Wow! I was so impressed with my first visit... it's very professional and efficient! In addition,…read morethe staff was so friendly and obviously knowledgeable! I'm sooo glad I found this place, my previous doctor of 3 years was one I could never recommend, so this was a breath of fresh air!

Well organized and efficient…read more My new vision practice referred me here for bilateral cataract surgery. Since a good friend had her cataracts removed recently by Dr. Richheimer and highly recommended him, I decided to schedule an evaluation appointment with him. Everything from scheduling my appointment to the exam went smoothly and I was particularly impressed by Dr. R. Not only was he friendly and engaging during the exam, he did not try to upsell the lens, he indicated that the standard lens would be fine. He removed both cataracts, a week apart, and then referred me back to my vision doctor a day later. I highly recommend this practice as well as Dr. R.

I've worn glasses for 20+ years & spent $800 to $1,200 per year for high end frames & stupid…read moreexpensive lenses & a spare pair, just in case. Aside from the cost, I was just tired of dealing with glasses & decided it was time to do something about it. I went to two reputable Lasik surgeons & was told the same by both - due to being farsighted, I'd still have to use glasses for reading, working on the computer etc. They said the only thing that would eliminate glasses would be lens replacement & they both recommended Dr. William Richheimer @ Mile High Eye Institute. I made an appointment for an evaluation & was impressed with Dr. Richheimer right away. He took his time explaining my options, what would be involved in the surgery & after & said I was an excellent candidate. There was no hesitation & I scheduled the surgery before I left the office. I won't bore you with the details of the surgery, but it was exactly as described by Dr. Richheimer. I had a post-op follow-up the following day & actually read 20/20 WITHOUT GLASSES! To say I was happy would be a gross understatement. I'm now 7 months post-op & was having some light sensitivity. A quick visit to Dr. Richheimer for a check-up, he did a quick lazer "tune-up" procedure right then & I'm back to seeing like I did when I was a teenager, all without glasses! The lens replacement isn't cheap, but considering how much I was spending on glasses every year, the payback is actually very acceptable. So, do I recommend Dr. William Richheimer @ Mile High Eye Institute? Yes, without any hesitation - he & his staff are the epitome of professionalism & I strongly encourage you to consider them for any of your surgical eyecare needs.

Does not explain information to the patient and was not able to answer my questions. Does not work…read morecollaboratively with the optometrist whose office I saw him at. Very cold, rushed and uncaring. He may be a good surgeon but my preference is to have the whole picture with someone I can trust and will explain the issues to me before I would chose them as my surgeon.

I brought my parents to their appointment, and unfortunately the experience with the front desk…read morestaff was incredibly disappointing. The behavior alone almost ruined the entire visit. Specifically, Maria at the front desk was overheard speaking negatively about another patient who had just walked in for his appointment. She told her coworker that the man was "annoying" and that he was "always coming in just to bother them." After hearing this, the coworker immediately began treating the patient poorly without even asking why he was there or whether he had an appointment. She dismissed him and told him he would have to come back later, only to find out that he did in fact have a scheduled appointment. Watching a patient be judged and treated disrespectfully before staff even understood the situation was very concerning. Because of this experience, I do not feel comfortable bringing my parents back to this clinic.

I was a patient of this practice for decades, dating back to the 1990s, originally under Dr. Hines…read moreand Dr. Cushing. I received excellent care for many years, including very successful laser treatment, and this office was widely trusted by professional athletes and long-term Denver patients alike. After both doctors retired and the practice was sold, I returned in July after moving back to Denver for an annual exam with a new doctor. While the clinical exam itself was fine, the administrative experience was not. After paying in full for my exam, I requested my eyeglass prescription so I could obtain reading glasses and was refused due to unexplained billing and insurance issues. I was then told I would need to schedule and pay for another appointment instead. Under federal rules, eyeglass prescriptions must be released after an exam regardless of insurance status. The inability to explain charges while withholding my own prescription felt administratively hostile and unnecessarily obstructive. Unfortunately, this is not the practice it once was. I've chosen to move my care elsewhere and would caution others to be aware of potential administrative barriers when requesting records or prescriptions

This guy and his lasik machine are miracle workers!…read more I waited 15 years to get lasik because I was a.) terrified and b.) waiting to need reading glasses. Well at age 47, after years of wearing contacts and glasses, I finally made the decision to get custom wave form lasik with monovision. The procedure performed by Dr. Hines could not have gone better. After giving me my "courage cocktail", the procedure took maybe 45 minutes in total. it was pretty freaky, but not scary. I asked Dr Hines how many surgeries like this he had done and he said "40,000". Ok, not his first rodeo. When I left the chair to go meet my friend, with my fancy steampunk goggles and all, I could already tell I could see better! I watched TV that night (in my goggles) and woke up the next day seeing perfectly- I don't need ANY correction for near or farsightedness- NO reading glasses necessary! I had a very good result and a very good experience and wish I hadn't waited 15 years!

I had the "mono-vision" procedure performed several years ago. It is arguably the best thing that…read moreI have ever done for myself. Dr Hines and his staff were excellent is virtually all phases of the process. I follow up annually and have had good experiences every visit. The staff I'd professional, courteous, informative and extremely easy to work with. I offer my unlimited recommendation for Dr Hines procedures, office staff, and support...

Dr Jamell is a fantastic ophthalmologist. I couldn't recommend him or his office more highly. I…read morehave been a patient at his office for over 20 years as well as the rest of my family. He is kind, considerate and most of all wonderful physician and surgeon. I have just had my cataracts done with the multifocal lenses and couldn't be happier. He takes the time to explain everything and no pressure. I had congenital cataracts and he was never pushy until I felt I was ready to have them removed. I am so happy I have finally had it done!

Great. Takes time to explain and you are never rushed. Easy to get untouched with. Highly recommendread more

They checked my insurance and i was eligible for $300 from insurance. I picked out a pair and paid…read morethe $12 above the approved amount. Then Target billed insurance for $350, insurance is billing me for the extra $50. THIS SOUNDS LIKE INSURANCE FRAUD TO ME. BEWARE when using this company. Tomorrow I will see how Target attempts to make this right. They were highly recommended, so we will see.

The eye doctor was great! Very thorough. When I called a month later to get a copy of my eye exam…read morereport, the staff was not helpful. Poor customer service

My experience at Dr. Millers office was amazing. He examined my eyes very carefully and took his…read moretime. The staff was really nice and helpful as well. When I went to pick up my glasses and tried them on it was a perfect fit considering how bad my vision is, he did a great job. Thank you!

I'm 81. I've been wearing contacts since before Dr. Miller was born. Sooner or later everyone needs…read morea good lawyer and a good physician and a good optometrist, and Dr. Miller fits the bill.

Dr. Miller listens to my requests for glasses that meet my specific needs…read more I also appreciate the care the technicians take in my exam. I appreciate that I never have a long wait before going into an exam room, and rarely have to wait for Dr. Miller. Rebecca M

Dr. Miller is wonderful. He listens, takes time with each patient and is very professional. His…read morestaff is great as well.