9 years and 2 houses later, we returned to Richie Ballance for flooring in our renovated kitchen…read more We were grateful to find a remnant piece of luxury vinyl that was large enough for our project and the installation was top notch. Prices are still quite high compared to other businesses in town, but the quality and service can't be beat.

Whenever we need/want something changed or any remodeling done, we always call Richie Ballance…read moreFlooring. Now they have done several projects for us and each time they do a perfect job, so why would we call anyone else. It seems they can do it all and do it correctly and neatly. Phyllis always helps us with colors and Richie and Justin will tell you if they think you may be making a mistake. We didn't even know that they can cover outside steps with a weather resistant type carpet until I told Richie one day about how I hated the brick steps coming into out kitchen from the garage. Richie said, "we can fix that for you" and they did. We absolutely love them. Again, a perfect job!!! This family is simply the best! Kemp and Terry Edwards

Let's just start by saying this......if you live in Wilson, NC or the surrounding areas, you're…read moredoing an injustice to yourself not to use this company to clean your floors and carpets! The professionalism and detail to preforming excellent cleaning is second to none! I just wish that I could give them 7 stars.

I was able to have Ray Steemers come through and do my whole home. I was skeptical at first but…read moreamazed by the work that he done. I have definitely referred my family members to use his services. I know I will definitely be using him again in the future.

My wife and I just purchased luxury vinyl plank and tile for our home. We did not begin our search…read morewith Adams Carpet, but we chose them for our project. There are several reasons for this. The price we paid for the product and installation was very fair. They sell excellent products all manufactured by well-known, reputable companies. They are a local business with years of experience. Those are excellent selling points in and of themselves, but they were not the deciding factor. Brad Smith helped and guided us every step of the way. He went above and beyond to find answers to our questions since we were far from experts. He was kind, courteous, and extremely professional at every turn. He responded promptly to texts and emails. I could go on and on. Brad is the type of person we all want and deserve when we spend our hard-earned money. Unfortunately, this type of honest customer service is becoming more and more rare. Adam's Carpet, I hope you realize how lucky you are to have Brad working for you! Tom Proctor

I'll start off that Brad Smith was great to work with and Adams Carpet One Floor & Home should be…read morethankful they have him. People like Brad is who builds positive reputations for companies because everything that went wrong, he was all over it to remedy the situation with the hardwood floor installer. The carpet installer was seamless with no issues. Here are the issues we had: The hardwood floor crew got stain on my baseboard trim, few hand prints on my newly painted walls, and on the stairs spindles, skirtboard, and risers. I had to correct myself. He also didn't remove the painters tape on the entire stairs once the job was complete. I had to personally remove. There is a gap behind my 1/2 bath door and another area of my home where the installer didn't run the hardwood all the way to the wall. There are also areas along that wall where the hardwood was run adequately and there is cold air seeping through from the crawl space. We have not remedied this situation yet. On day 1, the helper was removing the 1/2 bath vanity. The helper didn't turn off the water and pulled the water line out of the nut that screws onto the water valve which resulted in flooding my bathroom floor (I actually happened to walk into the house in the middle of the issue). Water was standing on the floor, sprayed all over the walls, and drenched the inside of the vanity. I currently have water staining inside the cabinet from where it was drenched. Helper got the water shut off and said he was going to get everything cleaned up once his boss got back from lunch and have the floor dried before they laid the new hardwood flooring. Someone from the crew went into our personal belongings in the garage and retrieved 3 bath towels and used our baby's bottle container to collect water. The same container that's used to clean my newborn's baby bottles. Needless to say, we had to dispose of the baby container. There is a nail in the quarter round trim that is sticking out - still needs to be fixed or replaced. The floor cracks when you walk on it so I'm not sure if this is from settling or the installer didn't adequately dry the sub floor and there's moisture issues. Last thing is the installer didn't stink behind the toilet and you can see the color difference when you walk into the 1/2 bath because it's In the line of sight.

Excellent job by J & C Flooring. I had LVP floors installed in 2024 and shortly after I damaging…read moresome planks. I reached out to the original contractor for repair but he was a no-show for scheduled appointments and would not respond to me back as promised. After 2 months of trying to get a straight answer and resolution from the original contractor, I decided to look elsewhere. I found J & C Flooring on Yelp, a local family-owned business. The experience with J&C was quite the opposite: excellent communication, fast response for quote, competitive pricing, very knowledgeable, and the floor was repaired quickly and correctly. I am very pleased with the whole transaction and the results; I feel like a valued customer. Without a doubt, I will reach out to them again if I have more flooring needs.

Had water damage. Was able to replace entire flooring, etc... Was done in one day…read more However, communication was very poor when asking about other services. Was given a quote after numerous times asking for it. When trying to arrange to have other items repaired in home and schedule installation, they just vanished. This is very unprofessional behavior, especially since I have a year's warranty on my flooring. And if something happens to my flooring within that one year timeframe, who do I contact if they are not communicating with their customers? Very poor communication! Very unprofessional behavior.

Luis and his partner did a fantastic job installing wood flooring in three of our bedrooms. We…read morerecently moved to Raleigh and wanted to match the wood flooring in much of the house to bedrooms which had carpeting. The pattern of the flooring involved 3 different sized wood planks (3", 4" and 5"). While it took several months before all the wood finally arrived, Luis was able to install, sand and stain all three bedrooms (and closets) in a week's time. He was professional and on-time, and he matched the existing wood in the house perfectly. I highly recommend his services.

Luis and his crew did a great job installing laminate flooring over about 800 square feet of…read moreceramic tile in a handful of rooms, including kitchen, bathroom and hallways. He handled every complication (there are always some) with professional expertise, communicating with me the whole way. Takes pride in his work and the finished product shows. I almost forgot to say that his price was entirely reasonable. Hire this guy!

Mr. Jimmy Stevens came out to clean my carpets this week. My carpets are light-colored (see…read morephotos) throughout. I was so VERY impressed with Mr. Steven's professionalism, his attention to detail, how he took the time to explain the process to me prior to starting, and results were AWESOME! I highly recommend Stevens VIP Floor Cleaning Service!

Li had Jimmy come in to clean my mother's carpets, He did an awesome job. There are pet stains and…read moreyears of tracking, pet hair etc. He was very knowledgeable, professional and made sure we were satisfied. I would definitely recommend him him for all your deep cleaning carpet needs!