I bought a guitar from Sweetwater and I took it to have him take a look at it to make sure…read moreeverything was correct and intact. He gave a good inspection told me everything was fine. I learned he's been 20 years. Very knowledgeable good guy. I'd recommend him to everybody.

I've called this guy at least 4-5 times over the past year and every time I call him, he tells me…read morehe's booked up for the next 3 or 4 months. I guess he doesn't need the work. Not very friendly over the phone either.

Went there to fix my sons flute and (I didn't catch his name!) but he looked at it real quick, saw…read morethe problem, played a few notes just to make sure it's working properly, and gave it back to me and said no charge. He said a simple fix like this I can't charge for. First time receiving such kind and honest service at a business. I was taken back and insisted on paying but he refused. Thank you to the person that helped me! That was the kindest service I've ever received. definitely will be coming back.

when my husband found his dad's clarinet that hadn't been played since... 1970?! I thought, "this…read moreis a lost cause." but then I remembered Jim Mettler who used to repair our shop's instruments in Pasadena (decades ago). I googled him & lo and behold not only was he still around but he had his own shop! In San Dimas!! I sent pics of the moldy & crusty clarinet thinking I'd be told to take a hike, nope :) they were like, "no problem! bring it in!" they did a great job & the crew that works there is awesome, just awesome. I highly recommend! :D - a couple before & after pics:

Lou is super friendly and easy to work with. We met at a public spot to hand off my nephew's…read moreguitar, which is an entry level Epiphone Les Paul. The guitar has sentimental value, so my brother in law wanted to spend some money sprucing it up. He wanted new pick-ups, while I felt that the guitar needed a really good set up and some fret work. Lou did both. The action is now nice and low with no string buzz. PUPs are a lot closer sounding to my Gibson now. Lou kept me updated and even shared videos throughout the process.

Lou was very friendly and professional, he did a full setup on my new gs mini and explained…read moreeverything to me, highly recommend :)

I was incredibly heartbroken when Mike suddenly passed a couple of months ago. This amazing man and…read moremusician with a heart of gold has left quite a legacy. I want folks to know that he leaves behind a son who is busy trying to expand the business his father worked diligently to build up. They've hired a couple of new talented folks to boot. Please consider them for lessons during this odd time of remote learning. I'll always be grateful for all the assistance I received during my time there that made me a better guitarist, vocalist and even began piano to broaden the scope of my music life.

Since my original review in 2016, Mike and his staff are still some of the best in the area, with…read morerespect to musical knowledge and teaching ability. Both of my children's musical abilities have grown on an almost exponential level. He truly cares about teaching and he has a great love of music. He has fostered and nourished their love of music and he has been instrumental (pun intended), in their continuing journey. Because of this, I am extremely confident that music will always be a positive part of their lives. Keep up the great work Mike!

Ector was friendly and invited me to his shop where I saw his workspace. I could tell he knew…read moreguitars by the guitars he made and had on his rack, I played a few of them and they were great. He set up my Strat which was about 45 years old. He improved the action and overall feel. He had it back quick. I would definitely recommend Ector and plan to bring my Taylor acoustic to see what he'd charge to fix a crack in the body.

Ector is thee guitar guy too!!! Been to him about 3 times now all for different projects! One for…read moremy Amp, mandolin, and acoustic electric guitar and without a doubt he was able to fix everything! Great prices and has always given me a discount! Super honest guy and local as well!!! Check him out you won't regret it :)

I had a great experience at this guitar repair shop. We've taken my son's guitar to Guitar Center…read moremultiple times and paid out of pocket each time, but the issue kept coming back over and over again. When we brought it here, the gentleman took one look at the guitar and immediately knew exactly what was wrong. He fixed it perfectly and took the time to explain what caused the issue and what my son should do moving forward to prevent it from happening again. He was incredibly friendly, patient, and very knowledgeable. You can tell he genuinely cares about helping his customers. The service was excellent from start to finish. Highly recommend this shop to anyone needing guitar repairs or advice--you'll be in great hands!

Unfortunately I have to rescind my 5 star rating after my last experience with Chris…read more I took a 1979 Flying V to him for a refret. After how well he did my previous job, there was no other choice in my head than Chris to do the job. First, the price was PRETTY hefty. $541. Refret, nut, and setup. Usually a set up is thrown in free of charge when you do a nut and refret but whatever. No big deal. I knew from past experience that the job would be done well and it was worth the money. It wasn't. Not in the slightest. First off, the nut is in the slot uneven. It sits further towards the high e string than it should, and it hangs off the fret board slightly. Meaning there's a gap where you can feel the nut slot on the low e side. Annoying since your finger rests there quite a bit. Second, the refret was NOT good. There were still scratches in the top of the frets you could feel when bending strings, there were very sharp fret ends poking out of the side of the fret board, and the fret board was MANGLED on the sides and top. Third, there WAS A MASSIVE spot of damaged finish on the back of the guitar. Obviously the guitar was resting on a rag or something with some kind of solvent on it, and damaged the paint in a 3x5 spot where the nitro finish was cracking and flaking off. Another small thing was that the guitar was missing a tuner mounting screw. I took photos of the guitar before and it was there. Not sure why it was removed or why it went missing but it was an original Grover imperial screw from the late 70s so it's not easy or possible to replace it. One shiny new screw is not highly visible. I was supremely disappointed in the workmanship. It feels like it was done in about 2 hours as fast as possible with at little care and thought for my instrument as possible. When I got it back, I had to knock the fret ends down myself flush with the neck, and I polished the frets from 1500 to 3000g and polished them to how they should have been for almost $600. The guitar is now currently being refinished, because the back of the guitar was just so disappointing to see that giant spot that was just cracking and peeling more and more every day ruining the beautiful 40+ year natural wear. I wrote him a nicely worded email asking for an explanation but got no response. So this is why this review is finally coming out. I have read that Chris has a tendency to get argumentative with customers who have genuinely bad experiences, so you can trust what I say or not. I think my photos speak for themselves. I have no reason to be dishonest. I've sent plenty of people to Chris's guitar shop over the years, but unfortunately I got some real dirty. Now it's costing me a pretty penny.

This is a Fender authorized service center. I found them on the Fender website…read more SIS replaced an intermittent pickup switch on my Fender Duo Sonic. My guitar is now better than before. These guys are friendly and professional! Cool workshop, good vibes all around. I would definitely recommend!

I recently bought a Fender precision bass and wanted to get pick-up and bridge covers installed…read more In order to keep the warranty, I had to get them installed at an authorized Fender servicer. There aren't too many of them in my area, and the one closer to me was charging way too much. This place is a bit out of my way but the price I was quoted was much better than the other place, so I decided to check it out. I made the appointment with Jerry, who seems to be the main person here. Since I live far away, he was able to accommodate me by getting it done in less than an hour. It was a fairly simple job of just drilling some holes on the bass and installing the covers, but I appreciated his willingness to work with my schedule. The work was clean and didn't see any dings or scratches on my new bass. I've been to some places in the past where I found all kinds of scratches afterward. If I'm in the area again, I am going to bring some of my other guitars and basses for a basic set-up. Please note that this place is by appointment only, and you can't wait inside the shop while they work. The door is kept locked (for a good reason). You need to knock on the door to enter.

I had Bravo Custom Guitars refinish a glossy Fender Stratocaster neck in a satin finish plus fixing…read morea blemish near the headstock and they did a beautiful job of matching the color and the feel is as smooth as butter. They are a very friendly father and son business with reasonable prices and quick turnaround. I can totally recommend them to anyone who needs guitar finish work.

Martin and his son are artists. I brought them an amp finished in black piano lacquer that was…read morebeat up everywhere. It turned out perfect and I know this was a difficult job. Excellent communication and fair pricing. I am a nobody and they treated me like a Rockstar.