Facts: Tamara showed up 5/25 on time for the estimate, and…read morewanted to barter cleaning for a $500 couch I was selling, (through its own ordeal, she pickup up the couch on 5/31). She told me that since I was a referral I would get the $145/hr rate instead of $165, and if I paid cash I could take another 10% off of that, but when it came down to it she said $145/hr was the cash price. Initial estimate was 4-6 hours, $870 max. She told me she would come with a 4 person crew and "knock the cleaning out", but she only showed up with 3 and that 3rd person left 2 hours into the clean. When I asked how that affected total cleaning time stated not much because that person was old and only counted as 1/2 a person, so she really only showed up with 2.5 people to do my clean. Tamara and her crew spent 4 hours at my house and did not finish, she said she was tired and wanted to do a good job and and there was "a baby issue", she would take 2 more hours to do the kitchen and garage, but just in case asked for 3 total, which I approved. She complained about the job Clint was doing on the floors and said he would need to redo them, I pointed out some areas that were missed on the ground. I was leaving on vacation the next day and could not empty the garage for the cleaning, she offered to empty it and put everything back and not charge me for the time, which I approved. I texted her photos of all the areas that were missed and asked her to keep the boxes that were in the corner of the garage separate and put them back because they were to be to be installed by the furnishers. Tamara and her 2 other cleaners arrived at 0930 on 6/6 and took 4 hours to clean the kitchen and garage. 2 hours longer than her original estimate and 1 hour longer than her "just in case". I received an invoice for $674 while on vacation, the math was not math'ing so I called her and we went through her math together on the phone and ended up at $544, she had no explanation for how she was trying to overcharge me $130 other than she was sick at the time she wrote the invoice up. She asked for payment through venmo instead of a credit card, I said not until someone inspects the property. My furnishers did not find the boxes where they were supposed to be, they were all mixed up and put back randomly in the garage, they said she did a good job cleaning other than some dirt/dust overlooked in the corners, I paid via venmo which was a big mistake. Final total $1044 with couch credit. I inspected my property upon returning 6/12 & 6/13, none of the missed spots I texted her about were addressed, multiple window screens were dirty and reinstalled incorrectly, shutters in garage weren't even touched, many missed spots in kitchen. I sent pictures and told her I was not happy, she said shed come fix it that day and then 2 hours later said she couldn't and said she could go the following day. I instead asked for a 2 hour refund since thats how long it would take her to fix everything, she ranted about being a small business blah blah, I told her so was I and she was delaying my business now. She agreed, asked if she could send it next week since she had payroll taxes, ok. She sent an email on 6/23 saying shed refund me on 7/15, called to tell me it would be much sooner she just wanted some cushion, BUT she wanted to make this right. 7/15 came and went, no refund, I followed up on 7/17 at 0815 & received a reply of "I'm working on it". 7/26 and still no refund. Opinion: Tamara is dishonest, and constantly over-promises and under-delivers. I feel that she took advantage of the situation & intentionally took longer to clean my house to compensate for the cost of the couch. She promised a lot and didn't deliver, then tried to overcharge me until I called her out with her own math. Very unprofessional with no integrity, stay away, there are plenty of other cleaners out there that do a better job for less than 1/2 the price. Everything in this review besides this last paragraph is factual, and I have pictures, emails, screen shots, text threads, videos from Ring and CCTV cameras to back it all up.

Requested Valley Deep Cleaning Pros Services To Deep Clean My Moms Master Bedroom After The Passing…read moreof Her Husband. Tamara Was Amazing & Her Cleaning Crew Did An Amazing Job. Highly Recommend To Give Them a Try. Well Worth It To Give Her a Call.

I will not hire her. She took advantage of me, left some areas dirty, took the money in advance,…read moreand left the house texting me that she had left.

I can't tell you how much they did to a home that is broken down being remodeled dust everywhere…read moregolden retriever hair just gross all the way norma didn't judge me. She saw me in my weakest. I have been down from back pain for almost a year. She cleaned up my house around everything that is in here ,and she didn't make me feel bad for it. Thank you so much Norma and Minnie, I recommend these women to the highest.

I personally have been using Zelia and Nelson for 7+ years. They are so nice, accommodating and…read morethey do excellent work!!

***HORRIBLE*HORRIBLE*HORRIBLE*** When I first met Zalia she…read morewas very sweet & attentive to my cleaning needs. Boy did she fool me! I was not home when she cleaned due to my crazy & hectic work schedule. She was absolutely AWFUL at cleaning, she & whoever else cleaned w/her cut so many corners basically she took the money & left a dirty house. I tried & tried to give her many chances to redeem herself but she always had excuses to her poor cleaning job! I agree w/S.K, ROBERT C & BREANNA S, she is basically worthless as a cleaning lady! Please don't be fooled by her 5 star reviews. My advise look elsewhere

Fabulous House Cleaning does an AWESOME job! I call them in for detailing my home. They get to…read moreplaces I can't get to with my time and physical limitations. They get to every corner, top to bottom ceiling fans, baseboards, tops of refrigerators etc. etc. My home sparkles everything seems brighter and smells amazing. I have 3 dogs-2 of them are Golden Retrievers. If you know dogs, you know Goldens shed. I always feel like there is dog hair I cannot get rid of. Not a problem for Fabulous House Cleaning-I love what they do for my home. Days after they have left my husband is still saying "did you see how much they cleaned this?" The kicker from my husband is "They really do a good job-They are totally worth the price".

The cleaners broke a custom frame, nobody told me about it or offered to reimburse me until I…read morecalled Bernice. My pictures are posted on here without my permission. I watched one woman drop silverware covered in syrup on my brand new carpet and didn't bother to wipe up the carpet. I personally love Bernice but she doesn't ever come herself anymore. She always sends random people and the service isn't the same.

Angelica came to our house. She was fantastic. We needed a…read moredeep cleaning to get out home ready to sell. I would definitely recommend.

I've known Olivia for years and when she started her own business I did not hesitate to bring her…read moreinto my home to help me with my house cleaning needs. She and her staff are meticulous with their work and leave my home spotless. I have her scheduled twice a month.

My wife uses a walker, and the longer I stand, the worse I limp. We had this Company come out for a…read moreFULL DEEP CLEAN. The first time I attempted to light a stove burner, it wouldn't light. This is what I found under the burner. Dust hanging from, and dirt on the baseboard under a cabinet. Dirt on the floor immediately after they left. There was a lot more, but I was already limping from taking photos. A windowsill. Again, I don't feel like limping to them all, to take photos. I haven't checked, because I can't pull the couch or futon out to see if anyone got behind and under them. Floor in front of the freezer, and a bread tie. Left sliding door track. Right track. Sliding door frame. See where our cat likes to rub against the light switches, wall and door frame? Silverware and spatula drawers. I suggested the inserts could go in the dishwasher, but an owner noted they'd not fit. This was seen during the walk through. When they came to clean, I mentioned it again, and again was told they'd not fit. I "think" I said they could be hand washed. Why would you not offer to wash them in the sink for an extra $20? Or just wipe them out?! They took them out to clean BENEATH them. How do I know? Everything was rearranged. I highly encourage taking pictures before removing items from a cupboard or cabinet. Cast iron skillets are HEAVY. They were in one cabinet but when they were done, some were in another along with our stainless-steel pots and pans. And in front of the stainless-steel pots and pans. Update: 5:14:'25. Kelsey asked that I call her to discuss the issues. I did. Had she started with an apology, our conversation may have been different, and my review updated with a thank you for a clean house. Instead she started by telling me I should have called before posting a horrible review. I do thorough and honest reviews. Check other reviews I've done. Masters Auto body repair, AT&T phone store, Valley psychiatry. I've done 22 reviews on both google reviews and yelp. You get a 5 star review or a 1. What's the point of three stars? Long winded, raving, above and beyond, reviews or a review like this. YOU deserve to know what I perceive to be a job done poorly. That's what they're for. She said they don't put things in the dishwasher. They're dividers for silverware. Wash them by hand! Wipe them down! Tell me it'll cost me another $20. She wanted to discuss correcting those issues. Had she started with an apology I would have been open. Why not start by discussing the sliding door tracks, those MASSIVE cobwebs, windowsills, the counter, under the stove burners, dust hanging from cupboards and cabinets, the area under the UPS's, the light switches, and the floor? Instead, I was almost made to feel it was all MY fault. She said they don't take things out of cupboards and put them back. How, prey tell, did the iron skillets get relocated? They do, and DID pull things from the cupboards because they are ALL rearranged. I watched them start. She told me the iron skillets WERE put back where they got them from. During the conversation I think I got three words in before being interrupted and talked over.

I used KC Scrubbing's services to come in and do the deep clean. The crew went above and beyond!!…read moreAfter they left, my husband and I noticed things cleaned that we did not expect. Cleaned my kitchen cabinet faces ~ Gorgeous!! My Shower ~ they need an Award!! Windows, fans, light fixtures. Last but not least, my Blinds ~ Perfection!!! Very Professional and accommodating! The Price was Right! Thank You! I am so Happy! I absolutely refer this Girl Owned Company! I give Kelsey and her crew 5 Thumbs Up!

The ladies were great. They did a lovely for me. My kitchen and bath sparkled and shined…read more I will use them again. Thank you ladies

Rose came out and looked at my needs and texted me a quote later that day. We booked a time and day…read morethat worked with both our schedules. She showed up on time and worked very hard, never slacking. I booked for every two weeks and am looking forward to her coming this week. Great job Rose.

Diana was fantastic. Arrived on time and everything sparkled when she was done. We will ask for her…read moreagain.

Diana and her team are warm and professional. We had a great experience with them. They clean…read morethoughtfully and help bring peace of mind in how carefully they work. I do plan on using their services again. Highly recommend for the price and quality. She's a lovely person, hard-worker and I am very satisfied with her work. Thank you so much, Diana, for bringing some peace during an otherwise difficult time in our lives. Appreciate you and your team so much!