We went to buy a food for my daughter 'dogs so she sent me a picture of the bag so when we arrived…read moreto the store we asked a guy by the entrance and he was so rude telling us that the bags were in the back or we can go to Walmart . We found the bag so when we went to pay I gave the phone number of my daughter and he asked for her e-mail when usually you guys never ask before I had to call her a couple times because she was driving This was happened last Sunday April 19 around 7:10 pm Please just put people whit really good service Thank you

All I asked for was a shopping cart amd was told I.go outside to the parking lot and grab one…read moremyself by thd store clerk. I used to get good customer service here Not sure what happened but im not returning to this PETCO.

If I could give 100 stars, I would. But I can tell my story and I hope that the management…read morerecognizes the staff who helped me that day, because they exhibited compassion, kindness, and truly supported my family and I when we worked to save 2 abused pups and afford them relief from horrid circumstances. We have shopped at Pet Food Express for at least 20 years. The Livermore location is our "go to" store. The person who has consistently helped me the most over the years is Linda. She is knowledgeable, offers informed opinions, is perpetually polite and positive, and she understands dogs. Fortunately, she still works part time there and I always look for her when I go and the reason I shop there for my many rescues. I spend a lot of time and money there. The long story short: I picked up two 8 month old siblings from Bakersfield from a foster situation who needed a new situation. I did not expect to find two filthy puppies, weak, dehydrated, emaciated, terrified, and covered with fleas and ticks. When I say ticks, I mean at least a thousand on each dog! I drove to Livermore as fast as I could to my usual Pet Food Express hoping to find Linda working. My luckiest day! She was there. My husband met me to help manage the situation. I bought 4 tokens, an excellent brand of flea/tick shampoo, and treats. I knew this was going to be stressful for the pups ( who never were exposed to anything new, were exhausted, and overwhelmed I'm sure). Without Linda's positivity, support, constant check ins for more towels/an extra hand/ encouragement, photo documentation, and communication I'm not sure we would have accomplished relieving those two pups of the misery they were in. I'm posting just a few photos so you can grasp the situation and I can tell you, not everyone is cut out to help abused dogs but Linda- she is a gift. The photos reflect just how many ticks were between their toes, in their ears, attached to the anus, between the pads, clustered all over these poor babies. We pulled dead ticks off for days ( my husband is a retired surgeon). I'm going back today for a second bath and to treat their bone dry fur and skin. Thank you from the bottom of my heart, Linda. The manager, Phil, definitely supported Linda while she helped us. Not many businesses would do that except one committed to animal welfare and supporting their customers and staff. Thank you, Pet Food Express. Linda deserves Employee of the Year(s) and thank you for employing people like Phil. If you read this, look for Linda and recognize her when you stop by the store. Her rescue German shepherd dog is posted on one of the banners outside the store (R.I.P.). She an amazing human.

So I was down to my last poo bag for my dog Lola and wrote myself a note to stop at Pet Food…read moreExpress to pick up a supply of bags. I usually shop at the store in Pleasanton but decided to stop by the Livermore store on the way home from work. Wow! What a pleasant surprise. This store is really nice. Very clean and organized. Great products. The self service dog wash area is really nice too. Staff was much friendlier than I experience at the Pleasanton store.

Amazing place for kids and the guy was so helpful about everything ! ... and lots of fishes and…read morereptiles

I really enjoy supporting this local shop, though sometimes we do have to wait a bit for help. Glad…read morethat they're staying busy, though!

We just had to share some love for this amazing local aquarium shop!…read more We've gotten some of our favorite fish here--including our green phantom pleco, fire eel, Congo spotted puffer, and angels--and every visit has been such a great experience. The store is always beautiful, clean, and full of unique and hard-to-find fish. You can really tell how much care and passion goes into everything they do. The staff is incredibly friendly, knowledgeable, and always willing to answer our (many!) questions and help guide us in the right direction. It makes such a difference, especially when you're new into the hobby! Lastly, as a mom, I have to add one of my favorite touches: every time we come in, they give my son fish stickers, and he looks forward to it just as much as seeing the fish. It's those little things that make this place extra special. Highly recommend stopping by if you're into aquariums--you won't be disappointed

This place is a revelation. NB: I am a freshwater aquarist so I can't speak to the salt water…read moreportion. The selection is incredible. The store is gorgeous, if I lived closer I'd probably go just to enjoy the set ups. The staff was friendly and knowledgeable, and most importantly, really care about the fish. The fact that, despite several profound temptations, I walked out with only decor and not fish is a testament to their integrity. Long story short, what I wanted to get would eat my shrimp and they made sure I understood that. Could have easily sold me those fish.

Always the best customer service at this place . I wish all companies had this mind set -read more

The 2025 ABGA Sanctioned Boer Goat Show at the Alameda County Fair wants to give a big shout out &…read morethank you to Livermore Feed & Farm Supply located at 3170 Fourth Street in Livermore for their donation for the "high point" winner, Kyndal Lopes. Joe, the manager of Livermore Feed, & his employees put together a bucket full of grooming supplies was over-the-top! Livermore Feed & their employees are the 'BEST'! They are always willing to lend a helping hand, give words of encouragement, & sound advise to the livestock community and the youth involved with 4H/FFA projects. You won't find a better stocked feed store around. They support the community, stop by & support them.

This is secret location of where they make TruVu acrylic aquariums. I was expecting a storefront,…read morebut there wasn't. I did however talk to the nice admin assistant at the front desk, and she helped me out with the various equipment they sell on their website. You can order online and schedule a pick up. From their website, here are some of the products they carry: aquarium stands aquarium filtration aquarium lighting aquarium cleaning and maintenace supplies exterior acrylic cleaners acrylic safe algae scrub pads acrylic scratch removal kit calcium reactors protein skimmers aquarium co2 products ro/rodi systems aquarium plumbing temperature control aquarium pumps

I took my puppy here for her first groom and Megan was very patient at checking in and made sure to…read morego over everything with me. Service was quick and my puppy seemed excited when i picked her up. She smells amazing!

It was nice to be able to communicate with Sean what we needed for our sweet boy. It was his first…read moretime here and our boy left a happy dog. We will definitely be back. So grateful to find someone local.

My kids were begging me for a reptile so we had visited a few places before we stepped into…read moreReptilemania. We actually ended up getting a gargoyle gecko and I got everything I needed including a fancy custom made background for the enclosure. I highly recommend Reptilemania and geckos if your kids are interested in reptiles! The people that work there are very friendly and were understanding of my younger special needs kiddo. I truly appreciate Reptilemania and will be back!

Went into their store and couldn't even make a lap. The store smells horribly of ammonia, I had to…read morecover my nose with my hair and walk out. Unbelievable

Friendly and affordable. Right off the freeway. We came for horse stall mats. Owner helped us roll…read moreand load the mats (since they didn't lay flat in the SUV). Everything was organized and we were in and out in 30 minutes. Thank you!

Shaun is the definition of a great small business owner! This is the second time I've come to him…read moreto purchase panels for my horses and I wouldn't go anywhere else. It's nice to see people still building and using American materials! Be sure to stop by and support this amazing shop.

HardyPaw has been a lifesaver! I was thrilled to find that they carry Visbiome for my pup. Beyond…read morethe great selection, their customer service team is incredibly helpful and made the whole process easy. It's great to find a pet supply shop that is both reliable and friendly!"

I had a great experience. They shipped fad. Product arrived no damage. I paid a little extra for…read morethe insurance. They provided a tracking number as well. Great company