I should have read the reviews. I sat down before the people next to me and watched them get drinks and entrees before I even got a water. I am visiting from out of town. I grew up here. I've never eaten here so I have no idea what I am missing but after 30 minutes I walked out. Update.....I went to Shangri-la and it was awesome. read more

I ordered a carry out from Golden Phoenix this evening, being Super Bowl night I thought the restaurant would have a long carryout wait and truthfully I wasn't sure the food would be as good as it usually is...The order was phoned in and we were told 20 minutes, when I got there to pick up our food order everything was fresh and hot. The food is consistently good and it is a family owned neighborhood location. If you have never ordered from this Chinese restaurant you should try it as the portions are generous prices are reasonable and the food is good. They are located in West Bloomfield, Orchard Lake Rd near Maple read more

Our Christmas dinner was great and the recommendation of the mushu pork was a hit! Thank you, Art and your staff.

Golden phoenix is an ok place for take out Chinese. The food isn't nasty, but it isn't my favorite. But overall is good. I believe their fried rice is the winner of everything. The staff always seem to be nice when you call and get an order. Sweet and sour chicken is good. Pepper steak is not my favorite. General Tsao is ok. read more

I never review restaurants but this one was so bad and the owner was so rude, I just had to. Our first clue should have been we were the only ones in the restaurant at 7pm. The waitress was so rude that I asked to speak to the manager , she then told me she was the owner. The food was horrible, almost inedible and the rudeness continued all throughout dinner. As we were about to pay, I said I would like to give her some constructive feedback and she told me no and walked away. This is the first time in my life that I did not leave a tip!! Do not go here!!!! I would give this place a -100 if I could! read more

Food is delicious and one of my favorite Chinese restaurants in this area !!! Never ate inside but the carry out is on point

The quantity and quality of order is horrible . Food wasn't very good at all. Rice bland, wasn't a great portion of food .. i don't know put this place isn't going to see me ever again. Please work of presentation and quantity of food when making orders.. a scoop of rice and few pieces of chicken isn't a meal at all . Worse Chinese food I've ever had. read more

Cabbage filled egg rolls. Wrappers were tasty and not greasy, but bean sprout filling is my preference and not cabbage, which is what they use here. Silver Needle Noodle was good, but not great. I prefer a different sort of a noodle than this, but the flavor was spot on. I'd likely try this spot again, but pay more attention to what I'm getting before ordering, rather than ordering off of familiar menu item names as I did on my first visit. read more

Golden Phoenix - Silver Needle Noodle - Chinese Near Me - West Bloomfield, Michigan

Lunchtime. Dined in. The wait for food was over 30 minutes and no one was in restaurant nor carrying out. Almond chicken salty sauce soy like gravy was horrible and breading soggy. Chicken portion not great for even lunch. Chicken cutlet thickness. Chicken fried rice served cold and mushy. Just rice and soy sauce. Orange chicken sauce tasted freezer burned. I won't return. Food years ago was good, not anymore. On top of this overpriced compared to area Chinese. read more

I felt bad that I had recommended this restaurant to my friend. She called 3 hours in advance for a $300.00 order. A traditional family get together. THE FOOD was DELICIOUS, but they did not secure the food in tight containers. trays with aluminum covers. Needless to say, the gravy's were all over the car & clothes of the couple who picked it up. I hope this restaurant invests in large order containers. read more

Cannot recommend. Food is very bland. $15 per meal and wasn't good. Found a hair. I don't think it was mine.

So sad to leave a 1 star AFTER 28 years of my families business.. This was our spot as life until adulthood!! The problem is if you're actually craving a dish you love there's a slim chance you'll ever have the same tasting memorable dish!! You'll leave unsatisfied knowing the flavor is always changing w/ each craving &new order is a risk lol! No joke. Not fair to us people who chose to support each new owner & now they def lost us cause It's always a different experience! Not fair! read more

I have been going to this place since I was a little girl watched it move from Maple. Telegraph to Maple and Orchard. Food is always been good. Service is wonderful. And very nice inside. read more

On 9 /18/24, I was discriminated against as a Black man and treated unfairly at the Golden Phoenix Chinese Restaurant on Orchard Lake Road in West Bloomfieldfield Mi. Upon entering the restaurant, I wasn't seated as expected. Instead, I was told that it was carry-out only. (not given the option to dine in) I kindly left the restaurant and sat in my vehicle long enough to search on google for other restaurants nearby that I could dine in. As I begin to exit the parking lot, amazingly, I witness other customers entering the restaurant and being seated. Upon re-entering and speaking with the employee, regarding her not giving me an option to dine inside, she repeatedly lied and made excuses. I then asked to speak with her manager. Upon speaking with her manager, I was not pleased with his response. He neglected to take accountability for their action. He kept telling me that he was short handed. I informed him that, I was there before the 10 Caucasians that were properly seated. He then stated that the customers that showed up after me were regular customers that dine in every wednesday. After leaving the restaurant the 2nd time, I witness the female employee exiting the building and placing a hand written note on the door, stating wednesdays is carry-out only. I have pictures and video recordings of the entire incident. read more

The food was delicious, it's been awhile since we had good Chinese food. Ordered egg rolls, chicken chop sure, pork fried rice and Thai honey chicken extra spicy. My husband loves spicy food and this was the first time he didn't add any extra heat. read more

In stark contrast to all the negative reviews, my experience was very positive. The Uber Eats delivery order was filled with no errors or omissions. Special instructions were followed to a tee. The shrimp and chicken dishes were pleasing to the palette. I requested medium spice level, and enhanced the heat a bit with Trader Joe's Italian hot peppers which made for the perfect fusion. The meal paired well with a fruity semi-dry white wine. read more

Portions are large, probably enough to split for 2. Lots of veggies. Food was bland, underwhelming. Hot & sour soup was not edible. It was like sugar water with dark soy sauce. No taste of white pepper or Chinese vinegar. Awful. Never seen anything like that soup before. Would never go back. read more

It's a hit or miss here. Last experience was awful. Not only did the food suck, we found something in our carry out food that looked like mouse turd. Won't go back. read more

We've been going to Golden Phoenix for over 40 years, since it was on Maple east of Telegraph. It's gone way downhill with the new owners. Portions are small. Standard dishes seem to have changed. The service is not the same. Real bummer. read more

Only had their food once. It was very heavy on the canned ingredients and smelled like it. I wouldn't return.

My go-to for Thai fried rice and sides. Large portion and tastes great. Flavor is really good and never too much or too little spice.

Chicken very fatty chow mein noodles stale very disgusting and unhealthy for a carry out restaurant neg

Monday, my colleagues and I ordered lunch for delivery. I ordered the almond boneless chicken with vegetable fried rice and it was delicious. The batter on the chicken was light, almost like tempura and the sauce was very good. My one negative was the $5.50 to upgrade the rice and the vegetables that were pretty basic, snow peas, green beans and carrots. For that price, I'd expect vegetables like broccoli, bok choy, watercrest, bean sprouts, bamboo shoots and/or baby corn. It had great flavor, so that's why I gave it a 4-star rating, but next time, I might stick to the chicken fried rice. read more

My family went to this place for years. It was far superior to any other Chinese restaurant (I've lived in several states) I've been to... and then everything changed. I came home from a tour overseas, eager to have my favorite Chinese, ordered all my favorite dishes and tasted the worst disappointment of my food eating life... it looked and tasted like every other crappy Chinese restaurants' out there. Such a drop in quality and what's worse is I can't find a replacement or anything even close to what they used to have. Go back to the old ways, Golden Phoenix!! Please read more

We have been a customer for so long cannot even remember- back when they were at their previous location. Food is mostly delicious. However, our last 4 orders have been missing items. Tried to resolve directly with restaurant- and after no manager available for 5 days ( even left number for call back) no luck. went to the online company that they use and tried refund via them. Horrible service with this restaurant, not accurate order, etc, sorry to say after 30 plus years this is probably our last order! DO NOT LEAVE WITHOUT GOING THROUGH YOUR ORDER TO CONFIRM EVERYTHING IN YOUR BAG, BECAUSE YOU WILL NOT GET THEM TO RESPOND FOR REFUND OR TO DELIVER TO YOU!!!! read more

We have been going to this restaurant for 25 years. Saturday April6, 2024 is the last time for us. Our take out order took an hour to prepare, shrimp fried rice (quart), egg rolls, egg drop soup and Szechuan chicken: Total $64.00. There were exactly 6 shrimp in the quart of shrimp fried rice. The egg rolls were full of bean threads. The Szechuan chicken had four small nuggets of chicken with peppers. Nothing except the egg drop soup was tasty. Such a disapointment and an awful waste of of money. We won't be back. read more

I love Golden Phoenix. The sauce for the almond boneless chicken is light and doesn't solid overnight! The fried rice and general Tso are winners! read more

I used to go there all of the time. It's been a few years since I've had it. I ordered their hot and sour soup and Shanghai chow mein The soup was just gross And the chow mein had zero flavor Sadly I don't think I'll be going back Just not the same read more

Our go to place Christmas day for a carryout. Even though this is their busiest day of the year, they are very organized and the order is always accurate. Photos delicious in the portions are huge. Good job! read more

Golden Phoenix - Shrimp shack for young chicken shrimp egg foo young, chicken chow mein and beef with Beef Broccoli - Chinese Near Me - West Bloomfield, Michigan

DO NOT GO HERE!! ZERO STARS!!! TERRIBLE, HORRIBLE CUSTOMER SERVICE!!! AVOID!!! DONT WASTE YOUR MONEY HERE!! Went with my family on Christmas Day. 4pm. Restaurant was not busy, until a few hours later. My mother was walking, with a cane to the table, since she just had foot surgery. TWO WAITRESSES, at the same time, tried to PUSH THROUGH my mom, instead of waiting for her to pass, or going an alternate way. Waitress, and staff, IGNORED us for majority of the meal. When 2 of our 3 meals came 1 1/2 HOUR later, the food was ICE COLD!! When my father, who is elderly, diabetic/ ill, asked THE "MANAGER" to help us warm up the meals, SHE WAS OVER EMOTIONAL, AND SCREAMED AT HIM!! There was another waitress at the table by to us who also YELLED at another elderly couple. Took us almost 3 hrs to get our food, and check, from the staff. (Yes, we asked a few people for help) In the end, we packed up our meals and went home to eat them... By the time I got home and ate, it was almost 8pm. Spent the the time eating at home alone, when it should have been with my family! We were also told by the waitress that the management takes the food cost out of their paycheck, if we asked for our check when they didn't serve our food, or ask to take it back. What BS!! Very unprofessional restaurant!! We are NEVER going back!!! read more

We love trying different Chinese places that serve food like they used to. A favorite place is House of Lee in Farmington, but they stopped offering pressed duck. We saw that Golden Phoenix offers Almond Pressed Duck, and thought we'd give this place a try. Although the overall rating on Yelp was low, several bad reviewers mentioned they were there when it was crowded, and some server was rude. We thought the place can't be that bad if it was "crowded". We ordered ahead on a Saturday afternoon. Food was ready when we arrived and the gentleman that handed us the order was very polite. But best of all, the food was wonderful...fresh and delicious !! Chicken with Black Bean, Mongolian Beef, Pressed Duck, Egg Rolls, Pork Fried Rice, and four gigantic dinner rolls on the house... nothing came close to disappointing. Cant wait to go back and try other things. read more

We got takeout from her last night and I'm sad to see this place have such bad reviews, I've been coming here for years and never had an issue. Their food is always super consistent and it's always ready when I arrive for carry out. You can't go wrong with the almond boneless chicken, sesame chicken, egg rolls, and yang chow fried rice. Plus, their white rice is amazing too! read more

We have been longtime customers but it just was not the same. The egg rolls were definitely different and the steak was tough in our pepper steak. The meal was so not compelling that I think we can pass in the future and go elsewhere. Disappointing, it used to be a great place to go. read more

I used to frequent Golden Phoenix with some regularity when they were at Maple and Telegraph. Now I go there occasionally. I went there last week to get take out. It was a disappointment. My lomein was mostly noodles, and not a lot of other contents. At other Asian establishments, the lomein used Fettucini thick noodles. Here they are thin and unremarkable. The egg rolls are a lot of batter. The sauce seemed thickened by MSG....yuck. Next time, I will drive further to Mon Jin Lau. read more

Only ordered the egg rolls carryout just as a tester. Superb. Fresh and unique shrimp cabbage and unique crispy wrap. I will be back for these alone. Ive tried many egg rolls and these are top notch. These use more cabbagelike inside than bean sprout inside. Plum dipping sauce more pineapplie than orange taste. Tasty. Has a dash of hot mustard in it. Chungs has the best egg rolls but these are damn good.. Forgot to snap pic. Maybe next time. Havent tried other food yet. read more

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The best! Love the almond boneless chicken! The best gravy! My favorite Chinese food.

Love this place! Been eating here since a kid and love their rolls and almond chicken! If you're looking for great Chinese food this is your place! They offer everything! They are taking care during corona as well! read more

Great service, it was ready quickly and very Hot n fresh! Definitely some of the best Chinese food I've had, the chicken wasn't gummy like others I've had very authentic Chinese ! I ordered sesame chicken n shrimp fried rice, good size shrimp as well weren't too big or too small read more

Got a carry out of beef lomein and there was some beef on top to appear like there was beef throughout but that was all the meat in the dish. It was a huge box of noodles and was dry. read more

Golden Phoenix - Beef Lo - mein - Chinese Near Me - West Bloomfield, Michigan

This was one of the very worst Chinese meals we have ever had. I honestly don't know how to describe how awful it was. If you're craving Chinese food, you would be WAY BETTER OFF going anywhere else or even getting a frozen Chinese entree from your local grocery store and putting it in the microwave. In addition, our order that I placed online wasn't ready on time and I had to wait to get this incredibly awful food. The whole place is just weird as well. It's a pretty large restaurant in a strip mall that still only does take out (presumably because of COVID??). If you have a lousy experience, all I can say is "I told you so." This place deserves to go out of business. read more