Super nice and worked fast, was not creepy in any way and was done within 2 hours both days.read more

Max was phenomenal, helping us diagnose a dishwasher's failed water inlet valve. When putting the…read moredishwashing back into place, he also fixed a substantial gap between the top of the dishwasher door and our countertop - fixing a prior botched job. He sent us the most detailed, professional notes on the follow-up repair, and will promptly return the next day with the part and fix. Thank you, Max!

Made an appointment between 12p-2p. We've been waiting for him since noon. He said "10 min out"…read moreat close to 2pm. At 2:40p, i tried reaching out, but NO answer. I told him I wanted to hear his side of the story before I write a review, but he apparently "blocked" me. I can't seem to post. I got my screenshot below as evidence. Passive aggressive (also in pricing), late, not transparent. Glad I dodged this bullet.

CJ responded quickly and arrived within a few hours on a weekend, which I appreciated. He was…read morepolite and completed the repair, and my LG dryer is working again. However, the pricing was extremely disappointing. The issue turned out to be worn drum rollers -- a relatively inexpensive part (around $30) and the repair took roughly 30-40 minutes. Despite that, the total charge was very high and far out of proportion to the parts and labor involved. For only a few hundred dollars more, I could have replaced the entire dryer. I felt taken advantage of due to my lack of technical knowledge about appliance repairs. Because of this, I would not use his service again and recommend others ask for a detailed quote and parts breakdown beforehand, better yet, find someone more reasonable.

I had a great experience with SimpleFix Appliance Repair. Mahmud came out the same day I called to…read morefix my dryer, and he was fast, responsive, and very professional. He quickly diagnosed the issue and had everything handled in less than 45 minutes. He also took the time to explain that the dryer duct needed cleaning and recommended that we have it cleaned before using the dryer again, which I really appreciated. Mahmud was knowledgeable, polite, and efficient. I would definitely recommend SimpleFix Appliance Repair.

Rufat is wonderful and professional to work with! Very knowledgable and excellent communication…read more Honest and an expert at what he does. He provided a fair and thorough diagnostic and recommendations for the future. Highly recommend him! :)

Repaired our Williams wall heater. They were on time, clean,professional and a fair price. Their…read moreserviceman is a good representative to their company

This started as a great experience with Matt and unfortunately ended as a terrible experience which…read moreis forcing me to write this review to warn others. Matt repaired my Samsung fridge for freezing at the back panel. First, in Oct 2022, he installed an extra heating element for $340 and promised me that the issue is permanently addressed. Then, I had the same issue again within 4 months in Feb 2023 and this time, he replaced the evaporator cover assembly for another $75 and promised me that this is the ultimate fix and I would not have to worry about this issue again. Now, I have the same issue for the last 3 months and when I contacted them, they are essentially asking for another $537 to fix this issue and claiming that they won't even come and check why their fix didn't work because the fix is out of warranty. I would expect any decent technician to at least find out why their "ultimate fix" did not work and do what they can to address the same issue for which they were already paid $415. Please avoid because ultimately what matters is whether they stand up to their work and not whether they are nice on their first visit.

Great service from Ely yet again! Tenant's dishwasher had stopped working. Ely was prompt to…read morerespond to my inquiry. Scheduled a visit on the same day, quickly diagnosed the issue and clearly explained to me what it was. Since the dishwasher was old, we decided to replace it instead of spending on it. However, Ely's responsiveness, clear communication and his organized approach were very good. We'd utilize his services again for our appliance repair needs. Ely has done work for us in the past too and I've found him reliable. Thanks, Ely!

Highly recommend Eli and SmartFix for any appliance repair work. Over the span of two weeks, I've…read moreworked with Eli three times, and each visit reinforced how much expertise he brings to refrigerator diagnosis and detailed repair work. He does great work and charges what I think are very reasonable prices for the level of skill and quality involved. The first call was at my mother-in-law's house, where Eli diagnosed a broken compressor in her refrigerator that had stopped cooling. He did a great job working with my mother-in-law whose first language is not English. She was very happy. A few days later, he came to our house after some interior lights stopped working following a deep cleaning. He fixed the lights, then went well beyond that. Our freezer door hinge wiring harness had snapped nearly every wire inside, which had also taken out the ice maker. I'd honestly written the ice maker off after a few failed attempts to repair it myself, but Eli came in and showed it could absolutely be fixed, and done right. He patiently soldered and extended close to ten broken wires, heat-sealing and re-sheathing each one so the same failure wouldn't happen again. His fix also cost much less than replacing the whole door which was what I thought was going to have to be done. Finally, when we noticed water pooling under the refrigerator a few days later, Eli came back and dug into the back of the unit to clear a clogged compressor drain. He cleaned everything out in the process and helped put everything back together perfectly. It's more than just his expertise that I appreciated. Eli is friendly, honest, easy to work with, and a just a nice guy. He also took the time to engage with our three-and-a-half-year-old son, who was glued to every step of the repairs at our house, and made him feel like part of the project. Ever since, our son has been busy "fixing" everything in the house with his own toy tools. I'm really happy to have found Eli and SmartFix. He's the first person I'll be calling for any future appliance work at our home. Thank you, Eli!

Sergey was super friendly and knowledgeable. He was able to fix my dryer on the first visit and I…read moreused Victory again to perform recommendations he suggested. Dryer is working at 110%! Thank you!

Did not receive proper diagnosis but still charged the diagnostic fee. Additionally, the…read moretechnician never followed up with a quote for repairs. Sent text to technician for follow up and he never responded.

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

Our dishwasher started making a motor-grinding sound. Uh oh. This is something you don't want to…read morehear. We did a quick search for a repairman and found Tom. It was around 5 PM on a weekday when we called. He asked if we'd like him to come at 8 PM the same night. Yes! He was 15 minutes early. He tested the most likely culprits and concluded it was the circulating pump. He tried to save us some money by removing the gunk that had built up, hoping that would solve the problem. But no, the unit had to be replaced. Tom returned at 2 PM the following day and quickly made the repair. He hung around listening to the dishwasher going through the cycle to ensure it was operating properly. Tom was knowledgeable, efficient, pleasant, and charged very reasonable rates for his service and parts. For any further appliance repairs, we will be calling Tom.

Toghrul always done an amazing job. He works on your schedule and always available to help…read more Thank you

Our dishwasher started leaking badly. The technician was able to come out the next day. The special…read morepart was ordered that same day, although it took a week to come in. The technician returned and made the repair in less than an hour. The technician was very pleasant and professional in his manner. Everything seems to be fine. We're satisfied so far. The cost was half the price of a new dishwasher (installed).

Dryer fix- technician Amir was very professional and did a very good job . I was very impressed and…read morewould recommend his workmanship to my connects

My dryer stopped working and I called Spark Appliance Repair hoping for a quick turnaround. I'm so…read morehappy to have found them from they're yelp reviews. The technician arrived right on time, diagnosed the problem fast, and had my dryer up and running in the same visit. It's such a relief to have a repair service I can count on. They are now saved in my phone if I ever need help with another appliance. Thank you so much Spark, it's so nice to have clean clothes again!

We had multiple appliance repair needs, and Parvin and Eli came out and handled all of them with…read moreexpertise and care. The work was well-done, and they were so nice and very careful with everything. They obviously have pride in their work and do a great job. Highly recommend!