Throughout our time as renters, they were incredibly attentive and responsive to any questions or…read moreconcerns we had. But what really sets them apart is how they went the extra mile for us. When we fell in love with the home we were renting and wondered if it might be for sale, Harbor Property Management helped facilitate communication with the owners. Thanks to their assistance and willingness to help, we were able to purchase the home we'd been renting and it's truly our dream home!

They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

It was ok, clean but some minor flaws, and could be a little cheaper for homeless people looking…read morefor a place to live, living room is small

So far excellent showing. I am ready to submit an application to further the process. I will…read moreprovide further feedback at next step. Also pictures on website are exactly how the apartment looks.

Angie was awesome with helping me get into our new rental…read more Real property management made the whole process a breeze and got everything taken care of for me very quickly.

I would strongly caution anyone considering renting from this property and management company. My…read moreexperience with Real Property Management in Long Beach has been extremely frustrating and unprofessional. After moving out of the unit at 3951-3056 Howard Ave in Los Alamitos, I completed a walkthrough where I was told I would not be charged for cleaning. The apartment was completely emptied out -- it's a very small 2-bedroom, 1-bath unit with no garage after the property removed garages to build ADUs. Despite this, they are now attempting to withhold my security deposit with questionable charges such as "junk removal" and cleaning fees. It is now day 22, and I still have not received my deposit back or adequate communication. Multiple calls and emails have gone unanswered. On top of that, tenants had to deal with ongoing construction, parking issues, maintenance problems, and constant disruptions while living there. At this point, I am preparing to pursue the matter in small claims court due to what I believe is bad-faith withholding of my deposit. I recommend future renters document everything carefully and know their tenant rights before renting here.

Beach Cities has provided excellent and professional service for me for over 10 years…read more They are attentative and considerate of owners interests. I highly recommend Beach Cities.

I have rented a Beach Cities property for 9 years. I enjoy the ease of payment through their…read moreportal. Aliana is especially attentive with providing information about maintenance happening at the building. She was quick to set up a service call when I needed one. I would recommend checking the Beach Cities Management portal is looking for an apartment or home.

1070 Loma here - the noisy neighbors have left & so did the tenant who said homophobic stuff…read more Building is pretty calm now & property manager is amazing! I haven't had to interact with NPS much recently... last staff I spoke with was new and kind. A good change of pace for them!

Avoid like the plague!!! Do not bother, if I could leave it at 0 stars I would. This has been one…read moreof the worst rental application experiences we've ever had. We submitted an application over a month ago and have been stuck in a constant cycle of unanswered calls, empty promises, and misleading communication from a gentleman named Miguel. For the past two weeks, we've repeatedly been told we would have an answer "by the end of the day" or "no later than 5 PM," yet we never receive a callback. Our calls are often sent straight to voicemail, but when we call from an unknown number, the phone is answered immediately. On multiple occasions, he has answered only to hang up on us. What makes this even more frustrating is that we continue to be given hope by being asked to schedule apartment viewings, only for communication to stop again. Meanwhile, our application has been sitting unresolved for over a month. At this point, we want a clear answer on whether or not we have the apartment. If not, we expect our application fee to be refunded because the service we paid for was never properly provided. Applicants deserve honest communication, professionalism, and timely processing, none of which we experienced here.

I'm not sure about this property company simply because they expected me to move in within seven…read moredays of approval. Now, unless someone is moving from off the streets, I don't understand the process of being expected to move in seven days from approval when you need to give notice of 30 days to my landlord.

Wish I had reason to leave a higher review but I have to be honest - I would not recommend this…read moreProperty Group to any one. Non-communicative, swindling, dishonest. Do not expect to have your needs met or respected renting from them. Absolutely swindled out of most of my security deposit for no legitimate reason - they would have returned my call and put for the effort to have an honest conversation (at least) if they had an ounce of belief that they weren't in the wrong. Sadly, Borba Property Group is just a symptom of an underlying problem within California - systemic corruption and disrespect of renter's rights.

I'm active duty military and just received orders to relocate, so I've been trying to secure…read morehousing quickly and responsibly. I reached out to this company for months about a specific unit. I asked if I could view it once my current orders expired and I had my authorized travel time. When the time came, my family and I drove down to Long Beach to view a few apartments--and the company completely ghosted us. After driving six hours away, we finally found a showing open for the night I was scheduled to report. I thought we were finally making progress. But the next morning, the company reached out only to tell me the unit had been sold. Mind you, it's still listed as available on Apartments.com and Zillow. No warning, no courtesy call, no effort to communicate--just silence until it was too late. This was beyond frustrating. As someone actively serving under time-sensitive orders, I expected at least basic professionalism and communication. Instead, my time, effort, and family's schedule were completely disregarded. This is the first time I've ever left a review for any business--I usually avoid it--but this experience was stressful enough that I felt people should be warned. If you're on a timeline, especially military or relocating, proceed with extreme caution. The lack of follow-through here caused unnecessary stress during an already difficult transition. Anyways. Happy Veterans Day. Lol

12 years Yelp Elite Member and I am pointing this out in hopes that you will read my entire review…read moreto make sure you are aware when considering a rental unit. When dealing with this Property Management company, please make sure that you ask questions and read everything - the listing, their emails, Application, and more importantly the Lease Agreement. They will loosely use the term Security Deposit but what they really mean is a Holding Deposit. They will even say it is Earnest Money, which this term is only for Real Estate property sale. If you are serious about considering a rental property, I suggest that you review the lease prior to handing over the "Security Deposit." Just as I have explained above, they will call it a Security Deposit and if you do not like the terms of the Lease Agreement, they will keep the Security Deposit. They say, as they explained in my original post and is below, that the money provided is "Earnest Money" and will not be returned because they took the property off the market. Rightfully so, but they need to disclose that upfront and in writing and not take the entire "Security Deposit" worth one month's rent. A Holding Deposit is typically only $100 to $300 (from past experience). Additionally, when you provide the "Security Deposit" which means the Holding Deposit, they do not provide request an acknowledgement letter to be signed stating that the money will be kept if the rental does not go through. Nor does the receipt did that as well. In any case, the "Security Deposit" was handed to them, and they took two weeks to provide a copy of the Lease Agreement. It is not a standard agreement that majority of rental use. It has a lot of language that is one sided. Yes, we have renters rights but because it is a contract, I can see you'd have to go to court to fight some of the terms in the contract. Obviously, this is speculation. Please do note that if you were to take legal action against this property management company, there are provisions that state you will have to pay their legal fees. That was my main red flag, but all the untraditional additional fees like administrative fees, not being present if they need to access the apartment ($250), and so forth. It's one page. On top of the $38/month to use AppFolio app to pay for rent when my previous landlord, it was free. These items add up and rent is expensive to begin with. Be smart. Don't hand over money. The Lease and the Security Deposit go hand in hand and submitted at the same time. It's not Security Deposit first. Like they say, scammers usually try to rush you over the phone with a sense of urgency. This is the same. Make sure you are covered, and trust your gut instinct. A few people have messaged me after my original review and said it happened to them too. Don't be fooled. Why would you be penalized if they took down an apartment from any listing prior to having a lease signed? Because you already gave them the so called "Security Deposit." All they have to do to change this is call it a "Holding Deposit," and give the least upfront to potential renters. Then they wouldn't be doing anything unethical. If I didn't have contract knowledge or common sense, I'm sure I would've been dupped. I just wish property managers who hire this company know their practices and even look at the lease agreement they are providing potential tenants. Yes, it'll protect you too as the owner but it just doesn't seem right given people who rent really don't have that much money to give away. PS. Their comment to my previous review, which all of this is now edited, is incorrect. Please research further in regards to the terms they will use and know your rights. What's right, what's wrong, what can they do, what they are not allowed to do, and more importantly what's legal, what's illegal. It is funny to see that their comment was really to find out who I was versus, "I'm sorry for the misunderstanding." That gives you the whole story on their customer service skills and intentions. Their good intentions are for their clients, obviously. Be nice, have more properties to manage. I wonder where the "Earnest Money" as they call it, goes to? To them, or to the property owners. LOL

If you want to live coastal, are open to an older unit, and are okay with paying lower rent than…read morenormal to adjust for how old it is, then it is a gem. I love my apartment. :) Also, HUGE SHOUTOUT to Kristi Blackford. She is the Supervisor and oversees many of Berro's properties and is SO quick to resolve any concerns of residents. She has been such a help from Day 1. So, thanks Kristi! :) I have lived at 3500 E. First Street in Long Beach for about a year now. The building is pretty old and lacks high-end amenities/features. The rent is well-priced, especially considering the ocean is less than a block away. The Property Manager, Sal, is amazing. He is an older gentlemen who has lived on the premises for several years. I will be honest and say that Berro could do a better job at the upkeep of the buildings, like pressure washing the staircases, the cobwebs, the sidewalks, etc. It still is a great valued apartment for the price you pay and the location at which you'd live. Yes, at times I am tempted to complain about some of the issues this old building poses, but I truly wouldn't want to live anywhere else anytime soon, so I just choose to overlook those things and enjoy living on the coast. Berro, if you could, it would mean A LOT, if you could hire a team to pressure wash the entire premises (staircases, side walks, etc.). :)

I am posting this publicly because Berro Property Management has a pattern of failing to notify…read moreresidents when construction is happening, and they consistently leave tenants stranded when issues arise. Today, construction continued on the unit next door with zero notice to the building. Contractors used heavy aerosols all day without any ventilation, filling my home with toxic fumes to the point of causing severe nausea. I sent an urgent message to the official Berro number--the same number we receive official building communications from--to report this health emergency. When I finally caught the manager in person, she admitted she could check that system but simply hadn't. Then she dismissively told me it's best/ better to text her personal number instead. I witnessed her finally see my message at 5pm! She was not in anyway concerned and just had a fake grin on her face and just said OK. I told her I need to have a habitable apartment and she needs to talk to the contractor. She just smiled and said OK. No concern. ZERO. It is unacceptable to perform hazardous work without notifying neighbors or monitoring official communication channels for emergencies. This is a total disregard for California habitability laws. Management seems more interested in 'fake smiles' than ensuring residents have a safe, breathable place to live. Laying here with a new cough and sore throat in a chemical- smell that I didn't have this morning as I write this..Terrible.

They manage my mom's house. They're great to work with and are on top of everything. Highly…read morerecommended Property Management Company

After getting a notification our rent was going to increase by over 20% @ Avalon Cerritos, we began…read moreour house hunt. The team at Belmont Land were quick to respond, kind and extremely helpful. After learning that the house listed I first saw was taken, the rep offered to take my number to keep me updated with new properties that would be coming to market. Absolutely recommend Belmont Shore Land for your home hunting needs.