Very frustrating process dealing with this company…read more We were attempting to rent a house and needed to move in quickly. When we contacted them, we were told conflicting things about house for rent. After explaining to us that the property had already been applied to (which they initially said we would be the first to apply) they suggested we wait to pay the fee. However, the next day they called to tell us they needed payment for the application, because there was another house for rent if the first application on the other house was approved. So we then paid the application fee only to have them tell us that both houses had been already rented. I understand applications are first come first serve but we were led to believe that if we did not get one house there was another available. We were also told that if we were willing to sign the lease without seeing the property beforehand, we would have priority over the other applications. This was clearly not the case. The only reason we paid the application fee was because of the implication that our application would allow us to rent one of two properties. They did not call to update us, and it was only after I called them that they indicated that both houses had been rented quickly. They either intentionally mislead us or they lack competence and professionalism. They say the application is good for 6 months, but she said the rentals they have are sporadic. Since we needed to find a place quickly and they had no other properties for rent, the application fee was a waste. It should be noted that based on their misrepresentations, we delayed applying to other places for 5 days. Now I have to find a new place to rent within the next week. I would definitely suggest getting any sort of promises or indications in writing.

What great service ! All I do is text the maintenance guy and he always responds back within the…read morehour .My AC was out at 3 o'clock he got it fixed before we went to bed what a Savior Quick response , nice workers , clean and prompt

I've had an excellent experience with Rent Source Property Management, and a big part of that is…read moreMindy Williams. She is professional, responsive, and genuinely on top of things--exactly what you want in a property manager. Communication is clear and timely, issues are handled quickly, and nothing falls through the cracks. Mindy is organized, knowledgeable, and proactive, which makes the entire process smooth and stress-free. It's obvious she takes pride in her work and actually cares about both owners and tenants. If you're looking for a property management company that does things right--and a manager who is reliable and competent--Rent Source and Mindy Williams are an easy recommendation. One of the better-run operations I've dealt with.

I hired Mindy and Rentsource a couple months ago to manage my property in California. They are a…read morefantastic organization and communicate well, which is key for me being an out of state owner. Highly recommend!!

Richard is very professional and easy to talk to. He is the best management company to work with…read more Thank you, Richard, for your honesty and hard work. I highly recommend him.

The review is for Richard. He is so nice and easy to talk to. His professionalism shines through…read morehis personality and the service they offer. Though my family didn't end up signing up for services, he made such an impression that I was still compelled to leave him a review. Organized and thorough. Every information we asked for was provided in a timely manner. Correspondence with him was so easy and so quick. Process of completing paperwork was a breeze. His assessment of our property was spot-on and his knowledge of the industry and the properties in the AV can only come with years of experience. Thank you, Richard!

Well I have been working with Mr Robbins for about 2 months now. I have moved into one of his units…read moreand I have to say, I am truly impressed. He did not lead us astray. He was very prompt and responsI've to us and his client.

I was searching for a Management Property in Palmdale / Lancaster area and I interviewed a couple…read moreof other management companies in the area and I'm glad I chose Robbins Property Management . Adam is a very direct and down to business. He communicates everything well and keeps me updated from start to finish . He finds and screens quality tenants at have a good relationship with them too. Any type of issues and necessary repairs are all taken care of . He respond to my calls and text very promptly. He's also a licensed agent that was able to put our property in the market and sold it within a couple of weeks done is a very smooth transactions . Thank you Adam , we're glad to have you

My realtor is Roslyn Butler out of the Hollywood district. She has me under a contract for one…read moreyear. My house haven't sold yet. I feel like I'm in a contract and I'm feel trapped My contract end in June I want to hire someone else because she always late sometime no-show and my house is not sold.

If you are a person of color, DO NOT use Keller Williams in PALMDALE, from the broker on down to…read morethe agents, this is terrible service. I wouldn't recommend this place to my worst enemy. There is NO communication, NO interaction, if its not about money, then it's not about YOU. My house closed yesterday and I still haven't seen a dime of my OWN money that I purchased the house with. I am a cash buyer and they took half of my profit for themselves and was slick about how they took it and didn't give a damn. DO YOUR OWN research before you get an agent. Better yet, sell your property on your own and get a lawyer to help you. DON'T GET ROBBED...

During the covid-19 when I had no one else to turn to and no one else to help me with housing? They…read morewent far and beyond to help me get a home! Excellent customer service skills, and any time I called they'll call right back if they don't answer on the first ring! Just awesome! & THEY ARE THE REASON THAT I NOW I HAVE A NEW HOME. Thank you -Gene Scott

Horrible customer service... I called to ask a question about potential property and the woman who…read moreanswered cut me off and told me ..."well not to cut you off" "but we have no proprieties for rent and don't know when we will" wow thanks for the help! Very rude and not customer friendly at all!

My history with Rubin Properties dates back to 2003, when I first became the President of my HOA…read more My building had been happily using them since previous to that year, but when I became President, I experienced all the reasons why. I grew to become particularly impressed with one of the company's property managers. She was quick to respond to my emails (most times, within several minutes), and would meet my high standards of detail orientedness by copying all involved parties, with every single detail answered, checked, included, balanced, and unquestionable confirmation that the job was DONE. She impressed me even more a few years later when one of our condo owners discovered a leak and we had to do mold remediation. Our insurance company denied the claim, and it was only after this property manager pushed and appealed that they finally conceded and covered ALL the costs incurred by this issue. She personally saved my HOA around $15k - a HUGE win. She also re-negotiated the contract for one of our monthly bills, saving us $1,700 per year. My Board was super impressed with her email on that subject, because we didn't even realize that contract was negotiable. Fast forward a few years, and who do you think bought & took over Rubin Properties completely? My favorite highly detailed property manager, who already had a history of saving us money and providing excellent customer service: Heather Miller. Since taking ownership of the company, Heather modernized with an upgraded website, automatic dues payments, & online access for my Board to view copies of any invoice or payment, anytime. She has used her own high standards as a baseline & has mentored and taught her current team well; all the property managers on her team have consistently given me & my Board excellent support in times of emergency or routine maintenance, for years now. I know that Heather drives her team hard to support clients' needs - and she also rewards their hard work with lunches, dinners and team-building escape room challenges (nice, right?!). Plus during this pandemic, keeping each team member safe & well has been a priority. It makes me even happier to know that Rubin Properties consistently does such a great job for my HOA and our building AND it's a woman-owned business with a healthy workplace culture that values their employees. My Board and I count on Heather, Cesar & the whole team for: Emergency response Routine maintenance Contract negotiation Conflict resolution between owners and/ or tenants Excellent vendor referrals Budgeting and detailed statements Advising us in hairy situations Annual tax prep Keeping our HOA practices legal and compassionate Special project advising & coordinating HOA-related legal advice ...and so much more The icing on this cupcake for me personally is knowing I can trust Heather's opinions when I need to make decisions, or when she guides my Board as we rewrite our CC&Rs. To me, knowing that a strong moral compass exists at the core of our property management company's ownership is priceless.

I needed to update my automatic payments because there was a change in the monthly and assessment…read moretotals. Luckily, I had a fantastic helper, Ariana Arias. She made everything simple and she was very patient as she guided me through the process. I am a psychologist and I appreciate Ariana's skills with people. She is kind, knowledgeable, and thoughtful. She gets an A +++ ! In short, Ariana is an asset to Rubin Properties, Inc. Phyllis Gillman, PhD