This shop has beautiful jewelry, and also can make or order special items. They are attentive and…read moreeducational, and treat everyone the same no matter how much you spend.

I needed to repair crystal watch face and the technician asked for $125 to make the change for one…read morewatch face. This was way too much and felt dishonest. I left the store and went to a different store that offered to fix it for $30.

Horrible mean guys to be honest or nothing but rude to me. Made me pay more than what they had said…read moreoriginally and then wouldn't even accept my card number typed in so I had to drive back home and come back in with cash in order for them to just be even bigger. Assholes hope you guys have a great day in hell

The nicest people, the best service at a very reasonable price and on time - as promised. They…read moreremoved a ring from my finger, resized it and made it look like new. Old fashioned service with courtesy and efficiency!

I had watch repairs, batteries, and cleaning done by Cellini Jewelers. Their work is impeccable and…read morethe staff is very personable, knowledgeable and professional. Michael always greets customers is a friendly, caring way. The jewelry they sell is absolutely beautiful!

WARNING! Do NOT purchase anything from this business! They are extremely deceitful in their…read morebusiness practices. Horrible customer service and rude associates. They will ship you the wrong item and then try to gouge you with outrageous fees when you try to return the item. Take your business elsewhere. You've been warned!

Edit: if a certified diamond is something important to you(like it was me), ask your sales person…read morefor proof of the certification. My fiancé purchased my ring from the Orange, CT location with the help of Bob. Bob was so incredibly helpful in teaching all there is to know about diamonds, and showed him many different rings under magnification. My ring is from the treasure chest collection, which if you do research on, you'll be amazed with the craftsmanship it takes to make these diamonds sparkle more than they typically would...Go check out these rings! Michaels has been very helpful since our purchase, we couldn't recommend anyone in the area more!

Went here to have my wedding ring repaired as this is where I purchased it . Needed 7 very small…read morediamonds replaced (very small) and was quoted an outrageous price . Went to Valentine's and was quoted a much more reasonable price !! A fraction of what I was quoted here . I will never go back !

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

I came here to exchange a gift and spent about 45 minutes browsing and working with a woman who…read moreworked here. The store has a lot of beautiful gem work, though most of those pieces were out of my price range. I really gravitated toward the silver pieces, some of which were very classic but most being a bit more modern and eclectic. I tend to like bigger earrings; there were some that fit that criterion, though it seemed that more earrings were smaller or basic drops. While I appreciated that the woman I worked with was not being pushy, it kind of seemed like she wasn't listening to what I said or what I was gravitating toward. It wasn't a big deal, but in the end, I feel like I was doing all the work. There also seemed to be a weird dynamic between her and another person who worked here around doing the exchange. I don't think anything weird was going on, but the tension was noticeable. Lastly, be sure you understand the exchange and return policy. The full refund window is only two weeks, and then there's an additional window for store credit. The person who originally got me the present said he had not been aware of that policy, and ultimately, I still have some credit I need to come back and use.

My now-fiancé and I designed my engagement ring at Derek Simpson with the help of Gene. It was a…read morefun, personalized experience from beginning to end, and shockingly more affordable when compared to the big online engagement ring companies. We would highly recommend Derek Simpson for any custom jewelry!

I like to support local businesses, and Leslie's is just that. My entire family has come here for…read moreyears and know the staff well. I've gone in for watch batteries, repairs and watch sizing and never had any issues. Quick and personable service with a smile. Huge public parking lot behind the plaza the store is in...accessible via Main Street. I went on a friday afternoon and was pleased to find they were open until 5:30pm.

Brought my watch in to have metal band reattached on one side. Before going I tried myself but…read moredidn't have right size pin but I knew it could be done. The gentleman said he was pretty sure it couldn't be fixed because it wasn't designed to be reattached, he took it in back and a minute later said, yes, it couldn't be fixed. I mentioned I had it for a long time and he said well it served it's purpose etc. I soon realized it was pointless to continue and decided to order the pin size needed on ebay to the best of my measuring ability. Luckily they were the right size and after 5 minutes managed to reattach the band using no jewelry tools, just a small eyeglass screwdriver. I still don't know if he just didn't care to fix it or genuinely didn't know what he was doing, either way it's not good. Won't go there again.

Excellent service!! John excels in his work and helpfulness!! We love Dilustro jewelers!! The…read moreRafferty's

I had three watches that all needed links removed or added because they were either too loose…read moreand/or too tight. My mom always goes here for her watch repairs so she brought me here during Easter weekend and the owner removed the links within a few minutes and installed a new battery in my watch all for free! He was very nice and I would just like to let him and his crew know how much I appreciate their hospitality and great customer service. This is East Haven's oldest jeweler too.