Ray came out to do an assessment of our windows and siding where the window trim has started to…read morerot. He was very prompt and communicative and honest. Ultimately, we're going to replace our wood trim with wood trim instead of hardy plank trim, which Titan doesn't do, but Ray was clear about the pros and cons and his experience with this issue. If we ever had a siding or window issue we would 100% call Titan again.

An AI robot answered the phone when I called to discuss getting an estimate for windows and doors…read morein our home. No way we're spending thousands of dollars on a project when a real person doesn't even answer the phone.

Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

We first reached out to 21st Century Painters back in May 2022 for a whole-house estimate. Although…read morewe weren't ready to kick off the project just yet, their reasonable quote and stellar reputation in the Austin area kept them at the top of my list. Fast forward to March 2026: as we began preparing for broader home renovations, we reconnected with them for an updated whole-house quote. After hiring a handyman to take care of minor repairs around the house, we were finally ready to paint by May. Because 21st Century is so popular with local school districts and commercial clients, their summer schedule fills up fast. However, they promised they could start our project in August during the first week of school, and they delivered right on schedule. Throughout the planning phase, they were incredibly responsive to all my questions and accommodating whenever I needed to update our project scope. When work began, the execution was incredible. They initially estimated the job would take between a week and a half to two weeks. For our nearly 3,200 sq. ft. home, we stayed at a nearby Airbnb expecting a longer process, but their team was so efficient they started on Monday and wrapped up completely by Saturday! The quality of work was outstanding, and their customer service is truly top-notch. As a self-proclaimed perfectionist, I was amazed when I did my initial walkthrough. There were only a few minor spots that needed touch-ups; everything else looked flawless. The owner, Gary, and project manager, Mike, maintained excellent communication and knew the exact status of the project at all times. The crew was courteous, respectful of our belongings, and made sure the house was securely locked up every day. During the final walkthrough, Gary personally ensured I was 100% satisfied and had the team address the few touch-up spots right on the spot. They were so appreciative of our flexibility with scheduling that they even brought a box of donuts to the final walkthrough! Our home literally feels brand new now, and we are so excited to enjoy it for years to come. I will definitely be hiring 21st Century for any future painting needs.

We had 21st Century patch up several gnarly drywall cracks and are very happy with the results!…read moreShout out to Juan Huerta and company for a job very well done. Thanks guys!

Imperium replaced the siding on the back of my house to fix some rot issues. I chose Imperium after…read morereceiving quotes from 5 other firms. Imperiums pricing was fair and transparent. Out of each firm I met with, Imperium was the most thorough when they came onsite for the estimate, clearly explaining what their solution would be and what I should expect the finished job to look like. These fellas cleaned as they went and kept the job site in reasonable shape. They also cleaned up very well at the end. I am satisfied and will be calling them next year to replace all my windows and have already referred them to a friend who is needing her whole house siding replaced. These are the guys you want to hire.

From start to finish, the entire process of replacing the siding on my house and painting was…read moresmooth and professional. Connor walked my wife and I through all the options, offered honest recommendations, and kept me updated at every stage. The crew showed up on time each day, worked efficiently, and treated my property with care and respect - even making sure not to damage our garden beds. My house looks like a brand-new home. If you're looking for fair pricing, and great customer service, this is the team to call.

Brightwing installed our Hardie plank siding a few years ago. I ordered the siding with the…read morefactory finish and it was installed using the manufacturer's recommended touch-up paint for any exposed nails or defects. After a time, the touch-up paint faded to a different color than the siding. When I contacted Fran, he went to the manufacturer to find a resolution. Unfortunately, the manufacturer didn't stand behind their own procedure. Fran could have walked away and left me to deal with this issue but he didn't. He went out of his way to make certain it was fixed. My house now looks like new again. Also, my compliments to Hector on a great job.

They did a nice siding job on my house. A few months later the trimming separated from the garage…read moredoor opening. The owner (Fran) himself came out and did the repair. Great follow up business practice!

Michael and his team did an amazing job! We recently had all of our siding replaced on our 30+ year…read moreold house that still had it's original siding. They were upfront with pricing, easy to work with, and extremely professional. His contractors were thorough and efficient - completing the job ahead of schedule. Most of all, I liked that Genuine Texas Exteriors doesn't line item every little thing and drive the cost up - they included everything you needed to have a watertight, good looking home.

I highly recommend Genuine Texas Exteriors for your roofing project. Sam and Michael were clear and…read morecommunicative and helpful in explaining the options that made the most sense for my house. They did a full roof replacement and I appreciate the level of quality and quick work from the crew. I got photos of each step along the way showing the work completed and the related warranty documents at the end. I had gotten a handful of quotes from roofers and GTE was the most professional and comfortable to work with - I'm really glad I chose them.

Gabriel and his team were a pleasure to work with from start to finish. I got several bids to…read morereplace the siding on my house and PSP's bid was kind of right in the middle, not the cheapest, not the most expensive. Gabriel was super communicative and the onsite teams were all also a pleasure to work with, really nice crews and they did excellent work. I'm very pleased with the results!

- True multi-generational family-run business that treats you like family…read more - PSP repaired fascia and soffits, installed OBS sheathing, replaced all siding with Hardie board, and replaced a custom gable vent. - Zero fuss about creating multiple quotes for us to consider different options. - They didn't scoff when I requested copies of their workers insurance. - After I found repair work on the fascia incomplete, the office immediately responded and Frank (the owner) came out himself to take notes. Instead of being annoyed at the idea of the time and costs to send a crew again, he was reassuringly chipper and said not to worry because revisits are to be expected in construction work. Coming with a sense of ease from the owner, this attitude alone is enough to make me confident to be a repeat [detail-oriented] customer. - Because some rot can't be discovered until construction starts, Gabriel mindfully added buffers to the measurements as a precaution. Still, some areas didn't need replacements (which I assumed I'd eat the costs) and other areas needed more replacements (which I assumed I'd be charged), and Frank figured they more or less canceled each other out. Zero extra charges. Zero nickel and dining for a few extra feet here and there. - I don't think this was intentional, but I'm glad they brought out a different crew to complete the carpentry before painting. It's not uncommon to send the original crew to ace a job, but I always prefer fresh eyes and fresh mentalities than workers who might feel like their work/ ego was criticized. - Everyone was always thankful (thankful!) that I'd raise a concern, whether it was requesting more explicit language on the contract, inquiries about materials and processes, or reviewing paint designs. - Because we were also getting our roof fully replaced around the same time, I long-windedly expressed concerns about the stages of construction with Jennifer over the phone, and her follow-up email recapping our conversation was total proof that she was truly listening and digesting the specific points I made. (A lot of people in the construction industry completely lack these skills for empathy and communication.) - Siding is level. Siding painting was so very smooth - what talent! My only two complaints are (1) painter's tape should have been used for hand-painted sections, where paint unevenly ran onto window frames and (2) the gable vent's back insert could have been shaven down to account for the unlevel framing on the house. Basically, the section where the gable vent is inserted into the house is a little crooked, but PSP could have tried hiding the fact by shaving some of the gable vent's back in order to rotate it to appear straight in the front. - Beyond being a certified James Hardie "Elite Preferred" contractor, PSP's integrity, old school values, and long-term perspective has won us over. We're so grateful to the whole team for helping our aging home get much-needed TLC.

I had estimates from multiple roofers but felt they were not listening to the concerns I had and…read morethat the insurance adjuster described. While adding on a porch cover I asked my carpenter for a roofer referral. He connected me with Paul. Paul understood the issues I had and delivered a great price for the products and labor. He worked with the insurance company. I was so pleased I referred him to my daughter for her roof. Call Paul, he is a joy to work with.

Paul helped me out with a Solar Attic fan project, and made sure the job got done right despite…read moreunplanned obstacles. Great customer service and communication!

If I could give 6 stars I would!!! I highly recommend Ark Roofing. From start to finish these…read morepeople are very professional. We had a leak on our roof next to our chimney. We also had a lot of rotted siding around our chimney. I called Ark Roofing and they sent out a gentleman within a day to give us a quote. A day later I received an email with a very detailed quote and I feel the price was very competitive. Ark Roofing set up a date to repair our roof and replace a bunch of siding along our chimney and some other rotted areas close by. The crew that came out for four days worked very hard and did a very professional job. Probably the best experience I have ever had with any construction or renovation on my home. I'd like to give a shoutout to all of the guys that worked on my house. Once again, I would recommend Ark Roofing for any roofing, siding or painting jobs. I look forward to having them come out in the near future to paint our house. Thanks!!!!

Ark is the best! Quick response. Thorough inspection. Scheduled repairs within a few days. Everyone…read moreis so polite and easy to work with! Highly recommend!