We met Debby through Zillow, and she was truly the nicest representative we could've asked for. We…read morehad a few verification steps to complete, and she walked us through each one with patience and clarity. Thanks to her, we were able to get into our amazing new unit without stress. Even when she became sick right before our final steps, she still called--clearly not feeling well--just to make sure everything was in place so we could get our keys on time. We felt so bad, but we appreciated her dedication more than she knows. Her communication was great, her explanations were clear, and it really felt like she worked hard for us. That level of care made the whole process feel trusting and sincere. It was an absolute pleasure working with her. Highly recommend!

I'm a new tenant, coming in as a replacement roommate on an existing lease, and I'm very impressed…read morewith the property management company's handling of the renewal process. Belsy and Valeria, have been incredibly communicative and helpful, walking me through every step. The background and employment verification was thorough, which gives me confidence that the company is serious about who they rent to and maintaining a good community. My experience so far has been very positive. I've heard great things about the tenant platform for paying rent and submitting maintenance requests, and I look forward to using it. I've already done my baseline inspection and reported a few minor repairs to Barkley the Maintence Coordinator, and her responsiveness was excellent, with a reply within a day! Just hoping the repairs will occur just as quickly. So far, so good! I'm excited to move into my new home and will be sure to post another honest review once the reported issues have been resolved.

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

Remy thank you for fixing my problem,…read more Service was good 10/10 ..... Communication was perfect Keep up the good work :)

Wanted to like this company but it appears at least to me that for certain places they just…read more want to collect application fees . I submitted an application 35 days ago and have reached out multiple times, even went into office. All to no avail. The place I put application in for is still for rent on multiple websites. If you don't intend on renting to an applicant or have found someone else instead, let your applicants know. Paying $50 application fees left and right to people that have no intention of renting the unit is crazy. They also have 7 day move in specials BUT the move in date passes and the unit remains vacant so you cant even take part of those specials. I guess that's the goal. Reel you in, take application fee and you never hear from them.

Baldwin Property Management took over managing our condo complex about a year ago. Our previous HOA…read morehad a history of ignoring requests and communication - our place was a mess - so I'm sure many of us were understandably cautious when Baldwin Property Management stepped in, especially after seeing their Yelp Reviews. However, they've exceeded all my expectations. It's refreshing to finally have an HOA that communicates clearly, responds promptly, and keeps us updated on what's going on. Just to list a few things they've done since taking over: hired new landscapers and cleaners, cleaned a stairwell that hasn't been touched in literally a decade, brought out community gym to the cleanest state in years, fixed our garage doors, put water back into our fountains, turned on the gas to our BBQ grills, and installed security cameras near our mailbox. These sound like basic things but these are the things HOAs should do and from experience and from what I've heard, things that a lot of HOAs neglect. Special thank you to Christi Schaeffler, our community manager who I believe has been largely responsible the improvement in our community.

The worst property management. Bad communication. The only…read morething they do good is collecting the HOA fee timely. Avoid it if you can!

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

I cannot say enough wonderful things about this Marshall Reddick. I used them for the selling of…read moreone property (did a separate review), but this review is regarding property management of a different property. Once I decided to rent the property instead of sell it, I was introduced to my property management team. I was a bit nervous since previously I had a family friend living in the house and never dealt with this kind of situation. My team was Abby, Denise, and Ernesto, and they made everything so easy. Ernesto and Abby did a fantastic job getting the house ready, and Denise did an awesome job showing the home. There was communication throughout the entire process. I am so blessed to have found such a wonderful team to help me through all of this. If you have any type of real estate needs, do not hesitate using Marshall Reddick.

Highly recommend! I lived on a property managed by NorthStar for over 5 years. The rent was always…read morereasonable and definitely worth every penny. This is mainly because the manager of the property, Mel, sets the highest standard for what a property manager/landlord should be. He was always readily available if we ever needed to contact him. He was extremely efficient in responding and sending someone out to our unit if we ever needed something fixed, replaced, or looked at. The best thing about Mel is that he cared. He cares about the unit your renting or staying in, of course, be he also made it feel like he cared about us which is an uncommon quality in landlords/managers nowadays. If you ever get the chance to rent a property managed by NorthStar Real Estate Group and Mel, himself, you have to jump at the opportunity. You'll be in great hands.

Incredible experience with NorthStar! Very courteous and attentive!…read moreWe have a 4 plex and they have been doing such a great job. Any problems are taken care of and their statements are easy to understand. When they just started, they explained their management style and how are very attentive to their tenants. 4 years later, they're still managing the property and the tenants are happier than ever... so are we! I highly recommend this company for your property management needs!

A & J Property management provides a wonderful service. My tenants liked them as well. Very honest…read moreefficient and always easy to reach. Everything is documented and very above board. They even helped me work out with an issue with my lease. Highly recommend. Thank you Andy!

Very unprofessional management. We saw a new listing on Zillow ( posted 1 day) so we contacted the…read moreproperty manager to ask for a tour or for more detail about the place since they don't list any detail about deposit or application fees bedside the rent. We requested through Zillow and also called 6 times with 3 different numbers but calls went straight to voicemail and couldn't leave any voice messages. However, we received an email the next day telling us they had the open house from 11:30am-12:30pm on that same day( weekday) even though we did requested if possible we can see it on weekends or after work. After 3 days trying to contact them back to ask for another tour schedule, we finally got through one of the phone numbers. There was a man picked up the phone and was rushing us to hang up. After we told him the rental's address, he quickly said no more applications accepted, no tour, and no schedules then he hang up the phone. This is the most disrespectful and unprofessional property management that tenants may want to avoid.

I've been living at one of the Positive Investment properties for a year now and I have to say that…read moregetting in touch with maintenance is easy, I feel safe on their property and shared spaces are kept clean. Also, communication is A1!

We were in the fire that happened 5/19/25. They disposed of our PERSONAL ITEMS without proper…read morenotice! They lied and said emails were sent and calls were made. ONE email was sent on the day we buried my father in law. Real professionals would have made sure to get in contact VERBALLY with each tenant to ensure proper steps were taken. We absolutely wanted our things and they discarded our life like it was nothing. Stay away from "positive investment" is just a name. Nothing but negativity!! They did offer us a nasty smaller unit for more last year. Unsafe apartment with shoes on the telephone poles so not safe! Save yourself the heartache find better place to rent with people who respect you as a person

My client purchased a property that F&G managed. They were very easy to work with and very…read moreprofessional. I would not hesitate to work with them again.

I called the Fertig& Gordon office yesterday about a slow running drain and I had somebody over at…read moremy place in less than 24 hours and it took them three minutes to fix it! It was a very seamless and painless procedure. I really thank F&G for helping me so quickly, they always do. Xox.

A few years ago, I rented an SGV-managed studio apartment in a small building with 6 units at 2001…read moreLinda Rosa Ct, Pasadena for almost four years. In short, I found the management lacked substantial communication and respect for the tenants, renting us overpriced old apartments. Ultimately, the reason I had to move out was the unwillingness and inability of SGV to address a building-wide pest problem that lasted nearly a full year, all while still continuing to raise my rent each year (during COVID!). My time in this apartment started off rather well, dealing with this saintly salesman named Barry, who I believe is no longer employed at SGV. Brian Abernathy was my primary contact in management. To their credit, I appreciated SGV's online portal for enabling a tenant to pay rent electronically, and to be able to submit service requests. And sometimes, these service requests were dealt with in short order, like replacing a broken washing machine within a week or two. However, my negative experiences with SGV outweighed the positive ones. Looking at some of the other negative reviews on this site, I experienced similar patterns to what they describe: extreme construction noise at all hours without warning when we're at home working during a pandemic; painting a neighboring unit and then sealing it up so the paint fumes vent into your own apartment overnight which leads to you being sick and is a health-code violation. When I'd complain about these things to Brian, he'd either not respond or just say "Oops, I didn't know the workers were doing that." or some other such nonsense. Ultimately, I just have no confidence that SGV has its tenants best interests in mind when making decisions, and who wants a management company like that? But the straw that broke the camel's back was this fly infestation that started in the summer of 2020. There were flies all over the place in all the units in the building. It was pretty disgusting. Management brought a handy-man by to dump some anti-bug stuff in our sinks, to no avail. This went on for months. Management continued to raise our rents despite the infestation. Ultimately I left the apartment after a year of this problem, because I just didn't want to deal with this infestation any longer. I cannot recommend working with this company.

STAY AWAY!!!!!! Worst experience I've ever had with a property management. If I could give zero…read morestars I would, hands down. Our entire complex was issued three day notices to comply with a demand or move out (within three days!), ours for having a cooler and a bike rack next to our car in the car port. Many residents have lived here for 10+ years and some with kids (now potentially at threat of eviction). They never come to fix issues. And when they do come (finally) they show up randomly and expect to gain entry when they do. They don't help when we report safety concerns regarding theft and forceful entry's by criminals. Absolutely worst experience I've ever had with a management company and wish they had some ethical standards other than getting their paycheck at the end of the month. We didn't want to move but now are likely forced to given we have no idea when we will get another three day notice (and potentially end up homeless) over absolute bs.