I recently purchased a new set of snow tires from Dunn Tire in Mattydale for my wife's car. The…read morenext day one of the front tires went flat and was off the rim. I called them back and they really came through for us. My wife's safety is incredibly important to me, especially with our child in the car and another baby on the way. I was relieved when they were able to get us in within an hour and had a new tire installed quickly. Dante provided outstanding customer service throughout the whole process. It's reassuring to know that when something goes wrong, they stand behind their products and take care of their customers right away. Highly recommend this location for their quality service and quick response time!

I spent a good amount of time searching for a reputable tire company in the Syracuse area and due…read moreto the fact that I had used another Dunn Tire in the now closed Baldswinsville area I looked for another and found the one in Mattydale. I was very pleased with the prices and especially with the customer service. The staff was very helpful and kept me appraised of what was going on the what needed to be done on my car. I ended up with 2 new tires, a rear alignment and a new battery (mine was 5 years old.) I highly recommend this shop.

We were recently on a road trip from our home in Worcester County Massachusetts driving to Buffalo…read more We had rented a Tesla as my son wanted to test drive one before a commitment to purchasing one. As we were driving on the highway my son noticed we were losing tire pressure fast so we exited the highway and found a gas station/convenience store to add air. We checked with a local garage and they weren't available (nice way of saying they couldn't be bothered). At this point we already needed more air and I started googling tire centers nearby and found this place 6 miles away. My son immediately called them and they said to come on over right away. This place was amazing, they patched the tire and we were on our way with only a small amount of time lost. This could have been a bad situation if we hadn't found them when we did and they graciously helped us.

Fast and professional service. If you have any tire needs, these are the people to see!read more

I was assigned this service provider from my Subaru Roadside Assistance program. The agent gave an…read moreestimate of 20 - 50 minutes. From that time is was 35 minutes to arrival, but shortly after the 20 - 50 minute estimate, the provider called me to give me a more precise time which exactly matched their actual arrival time. The provider was fast, efficient, friendly and the service call was free with the Subaru new car warranty coverage. So my cost was $0 plus the optional tip (which I was able to do seamlessly on Venmo). So, in total, this was an equal or better experience than any other service call I have previously utilized with other vehicles.

1,000/10 recommend Me and my Friend were on the way to the…read moremall when she hit a curb so hard that we were airborne. She popped both of her left side tires ( She just got these tires 2 days ago). We called multiple places and got turned down (mind you we are 19 year old girls stranded in Syracuse where we have never been). Tony was our hero, he called multiple places just to get us in and helped. When we didn't know the tires sizes Tony didn't hesitate to come look at the car and help. He lined up the tow truck and the garage to get the tires changed. He also got us estimates, good prices, and drove us to the tire place. Tony was cracking jokes the whole entire time and made us feel more comfortable. If my friend ever pops the other two tires Tony would be our first call. #weloveTony

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

Unfortunately, the service and attitude that I got at Finger Lakes tire was very upsetting. I…read morebelieve if I had been a man, I would not have been treated the way they treated me. I will not be returning, nor will I recommend them to any of my friends or family.

I went back for another set of tires (for my car this time) and wanted to update my last review to…read moreinclude another 5 stars. I was quoted a price then added some additional things, like fix the flat spare, check the front end and see which tire pressure sensor was throwing a code. When I went to pay, I wasn't charged for anything other than the original price of the tires. How could anyone not appreciate that?

I went to Dunn Tire in Auburn because I had a tire that was constantly deflating. I walked in…read morehoping for a simple replacement. What I got instead was one of the rudest, most unprofessional interactions I've ever had at a business. An employee, short, overweight, with tattooed arms and a ridiculous "viking" hairstyle, looked at my tire and said "I SeE tHaT" in the most condescending tone imaginable. I'm a grown man, I don't need to play ego games, so I let it go. Another employee quickly stepped in and shooed him off. But even as I left, the guy glared at me like he wanted to fight. Absolutely disgusting behavior. I ended up paying nearly $300 for what I thought was a new tire. A few weeks later, it started deflating again. At this point, I truly believe they didn't even replace it. Just pumped it full of Fix-a-Flat and sent me on my way. That kind of disrespect is unacceptable. My friends and family, they all know now to stay away from Dunn. Now I go to Mavis Discount Tire. Friendly staff, $125 for a real tire replacement, and not a single staff member acting like they're in a middle school turf war. If Dunn wants to know why they lose customers, this is it. And if you're thinking about going there? Don't. Go anywhere else. :)

Although busy and sometimes overwhelmed, the Dunn Tire Auburn location is efficient and well-run…read more Always thorough and fair. Excellent team effort.

I did my oil and filter change here when I was on my way from Boston to Cleveland and my car was…read morealarming for maintainance. I just googled the nearest auto care and didn't expect such a nice service they provided. The front desk was really friendly and professional, helped me to check the filter type and arranged the service right away. Mechanic was very skillful and got it done in only about twenty minutes. Highly recommended!!

I needed to have the brake fluid flushed on my 2007 Nissan Altima. The work was done quickly and I…read morewas informed about other repairs that should be done at a future date.It is a nice clean shop run by friendly knowledgeable folks. I will definitely be back for other service and definitely recommend this shop to others.

I brought my car to the dealership and they said I needed a new tires before the winter. I asked…read morefriends and family for recommendations and multiple said mavis. I called mavis and told them I needed decent all seasons as I drove 25 minutes both ways every day for work. They suggested tires that would run me around $900. Brought them in and got them out on. Soon as I drove home I knew something was off. Brought it back a couple days later and told them they were very bumpy and loud and the guys says well you shouldn't have gotten those tires. I am like these are the tires you guys recommended. Had a mechanic check it out and drive it around and said the air was a little low so they topped it off and it should be fine. Here I am three weeks later and my car pulls to the left, it feels like I am driving on a flat tire, and it is so loud I can hear it over the radio. It sucks being a woman going to a mechanic because the gaslighting is real. Avoid here ladies for your tires.

Early this week I took my 2017 Jeep Wrangler to Mavis for a tire balance & rotation, vehicle…read morealignment and some front end work. Bottom line up front - Dave (Manager) was all over it with his customer focused approach to every person there. I experienced this first from the initial phone call to set an appointment, through my vehicle drop off and all the way through payment and vehicle pick up. I elected to wait for my services in the Customer Waiting Room and I witnessed this approach with every customer that walked in the door that day. Dave made the experience. I'll be back for any future mechanical and tire needs. Only 2nd to Dave was that of the Technicians working on my Jeep... I have absolutely nothing negative to say. Dave was upfront and honest and the Technician was quick, competent and proficient. Not once was I given the bate and scare high pressure sale tactic often used to manipulate you in to getting more than what's actually needed. I was provided a full upfront honest assessment of what was needed.....I know this to be true as I went in knowing exactly what was needed and the assessment aligned exactly with what I knew I needed. Not once did Dave try to push additional "recommend" services on me as they simply were not needed. I'd recommend this Mavis location to anyone. I'll be back for future services.

My go to place for tires on my Audi. The are responsive and friendly plus they know their business…read more As a southern relocated to the North east I went to them for snow tires 3 seasons ago and couldn't be more pleased with the quality tires they recommended. It's October again and time to take off my all season tires and place on my heavy duty snow tires. I'm winter ready. Up here the first snowfall could be any day. Brrrr

These guys are awesome. The only negative is you typically have to wait a week or 2 to get in…read morebecause they're that good. Really great customer service, reasonable prices, & honest. I recently went to another place for an inspection & my car didn't pass due to the front brakes. Made an appointment at Trombley for a brake job & they called to let me know the front brakes were still good. Another time I had a quote for rear brakes from another place & Trombley was $100 less. Got my tires there and one day had a flat & they replaced the tire for $5 or $10 for a tire disposal fee. Highly recommend.