I had been with my previous property management company for years and trusted their service. A few…read moremonths ago, they were acquired by Ascend Property Management. The new owner personally called me to reassure that nothing would change--he repeated this multiple times as I asked for clarification. Email communications echoed the same message: continuity, no changes to terms. Unfortunately, that assurance turned out to be misleading. After my tenant moved out and left the property in poor condition, I decided not to rent the home again. When I informed Ascend, I was shocked to learn that I was now bound to a contract through December 31, 2026--with a penalty for early termination. This was a complete departure from my original agreement, which only required a 30-day notice to cancel. At no point was I made aware that I was entering into a new, more restrictive contract. I relied on the verbal and written assurances that everything would remain the same. Instead, I feel I was misled into signing terms that were never transparently disclosed. This experience has left me deeply disappointed. I expected honesty and continuity, not a bait-and-switch. Property owners deserve clear communication and ethical treatment--especially when long-standing relationships are involved.

The team at Ascent Property Management took great care of my rental home in La Mesa. Penny Nathan…read morewas exceptional at scheduling services when needed. She did so in a timely manner while focusing on the details. She communicates in a clear and effect manner while being friendly at all times. I would recommend Ascent to my friends and family.

New West is AMAZING. I have been using them for decades. They ALWAYS get me a tenant almost…read moreimmediately and manage to find tenants that are prompt payers, no hassles and stay for years. Thank you New West

I did not have a good experience with NewWest property management managing my condo downtown…read more Communication was poor, the tenant they found would frequently pay late and left a lot of damage when he moved out, there were multiple mistakes made on expenses they charged me, it definitely felt like they did not care about me or managing my property well. If you are an owner I would not recommend using them to manage your property.

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

EXCEPTIONALLY AMAZING SERVICE!!! A trusted agent, like family - Simon never disappoints, provides…read moreworrying free management service for over 10+ years. You can never go wrong with Simon on your side! 100% guarantee satisfaction!!! Kcs

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

I came from out of state and the rental process was very easy! Reza was super helpful, he helped us…read morewith paperwork late into the evening hours. He was helpful throughout the whole weekend. I would recommend Keyrenter San Diego to anyone looking for an apartment in Southern California!

Fara and her team have been exceptional! We have difficult renter situations and they have been…read moreincredibly helpful and knowledgeable. They respond quickly to every situation. Highly recommend this company!

Needed a new property manager and Richard called me right away. He was organized and knowledgable…read moreand easy to communicate with.

I have worked with Richard and his professional team for about 4 years now. They offer an…read moreimpressive range of real estate related services including property management. The homes, condos and apartments they manage are extremely well maintained and presented. No detail is overlooked. Homeowners can rest easy knowing their properties are being well cared for and tenants can look forward to moving into a clean, safe and well maintained environment.

I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

My Opinion: Horrible…read moreexperience with Good Life Property Management Company and Property Management Executive Mitchell Sanchez. I was recently told by email from a purported Good Life Field Inspector who I had never spoken with that someone from Good Life was going to show up at the property on a certain date and time to do a preventive maintenance walkthrough inspection. When I contacted my assigned agent that I was concerned that this could be a scam since I was previously informed to communicate directly with one agent, he wasn't even aware that an email or notice was sent out. I responded to the email that routine preventive maintenance inspections we're not allowed under the law citing Civil Code section 1954 and there was no maintenance or other issues that needed to be reviewed or addressed. Mind you this is less than 7 months into the tenancy. Mitchell Sanchez then emailed me saying that my email response was forwarded to him and insisted on going forward with the inspection and asked me for a better date and time to do so, effectively disregarding the fact that such an inspection is not allowed under the law I cited. He also admitted that the inspection was needed to determine whether to renew the lease after the one year term expires. This pretextual reason for the inspection further compounded the otherwise unlawful inspection into one based on a fraudulent representation and for a fraudulent purpose. In my opinion, I find Mitchell Sanchez is the worst to deal with. What I had previously hoped would be a long-term rental is getting harder and harder to imagine continuing to stay in the property beyond the existing lease term. Good Life and Mitchell are making things so bad that I'm considering leaving once the lease is up, which is unfortunate for the owner because I like the place and would otherwise stay longer if the management company wasn't a nightmare to deal with. I will never rent a place managed by Good Life Property Management Company again and will likely not rent a place that is managed by any property management company as it's been a a real pain dealing with them. I am also strongly considering potential complaints with the Department of Real Estate at https://eocs.dre.ca.gov/ against Good Life, Mitchell Sanchez and CEO Steve Welty based on this conduct and even pursuing a civil action in court against all three, if necessary. Mitchell Sanchez has multiple complaints on this page by name, so it's surprising he's even with Good Life. I suppose there's no pride and minimal employment standards at the company, in my opinion. 7/16/26 Update: Seems as though the business through "Mariah N' either copied and pasted a "canned" response or used AI to do so as the response isn't even related to my review/issues. Sad business model, but predictable. 7/16/26 Additional Update: Now it appears they removed what I believe to be their copy and paste or bot/AI-generated response. Show a further lack of professionalism and competence. Incompetently run management company and horribly incompetent staff. They don't even follow the law in my opinion. Sad, they're going to get the owner's sued.

I absolutely hated my 1 year stay at park blvd east. The management is AWFUL. Elevators are…read morealways down. And the lease is full of BS . If you don't renew your lease They will schedule tours while you're still living in the unit and you have no say in the time or day the management schedules the tours. The rent is extremely high for what the inside of the units have to offer. Zero amenities , and it always smells like dog and dog sht everywhere you go bc almost everyone there owns a dog.

I had a good experience with this company and a tenant. Claudette was always on top of any issues I…read morehad and would get it resolved asap.

I loved working with Joe and Daniella. When we had our initial consultation with Joe, we got this…read morefriendly yet professional vibe from him. From the get go, he showed that he would work for our best interest. As we went through the process of preparing our house, he walked us every step of the way. Through this time, we ultimately decided to sell our house instead of rent. Joe was a great sounding board and we talked about the pros and cons but there was no pressure from him to rent at all but wanted to help us make the best decision for our family as he would for his own. Daniella was also very kind with a calm demeanor and was extremely easy to work. No question, go with 18doors for someone who cares and wants the best for you, no matter what.

One house was left vacant for 7 months with no communication. I paid them more than they collected…read morein rent!

I lived on one of their properties in north park for a few years. As soon as I walked into the…read moreoffice I was treated kindly and with respect. I never had a problem with JMT properties. They were always responsive anytime I called with an issue and acted promptly in resolving the issue or letting me know what was going on. They were fair and understanding and always polite in all my communications with them. I would go back to a complex managed by them in a heart beat.

I think we're being a bit unfair now... My experience at JMT was a good one. Family owned and…read moreoperated business that has been around for over 30yrs. So Ms. Peggy which is the owner must be doing something right don't you think?? If I learned anything is that you get what you give so if you go into a place with an attitude or expect to get treated differently because the amount of money or titles you have then your at the wrong place! JMT treats everyone equally and no one gets a break. Yes they're very demanding and are strictly by the book but this is also the ONLY company I've encountered to take every tenants and clients complaints seriously. As far as the daycare you know maybe it does but its a family business and I wish I could bring my baby to work at times wouldn't anyone? You get treated like family here very understanding and caring is what they are. There's only 2 reviews on here if every tenant that has gotten a new carpet, stove, fridge JMT would have 5 stars. JMT not only handles tenants but homeowners as well they have a lot of work to do on a daily bases and should be appreciated for all they do!! Thank you JMT!!!! You should really stop and think... theirs always tenants that owe rent,get evicted etc...so I'm sure they won't be saying the truth.