amazing moment found one of the best spots to hit the spot…read moretreatment,welcoming,cleanest,enjoyable,staff beyond greatness,relaxing wasn't an issue went straight to work and i was out the best exspreience ever five stars isnt enough for tropical touches they deserve the hundred star treatment thank you once again ladies much love n blessing win all areas

We've been using Tropical Touchez for over a year. I came to get after a back injury. She's kept me…read morewalking straight and pain free. No meds for me.

I had Marsha... It's…read morealways hard remembering your massage persons name ... but I always think of the Brady bunch and think Marsha Marsha Marsha! I'm at 6'5 guy-- and she is a tiny little thing that has so much power and energy, I'm very impressed and I go back to her every time

If you've never had a Thai massage, come here. This was my first one and it blew me away. I'm 6'0…read moreand well over 300 lbs so I was a little skeptical, but the little Asian lady who worked on me was incredibly strong. She was tossing my limbs around and stretching me out effortlessly. I've always been a deep tissue and Swedish massage guy, but this completely changed my mind. I prefer this hands down now. Outstanding service! Also, I was 15 minutes late and they still honored the 1 hr session. I'm very grateful I stumbled across this gem

I received the 60 min full body massage. It was great, she focused on my upper back and neck bc I…read moreexplained I was very tense! I know most reviews are highlighting how rude they are if you dont tip. I cant imagine NOT tipping. I normally tip $15 for a massage. I tipped her $20 because it was beyond. I felt refreshed!! :)

I love this place. We play 60$ for a 60 minute massage. I wish I knew the ladies name that does my…read morefull body massage. But she really gets in there. They do speak very little English but that does not seem to be a problem. You can book an appointment or do a walk in and I have never had any issues with waiting. At any given time I've seen 3 employees. This place is very quick and clean. The hot stones are my favorite. I come out of there refreshed and ready to conquer the day.

I didn't see any like experience reviews, so I'll set the scene…read more You walk in and it's very similar to any other massage place, there's a small waiting area with a few fountains facing the front desk. The front desk has the pricing flyers in a stack. The wall to the right has recommended tip amounts based on the service. They recommend $10 and up. To the left is a room divider. You pay before the massage and they also ask you to leave a tip then too. Usually I just tip, but I did hear someone ask if they could tip after. I paid with Apple Pay and once I put the tip on the receipt the receptionist gave me the dollar amount. When you pass the divider there's about 9 beds in the general area and 3 "rooms" divided by curtains to the left. The door at the back is where the employees break and the restrooms are. A little box is provided to hold your phone and belongings. I did a 30 min foot massage and to my surprise, they started at my head while my feet soaked. The massage was wonderful. Linda was my masseuse. The massage ended with some hip stretching and some leg massage. The tip exchange was weird for me, just cause I'm used to someone taking the tip from me, but when I offered, she didn't take it. So I left it in the little box and said thank you and went on my way. I'll come back. It's a good refresh.

I've been coming here for almost 2 decades, which is why this is really disappointing to write…read more This place used to be something special I recommended it to everyone I knew, even family & friends visiting from out of the country It was always a go-to But lately, it honestly feels like the end of an era The atmosphere now feels unwelcoming, and the quality of the massages has noticeably gone downhill Most of the original masseuses who helped build this place are no longer here, and it shows you're not paying your masseuse enough so they depend on tips...which brings me to my next point What really stood out to me this last visit is the tipping pressure Its getting out of hand There's a sign rating tips with faces: $10 $15 $20 and it creates an uncomfortable experience that takes away from what should be relaxing After my Half-assed massage I handed over my $20 tip and i politely asked for her name so I could thank her properly she ignored me, put on the fakest grin I've ever seen and walked away It's frustrating to see a place I supported for so long fall off like this.. the prices continue to go up quarterly but the massage quality goes down..make it make sense I truly hope management and the employees take a look at what's changed, because right now, I can't confidently recommend this place anymore I walked of there with even more stressed than when I walked in. I hope today was just a blunder. I will give it 1-2 more chances but idk when For now It's been good but this is goodbye

Amazing visit as always. They have great, certified staff that always take care of their customers…read more Whenever I bring up any type of pain that needs attention, they make sure it's gone by the end of my visit. I appreciate that they actually use force when asked to use hard pressure while still checking in during the massage to make sure it's perfect. Prices are super reasonable and it's worth the trip every time.

My fiancée and I went back for couples massages today. And our experience was a lot different…read more I will say, I texted first thing in the morning and got an appointment right away. First, we're both girls and so I feel like people get thrown off when we ask for a couples. She said there's a curtain if you wanna seperate and we're like no, we don't need to seperate. We didn't get a room this time, we were in the curtains that are right next to the front desk. But you can hear EVERYTHING. We heard someone finish their massage and say they're going to the car for tip. We heard a man come in and say he was super excited because it was his first time and he kept asking for extra. We heard another man come in. I learned they take Zelle. Being in the back room was super helpful I guess with missing all that noise OR it wasn't as bothersome. My fiancée loved her massage. I did too, but I left feeling sore and the morning after my lower back is super sore. I did ask for medium not hard, but idk. We may try to return due to the reasonable costs. 90 mins for $90 and because we're creatures of habit. I may just ask for the room in the back next time.

I have been to this facility before and have had some excellent massages. Tonight, however, I tried…read moresomething new. I booked a "Luxurious Body Treatment Set". It consisted of a 50 min body scrub followed by a 50 minute massage. First of all, I have never been interested in a scrub because I figured I could just exfoliate myself at home. Well, I'm so happy I gave it a try. The scrub was done in a private room and then I was escorted to a private shower to rinse off. After the shower, I was taken back to the room for an incredible massage. Jenny was my therapist and she used warm coconut oil and hot stones to hydrate my skin and relax my tense muscles. She included some face gua sha and a hand mask. I felt so spoiled and relaxed when I left. If you are looking to treat yourself or someone you love, I highly recommend this package. You will not be disappointed!

My wife has chronic pain. We found Gentle Crane and the service has been phenomenal. My wife has…read morebeen receiving care from Kristen, maybe 12 times now. She gets the care she needs to relax her muscles and break up re-occurring knots and tension. My wife likes to talk alot and Kristen has been so friendly and attentive. I do not talk that much :) and Kristen can go with that flow also. If you choose to be chatty, they will listen and chat but if you want to stay silent and be in the moment that is okay too. I have also had massages from Jenny and Ashley who were all amazing. Each therapist employed different but effective techniques on me. In all cases they zeroed in on trouble spots I didn't even know I had. They are professional, artists of their craft. For small size ladies they can apply a LOT of pressure if it is needed. I like to lift heavy weights and getting the pressure relief really helps in my recovery and range of motion. The facilities are nice and clean. Having private rooms with soundscape and scents really adds to the privacy and atmosphere. Treat yourself and book an appointment.

We called last minute for a couples massage. They were able to fit us in for 90 mins together…read more Clean place. Clean room and fresh sheets. Massage was fabulous. I asked for strong and she delivered. My husband had the hot stones also and he loved it. Very nice ladies. We will be back!! Thank you for making us feel so much better!!

The best massage I've ever had! Ok, ok, but to 3 for sure. I was married to o narcissist for 6…read moreyears, so my cortisol runs high. I carry a lot of tension everywhere, not saying that i have more stress than the average person, but my body doesn't disperse it well(I know there's a better word for disperse, but it's not coming to mind). Whether it's work, lack of work, school, the family, the gf/bf, whatever/whoever it is that's causing you grief, go to Miss You, I guarantee you, you won't be so stressed out when you leave. Have you ever had a chihuahua on your lap and they're trembling, and each time you pet them, you feel the trembling slow down and it slows down some more, until it stops. I just left Miss You Spa, I am that chihuahua! It's 107 degrees outside right, and I feel as cool as a cucumber!!! Oh ya, ambiance right? Cool(I run hot) nothing worse than a massage while you're sweating, I'm speaking of other spa's, Clean towels, sheets, clean environment. None of the staff were chatting it up, walking in and out, nobody was messing with my chi! Lol who the hell am I. That was a joke, but I read some of the other reviews before coming here and I disregarded it and I'm glad I did! I came in stressed, frantic, in a rush, I left here......CALM.... Thank you Miss You Spa and I didn't get her name, but if you're reading this Charlie, I literally just left. If you're thinking 'should I try this place?' A million times yes, you definitely should. I'm coming back, I don't even live in this area, but things last night went better than expected, I did my walk of shame, some time after lunch, I found my self near Ontario Mills, Miss You Spa was the first one that popped up, it was the closest one and it offered a table shower, which I was need of, I normally would ask my friend to use their shower, but roommates, might have been a bit awkward. Anyways, come to Miss You Spa....totally worth it!

This is not eleven19 Med Spa. This is Heaven Spa. They should remove the eleven19 immediately.read more

Came in here on a late night and got a massage. I called prior to make sure it was open. The…read moremasseuse was a nice lady mid/late 20's and she gave me gentle massage. She worked my back and legs and flipped me over to do my arms and legs and thighs. I was very tense and had some firm tension in specific areas. She immediately took care of me and released all the built up tension. At the end of the explosive experience she even put on a face mask and massaged my face. I gave her a good healthy tip. At the end I was one happy customer.

This place is very clean and the ladies are polite give very good massage…read more My shoulder was hurting and they make feel better I recommend this place Have a nice day

Very relaxing atmosphere and friendly staff. They could tell I am a but shy occasionally and made…read moreme feel very comfortable. My back feels better and I highly recommend.

Really great and relaxing! I feel rejuvenated, I recommend coming here. Super nice and clean!read more

Amazing massage! The hour went by so fast. I highly recommend!. Ella was the best. She made sure…read morethe pressure was just right.