Unreal. Weekend after weekend. Never show up on time, dispatch lies about cleaners time of showing up, absolutely don't use this company. I have text threads showing the lies over and over again. Supposed to be here at 8 am and told oops 930, then 10:30 then 1130 and show up at 2. Wouldn't be so bad but we have a dog and asked to leave so they can clean. Out wondering wasting my day off waiting while being told these lies. Transparency and honesty was all I asked for. read more

We've owned a short-term rental in Tempe for 5 years and have struggled to find a good house cleaning service, until now. Peak does a great job. They are reliable, thorough, efficient, communicative, and we can't recommend them enough. Thanks. Rosemary & Dave Eshelman read more

Jill has been our go to cleaner for a long time. She's very thorough, considerate and punctual. We love how the condo looks (and smells) after every cleaning. The office at Peak is always responsive and does a great job scheduling. My wife and I highly recommend both Peak and Jill. read more

Peak Cleaning has been a true partner with our little Scottsdale condo. Communication is always clear And the cleaning is awesome . Thanks and keep up the good work! Thank you...Robert V read more

Deep clean : Exorbitant cost With poor service. Workers arrived 2 hours late. Apparently our appointment had been moved to a later time without consulting us. The workers spoke NO English so we could not communicate our needs and expectations. Two workers were sent and it took 5+ hours to clean 4 bedroom 2 bath home. Three of the bedrooms we asked only for blinds windows and sweep. I would not recommend this service. you cannot reach people by phone, you have to leave messages and texts as they do not answer their phone. read more

NIGHTMARE ! This company is seriously a joke . We have work with so many crews over 10 years but never anything like that we experienced . We have been more then patient with them for over 8 months but unfortunately they are extremely unreasonable and we terminated our relationship instantly . One of critical issues ; they did not show up 3 times and our vacation home was not ready for guests so they walked in to dirty place . That costed us around 3k with refunds . They are NEVER on time ! The quality of cleaning is less them poor . They simply do not finish their job . Do not even ask about staging your house . That simply is above their skill level . They constantly were leaving 5-8 towels for 14 guests , no hand paper , no wash clothes left even thought they would have brand new ones delivered . They will not inform you that there is no toilet paper or anything else in the house . They will simply leave the house without proper set up so no communication ! They were also constantly stealing our cleaning supplies , mop , broom until we told them not to do so . Again ; ZERO communication between the cleaners . They would take a whole bag of dirty towels and comforters to wash and never brought it back ! Then , new cleaners comes in and starts complaining they have no towels and sheets so they can not finalize cleaning , they left the same dirty sheets on the beds due to that . When you call office Brenda is the rudest , pretentious person you have ever talked to . All the staff is simply disrespectful . No customer service and all kind of excuses only. They also almost 90 % of the time send you one overwhelmed cleaner for 3000 sqft house after 14 guests staying . Also it looks like that is her first time cleaning . They just do not care and its unreal how they run this company !!! When few things were missing in our house, they told us they though owners took it . Why would the owners took a nightstand lamp perhaps ??? When we asked why there is so many hair on the floor they said they DO NOT use vacuum - yes correct they do not use vacuum !! I have never in entire life seen cleaning company without a vaccum . They have dry mop and wet mop and floor was always left in ridiculous condition which had to be re mopped each time after they left as it would be embarrassing to check guests. They do not have system in place , cleaners are amateurs and its simply disaster !!!! Its a nightmare !!! They blow your phone off constantly because they always have issues ; they showing up last min and tell you they wont be done on time . On the top they keep complaining while cleaning how dirty it is and that they need to charge us more . They do not provide any pictures even though they will charge you more . They would call you 5 times with the same question as they do not communicate ; example ; what is the house code - which you just had someone calling about it few min before . They withdraw random money from your account without our permission. They charged us $980 for 3 hours of cleaning because they said it was in bad condition . Yes , correct your heard it right $980 and our usual services are $400 . This is some sort of absolute joke and I can go on and on with so many additional details .... Never worked with anyone like that and we will not be recommending Peak Cleaning to anyone ! It was 8 months of struggle and disaster . They never improved their services after many conversations . After all we were able to find a crew with 3 ladies for $250 and they would even change our AC filters !!! Please make yourself a favor and shop around well as the cleaning scene in Scottsdale is huge and you can certainly find many others for half price with a great customer service and cleaning skills . read more

Overall, it was a "fine" but don't expect anything special or giving attention to detail or that the appointment time being accurate. Overall cleaning was average and price was fine, but crew didn't even move a any furniture (even on rollers) to clean the floor. Multiple areas that were not touched. Appt was scheduled at 8 and didn't show u til 9. They said they have hour window but when discussing scheduling appt on the phone. read more

I found Peak Cleaning Service, LLC through the Thumbtack app in May of 2020 and have been a happy customer ever since. Their service is wonderful and they are flexible & communicative. The cleanings are always stellar and they have a very friendly and trustworthy crew. I'd absolutely recommend them to everyone in the valley who needs a reliable, regular cleaning service. read more

Probably the best cleaning service I've dealt with in a long time. Great customer service; fast and efficient response times; reasonably priced; and most importantly, they left my house spotless. My schedule was all over the place this past month, so I had to cancel on them a few times; but they were more than happy to accommodate. If you want a clean place and an easy process, I definitely recommended their service. read more

I loved working with Peak Cleaning Service. I reached out with a few difference dates and they responded right away. They were flexible and able to get me in last minute for prepping the house to list for sale. I was thrilled with the job they did the ladies are really nice. They also have the best customer service, we're kind and lovely to speak to. Payment was easy and efficient and the office staff was very communicative and thorough. Would definitely recommend them and will use them again if I need to! read more