Rachel does amazing work. I had the 90 months minute Gua Sha…read moreand the low back pain I went in with was gone when I walked out.. comfortable beds, calm space, not too warm and not too cool.

Massage therapist Lucy was incredible attentive!…read more This was my first experience with Gua Sha Therapy with a focus on neck back and legs she absolutely great with medium pressure. Adding the lymphatic facial really put the Cherry on top!! Highly recommend!

Changing my review. I had booked a session at 6PM because I had such bad back pain and needed a…read moremassage ASAP. I called and they were able to get me in at 6PM. I got there early to make sure I had enough time to get settled and do check-in--no one was at the front and I was confused since last time there was someone. It seemed they were just chatting the whole time in the back despite me and one other person entering. It became past 6PM and I finally get settled in. I had my watch on and finally I was helped at 6:20. At this point I was just in so much pain and desperate so I waited. They finally started for maybe 10 seconds, only to leave for like 5-10 minutes to chat in the front, then come back. I was hesitant to just get up and leave but I had already waited so long. Massage was okay. Hated it to be honest. I asked for hard pressure and I feel like the person who did my massage last time did a lot better. It was difficult to communicate so I just didn't want to try. I appreciate that even though she wasn't fluent in English, she still tried. However, I think they should provide a whiteboard/pap similar to what other places do where you circle what kind of service you want, pressure, and focus areas. Anyways I finished the massage, feeling kind of meh about my whole experience. It was still $65 for 60 minutes and I was going to tip 30% which is $19.50. This was already pretty generous and what they usually ask for considering I had a delayed and poor service. I just wanted to leave and the therapist kept asking about the tip and insisted I pay an extra $6 because my back and shoulders were "tight". First off, isn't this what massages are for? I don't get a massage because I'm not tense. I get massages because my shoulders are tense, my back hurts, I worked from home, I'm in pain. Massages are literally meant to treat this. Also, I have NEVER had this experience where a therapist asked me for a tip because of that. I've gotten massages multiple times where they have no issue, and do wonderfully, and I always compliment them. This was horrible and I'm left feeling like this was not worth it. I should have just waited a day to get an appointment at Arisa Thai Massage. Anyways, I just wanted to leave because I was so sick and tired of my experience and just ended up giving her the $25 tip that she insisted on. I'm pretty pissed off. Insane. Literally never going here again. I thought I'd give it a chance since it is walking distance and I just really really was in so much pain and desperate. Now I'm out $90, still in pain, and regretful and wish I just had stayed home and slept it off. I thought that my experience would be similar to my last one, but this time I just had a really bad experience and unfortunately it seems my last visit was a 1-off thing. Left feeling like crying because it just wasn't a great experience and that I had wasted so much time and money. I reached out to the owner about my experience and he offered to give me a free massage at the Sunnyvale location. Unfortunately, it had slipped my mind since I was brought into an escalated meeting for work. I was flabbergasted that he said me not showing up was losing money, but I lost money during my horrible massage and experience. I just hung up at that point and didn't want deal anymore. I feel I gave them a fair chance, but nothing will take away from the experience I had at my last massage session. "Losing money".. no.. at least the business got $90 out of me at my last session. I lost money. Honestly wish I just requested a refund. -- Edit in response to owner: As for the follow-up: yes, I had scheduled a free session, but unfortunately had to miss it due to a work escalation. It happens. I reached out to explain, yet your response was to say that you lost money because I didn't show up. Please understand: I lost money first--$90 for a delayed, uncomfortable, and ineffective massage. And your concern about your loss over my missed free session, rather than any real acknowledgment of what I went through, only reinforced my frustration. I came to you in pain and left feeling worse--physically and emotionally. I genuinely wish I had never returned after my first visit. While I acknowledge you tried to rectify it by offering another session, your handling of this situation afterward makes it clear this is not a business I can trust with my well-being again. I stand by my review.

actually this is not my first time here! at first ialso got disappointed with their masssage.they…read morejust put oil all over my body and just rub my bidy..without even effort on it and their masseuse are not trained..and we booked again last night same result.and the worst is they are obliging me to tip 30%! i said why will i give you that much since i was not satisfied with their massage..save your money!

This is very great massage place! Highly recommend it…read more The massage technician is very skillful and knows how to relax your body. I felt really good after a whole week's hard work in front of my laptop. I've been going back multiple times and felt relaxed every time.

I was a little disappointed by the massage I received. Also, it's a little more outdated than I was…read moreexpecting. Probably will skip this place next time.

Great communication and very courteous and polite! The female staff who responded to my questions…read morewas very helpful and informative. Highly recommended.

From the owner: Discover a world of relaxation and well-being with Lucky Massage our skilled massage therapists…read morebring the art of healing to you. Indulge in a variety of massage styles, from the invigorating stretches of traditional Thai massage to targeted sports massage and the soothing strokes of Swedish massage techniques. Whether you prefer the comfort of your own space or visit our tranquil location at 830 Stewart Dr, Sunnyvale CA, 94085.

I appreciate the clear and simple system online for booking a massage in advance. Received multiple…read moreemail and text reminders about my appointment, too. Plenty of free parking lots and street parking nearby (street parking limited to 2 hours from 9-6pm, except Sundays and holidays)... I parked right in front of the entrance on a Sunday afternoon. Got the combo massage (30 min foot, 30 minute body) which was $50 + $5 additional charge for credit card payment. It was more like 10 minutes on the feet and 50 minutes on the rest of the body. This massage was half clothed. My masseuse had me remove my top and wear a spa wrap garment, covering my upper body but open on the back. The shared massage room had four beds total with curtains that could separate the individual spaces to make them more private. The environment was dimly lit with soothing melodies playing in the background. The pressure during my treatment was good, on the strong side as requested, with the use of hot stones, heated pads, and ashiatsu. I was surprised to find they do back walking in the shared room, but I don't mind a variety of techniques being used as long as it's effective. I honestly don't need all the extras (like burning stones and fancy coverings), just a simple massage focused on loosening my knots. And my masseuse did that for the most part, though she was more successful when using her elbows and forearms. Staff was friendly here too, even with limited communication. Overall, I had a positive experience.

So, I do like my experience here. We have the 60 minute body and feet massage, and it's so…read morerelaxing. They offer one of the cheapest rates in the Bay, so there's nothing I could really complain about

Avoid. I went there on Tue at 4PM. I pre paid for 60 Min massage…read more It took 5 Min to get settled. I was told that my massage is done at 4:36. On top of that they wanted tip. If you are looking for good massage avoid this place.

Very nice people. Worked for two weeks straight this was much needed, before flying home.read more

Terrible. They cancel my booking when I have made plans with them. This is very unprofessional and…read morebad customer experience.

I just came in for a deep tissue massage after booking this morning and was able to get an…read moreappointment. Inside, they give you a board to mark the areas you want (or don't want) targeted and the pressure desired. The massage went amazingly! The pressure was perfect, skillfully addressing my many knots. I came in feeling incredibly stiff and walked out feeling like I could run. My biggest regret was not adding on more time! I forgot to get the name of my masseuse but I hope to have her again in the future!

Took a chance on booking a last minute massage for a colleague, and myself & we couldn't have been…read morehappier! After a bit of yelping around I called in and spoke with Hubert in reception, it was an absolute pleasure... Upbeat, friendly, knowledgeable, and flexible! Of course by the time I secured my plan and had phoned back to confirm things had changed, which was understandable, but they managed to squeeze us both in together a couple hours later on in the afternoon! We were promptly greeted and led to a clean, pleasant, & spacious room without a paperwork requirements payment increase, or membership mumbo-jumbo! We just jumped on the table and started pointing out our trouble spots! Our styles of preferred massage techniques were very different This is where Mia and Betty got to shine as they were were both sure to clarify our needs were being met by checking in periodically and or early just generally in tune which provided us with an excellent service and it is made crystal clear that the benefits of routine massage are paramount! The place was clean, tastefully decorated, and all the staff we encountered were professional, knowledgeable, and kind! Based on the price point, there is zero reason for anybody not to schedule regular treatments! Now, when it came down to check out, Hubert was ever so graceful to mention customary tipping percentage without being awkward or even suggestive .... just a gentle reminder that the therapists are professional, work hard, and and are employed by a company that Roy respects them. We all know it's a beautiful thing when you can get a really fair price for your service but does not automatically make you feel like you need to skimp on the gratuity to make you feel like you're still getting a good deal. Rather he was able to put it so eloquently that it's a win-win win situation for the clients,technicians and the business! What type of employee does not want to feel valued and paid accordingly? What kind of client doesn't want to feel like they're getting a fair deal, and what type of business is smart enough to recognize that choosing a reasonable price point for their service promotes immeasurable benefits for all? Keep up the good work Kelly's Healing Massage As we will definitely both be back and spread the word! PS thanks for the thoughtful VIP parking option!

Amazing massage! Everyone working there is super sweet. I got the one hour SW/DT massage and it was…read moreperfect! My body has been super tight and I've had a lot of lower back pain, and I felt better immediately after the massage. Definitely will be coming back!