I was very happy getting a vintage pair of gold earrings repaired here (a gift from my godmother,…read morenot expensive but very sentimental), recommended by Derek Simpson Goldsmiths. It took almost 2 weeks (it was over thanksgiving and I was not in a hurry), and when I got them back, they were shinier than ever and restored perfectly. I was very satisfied with the service.

Horrible mean guys to be honest or nothing but rude to me. Made me pay more than what they had said…read moreoriginally and then wouldn't even accept my card number typed in so I had to drive back home and come back in with cash in order for them to just be even bigger. Assholes hope you guys have a great day in hell

Friendly owner and family. Made me a beautiful 14k gold ring at a reasonable cost. It's thick and…read moreheavy, which is exactly what I asked for.

I am rough on my jewelry. I recently took a gold mesh bracelet in to Palmer's to see if the clasp…read morecould be fixed; it snagged many blouses and sweaters. As the jeweler went to take it off my wrist, the clasp disintegrated in his hand. About one week later, while trying to secure the clasp on an 18 inch string of pearls, the clasp broke. Luckily, the pearls did no scatter. Palmer's repaired both pieces. The work was done quickly, perfectly and for a very reasonable cost. The interaction between customer & store owner was pleasant and friendly. The collection at Palmer's looked beautiful and of high quality.

This morning, I took a silver necklace that had a knot in the chain that I could not unravel to…read moreWater Street Jewelers on the Green in Guilford. I was greeted by Cassie, who could not be more welcoming. She told me that she would work on my necklace that morning and would text me when it was ready. Twenty minutes later, she texted me the necklace was ready. When I went back to the store, the necklace had been repaired and there was no charge for the service. Cassie also politely declined a small monetary tip that I offered her. I have brought other jewelry to this shop for repair and have been highly satisfied with the work every time. They also have an amazing selection of jewelry for sale. Highly recommended. Michelle

The absolutely friendliest and kindest staff! Beautiful jewelery in our neighborhood on the green…read morein Guilford!

I needed earrings fixed, and Libero had the best reviews. I walk in and was greeted with warmth …read more Mary was working with me. Mary allowed me to walk in the back and check out the fish tank. So that was pretty cool . The entire staff was friendly and welcoming. Mary contacted me within a timely manner to let me know my earrings were fixed. The pricing is reasonable and Mary explained to me in detail exactly what was done to my jewelry. This place is family oriented, friendly and I highly recommend this place! Mary and the entire staff made me feel welcomed . Thank you Libero jewelers!

Friendly and welcoming from the minute you walk in the door. Ashley was extremely knowledgeable,…read morehelpful and took her time explaining things to me. I would highly recommend. Barb T.

I came here to exchange a gift and spent about 45 minutes browsing and working with a woman who…read moreworked here. The store has a lot of beautiful gem work, though most of those pieces were out of my price range. I really gravitated toward the silver pieces, some of which were very classic but most being a bit more modern and eclectic. I tend to like bigger earrings; there were some that fit that criterion, though it seemed that more earrings were smaller or basic drops. While I appreciated that the woman I worked with was not being pushy, it kind of seemed like she wasn't listening to what I said or what I was gravitating toward. It wasn't a big deal, but in the end, I feel like I was doing all the work. There also seemed to be a weird dynamic between her and another person who worked here around doing the exchange. I don't think anything weird was going on, but the tension was noticeable. Lastly, be sure you understand the exchange and return policy. The full refund window is only two weeks, and then there's an additional window for store credit. The person who originally got me the present said he had not been aware of that policy, and ultimately, I still have some credit I need to come back and use.

My now-fiancé and I designed my engagement ring at Derek Simpson with the help of Gene. It was a…read morefun, personalized experience from beginning to end, and shockingly more affordable when compared to the big online engagement ring companies. We would highly recommend Derek Simpson for any custom jewelry!

What a great find - watch batteries replaced for $6.99 - a bargain compared to the mall kiosk ls…read morethat charge $15 and up for the same service. I stopped in and had two watch batteries changed in less than five minutes.

Great variety of products at great prices. Joe was incredibly helpful when I brought in some old…read moregold bracelets and rings to sell, and gave me a great price for them. Definitely my go-to for new jewelry and repairs in the area!

I stopped in here with some friends this past Thursday right after lunch…read more The collection of jewelry is nice and has some unique and different types of pieces I haven't seen anywhere else. I really had my eye on these earring collections by DC Designs. As an art teacher, these were right up my alley (see my picture). When I come back, a pair of those will be my purchase.

Wolf and his wife Vera run a very unique jewelry business in which they design their own and travel…read morefar and wide (Wolf has been to Bali 75 times) to collect raw materials for their brand. Exotic and simple gemstones alike such as Austrian crystal, dichroic glass, sea glass, peach moonstone, larimar, lapis, malachite, rose quartz, plus lovely silver pieces, are lovingly used to create their product. They custom design pieces for clients as well as clean and polish newly bought (and previously bought) pieces, and wrap them carefully with inscripted gift cards in boxes.

I went in today for a repair of earrings, Anne was wonderful and the work was expertly done. Highly…read morerecommend this business with beautiful items and wonderful customer service.

Words can't describe Valentines Diamond Center's Professionalism and…read more Excellent customer service . The quality of their jewelry pieces rival with Upscale / High end Jewelry designers. ( without the expensive price tag. ) I had jewelry repaired and it came beyond my satisfaction . I was extremely grateful & pleased. I also love supporting a local family business . I highly recommend Valentines Diamond Center .