I love this place for my daughter! They were able to get her eye tests done quickly. Transfer…read morerecords with a timely manner. He explained everything to me and how the process will go. ANY questions I had they answered. They really really know what they are doing here. 10/10 would recommend to anyone!! They take such great care of my child when we go in!!

10 out of 10! I loved going to this eye doctor, Dr. Matt and his staff were exceptional! I felt…read morevery welcome and everything was very clearly communicated to me. It was a very quick full eye exam and they used so many different gadgets to test my vision that I thought were awesome! I was prescribed some glasses, and picked out a pair that I love from their office! They have a really nice selection that covers all styles & aesthetics. I ordered them that morning & I was able to pick them up the next day! Would recommend this team to anyone!

I'm extremely disappointed with the unprofessional and rude behavior of the staff at this office…read more From the moment I walked in, I was met with attitude and a complete lack of courtesy. Basic customer service -- like greeting patients, answering questions respectfully, or simply being polite -- seems to be too much to expect here. I came in for an eye exam, not to be treated like an inconvenience. The front desk staff in particular were dismissive, a blond older gal showed short-tempered, and made me feel unwelcome. If this is how they treat paying patients, I won't be returning -- and I wouldn't recommend this office to anyone looking for respectful, professional care. There are plenty of optometrists who know how to treat people with decency. I suggest looking elsewhere.

I thought the doctor was wonderful however the customer service from the other employees has been…read moreabysmal. Since my exam I have reached out to this office three times to have my prescription sent over to me. I have still received nothing. When I spoke with someone the second time I reached out I told her it was relatively urgent and she reassured me I would have it the next day. And yet still nothing. I won't be returning which is unfortunate because as i mentioned I was very happy with the care from the doctor but the rest of the staff is completely unresponsive. Do your job.

Came here for an eye doctor appointment and to revisit my prescription. The technology here is…read moregreat and up to date, so I felt everything went smoothly and quickly without being rushed. The doctor and assistants were very thorough and helpful during the appointment. I love their options for glasses as well.

LoHi Eye's service center has such a welcoming vibe and looks chic, sleek, professional and…read morefriendly. Huge shoutout to Drs Kat and Aaron, and their fantastic team for creating such an amazing practice! Explore a stellar selection of specs, from various brands to luxury choices. As a grateful patient, I can't recommend it enough! When I went in for an eye exam most recently, I was greeted warmly by Rae who performed the first parts of the examination. I was able to snag a cancellation, so this appointment was sooner than my routine timing. I am deeply grateful that Dr Kat could see me, because she ended up discovering in my eye health something that required urgent attention that I would not have otherwise known until much later, when it potentially could have progressed into vision loss! The next part of my appointment was much more fun! Lara attentively helped me figure out which pairs of frames would best suit me for regular vision glasses, and prescription sunnies. She gave honest feedback, and completely understood as I explained what I wanted my glasses to convey about my personality, approachability, professionalism, and also that I needed to be able to use them doing light athletic activity. Bearing in mind all my concerns, Lara helped me narrow down the search to some final candidates, and team members Rae and Michael joined in to share their insights and opinions. Thanks everyone for the collective effort to have me stylin'! Experience top-tier eye care with a service team that's caring, quick, and efficient. They guide you through every decision, always honest and encouraging. Your go-to for exceptional vision care!

Best optometrist and optometry office in Denver…read more I saw Dr Lo for an updated prescription. She is warm, amazing, and knowledgeable about conditions that most MDs are not. I have a complex eye and medical history, and Dr Lo was incredibly thorough. Additionally, this is what I saw while waiting for my appointment. 1) Two elderly individuals - one a veteran - required hands-on assistance with insurance. 2) A third elderly individual on a limited budget received a prescription discount card for their pharmacy and the staffer walked through the prescription instructions slowly and clearly. 3) The eyeglass team was not trying to upsell glasses. No hard sales tactics (like I have experienced at previous offices) and they were conscientious of options if a patient was on a budget. Frames are clearly marked with prices. Patients are treated with dignity and respect. This was by far the best optometry experience of my life. Thank you.

This place is incredible. The ladies up front in check in where incredibly kind, they all took time…read moreto help me find glasses that looked good and I felt comfortable in. They were honest when they didn't like a set I picked which I LOVED. Dr. V was absolutely incredible. She explained a lot during the exam and was very thorough. I would absolutely recommend this and give them 100 stars if I could!

Doctor wrote my prescription backwards. Was told I would have to come back a third time to see the…read moredoctor to get it corrected, but they already screwed up once so I don't want to put anything else in their hands. I insisted on a refund, which was only partially honored, and was difficult to obtain from the sales rep. I still had to pay for the exam and now have a prescription that is useless because it is written backwards. Save your time and your money and look elsewhere where they pay attention to detail.

Great selection, nice people working there. The office is roomy and bright and nice. They take…read moreDelta vision insurance. A good value for the dollar.

First of all customer service is very unpleasant,when I call I introduce myself name last name. But…read morethe person at the other side of the phone was rude and pretend not to understand my accent. She said it was to strong. Well I speak 2 languages, it's obvious she only spoke one.I will never recommend this place. Unfortunately

I have been a customer for 30 years. Mark's Optical is a second generation family owned and…read moreoperated business. I have literally had hundreds of pairs of glasses/ lenses made there. At this point I consider them more like family than just an optical shop. Mark as well as his adult son, Gennady, are multi- lingual. He has a large customer base of European clients as well as locals. I enjoy listening to Gennady speaking in foreign languages and in an instant change to English. He takes time and care with every client. Everything is custom made with care and attention to detail. This kind of customer service is unheard of anymore and yet the cost is less than any other place in Denver. Gennady sees the value of the human connections and his advertising is the word of mouth from all his satisfied customers.

This is an awesome optometry office! It's well lit inside and the staff are all super helpful. I…read morehad my exam done by Dr. Killian, who is an absolute sweetheart. Would highly recommend! They also have a decent selection of frames to choose from.

I got promised a zero dollar copay for an eye problem visit and was billed 78 dollars. When I tried…read moreto call and ask the why behind this the staff was completely rude, had no patience and zero answers. I spend lots of money here on glasses and contacts and will say I will never spend a dime here again. Extremely rude lady (possibly Alexandra?). The other staff tried to be kind but she was honestly the rudest persons I've ever spoke to. If the business wants customers I would remove her.

Great staff, very friendly. Would recommend this office optometrist/ophthalmologist…read more Answered all my questions, I received a prescription for both glasses and contacts very accommodating. My daughter also had her eyes checked with phenomenal customer service.

I have been having trouble for a couple of years with a low vision problem. I have tried a number…read moreof different solutions without much success. Recently I saw dr. Schneider. She provided me with some very good alternatives to help me solve my problem. I think if someone is having a similar problem with low vision it would be well worth their time to check out Denver Vision. Dr. Schneider was very thorough and patient. I would highly recommend her!!!