Admittedly, this is my first time hiring a cleaner for my house. Recently however, between work and…read moreeverything else, I haven't kept up on the cleaning as well as I would like. I have company coming over this weekend and yeah, it was time to hire a cleaner. I found Carole's House Cleaning as a stroke of luck while searching for local cleaners. The website could use a bit of work (for example, no option to pay online yet), but the booking process was still very easy. I was able to schedule a cleaning for the very next morning (with less than 24 hours notice!) If for any reason you decide to call about your booking (I had a few questions since I'm new to this), know that the Customer Service operator(s) were very responsive and transparent. Isabella showed up to my house on time, was very polite and friendly, and took great care to walk me through what she would be doing in each area. After a quick tour of the cleaning areas she jumped right into it! When it was done, Isabella showed me each of the areas she worked on, the difference was night and day! I will be working with this team to book routine cleanings for the future! Thanks again Isabella, I really appreciated it!

Update: Second cleaning visit…read more Brian arranged our second cleaning. He was excellent in communicating with me the change of cleaner and the exact time frame of her arrival! I appreciate that! Today, we were assigned a young woman named Chase. She was on time, polite and a hard worker. I like the job she did and have booked another cleaning with her.

Great experience. I was leery using a new service, no more. Exceptional service. Already booking my…read morenext appointment.

Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom ,…read morecountertops.

The service I received was lovely my cleaner was so attentive and through. I paid for 4 hours and I…read morebelieve her quality was well worth the money. I will say as a company i wouldn't send just one person for a 3 bed 2 bath home she didn't get to all the things in my house but the places she did like I said we're great. I think it might be nice if the company offered to send another person for an extra fee or something I probably would have paid it so my house was fully clean.

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

Called to try to get them to come out for a free estimate for our commercial offices and was hung…read moreup twice by a guy who I'm assuming is the business owner. The first time I called he answered with just a "Hello" so I asked if I was calling The Fresh Sweep and he responded with "Who's this?". I told him I just wanted to make sure I was calling The Fresh Sweep and not dialed the wrong number and he hung up on me. I called back again and he said the called had dropped. I explained we needed cleaning services for 1-2-month period while our current company took care of some personal matters and he said he didn't understand what I was needing. I explained again and asked if I needed to talk to some else about this and he hung up on me again. If this is the kind of customer service they provide we definitely don't want a business relationship with them.

They do such a great job and offer more than competitive pricing while accommodating last minute…read moreneeds -- Highly recommend.

My House has never looked this clean!…read more "I cannot recommend Cleanbee enough! I booked a deep clean and was absolutely blown away by the results. The team arrived exactly on time, was professional and friendly, and got straight to work. What impressed me most was the attention to detail. They didn't just wipe down surfaces; they cleaned baseboards, ceiling fans, and even behind the appliances. My bathroom sparkles like it's brand new, and the house smells incredibly fresh without that harsh chemical odor. It feels like a huge weight has been lifted off my shoulders. I will definitely be booking them for regular monthly service!"

Here's a more polished and professional version that still clearly communicates the issues:…read more We hired this company for a cleaning service, and unfortunately the quality fell well below expectations. Many areas remained visibly dusty, including the floors, baseboards, and window sills. When we contacted the company to discuss our concerns, rather than acknowledging the deficiencies, they suggested our expectations were too high and did not take responsibility for the quality of the work performed and offered a lousy 10% off. Additionally, we were charged for the higher-tier service package despite requesting the lower-tier option. We initially did not object to the additional cost, assuming the enhanced services had been completed. However, after reviewing the scope of work, it became clear that many of the added services associated with the higher-tier package were either not completed or not completed to an acceptable standard. As a property manager who regularly works with service vendors, I cannot recommend this company based on our experience.

Ramon and Alexis are a gr8 Mother/Son Team! They work hard and efficient and make sure every lil…read moredetail is taken care of! My house smiles and sparkles at every turn!Thank you!

I would not recommend hiring this company for a move in clean. They were late to get there, chipped…read morea door frame into a bedroom, missed closet shelves, did a terrible job with the kitchen, and complained about how much work it was and hoped "they get a big tip". A manager had to come back and finish the next morning because they weren't done the first day. They also over charged me and it took four phone calls to get the credit back even after being assured they already gave me the refund Find another company if you want an actual deep clean.

I know this will sound a little overboard, but this service has been extraordinarily essential not…read morejust a luxury: I suffer from a crippling disability and having the crew come in and help take care of my house provides me such a clean environment organized that I am able to function better and my mental health is better. I know this sounds very deep and almost clinical but I can tell you after years and years and years of suffering. This is a service that I trust and I'll say that again, I now have complete trust and Rosa her crew and I really believe this is helped so much. I will continue to use the service as needed, and encourage others to feel comfortable in the fact that they will provide a good cleaning a good price and are consistent. Thank you for your help. I'll see you soon.

We used this company to do a deep/move in clean when we closed on my mom's house. They did a decent…read morejob upon first glance- like the floors were mopped, blinds dusted, the counter tops were cleaned and it smelled good. But over the next few months I have found many things that were missed. Two chandeliers were not dusted, several fans had not been cleaned, cabinets were still dusty and dirty, there was still grease caked on the kitchen backsplash, and the tops of the cabinets were filthy. In a nuts shell, many things above eye level were missed. I have spent a lot of time cleaning the house myself since this service was provided to us, and that is something I was trying to avoid by hiring this company. I would have assumed that having 5-6 women cleaning the house for 4 hours would have been sufficient enough to have an empty house move in ready, but now I'm wondering what all they were doing for those 4 hours for it to still be this dirty after they left. Reply to owner 5/13/26- At the time of the cleaning walkthrough, I was given 5 minutes to tell the crew what was missed. Obviously, I was not able to climb up on a ladder and inspect every single ceiling fan, high shelf or chandelier in that time, nor would I want to. I have been working on my mom's house for 5 months fixing things and remodeling it, and over that time have found a significant amount of dirt and grime that has remained. My mom has not yet moved into the house, and still today, THE HOUSE REMAINS EMPTY. So the filth left in the home was not made by us, it was from the previous owners who moved out in November 2025 (your cleaning was done 12/11/25). When I say "filth"- I mean a THICK layer of dirt, grease and dust. When changing out lighting fixtures and ceiling fans, I should not have to wear a hazmat suit to prevent falling dust from landing on my head or from having to inhale it if the house had been thoroughly cleaned. And no one has cooked anything since the previous owners moved out, so I'm not sure how you would explain the sticky grease on the backsplash that I have had to scrub off myself. Did I mention- THE HOUSE REMAINS EMPTY? I am not seeking compensation, I am simply giving an honest review of the service we received in December. I realize that I could have reached out earlier, but I was not as bothered at that time. Now that I've been working on the house for months, I have had plenty of time to find all the areas that were overlooked and all the cleaning I have had to do has become beyond frustrating. That is why I am just now writing this review. I also think it would be nice if you, as a business owner, would take some accountability of the situation, instead of throwing the blame back on the customer by saying "you have obviously been living in the home for the last 5 months". Is it "obvious"? Because again, did I mention- THE HOUSE REMAINS EMPTY.

I moved to Scottsdale from Colorado about a year ago and before I had the same cleaning lady for 15…read moreyears once a week; so I was hesitant to call an agency where I would have different people every time. However, I have two wonderful teams that I am very pleased with and have had from the beginning and have been very happy with their work and also compliment the home office on being flexible on times and arrangements. Linda P.

Molly maid clean my house very well last month I had team 1 Rosa and Daniela. They did a great…read morejob a very good job this month which was yesterday April 21, 2026 I Stephanie Maria and Johanna did a amazing job so I just want to say thank you for cleaning my house like it was your own.

Repeat customer. Had Evan and his team come for a deep clean and have never been disappointed…read more They're very easy to communicate with, and seem to have a solution for everything that I wanted addressed. They are always thorough. This time had them also pressure wash the patio and garage, and I am very pleased with the results. Their services always seem reasonably priced.

Professional and very easy to book - the staff did a great job! And the prices are reasonable - I…read moream happy with their services.