They have the Nicest and Kindest People in this store! A couple of older ladies usually run it and…read moreare knowledgeable, friendly, and kind. I take all my packages there and never have a problem. I saw a couple of negative comments on there; I am guessing those people could benefit from therapy because this place is awesome.

Tried to return a package that had a pre-paid label. When asked what was in the package, I told the…read morelady that it was a holder that hooks onto a belt. She inquired what it was used for and I told her that it was for gun parts. She refused to ship it for me, although it was not a gun, it was not even bullets, it is a holder made out of material. She said they will not ship anything to do with guns! See the photo for the scary cloth pouch that they will not ship.

Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

Prices are WAY to high here. They wanted over $100 to ship a few pieces of glass. I am fully aware…read moreof the time it takes, the money involved, and the material needed to get the job done as this isn't my first time shipping glass, its probably my 1000th. But to try and justify spending over 100 bucks for such a small order is ridiculous. The order cost me less then $15 initially and they knew that.... Of course I wasn't going to go threw with shipping as that price is insane. They also requested I send them a signed form with a copy of my ID before I could even attempt at paying them. I found this unpleasant as no other shipper out there has harassed me for an ID, a signed form, THEN payment. I wish things could've been different as I would have enjoyed the glass but its hard to enjoy when you can get it from many other places for way cheaper. This isn't my first box of glass from WV, its my 5th, and all the other containing much much more glass were half the price to ship....

Great place. I've shipped with them quite often. Their packing service is great as well. I've…read moreshipped several guitars that they have packed for me, and received positive feedback from the recipient on the packaging. Kelli has been great to deal with and extremely helpful during every visit.

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!

Not even a "1" Twice their times are not accurate…read more im at the store and not open At least change your answering machine. You're costing me money and 100% loosing my business. 100% NEVER coming back here.

I come here for all my mailing needs, and the service is consistently wonderful. The lady who runs…read morethe mail center is absolutely fantastic--always helpful, kind, and professional. Keep in mind that she's just one person managing the entire operation, which is impressive on its own. She deserves some grace for her hard work, so I'd encourage anyone reading negative reviews to consider that. Highly recommend this place for efficient, personalized service!

When I entered this UPS store I was immediately disheartened to join the very long line that went…read moreall the way to the store's entrance. There appeared to be two staff members working, helping people at the desks secure and pay for packages. You know how it usually goes when you see this sort of situation -- the employees, even if well-intentioned -- are sluggish, everyone gets disgruntled, it's a frustrating experience for all. HOWEVER! At this particular UPS store, on this day, I was immediately impressed with how fast the line moved but especially with the employees. They were efficient, kind, and highly competent. 5 stars and props to this store for running things so very well the day before Thanksgiving.

The UPS store on Weems Ave shipped a small additive manufacturing system I make to Massachussetts,…read moreand it arrived with visual damage to a main power switch that made it inoperable for the customer. It was insured for full value, and the damage required it to be shipped back to me, repaired and retested, and then reshipped to my customer. The Manager at the store fought me all the way, and the UPS Capital insurance carrier refused to pay for the damage and the cost of shipping and insuring the system from and then back to my customer at a net loss to me of ~$2000.00 plus my time. Based on the way I was treated I will never use this store again.