Facts: Tamara showed up 5/25 on time for the estimate, and wanted to barter cleaning for a $500 couch I was selling, (through its own ordeal, she pickup up the couch on 5/31). She told me that since I was a referral I would get the $145/hr rate instead of $165, and if I paid cash I could take another 10% off of that, but when it came down to it she said $145/hr was the cash price. Initial estimate was 4-6 hours, $870 max. She told me she would come with a 4 person crew and "knock the cleaning out", but she only showed up with 3 and that 3rd person left 2 hours into the clean. When I asked how that affected total cleaning time stated not much because that person was old and only counted as 1/2 a person, so she really only showed up with 2.5 people to do my clean. Tamara and her crew spent 4 hours at my house and did not finish, she said she was tired and wanted to do a good job and and there was "a baby issue", she would take 2 more hours to do the kitchen and garage, but just in case asked for 3 total, which I approved. She complained about the job Clint was doing on the floors and said he would need to redo them, I pointed out some areas that were missed on the ground. I was leaving on vacation the next day and could not empty the garage for the cleaning, she offered to empty it and put everything back and not charge me for the time, which I approved. I texted her photos of all the areas that were missed and asked her to keep the boxes that were in the corner of the garage separate and put them back because they were to be to be installed by the furnishers. Tamara and her 2 other cleaners arrived at 0930 on 6/6 and took 4 hours to clean the kitchen and garage. 2 hours longer than her original estimate and 1 hour longer than her "just in case". I received an invoice for $674 while on vacation, the math was not math'ing so I called her and we went through her math together on the phone and ended up at $544, she had no explanation for how she was trying to overcharge me $130 other than she was sick at the time she wrote the invoice up. She asked for payment through venmo instead of a credit card, I said not until someone inspects the property. My furnishers did not find the boxes where they were supposed to be, they were all mixed up and put back randomly in the garage, they said she did a good job cleaning other than some dirt/dust overlooked in the corners, I paid via venmo which was a big mistake. Final total $1044 with couch credit. I inspected my property upon returning 6/12 & 6/13, none of the missed spots I texted her about were addressed, multiple window screens were dirty and reinstalled incorrectly, shutters in garage weren't even touched, many missed spots in kitchen. I sent pictures and told her I was not happy, she said shed come fix it that day and then 2 hours later said she couldn't and said she could go the following day. I instead asked for a 2 hour refund since thats how long it would take her to fix everything, she ranted about being a small business blah blah, I told her so was I and she was delaying my business now. She agreed, asked if she could send it next week since she had payroll taxes, ok. She sent an email on 6/23 saying shed refund me on 7/15, called to tell me it would be much sooner she just wanted some cushion, BUT she wanted to make this right. 7/15 came and went, no refund, I followed up on 7/17 at 0815 & received a reply of "I'm working on it". 7/26 and still no refund. Opinion: Tamara is dishonest, and constantly over-promises and under-delivers. I feel that she took advantage of the situation & intentionally took longer to clean my house to compensate for the cost of the couch. She promised a lot and didn't deliver, then tried to overcharge me until I called her out with her own math. Very unprofessional with no integrity, stay away, there are plenty of other cleaners out there that do a better job for less than 1/2 the price. Everything in this review besides this last paragraph is factual, and I have pictures, emails, screen shots, text threads, videos from Ring and CCTV cameras to back it all up. read more

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Requested Valley Deep Cleaning Pros Services To Deep Clean My Moms Master Bedroom After The Passing of Her Husband. Tamara Was Amazing & Her Cleaning Crew Did An Amazing Job. Highly Recommend To Give Them a Try. Well Worth It To Give Her a Call. read more

Tamara and the girls that work for her are great. I found out my parents were hoarders in April and there was dirt and dust everywhere. Cleaning the house was way more then we could handle, it was a very big Job. We found Tamara on yelp and gave her a call. She was great to work with, she and her crew worked very hard and they stayed with it till it was done. We very happy we found her and would not think twice about hiring her again. Eric read more

We moved to a brand-new home 3x the size of our last apartment in June 2022 and, not long after, knew we needed help keeping it clean and sparkling. We asked our apartment cleaning service, a national chain, if they would continue but we were far out of their area... THANK GOODNESS FOR TAMARA AND VALLEY DEEP CLEANING PROS! They have been a real blessing to me and my family. They do such a great job on the bathrooms, kitchen, bedrooms, home offices, and living areas, even helping out with extra requests here and there. Always on-time, friendly, and willing to listen to us. It's truly been one of the best services we've ever paid for, and we don't know what we'd do without them! Highest possible recommendation!! read more

I have referred Tamara and her crew to several of my clients and they have always been so happy i just wanted to thank them for always doing a great job! read more

Tamara came to my house to give me a quote. My house is large, and we live in the country so there's lots of dirt and dust and tons of windows. I knew it was going to be a big job. When she initially quoted me, it was more than I had budgeted for, but she graciously met me in the middle, and was able to adjust her service so it was in a price range that worked for me. Her and her crew worked for about 6 hours to make my home sparkle. I'm looking forward to their every other week, cleaning service! read more

Tamara and her crew are amazing! I called her to do a deep clean in a house that hadn't been properly cleaned in years. The hardwood (not entirely sure the my were reall hardwood) floors were a complete disaster. Dogs had peed on them and dirt and dust had built up. I wasn't really expecting her to be able to do anything with the floors. She surprised me! It took her a couple times coming out as it was a slow back-beeaking process but she managed to do the impossible. I will definitely call her for any of my cleaning needs in the future. She was fair on the price and upfront about everything she was doing. read more

Tamra responded right away to my request for a move out deep clean. She quoted an amount and set up a date and time that worked perfectly. Her team arrived on time ready to work. The team was friendly and professional. Their work was efficient and excellent and the house was spotless and ready for me to hand over the keys to our former landlord. I wholly recommend Valley Deep Cleaning Pros. read more

Unfortunately I would love to write a good review, but I can't. Tamera and her girls were at my home for 4 hours, for a move in cleaning. And when we moved in a few days later, the kitchen floors were filthy, to the point where our feet were black tried reaching out to Tamera and explained what was going on, and she told me she would come back and do the floors for me, but she never showed up and hasn't responded to my texts! Super flaky! And way overpriced for what you get! read more

Tamara and her crew did an amazing job! I've had other companies clean my house and they do not compare. I will, without a doubt, continue to use their services and will recommend them to everyone I know!! read more

Don't let the lack of reviews fool you. I had experience with two other house cleaners and I wasn't impressed at all even though they had a bunch of great reviews. I wanted to deep clean my house before it was listed for sale and Tamara did a wonderful job! My house was dead awful due to living with my brothers. Tamara saw the kitchen and bathrooms and immediately knew it was going to be more work than expected. She didn't cut any corner and stayed 4 hours extra to finish and didn't charged anymore then the original quoted amount. I was just going to leave the carpets alone because I was sure the new owners were just going to replace them, but since Tamara did a great job I also hired her to do carpet cleaning the next day. If you're looking for house cleaning go with Tamara you won't be disappointed! read more

I had Valley deep clean pros clean out a rental house after the tenants moved out. They were fast detailed and reasonably priced. I will definitely use them again in the future. read more

We purchased a home and were ecstatic to move in. To our dismay the house was left ridiculously filthy. I requested price quotes from various home cleaners through Yelp and Tamara responded the same evening. To say she is responsive is an understatement. She was here at 9am with her crew and got to work. She was understanding , empathetic and supportive. Her customer service is next to none. We walked through the entire house as she reassured me that she could get this done. Words don't do her work justice so I've included some pictures that show before and after. After 12 hours of intense work, the house was immaculate. It was sparkling. My daughter walked into the pantry and commented at how "good" it smelled. My family and I were only able to sleep in a home that night thanks to Tamara and her team!!! She's definitely the best at what she does and I will continue to use her. I've already recommended her to my parents and siblings! Thank you to Valley Deep Cleaning Pro's!! You're lifesavers! Thank you so very much ! read more

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Got a quote to deep clean some rental property houses. They did a fantastic job. I was amazed at the before and after. Wish I would have saved my pictures. Definately recommend. read more

Tamara is amazing! Her attention to detail and her focus on being thorough is what makes me look forward to her coming each week. She makes me feel like she treats my house as if it were her own. If you want consistently excellent service, you should contact Tamara for your next cleaning! read more