Good customer service from beginning to end. Friendly environment. Omar C. was very helpful throughout the process explaining the details about the car and what was needed to be fixed. read more

I had an absolutely incredible experience purchasing my 2023 Mazda CX-30 Premium from Honda of Van Nuys, and I want to specifically recognize Joyce in sales and Carl in finance because they both went above and beyond. Joyce was truly AMAZING. She was incredibly responsive, knowledgeable, and supportive throughout the entire process. From the very beginning she made everything feel easy, transparent, and stress-free. She answered all of my questions quickly and made sure I felt comfortable with every step of the purchase. This was honestly one of the smoothest and most enjoyable car buying experiences I've ever had, and that's entirely thanks to Joyce. Carl in finance was just as fantastic. He was extremely informative, patient, and took the time to clearly explain all of the paperwork and options so I felt completely confident and comfortable with everything. The finance process can sometimes feel overwhelming, but Carl made it straightforward, transparent, and actually enjoyable. I also want to mention Greg, who was very kind and welcoming as well. The entire team at Honda of Van Nuys made the experience feel professional, honest, and genuinely customer-focused. This was actually my first time ever coming out to Van Nuys, I drove all the way from Irvine to purchase the car the same day, and it was absolutely worth the trip. Joyce and Carl made the entire experience exceptional. If you're shopping for a car, I highly recommend asking for Joyce in sales and Carl in finance. They are both outstanding and truly made this a 5-star experience. Huge thank you to the team at Honda of Van Nuys for such a wonderful car buying experience! read more

Honda Van Nuys is just an average car dealership. I say this because the employees are kind and attentive before you buy a car, but after, they're hard to get a hold of and give mediocre customer service when you finally reach them. I leased my 2025 CRV from here last year and have gone back two times since then for service. I got a great price on my lease and the experience was smooth, but there were hiccups and annoyances at both of my service appointments. I'll save myself the headache and try a different Honda dealership for my next service appointment. read more

Honda Van Nuys - Red ribbon on CRV after finishing paperwork - Car Dealers Near Me - Van Nuys, California

It's really a mixed bag here. For one, the facilities and showroom are gorgeous, and they have a great inventory. But their staff is inconsistent. It started with my friend when she was last in the market for a used car. She explicitly stated she wanted a hybrid, which I guess was not in stock, because the sales person who was helping her kept pushing her towards a gasoline vehicle, stating that they "both drive exactly the same," when it's common knowledge that they don't. Then, I visited in January and, though the salespeople were definitely pushy, especially the manager who came out at the end, it was nothing beyond a standard dealership experience. Didn't get a car that day, but came back a few months later (April of this year) when I was in a better position. One of the lead sales people told me to come back another day because they were "too busy," but the showroom was nearly empty. You would think that they would want to sell their cars, especially when I told them I didn't live or work close by and that there were other dealers closer to me, but it just left a really poor taste in my mouth. read more

If you're in the market for a car I def recommend Charles Martinez over at Honda at Van Nuys! Buying a car felt overwhelming going into it, but Charles completely changed that experience for me. My sister and I went together, and from the moment we arrived, he made us feel comfortable, safe, and genuinely taken care of. He was incredibly patient, accommodating, and honestly so funny--it made the whole experience feel relaxed and enjoyable instead of stressful. He took the time to talk with us, really listened to what I needed, and was completely transparent and honest with all the numbers, which I truly appreciated. I never once felt pressured--only supported every step of the way. He was very kind with each question or concern we had. I drove off in a car I absolutely love, feeling excited and confident in my decision. I can't thank Charles enough and would recommend him without hesitation! read more

Miguel Cuenca, my advisor, did an excellent job of scheduling my appointment and I called the day before. My oil change & check up was performed efficiently. read more

I stopped by this Honda dealership today while I dropped off my wife car to get service here. I haven't been to this dealership since they moved and it is bigger. I got my Accord back when they were at their old location and got it at a good price. Every person experience at a dealership will vary based on the person they work with. They had some nice used cars selection here when I was walking around but if you're looking for a new car then just remember to do your research and talk to different dealerships so you know the average price the car you want is going for. The parts center is toward the back where the service center is. read more

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My wife and I had one of the worst dealership experiences we've ever had at Van Nuys Honda on April 11, 2026. Before visiting, my wife spoke with a salesperson named Edgar about a vehicle advertised online for around $24,999. She was specifically told the price was negotiable, so we made a noon appointment and came in expecting a normal good-faith negotiation. When we arrived, Edgar was nowhere to be found and we were handed off to another salesperson, Gary, who took us on a test drive. Afterward, we were suddenly told the advertised online price was off and that the actual price should have been closer to $28,000. We were also told they could maybe get closer to the advertised price only if they removed features that were included in the listing, including an aftermarket alarm system. At that point it became obvious the online pricing was just being used to get people into the dealership. Even worse, the General Sales Manager, Darin Lawrence, got involved and was extremely rude and confrontational when we questioned the pricing tactics. The situation escalated when my wife held onto a worksheet that had her personal information on it, including DMV/address information, because we no longer trusted the dealership to handle it appropriately. Instead of handling the situation professionally, Darin aggressively ripped the paper out of her hands in a way that almost knocked her over. He even admitted they use list the prices lower to get people to come in. What a waste of time. He then refused to shred the document in front of us and threw it into what he claimed was a locked shred bin. We left shocked by the entire interaction. We've negotiated for cars before -- that's normal. Misleading pricing, aggressive behavior, and threats involving customer personal information are not. I later attempted to contact dealership management and never received a response. I would avoid them unless you know what you are getting into to, or are going in there for a specific model. We were looking at a used Nissan they were selling and the experience was awful. read more

After an accident, I had to buy a car. We called and asked Honda Van Nuys for the best, most experienced and patient car salesman. We were told that that would be Victor Goorjian. Indeed, Vic demonstrated award-worthy patience. He was also pleasant to interact with, as purchasing a car takes several hours. Thank you, Victor! (I am in love with my 2023 HR-V .) read more

Honda Van Nuys - I absolutely love it! - Car Dealers Near Me - Van Nuys, California

Victor in sales is great! We spent a lot of time making a deal that would work for both of us. He was patient, accommodating, and available during the whole buying process. What really stood out to me about Victor is the after-sale communication. When I needed assistance, he was on top of it. I had questions about my financing. He responded to my emails promptly, put me in touch with the correct people, and followed through to make sure my needs were met. He went above and beyond to make sure I felt comfortable with my purchase. I also had communication with Brian, the GM, who made himself available to help me with my financing issue as well. Buying a new car is a very emotional and financial commitment. I walked away feeling like I got a fair deal and LOVE my new car! I'm thankful for the time and commitment offered to me from both Victor and Brian. read more

Honda Van Nuys - My new car! - Car Dealers Near Me - Van Nuys, California

The attention to detail from the moment I walked in was phenomenal. Robert was outstanding, knowledgeable, welcoming, and genuinely committed to making the entire process smooth and stress free. This was by far the best car buying experience I've ever had. If more dealerships treated their customers the way this team does, it would truly set the gold standard for the industry. Experiences like this are a big reason why I remain loyal to Honda and its products. I highly recommend visiting Honda Van Nuys and asking for Robert he is exceptional at what he does! read more

Came into honda with lots of questions, feeling helpless because of my low credit but Greg D. In sales literally made a miracle happen and got me into a car, super grateful for him and his patience. He always answered my questions and every concern i had with no problem, Got me what i wanted and always stayed positive! Definitely recommend!! read more

I went to Van Nuys Honda looking for​ a vehicle to meet my specifics needs, mainly a four-door with a hatchback for my very large dog :-). I told Victor what I was looking for, he didn't try to oversell me, he just showed me two cars and I bought the second one. His knowledge about the cars was excellent which made it very easy for me to compare the two, and choose the one best for me. I highly recommend asking for Victor when you're there Thanks Victor!! read more

I spoke with Edgar who was really good and took great care of me. He was very upfront on pricing and was mindful of not keeping at the dealership any extra time. I got the 2026 Prelude. I will recommend this dealership as one of the best experiences Ive had. Thanks guys! read more

I was disappointed last year when my lease was up only a few months before the civic hybrids came out, but Victor got me in a new lease and promised he'd help me get into a hybrid once they were out. I was a little short on finances but I went in for a routine check up on the lease and with Victor's help I walked out in a brand new civic hybrid, my absolute dream car, at an affordable rate for me! They took the other lease back early at no cost to me. 10/10 customer service. read more

Honda Van Nuys - Honda Civic 2025 Sport Touring Hybrid - Car Dealers Near Me - Van Nuys, California

Miguel C. is my service guy and has been for years! I have a 2013 Honda Accord. He's the best service guy! Always checks me in on time. Has my car done on time. I can always count on him for anything my car needs! read more

If you're in the market for a new ride and want an experience that's as smooth as a freshly waxed Civic, seek out Chris. He's tall--so you don't miss him in the showroom, but more importantly, he's tall in charm, humor, and knowledge. From the moment I walked in, Chris brought an energy that was contagious. He's funny without being overbearing, which made the whole process enjoyable rather than stressful. He has an encyclopedic wealth of car knowledge, explaining features and options in a way that's easy to understand even if you're not a "car person" (like me). He listened to what I needed, asked thoughtful questions, and helped me navigate the lineup with a confidence that I trusted. If you're on the fence, I'd definitely recommend talking to Chris. He makes car shopping fun, informative, and downright enjoyable. I walked away with a great car, a fair deal, and a smile on my face--high praise, especially for the stress that car buying can sometimes bring. read more

The worst post sale experience ever! I've purchased a lot of cars new and used with very little issues. Van nuys Honda has a tail light warranty on their used cars! Less than a few weeks l've spent over $2,000 on repairs that should have been taken care of before selling me the car, my mechanic said they cleared the codes and sold it to me! I do not recommend buying from them read more

Joyce was very helpful and friendly. She made the process fun and easy. We are very happy with the service and our new vehicle!

So I decided to just stop in and see what van nuys Honda can do for me since I was looking for an accord for my son. I walk in and was greeted by salesman Ulysses. I explained to him my situation and the price range I wanted my payments for a new accord. ZERO hassle. We crunched some numbers and we made it happen! Finance portion went extremely smooth also. I have bought a lot of vehicles in my lifetime. This was one of the smoothest and easiest transactions for me. In fact when I got home my wife said, "your already home?" Now that's the way a transaction should go. In and out smooth no hassles! They even drove my new car to my house and picked up my trade in so I wouldn't have to make a second trip back to the dealership. That's customer service! I do see some negative comments and im sorry you experienced your situations here. All I can say is my experience was top notch! Glad I stopped by on a whim and got the car read more

Had a great experience at Honda Van Nuys! Was able to get my dream car thanks to Robert and Jorge. They were very honest and upfront, and no issues at all. Went above and beyond during and after the buying process. Hope to do more business in the future! read more

Honda Van Nuys - Car Dealers Near Me - Van Nuys, California

Good experience at Honda Van Nuys. Friendly staff, quick service, and everything was handled smoothly.

This is my fifth Honda. I've leased from Honda of Van Nuys. I've always worked with Victor. Who's always has a smile on his face always makes you feel like you're the number one and only during your visit always does is best to get you the most amazing deal possible and that's why I keep going back to Honda of Van Nuys. I highly recommend working with Victor. He's amazing.! read more

Honda Van Nuys - My daughter buying her first car from Victor! - Car Dealers Near Me - Van Nuys, California

I just purchased a beautiful vehicle and had a great experience! Victor is an amazing salesperson who is kind, attentive and thoughtful. He is professional and helpful. I appreciate also that experience with Greg the manager. The service staff are great especially Jeremiah is always helps my husband. This is a wonderful center! read more

I worked with Louie the desk manager at Honda Van Nuys while buying my new all electric Prologue. He and his salesperson Ron helped me get the car that fits my needs and budget. LOUIE is such a sweet man, he offered that the car be delivered to my house since I had my other car with me and I am keeping it to give to my son. Ron walked me through everything about the Prologue. If you are thinking about the Prologue ASK. FOR. RON. he is an expert, and together with Louie, I just can not say enough good things about them. read more

Honda Van Nuys - My new all electric Prologue. I love that they call it a Prologue, like an introduction to electric. - Car Dealers Near Me - Van Nuys, California

I went in to Honda Van Nuys looking for my dream car. After everything I have been through, I knew I needed a reliable car to drive on a everyday basis. I went with my amazing cousin and we were so happy and satisfied with our experience here. I want to sincerely thank Edgar, Louie, and Carl for their professional sales buying experience. The moment we walked in, we were greeted and welcomed. Edgar went above and beyond with his respect and kindness throughout the car buying process. We felt very taken care of and they were patient as we looked around for the best car. I definitely recommend Honda Van Nuys if you are looking for an affordable car. I am loving my 2026 Honda Civic. It is very life changing and such a beautiful car. The ride is so smooth and everything I ever dreamed of! Thank you so much, Honda Van Nuys! read more

We stopped by about 2 weeks ago, we walked around for about 15 min before someone came out to help we were the only people there as it was in the morning. We test drove the car we were interested in and got to the "fun part" unfortunately the deal didn't go through because the person helping us didn't try to work with us or help to get us around with the payments. He just plain said " i cant do it" any how we left and we were getting text from other associates there and one just text me to tell me what i was requesting couldn't be done and she paid 500 for her car. Why that matter to me idk. This is the second time we have tried to get a car from this specific dealer and always turned away. I did go through a different honda dealer and sure enough got the car and price i was looking for. read more

I came to the Valley from Thousand Oaks because I really got no love from the Honda dealer in T.O. unfortunately. I'm glad I came to Van Nuys, because the exact car I wanted was there and I was greeted right away by Charles, hopped in and had a test drive. It was no pressure and I appreciated his willingness to help me and sell me my new Honda Pilot at the deal I was looking for. Thanks Charles! I really appreciate it and I LOVE my New Honda Pilot!!! Van Nuys Honda has a great selection and I would highly recommend them for your next Honda buying experience. See Charles!!! read more

Victor is amazing, couldn't have asked for a more professional sales consultant... he really cared about our needs

Omar is great maintenance customer representative. He is really polite and honest. Also, the service was performed on the time estimated. read more

I'm a first‑time buyer and Gary Grigorian made the entire process easy, respectful, and stress‑free. He secured me a very competitive rate compared to other dealers and guided me through every step with patience and clarity. Gary conducts himself like a manager, friend, and salesperson all at once -- professional, compassionate, and genuinely invested in helping me find the right car. He's a perfect representation of the company and the dealership. Please also pass along my thanks to his General Manager for supporting that level of service. My family and I will always bring our business to this dealership and ask for Gary. Highly recommended. read more

Before coming to Honda Van Nuys I had been to 3 different dealerships and it was not for me, horrible experience!! BUT!!! let me tell you about my experience at Honda Van Nuys! As soon as my partner and I arrived, RON KHAYAT Greeted us with a very positive and welcoming attitude. He knew every detail of the car I was looking for breaking it down easily for us to understand the car we were purchasing. Honestly the best experience we had he's the best ! I'm very grateful for Ron, I will Definitely recommend him. It's hard purchasing a car and a headache, but with his help the experience was not overwhelming. I am so happy I came out with a 2025 Honda Pilot! Thank you, Ron ! read more

Honda Van Nuys - 2025 Honda Pilot - Car Dealers Near Me - Van Nuys, California

The lack of communication in this place is ridiculous. Lack of integrity and accountability!!The GM Brian Sobel needs to be fired. There was a miss communication with the manager Jason Jhee agreeing to numbers through text having the messages no one took accountability for their mistake. Instead the GM decided to not take ownership of their mistake but try to fact check us and when proven wrong he got quiet. What's sad is they probably take advantage of the area they are in read more

Bought a used 2019 car here and 3 months later the transmission needed to be replaced. Good thing I had warranty or else it would have been an 8000 fix. read more

The service department at Honda Van Nuys is either completely incompetent or deliberately misleading. I brought my vehicle in for a clear mechanical issue that should have been covered under the manufacturer's warranty. Instead of properly diagnosing the problem, they gave me vague, inconsistent information and insisted on charging me a diagnostic fee, despite offering no real understanding of the issue or plan for repair. What made it worse? I took the car to a third-party mechanic afterward, and within an hour, they clearly identified the problem as a known manufacturing defect, something that Honda absolutely covers under warranty. So not only did Honda Van Nuys fail to diagnose it, they tried to charge me for their failure and their solution was for me to pay several hundred dollars to have the issue fixed. This experience felt predatory. It's unacceptable for a certified dealership to be this careless or this deceptive, when it comes to handling warranty work. Either they don't know what they're doing, or they were intentionally trying to avoid honoring the warranty and push unnecessary charges. Save yourself the time, frustration, and money--go somewhere else. Honda Van Nuys is not to be trusted. read more

I came to Honda today looking to test drive a car. Gregg in the sales department helped me. I was truly impressed by his above and beyond customer service. He even allowed me to pick up my mom since we were running late to get her during our test drive! His calm and friendly demeanor made this buying experience comfortable. He also helped me get a deal that I was comfortable with and I left very happy with my purchase ! I would highly recommend anyone interested in buying a Honda to come to this dealer to come see Gregg. Thank you again so much for all your help ! read more

I had a great experience trading in my 2023 Honda Accord for a 2025 model while working with Greg. He made the process smooth, quick and professional. Everything was clearly explained, he took his time, and I felt zero pressure to make any hasty decisions. I ended up with a newer car and a lower payment--can't beat that. Left very happy and highly recommend. read more

I haven't been to this dealership since they moved and it is bigger and much more customer friendly place. Taz was an absolute pleasure to deal with, he was very knowledgeable and kind. gave me a great deal on my lease. Robert was very helpful too. keep up the great work. read more

I had an interesting experience at this dealership last week while shopping for a Honda Civic. I arrived with a specific MSRP in mind and asked the salesperson if they were willing to honor it. They agreed and presented a document outlining the MSRP along with tax, license, and registration so I accepted the offer. After my financing was approved, they returned with a revised document. Although the total OTD remained unchanged, the MSRP had increased by approximately $600. This was confusing, as no additional items were added; just the same breakdown of MSRP plus tax, license, and registration. When I checked closely, I realized the initial document had incorrectly calculated the tax. The second document reflected the correct tax rate, but the MSRP had been increased to compensate, keeping OTD price the same. I asked them to correct the discrepancy, assuming it was a simple mistake. However, they refused. After some back and forth, a gentleman named Brian introduced himself as the General Manager. I explained that we had agreed on a specific MSRP and that the error was in their tax calculation. I asked that they fix the mistake and let's get the deal done. Brian declined and, rather abruptly, stated that he would not sell the vehicle to us. As we were leaving, the sales manager approached and offered to split the difference. the overcharge stemmed from an incorrect tax calculation and that money wouldn't have gone to the dealership in any case. Now I'm thinking whether the inflated tax was a deliberate tactic, perhaps intended to go unnoticed since the OTD price remained unchanged. If it was an honest mistake, why not simply correct it? Why adjust the MSRP instead? Ultimately, I chose to visit another dealership, where I purchased the vehicle at the price I had originally intended to pay. read more

Upon writing the first review, I was clearly under the impression that the management team took care of the issues that brought me back due to severe complications my car was having due to the work I had done in June of 2025. After an altercation with the service manager Len Akers. It got verbally abusive. I then immediately apologized. I was told that the issue wasn't the work that was done in June. It was another issue. I was charged for the part. I believed at the time that my car was in good hands. A few days later my engine light was on. Never happened until I had the work done at Honda. I won't be taking my vehicle there again! read more