I purchased a 2019 Hyundai Sonata and when I first got in the car to test drive the driver side…read moreseat belt was covered in mold and it ruined the nice dress shirt I was wearing. I brought it to their attention and they "cleaned" it and said it was ready to be test driven again. When i got the car home I looked in the back seat and there was an open cottage cheese container with some nasty stuff inside under the back seat. I then went to put groceries in the trunk and the trunk is filled with mold. Ive never in my life purchased a car from a dealer in this bad of condition. ESPECIALLY after being told the car has no history of water damage or anything so why is it filled with mold...

2nd Vehicle from Central Coast Car Company. RJ thanks again for getting me a great deal on the…read moreHonda civic. My daughter loves her graduation gift!

BMW manager Josh Luna, verbally assaulted me in his office due to him allowing work to be done…read morethat's was never supposed to be done on my vehicle. And then tries to say we owe for the cost of the repairs that we again didn't ask for and was caused by the technician during the recall. All this just for them to do the repairs they did for free and still demand we pay for the labor that once again we never asked for and didn't even need until they damaged the vehicle.

My wife and I were sick of the Subaru service and multiple missteps in service. My wife warned…read morethem, we'd get rid of our 2021 Subaru Ascent Limited, which was a great car, and go else where. After they forgot coolant for the car, we were done. My Great Uncle got his 2024 BMW X5 sdrive, and we fell in love. He told us to go see Xavier. Xavier did an awesome. He welcomed us and delivered true customer service, that you can only get at BMW. He wasn't pushy at all, which allowed us to do our thing and test drive. We purchased the 2024 BMW X5 xdrive40i. Purchased in October and ZERO regrets! This car is faster than our 2003 BMW Z4 and the technology puts almost all other brands to shame! We absolutely love our car and hopefully will do well for us years to come! There is only one Ultimate Driving Machine! *Go see Xavier, grab a wonderful coffee from their gourmet machine and join the family*

Buyers BEWARE, Heidi and Dave are disreputable business people. Do not buy a Vehicle from them. I…read morehave reported/filed a grievance with the California Attorney General's Office I. Sacramento and advised by AG Office to file an additional grievance with the Department of Motor Vehicles. There is going to be a Class Action Suit filed against Coast Motors I. The coming year. The Vehicle I purchased from them was rigged to perform and sold a Service contract that is unusable. Buyer BEWARE

I found this company and employees/managers to be simply the best! Every vehicle I looked at over…read morethe course of 2 months ran great, all well maintained and priced fantastic!! Then I found MY car.... a 2012 Prius!! Yep I bought it ( can't believe I would ever buy a Prius) and I love this car!!!! This company sold me the best car for my family and were very kind and patient with me ( I just moved to the area and realized it was costing me 300 a week in gas) very happy with my purchase and follow up!! Highly recommend!!

Wow wow wow what an amazing experience buying and trading in a vehicle to this wonderful dealership…read morewhen my dad and I 1st came here we took my car and got Appraisal rate and ordered a new truck that was coming That was coming and in the meantime Carlos "JC" Ciranda Was awesome he kept me updated I and was so impressed with his kindness and his expertise and his patient What I was also impressed with was the sales manager he was so kind to talk to and nice and gave me great tips and very knowledgeable and when I liked about it was he kept me up-to-date and he even got the truck to me 4 days early then though original due date which was Thank you Diego Ciranda  You rock When I was really impressed about to was the finance department was able to get me a great loan and a great a price than I can afford and Edgar the finance guy was so nice really respectful very friendly and made me laugh thank you Edgar Dominguez  Just top notch for this dealership this guys are nothing but friendly kind respectful people they treat you with respect they treat you like family O sure glad I picked this dealership

Horrible experience. No one at this dealer is on the same page about anything, nor are they…read moremotivated to make a sale. At multiple points in the transaction, the value of my trade in went up to a number agreeable based on market comps, other dealers, carmax/carvana, etc. but then was lowered without reason. At one point, they were offering me $6,000 less than a competing Buick dealer on my trade in. Agreed to buy the car at one price, was sent a quote at a price thousands of dollars higher. Tried to get in contact with a manager. Crickets. When Donald finally decided to reach out, it was to argue with me, not try to sell a car that he has sat on for 313 days.

Toyota of Santa Maria treated me like a VIP customer from the start of choosing the SUV I wanted…read moreall the way to customizing it and having all of the paperwork taken care of in advance for minimal waiting. I want to compliment Mike Bouquet for providing this state of the art dealership in our city. David LeRoy and Manny Curiel are top notch managers who ordered me a great little Toyota and Ephraim Rodriguez graciously navigated me through the process. Justin in finance and Oscar on the floor came in clutch and every level of care was of the highest order. We now have two Toyota's we love from Toyota of Santa Maria and know that we will always stay loyal to our local dealerships. You are just the absolute BEST! Thank you.

I normally don't leave negative reviews, but after multiple experiences trying to purchase a Tundra…read morefrom Toyota Santa Maria, I feel like other potential buyers should know what my experience was. I was a serious, cash-ready buyer and genuinely wanted to purchase a truck from this dealership. I live about an hour away, so dealing with this dealership meant taking time away from work and making the drive to Santa Maria. My first experience was with a 2007 Tundra. I had an appointment to come see the truck and made plans around going down there, only for the truck to be sold before I got there. I understand vehicles can sell quickly and that an appointment doesn't necessarily mean a vehicle is being held, but it was still frustrating. Despite that, I gave Toyota Santa Maria another opportunity when a 2021 Tundra Limited became available. This is where my experience became especially frustrating. I took HALF A DAY OFF WORK and drove about an hour to Santa Maria specifically to see this truck. When I arrived, the truck wasn't actually ready. It still needed to be diagnosed and go through their inspection/reconditioning process. From there, I kept being told it should be ready "tomorrow." Tomorrow came and it still wasn't ready. Then it became another tomorrow, and so on. I waited SIX DAYS because I was genuinely interested in buying this truck. Six days later, Toyota Santa Maria called me wanting to TALK NUMBERS over the phone on the 2021 Tundra. My response was basically: when is the truck actually going to be ready? At that point, discussing numbers wasn't my main concern. I had already taken time off work and driven an hour to see a truck that wasn't ready, then spent almost a week being told it should be ready soon. Before negotiating anything, I wanted to know when I could actually see and purchase the finished, inspected truck. Then, the VERY NEXT MORNING, I was told the truck was actually not going to be sold at all. Apparently, enough problems had come up during their inspection that they decided to wholesale the truck instead. To be clear, I'm glad they ultimately didn't sell me a truck they didn't feel comfortable retailing. I would much rather find that out beforehand than buy a problem. My issue is how the entire process was handled. I took half a day off work, lost income, drove an hour each way, showed up to a truck that wasn't ready, waited six days while repeatedly being told it should be ready "tomorrow," and then received a phone call asking me to start talking numbers BEFORE they had even determined whether the truck was going to be retail-ready. Then the very next morning, suddenly the truck wasn't for sale at all. After all of that, they offered me a cleaner 2019 Tundra Limited 4x4 with around 69k miles for $45,995. I was STILL willing to give Toyota Santa Maria another opportunity if they could make the numbers make sense considering everything I had already gone through. I made an offer I felt comfortable with. Instead, I was told they were firm because they already had other interest in the truck and ultimately they were only willing to offer $1,000 off. At that point, I was done. And to be clear, this review isn't simply because they wouldn't accept my offer. They have every right to ask whatever they want for their vehicles, just like I have every right to spend my money somewhere else. It's about the overall customer experience. I came to Toyota Santa Maria READY TO BUY. I took time away from my business, lost half a day of work, drove an hour each way, waited nearly a week for a truck while repeatedly being told it would be ready soon, and then was asked to discuss numbers on a vehicle that they apparently hadn't even determined was suitable to sell yet. After giving this dealership multiple opportunities to earn my business, I've decided I'll be taking my money elsewhere. If Toyota Santa Maria genuinely made an effort to make this situation right and offered me the right truck at a price that made sense after everything I've gone through, I'd be willing to reconsider my opinion and update this review accordingly. But based on my experience as it stands today, I personally would not recommend Toyota Santa Maria. If you're considering buying here--especially if you're driving in from out of town--I'd strongly recommend confirming that the vehicle has COMPLETED its inspection and is actually READY FOR SALE before taking time off work or making the drive.

I owe Timo's a big, BIG, thank you! First off, they have tons of vehicles in the 6k to 20k range…read more I don't even know how they fit that many on the lot. Secondly, all of the cars there are in great condition, much better condition than any of the other lots I visited within that price range. Thirdly, and most importantly, their customer service is TOP NOTCH. I recently purchased a vehicle there - plenty to choose from and no pressure, as so many have pointed out. I found a car I loved and it was in great condition. The price was great - below Carfax and KBB by a good amount. We bought the car and a few days later, I noticed a loss in power for a few seconds. I took it back and they immediately checked it, found a code, and dealt with the issue. About a week later, it happened again. Took it back, addressed the issue again. This went on for a month; I would drive the vehicle daily and it drove like a dream, until it didn't! I went to my regular mechanic; he couldn't duplicate or find the issue. I stopped by the mechanic my work uses; they couldn't locate the problem. So back to Timo's. I was so upset! Knowing the problem only happens every few days means it was going to be hard to prove and harder to diagnose, already dreading going back again.. Yet, Timo's never questioned me, they took the car back and drove it until they were able to see it happen and authorize repairs. Turns out, it needed a new engine. No way they could have known this, the car drove great 99% of the time and this only happened under very specific conditions. They replaced it, even though we were now outside the 30 day/1k mile warranty. They could have hid behind that warranty, they could have pretended they didn't see the issue or solved it (an issue I could not prove existed or even replicate myself), but they didn't! During all of this, they were very kind, always called me back quickly, and never once treated me like a hassle even though I know they were as frustrated by the issue as I was. Javier was very apologetic and always took the time to explain why this was hard to diagnose and the steps they were taking to make it right. They were doing everything they could and didn't give up until the problem was solved. He also offered me other solutions, like canceling the purchase, picking another vehicle, or finding us a similar vehicle. Ultimately, we chose another vehicle. Even though they fixed the issue and the vehicle had a new engine, we just kind of wanted to move on from that one and they were totally understanding about it, even though they had solved the issue, they still wanted to make sure that I was comfortable about it all. Believe it or not, they sold us that vehicle, with fewer miles and more overall upgrades and value, for the same price! That is a full commitment to the customer. I've purchased many used cars and can say, without a doubt, Timo's went above and beyond to make sure I had a good experience. Javier said it repeatedly - he wanted us to have a good experience - and his actions proved so. They will be my number one, go-to, from now on and I will recommend them to everyone I know. In summary, Timo's offers the best cars for the lowest prices, and provides the best customer service. All used cars come with some future repairs or downsides, but Timo's has very quality cars for great prices. They stand by their 30 or so years of small business on the Central Coast. Thank you all at Timo's

I had to buy a used car because the catalytic converter went out on my old car. I had a good…read moreexperience with Javier. 45 days after the car was purchased, the check engine light came on. I had it read, and it said bad catalytic converter Again!! Wow. I had exceeded the 30 day warranty given by Timos for engine and transmission. I was so upset. I called Javier. He didn't really have to do anything but he took the car in, sent it out and long story short. Spent in excess of $800. to try to remedy. Just got it back today so crossing my fingers but yes, I would buy there again.......... appreciated so much their effort to remedy.

Buying our vehicle remotely from Hyundai of Santa Maria was an absolute breeze from start to…read morefinish. Alessandro, Pedro, and Sal handled everything over phone, text, and email, answering all our questions and providing photos beforehand. Delivery was more easy than we imagined it could be, making it hands-down one of our best dealership experiences. We couldn't be happier with their incredible service!

I called Frank, the service manager, about my backup camera no longer beeps when there's an…read moreobstacle behind me when backing up. I got his voicemail so I left a message. My husband called him a couple hours later. Frank told my husband to have me call him on my break so he could walk me thru how to fix it. I called. Frank seemed to not know what I was talking about & was rude, impatient & unwilling to help me. Guess he as only interested in the $250 diagnostic fee.

Just finalized the purchase of an SUV and have been both satisfied and impressed with Santa Barbara…read moreCar Company. Both Juan (sales) and Joan (general manager) were really great to work with and did a great job. Coming from north SLO county, we didn't know what to expect, nor did we have the luxury of living nearby and able to just check-in or regularly talk in person. Joan and Juan both made that distance irrelevant. After our initial test drive and inspection, I provided Joan with a list of issues I found, which they began correcting immediately. Then after I made an appointment for an independent pre-purchase inspection (PPI), they delivered the vehicle to and from the servicing shop. The PPI found some issues, large and small, and SB Car Co set to work correcting them all within two days without any increase in our agreed-upon price. For all the stigma that sometimes goes with a used-car lot, SB Car Co never pushed us, treated us unfairly, nor gave us the runaround. No bait-and-switch, no smarmy salesmen, no up-sells. Nothing but fair, honest and easy-going, at a very fair price. Thank you, Santa Barbara Car Company!

Absolutely horrible experience with this unprofessional cheating dealer. We bought a truck from…read morehere and it broke down on the way home and had to be towed. Was first told the truck could be returned, then after they called a tow truck to bring it back to dealership, said the transaction would not be canceled and refused to give us the keys until we gave them $465 for an overpriced tow. Would not accept a debit or credit card, only cash for the tow we didn't ask for or call for. I have AAA and would not have called a tow truck for $465 to go 48 miles. I have never written a review, but would hate for anyone to deal with the owner of this place. Do not waste ur time, I am a successful career woman and have ethics, this is a robbing and stealing business, do NOT go here, save the headache.