insignificant. I can't say why I was treated this way. I don't know if it was simply poor customer service or something else, but regardless, no customer should leave feeling this way. Unfortunately, I will not be returning, and I cannot recommend this salon based on my experience. I believe customers deserve to be treated with care, respect, and professionalism--especially when a service results in an injury. read more

Glossy Nails Spa - Nail Salons Near Me - Matthews, North Carolina

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Jane's Christmas magic! If you want to get your nails done and you want them to look good AND last 3+ weeks... go to Glossy nails in Matthew's! My friend told me about this place a few months ago and I cannot gate keep any longer Everyone who has ever done my nails there is amazing but JANE is my girl! She is the absolute BEST nail tech I have EVER had. Jane listens to exactly what you want and if you're indecisive like me she will help you figure something out that you will absolutely LOVE. They have 100s of colors including my fave cat eye options and they keep up with the newest, healthiest trends. On my nails I have the NEW T.A.P. Hybrid gel! It feels and looks so natural but is sturdy enough to last 3+ weeks. I'm rough on my hands at work and Jane makes sure she applies the right amount to ensure longevity. Another bonus, my natural nails are growing like crazy! Anyway...I could go on and on about how much I love this place. I'm scared to post because as busy as Jane is now y'all might make it harder for me to book an appt . Oh and another thing.... Their salon is A+ for cleanliness and amazing customer service! If you pay cash you get a card to stamp each time you visit. There are over 10 pedicure chairs and the wait is never long. Love you glossy nails!!! read more

Glossy Nails Spa - Love - Nail Salons Near Me - Matthews, North Carolina

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My first time to Gloss Nails and the nails text didn't take care of what I asked her to do, but I wrote a review and the manager got in touch with me and made it right and went over board to make me feel like a valued customer. I went back and got Issac and he was fantastic. I really thank John for taking care of me. I would recommend this nails shops to anyone else because of how the manager was concerned about how his customer service. read more

Everything was perfect. They got me right in, did a great job and got me on my way. Wow, 85 characters is a lot. read more

This was my second time at Glossy Nails Spa. My first experience was so positive that I wanted to return. Kim was my technician today and I got the Deluxe Pedi. This was probably the best pedicure I have ever had. Pedicures have always been a treat for special occasions like birthdays so I don't get them super often. However it has been a goal of mine to be more intentional with self care and after my experience today, I will definitely be making future appointments with Kim and visiting Glossy Nails Spa soon again in the near future. Thank you Kim for the care, attention to detail and taking your time with my pedicure. It was the best experience!! Excellent customer service! read more

Another great visit as always! Made an appointment. Got to my appointment a bit earlier and was seen immediately. As always, everyone is super nice and efficient. read more

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Lisa gave me a wonderful pedicure. She really paid attention to my feet, gave a great massage and a beautiful paint job as well. Her attention to detail was great. I will definitely be back for my pedicures and maybe try a manicure or something new! All the staff was nice as well. read more

I chose this nail spa based on its high reviews, lots of pics, and because I was in the Matthews area when needed a pedicure and fresh full set. The salon had a nice aesthetic, TVs on, good music, and several technicians working. It is very spacious. They have a lot of pedicure chairs and desks available for the nail techs. I came as a walk-in and was serviced immediately. I loved that they had a pricelist readily available, and the checkout process was extremely easy. They gave me a very clear receipt that also included an automated percentage options for the tip. This is exactly what I look for when I go to nail salons. A lot of nail places will up charge you and give you ambiguous prices that's different from what they have posted. But this business was very fair. I got a basic gel pedicure, soak off and SNS dip with a gel polish. My pedicure was great, it lasted about 30 to 35 minutes, but I didn't feel it was rushed. A technician also worked on my nails in preparation for a fresh set so it was nice to be serviced by two technicians for efficiency. The only thing I wish I had information on before getting the dip powder are the different options available. My natural were very long and I was hoping to do something where I could preserve my nail length and get refills every month, which is not possible with the dip powder as it requires a soak off each time. My nail tech and a gentleman working there told me about builder gel which is what I will get next time. Although I'm not 100% satisfied with the look of my nails, (due to some extra polish and skin left around the nail, might also be the layering of this specific gel color and the shape being too big), I am 100% satisfied with the service I received and their business. My nail technician took her time while being efficient and she did awesome. I will return to this nail salon again because their service was amazing and there was no wait. read more

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Super clean and friendly staff. It was 4 of us without an appointment and they gladly accommodated us all for manis and pedis. . T My nail technician was Rachel and she was beyond AMAZING! We will definitely come back ' read more

Glossy Nails Spa - Loving her pedicure by Jess - Nail Salons Near Me - Matthews, North Carolina

A very comfortable environment! Loved my tech Henry! He gave a wonderful calf and foot massage/exfoliant. Also very considerate when he helped me put on socks back on. read more

Glossy Nails Spa - Gel Pedicure. - Nail Salons Near Me - Matthews, North Carolina

If I could give this place negative stars I would. I've had 2 trips to this salon once to get a regular sns manicure which turned into me getting cut with a nail file during my appointment. And the 2nd time today for a regular gel manicure and a regular pedicure. It's a busy Saturday morning and I waited in the pedicure chair until one of the techs was available to get to me (which was completely fine). And while I'm sitting there they didn't even bother to turn on the water to start letting my feet soak. Then Jenny comes to start the pedicure and she automatically filing my toe nails and trimming my cuticles while they're DRY and to my surprise I look down and my toe is BLEEDING. This was my second and last visit to this salon. The fact that some of their technicians are so careless with trimming and filing nails to the point they make the customer bleed is careless and UNSANITARY. Not to mention the instruments they use are sitting on their carts not in a sterilized bag. Nothing like having unsterile instruments digging into my bleeding nail beds. Also when asking for a "regular pedicure" I've never had to specify to my nail tech that I wanted to soak my feet in the water so you're not clipping DRY CUTICLES. I came home to try and clean up around the toe she cut and it's still bleeding almost 5 hours later. Hope that I don't get an infection! I know this place has a lot of really great reviews but I personally do not understand why from my 2 horrible experiences. read more

Glossy Nails Spa - Bloody toe cuticle - Nail Salons Near Me - Matthews, North Carolina

I've been coming to Glossy Nails Spa for years. I had such a great experience at Glossy Nails Spa. I got a gel manicure and pedicure . It always turned out perfect--super neat and exactly what I wanted. The Glossy Nails Spa is very clean and relaxing, and everyone was so friendly. John, Isaac and Jane is amazing--they took their time and made sure customer is happy with everything. I'll definitely be back and highly recommend this place to anyone looking for quality nail care! read more

Awesome nail salon! Went and got Gel X and a pedicure. I'm a loyal customer now. Nails look amazing!

oh my goodness!! Ashley is amazing. I had a gel spa pedicure. My only sadness is that I'm in NC from VA and can't come back here on the regular. Highly Recommend!!!! read more

Glossy Nails Spa - Nail Salons Near Me - Matthews, North Carolina

Glossy Nail Spa did an excellent job with a dipped manicure and regular pedicure for myself and my 13-year-old daughter. It's not something that I do very often or consistently, but maybe two or three times a year. I was impressed with how my nails looked and there were details that were addressed upon my request about the shape the length of the nails. The conversation was nice. The Establishment is new and clean. I was offered a glass of wine of which I accepted. read more

Glossy Nails Spa - I asked for square shaped nails and chose a natural color for my dipping. I'm very happy with the result and these are my natural nails. - Nail Salons Near Me - Matthews, North Carolina

Highly recommend! Went to this place almost 2 weeks ago for the first time. I will be going back! Jane did my dip and nail. Very quick and professional. She did an amazing job on my nails. It's been almost 2 weeks and my nails still look great!! Inside is very clean and nice looking. Highly recommend! read more

Glossy Nails Spa - Opi Dip and nail art - Nail Salons Near Me - Matthews, North Carolina

Wonderful customer service, clean and beautiful decor. The only technician I've used is Kevin. He does an outstanding job every time! Love how he always asks if the shape is okay, do you need it shorter, etc... just extremely attentive. Highly recommend this place read more

I had a wonderful experience today at Glossy nails. I was unable to get an appointment at my usual nail salon & after reading reviews about the business I decided to come in. Excellent customer service, I placed my call earlier in the day and was greeted on the phone by a gentleman who was very kind and told me they could get me in. The establishment is aesthetically pleasing, very clean and open space ! My nail tech Lucy was very nice and she did an amazing job on my nails. I will be back & will bring cash as this is preferred! Thank you, read more

They get an attitude anytime you asking them to fix their mistakes, then they try to jus rush thru them and then have the nerve to call you picky and start scoffing. Nails on one hand be a whole different shape and length then the other hand, I been coming here for a couple of months and they never fail to irritate me because it's evident their rushing and get mad when I ask them to fix their mistakes, only a few of them seem to know what they're doing read more

Glossy Nails Spa - Thumbs looks totally different idk if there jus like this with me because I'm not afraid to tell them when something looks bad - Nail Salons Near Me - Matthews, North Carolina

don't go there!!! I'm Stuck with nails I didn't want and can't be filled. I requested pink and white acrylic nails. what I got was dipped nails. cost me $$100. and they can't be filled like acrylic. I wish they had correct pricing. be sure to communicate exactly what you want and get the exact amount BEFORE they begin work. so I paid $100 for nails that are temporary and I have to pay at least 40 to 45 to have them removed. read more

I had a wonderful experience and i love my nail art! I've been looking for a nail tech i like and Jane is it! read more

Glossy Nails Spa - Jane was my nail Tech - Nail Salons Near Me - Matthews, North Carolina

Been going there since they opened. Have had SNS, pedicure and Wax. Great service. Great atmosphere and very welcoming. Price is comparable to the market. read more

Clean, Fantastic service. I was in and out in a timely fashion. I will return! If you're looking for a new place, this is it.

It was our first visit and they made us feel like family. Lovely manicure and pedicure as well!

It was my 1st visit based upon positive Yelp reviews and did not disappoint! Staff was extremely pleasant and accommodating, everything was brand new with modern finishes. As I was leaving Mgr/Owners came and looked at my mani/pedi and confirmed I was happy with the service. They just opened June 1st so please check them out. 100% will be back! read more

First time to this shop. Atmosphere is nice, bright, comfortable. A lot of workers (male & female) quick walk-in. Good prices. Will return

Unbelievably Amazingly Perfect Felicia provided the Collagen Spa Pedicure. She provided excellent consideration for my concerns an needs #Priceless read more

I really enjoy this nail place. I have tried a few in Matthews and really enjoy this place the most. When I had issues John was very respectful, helpful and refunded me for my troubles. I love Nila and John they always do a great job. I would definitely recommend coming to Glossy! read more

Each time I've gone for a mani, I've requested designs. Designs were beautiful and gel lasted for weeks. The salon is very clean and employees are friendly and professional. read more

Went to Glossy Nail Spa today around 12:30 and had an amazing experience. I mad an appointment just to be safe but there was a good amount of availability when I went in. Amazing stag interactions and absolutely love my nails, they have only been open two months under new management. I will definitely be going back! read more

Glossy Nails Spa - Gel Manicure - Nail Salons Near Me - Matthews, North Carolina

Wonderful nail spa. New owner is very responsive and my nails look wonderful! It used to be under another name and I'm grateful for new owners! read more

I absolutely love this nail salon. The staff members are hospitable, knowledgeable, and professional. The salon is beautiful (modern w/ clean lines). The atmosphere is calming and relaxing and beverages for guests. The services offered are top-notch, and there is a wide-range of colors for customers to choose from. read more

Glossy nails is now open! Very clean, very professional. The technicians seem happy to provide excellent service. Easy to call and make an appointment. Great communication. I strongly recommend. Thank you Elle- new SNS fan, ~Mary read more

Glossy Nails Spa - Nail Salons Near Me - Matthews, North Carolina

Great service,staff are friendly. Price are reasonable, love my pedicures . Definitely will be back soon read more

Glossy nails is a beautiful new salon in Matthews next door to Marshalls. Proud family owned salon, John is so personable and community focused. He did the best manicure I've had in years. No rushing just very solid detailed work. read more

Today was my first visit to Glossy Nails. It had been way too long since I'd had a professional pedicure. I first contacted the spa through Yelp to schedule an appt. John responded within minutes with availability for 2 days later. When I arrived at Glossy Nails, I was greeted by several people, John included. I confirmed my appt, picked out my color and proceeded to the pedicure area. Glossy Nails is professional but friendly. They offered drinks, had plenty of tvs, and a relaxing atmosphere. Liz was my technician, she was pleasant and easy to communicate with. I was in the spa for approximately 1 hour, came away with nothing but good vibes and an excellent pedicure and manicure. I will be back, and recommend Glossy Nails to all. read more

I went to Glossy for the first time yesterday. This was my former salon, which opened under the new name Glossy in June. The technician was personable and did a good job with the manicure. Also, the interior aesthetics are much improved. I was happy to be back in my comfortable salon space until.... I went to pay for my services. I was notified that the salon upcharges for all credit/debit card transactions. If you pay cash, the upcharge doesn't apply. They also offer a $30 incentive off for all customers who schedule services at the salon after five visits, based on a stamp card. This only applies to those customers who pay in cash as well. I found this very off-putting. Many people don't carry cash. I found this to be a questionable business practice. I have never experienced this at any other salon. My first thought went to taxes. Too bad my experience had to be marred by this business requirement. You can do better Glossy! read more