We had the slate flooring in our home cleaned and sealed after a pipe broke and flooded our home…read more Once all reconstruction was completed, the floors were done by 805. They did a stellar job and the floors are super clean. Communication was great and everything went well. The insurance company paid for the job, so I'm not certain what the costs were. They did pull some paint off a door where they taped up some protective plastic sheeting. I'll contact my GC to have that resolved.

I reached out based on the Yelp ratings, which seemed stellar. Shocked at the experience…read more First off, we scheduled a date and time for the estimate. After nothing for 30 minutes past the time, I call and they said they would be there in 20 minutes. Shows up one hour past the scheduled time...it happens, I understand, but maybe you should at least apologize and give me a heads up? Apologizing after I call you out is not comforting. Very nice in person, Takes measurements and discusses. This was a Friday, so I understand we might not get the estimate soon. I'm told, if not this weekend, I'll get it to you by Monday eod. No worries, that's reasonable. Heck, it can be any day, just do what you promise. Monday nothing. Tuesday nothing. Call Wednesday. Says I'm really busy, No apology until I call them out on what they promised. I didn't set the expectation, they did. I tell them, if we don't even have a contract and you're being like this, what am I to expect? Next day, I get a text about the room to be done, is it upstairs or downstairs, and the bathroom, is it being done? I'm totally confused, we never spoke about a bathroom and the room is upstairs. I get the quote finally. It's ~$30k more than another quote I got from a 5 star Yelp business. WTH. Looking deeper into the quote, it's talking about terracota tile and grout...we never spoke about that, we spoke what I already have downstairs, which is laminate. They even stated, that's a manufactured piece we can't get anymore but we can get something close to match. Don't always believe Yelp reviews, but I'd believe this one.

Have used Wassi multiple times. Always very communicative and informative. Pricing is fair and…read moreinstallations are clean. Looking forward to using him again

Our experience with these guys was a bummer all around... Mo…read moreassured us they could closely match our existing wood floors, which is why we hired WFG for the quote provided (about 30% higher than our avg quote.) The floors are a completely different color than our existing older hardwood. I understand that the match was never going to be exact, but I am disappointed in how far off they are. If matching aged flooring was never possible, they should not have set our expectations otherwise. When I asked Mo if he thought the color was close, he said they were "maybe 10% different", which I believe was a dishonest answer. The floors are also extremely soft - just lightly pushing a finger nail into them leaves a dent. My guess is they bought cheap planks, made of young lumber that is not as strong as our original floors. The planks were not sanded well either, the surface has bumps that can be felt even with the finish complete.

We purchased carpeting and Pergo flooring through Flooring 101 almost 15 years ago and we were so…read moreimpressed with them at that time that we knew when it was time to replace our carpeting recently that we needed to go back to see them again. Josh was working the day we went in the Ventura store and he was extremely knowledgeable and helpful so it was pretty much a given that we'd go with them again. It took quite awhile for us to decide on the carpet color we liked so we stopped by the store a few times to pick up different samples from Josh and he was more than patient with us while we were in the "deciding phase". Once we made up our mind, he made the process so easy and quickly got our place on the install schedule. While at the store one day, we also fell in love with a beautiful vinyl that looked like tile so we purchased it to have our kitchen flooring redone. It was two different teams that worked on our flooring, one for tile and the other for carpeting, and both teams were excellent! Thank you to Josh for making this tough process so easy for us! Oh, we did do some checking around at other stores just to make sure we were getting a great deal and we didn't find anyone else who impressed us as much with his expertise and customer service and his price was more than fair! We highly recommend Flooring 101 and even though I'm sure all of their employees are great, we only worked with Josh and couldn't be happier with his service.

Erik Teagarden was most helpful and I was able to find a good wood flooring for my townhome. One…read morethat fit the already existing cabinets and wainscoting. The installation was grueling as the ceramic tile had to be removed before the manufactured wood could be installed. The crew did a great job! I get a happy feeling whenever I come downstairs.

Tony and his flooring team completely transformed both of my homes in…read moreSunland, CA truly a zero to hero experience. I dealt with many different contractors during the remodel and anyone who's remodeled knows how exhausting that can be), but Tony was by far the best to work with. The entire process was stress-free, smooth nd professional am start to finish The craftsmanship is outstanding. My floors look absolutely amazing flawless color, perfect flow with the molding, and top-tier quality throughout. Everything was done with great attention to detail. I'll admit, I'm very Type-A and particular, so that says a lot. Tony exceeded my expectations in every way. On top of all that, the pricing was very fair for the level of work Delivered.

I requested a quote via Yelp for carpet stretching in bedrooms and stairs. Tony responded…read moreprofessionally at first via text, asking for photos to assess and estimate costs. I sent 9 photos as requested. The immediate reply was to stop Yelp messages and text him instead, mentioning a colleague (Zack) was unavailable due to a family matter, then insisting I call his cell (805-888-8005) with no mention of the photos. When I called this approach rude, his tone turned defensive--mirroring "extremely rude" back at me, questioning my view, citing Yelp app issues with loading images, and claiming no one else would help for under $600 minimum while promising better pricing directly. He never addressed the photos or job. Frustrated by the pressure and lack of progress--all via text-- Unprofessional; wouldn't recommend.

Sequoia flooring was amazing to work with! Especially project lead Eder and his team. I recently…read morebought a condo and wanted to remove the existing carpet and change the dark floors to something lighter, but I was a bit nervous because I have no remodeling experience... Eder answered all my questions met with me multiple times to show different samples and give valuable advice on the flooring types. I never felt pressured to rush my decisions and all the contract/insurance/ license info and pricing was clear and not shady (which is more important to me over a cheap price) Ultimately the team finished my new floors even earlier than expected! I'm super happy with the result and my unit looks much larger, modern, and brighter.

We recently hired Sequoia Flooring to replace approximately 2,400 sq. ft. of LVP with engineered…read morehardwood throughout our two-story home, and we couldn't be happier with the results. Our project manager, Eder, was fantastic to work with from start to finish. He was extremely communicative and stayed on top of every detail. Choosing the right flooring is a big decision, and Eder was incredibly patient while we weighed our options, even providing full sample boxes so we could see how the wood looked in our own light. One thing we really appreciated was Eder's transparency. Before the installation began, he walked the house with us and highlighted specific areas that needed extra attention. Being aligned on the solutions beforehand saved us a lot of stress and ensured there were no surprises mid-project. The crew was efficient and actually finished the entire job ahead of the original schedule. During the final walkthrough, we identified a few minor items that needed touching up. Eder handled these immediately and was more than happy to ensure every detail met our expectations. If you are looking for a professional team that prioritizes communication and quality finishes, I highly recommend Sequoia Flooring. Ask for Eder!

Over the course of 2 weeks, my wife and I went to 8 different flooring stores trying to find a good…read moreprice on LVP. We learned a lot and thought we had found the right brand at the right store at a decent price. Then she wanted to go to one more store, and I was reluctant but went...and boy was she right (this is not normal for her). Norvand was working with some other customers at first, but then showed us the brand we thought we'd settled on, then he compared it to a higher quality brand and gave us a remarkable price that almost felt too good to be true. He came off a bit blunt at first, but after working with him for a bit now, he is honest, genuine, and kind. His wife is also very nice, she works at the store as well. We did not have his team install the flooring as we already had a contractor, but he was very communicative throughout the whole process (even after we needed to order 3 extra boxes after coming up short) and he was straightforward. We got LVP, moisture barrier plastic, and MDF base boards, all at prices that were great. He even stored my dolly over night when I forgot it there during the pick-up. Big fan. A must stop when looking at flooring!!

The Very Best Service! Quality Carpet and a good selection.... They do exactly what they say they…read morewill do and are professional

We recently had Timeless Floors come to our home for a quote on kitchen backsplash. Initially,…read moreJackie, an owner was pleasant to deal with. We picked out the tile, an order was placed, and waited for an install date. When the workers arrived, they were friendly and quick. One day install. Then came the issues. When I tried to reinstall the plugs and face plates, it became obvious they would not fit flush as the tile created a gap between outlet and outlet box. An employee offered a solution that did not work. When I called Timeless, they quoted me up to $450 to fix the issue. An issue they created with the install. After multiple 'heated' calls and a lot of finger pointing, they sent someone from the office to fix the problem. I actually had to research a solution and purchase the necessary parts myself! I understand construction projects can and will have issues. What sets a good company apart from a bad or mediocre company is how the problems are resolved. When I brought up our issues to Timeless, I got nothing but pushback and a condescending attitude from Felipe, a co owner. In the end, they sent someone that fixed the issues. Had they initially accepted responsibility and sent someone out, this review would not have been posted. Curious as to why Felipe, an owner, inspected the kitchen to give us a quote and never once mentioned that this may be a problem! So after the job Timeless Floors did with our backsplash, I'm rating them mediocre at best. Read all their reviews! Note after owners comment: Jackie, there was never any extra electrical work needed! The installers removed the outlets without disconnecting any wires. They were not electricians! We only asked that they be installed back as they were before the backsplash was installed. After some research, it turned out to a fairly straightforward fix but did require a specialized tool that I did not have to enlarge the opening around the outlet area. Total time Joey spent fixing it - less than an hour! And again, nothing Joey did to reinstall the outlets correctly required an electrician!!

Timeless Floor Company installed several linoleum floors for me. They have consistently proven to…read morehave a wide selection of materials, great service, reasonable prices, and skilled installers.