My boyfriend (Rob) worked with Gary and Norma to pick out an engagement ring, and it is beyond…read moreperfect!! I had a vision of what I wanted, and the ring is above and beyond what I ever imagined. Rob loved working with both Gary and Norma, and the end result was the perfect ring with the most stunning diamond we've ever seen! Thank you so much! We can't wait to pick out our wedding bands next :) ~ Rob & Laura

On Nextdoor Gary Mann was recommended to me to get an appraisal for my grandmother's ring. The…read moreowner gave me a $150 quote for the appraisal and I politely thanked him. He asked if I would like to come in and I politely said no and the asshole hung up on me. I guess he didn't need to be courteous, professional and just a decent human being anymore since he wasn't getting my business. Has he not heard of "shopping around"? He was my first call. This is new territory for me. If that price was the standard, I live in Manayunk, I would have went to him.

I am thrilled with my service. I needed my engagement and wedding rings resized and have been…read moreputting it off for a while. I brought my rings in on a Saturday afternoon and they were ready about 24 hours later. They both look perfect. I almost cried putting them on my finger because I have missed them so much. I can't recommend them enough!

Very few places left that offer this kind of speed, service, or affordability. Aleena and their…read moreteam of experts are wonderful. My ring, of 21 years, recently broke. If you know me, you know the sentiment that it holds. Not only was it fixed, it looked as new as the day my father gave it to me. Before I start crying, please go into this establishment with respect and know that the quality you'll receive is greater that their longevity. Again, thank you for all your kindness (and my little gift bag) !

They were very helpful - and honest. They told me that there was really no way to restore silver…read moreplate and suggested a product I could use instead.

Excellent service. Amazing Quality. 10/10. Quick and did not take long at all. Recommended to…read moreanyone with jewelry.

I foolishly removed the back plate of the watch to clean it and was unable to get it back on. I…read morewent to Fast-Fix to have the back reattached. The woman working the shop was very helpful and kind. She not only put the back on, but she changed the band to a new one I bought on Amazon. Their website said it would cost about $10, but I was given the services free of charge! Highly recommend.

Great job as always. Fixed my Cubs watch. Second hand became loose. This place keeps my watches…read moregoing.

I've been going to Marty for over a decade. This shop knows what they're doing…read more It seems like there isn't anything they can't fix, acquire, or create for you. I bought my wife's engagement ring (custom built from the ground up), wedding bands, and watch here. Marty has yet to turn me away and always finds a way to obtain what I need. His knowledge on the industry is vast and he is a great educator. Everyone has there jeweler they recommend but Marty is the real deal and can do EVERYTHING in house.

I needed some of my old watches' batteries replaced & the owners were really helpful and nice! I…read morealso needed some links to remove. They were finished in 1-2 business days. 2 battery watch replacements and 1 watch to remove links for $60 including tax. I'll be back to get stuff done and maybe even look into their items.

Great service and great people! I really enjoyed visiting at My Jewel Shop. Their repair of my…read moreengagement ring was great and I really felt comfortable with trusting them with my jewelry!

So friendly and reasonably priced. They really care for their clientele and your patronage. Go with…read moreall the confidence in the world.

I recently had my engagement ring refaced. It was completed before I expected and it looked…read moregorgeous when I picked it up. I feel much more secure wearing my 25 year old engagement ring after the resurfacing and it sparkles like never before! I had another ring sized and their prices were very reasonable. I am happy with the work completed and would recommend to a friend!

Nice experience. As always, with any jewelry place you need to be prepared before you walk in so I…read moredon't get taken advantage of. But if you get the right person, this is a good place.

I met Rob after I emailed him to get my new engagement ring resized. He was very quick to respond…read moreand the price was more than fair so I came in. He took a look at the ring and told me he didn't believe the sapphire was real. I had my suspicions because I noticed a small scratch in it so I wasn't completely shocked but my fiancé definitely was. He had a few other jewelers take a look at it and they all agreed it was fake/glass. We had the rock tested to be sure, and of course, it was fake. Fast forward to a few months later (after everything got settled with the fake terrible jeweler), I asked Rob if he could source some sapphires to make us a new engagement ring. He was on it! Two days later he showed us about 10-12 sapphires and a couple days after that we went in to take a look, find a setting etc. The sapphires were all beautiful, we found the most lovely, unique, perfect setting and Rob was able to set the stone, engrave it, and add both of our birthstones in the inside of the ring (his idea and sweet touch) in literally 3 days. Communication was always super easy and quick (complete opposite of the fake jeweler). I couldn't have asked for a better experience especially after the nightmare we went through with the last jeweler. Highly recommended! Thank you Rob for making us the most perfect engagement ring!

Great experience working with Robert Lance Jewelers. My wife and I needed our wedding rings…read moreresized. I also wanted to change the shape of my wedding band. Mr. Lance was very helpful and professional. He beautifully changed the shape of my wedding band which has a bark texture -- it's seemless and perfect. He also repaired a previous clumsy resizing job on my engagement ring. The repairs were extremely reasonable. I would not hesitate to send friends or family to this business. (They are also friendly to gay/lesbian couples if anyone cares about that.)

My initial impression after calling the store to get information about an item on their website…read moreleft me feeling doubtful that I would actually visit the store. The person answering the phone was not helpful and did not offer any suggestions. No doubt the business is reputable and well established. Unfortunately, my experience was not positive.

Fast, friendly, quality and reasonable price. I brought in a men's bracelet with cosmetic…read more scratches. They polish it up like new. It took 5 mins where as other store sends it out and takes a week to get it back. I did check other jewelry stores and was charging more than double price You can see the difference

Thank you Martin Pulli. I got my watch Fedex as promised and I am liking the new Mühle. What I like…read morethe most about Martin is that we he was down to earth and real, none of this snobby, passive aggressive kind of attitude that you normally deal with at watch stores.

It was amazing working with Martin! He is so knowledgeable. I ordered the watch over the phone. He…read morehad it sized and ready for pick up less than a month. When I went to pick it up he spent time explaining everything about my watch from inside out. Hands down one of the best experiences i've had. Martin thank you and keep doing the great work! You got a life long customer here!