The customer service I received from Donna at Golden State was phenomenal from the first call. I wasn't sure what I wanted and she was very patient and very knowledgeable on their products. My door is beautiful. Totally love it! My installation was smooth and my door looks and works great! I highly recommend Golden State Garage doors! read more

I highly recommend this company! Ramiro was very knowledgeable and professional. He went above and beyond to accomodate my needs to ensure that the job would be well done. The instalers arrived on time and were very courteous. They did an excellent job and the door looks great! Thank you for a job well done! read more

I was referred to golden state from a neighbor who stated he "got a much better deal than a lot of our neighbors" using this company. im part of an HOA and they have provided service to our community for decades. so i was quite hopeful of a great price and scheduled an appt for an estimate from the very personable receptionist. though i will always shop around for anything i do and got multiple quotes. not only did they quote higher on all garage parts than another company i had come out ($100 more for the clopay value plus door, $30 more for added windows, $15 more for opener)...they provided the retail price of the clopay premium door when i was informed [from the other company] that its heavily on sale right now. so golden state hid this information hoping to gain even more profit....rather than passing deal onto the customer. not my type of company. with a more personable, transparent, caring company, i am getting the premium garage door for $25 LESS than the base model 'value plus' door golden state quoted. * Employee who came out for quote also gave no care or regard to existing flip up door being broken (one sides spring broke) after it was mentioned. other company noted before even being told and generously repaired with an extra spring he had...before even getting my business. THATS a impressive local business. not golden state. read more

I was originally put in contact with Mike at GSGD by my general contractor. Mike went out of his way to ensure that We were getting exactly what we wanted and even came out to the site on a couple different occasions to make sure we had ironed out all of the details. His crew was fast, efficient, and friendly. I had one issue a few weeks after the doors were installed and they were out in no Time to get it resolved. I am glad that we were put in contact with GSGD as we will be using them on any future projects without a doubt. read more

Golden State Garage Doors - Garage Door Services Near Me - El Cajon, California

On time promise, He complied with the Covid-19 CDC guidelines. Larry is very professional and highly recommend. Thank you Golden State Garage Doors for your reliable technician. read more

Larry came today and he was the most knowledgeable and was a great teacher! Would recommend this company anytime.

Golden State has lost its respect for its customers. Along with four of our neighbors we contracted with Golden State about 10 years ago for new garage doors. Everything went fine. About four years ago, our double door broke its torsion spring. We had Golden State come out. They replaced it, lubed the tracks, and even replaced the garage door opener. Again, everything was affordable and fine. Then, about a month ago the single door broke its torsion spring. Not even thinking twice, I called Golden State immediately. I explained that we were long-time customers and needed to get this repaired. They brought up my records and set a time for the next day. I never asked the cost and they never stated one. In my naïveté I believed that the cost would at least be competitive if not a customer-discount. Imagine my shock when the service tech arrived and quoted a price of $475.00 for a $300 - $350 job. Unfortunately, I had visitors staying with us and I needed it done ASAP. The job took all of 20 minutes. When I emailed the company that there must have been a mistake, I received no reply. I then wrote a letter, again no reply. Yelp, social media, and word-of-mouth are my only recourse. Golden State Garage Doors has become way too expensive for me, my neighbors, my family members, and my friends. It's really too bad, they used to be competitive. read more

I feel scammed !! Tom came, looked at my garage door and gave me a quote of $100. I asked him to proceed. When he was done he said it will be $200! It ended up as his word against mine. I had already received an estimate from another company earlier in the day for $150. I did not hear him incorrectly!!! I would not have accepted an estimate of $200! It would not let me post this without a star ..... that's the only reason there's one star. read more

They installed 4 new doors and openers at a new house my in-laws built. Mike was very accommodating and professional. He definitely knows his stuff! The doors turned out beautiful. Would definitely recommend Golden State Garage Doors! read more

This is the best company! They work to meet your needs. I have been using them for 16 yrs and have never been disappointed. Give them a try. read more

I will not use or recommend this company to do repair work on my garage door again even though they were the original installers. They quoted me $475 to replace the two torsion springs, one of which broke. I thought the price was high but I was in a bind not knowing if I could get my cars out of the garage, so I authorized them to do the work, which they did the same day. But when I learned that the two springs retailed for just $80 total and that the technician required only 40 minutes to do the work, I was astonished at what they were charging. I made an appeal to the owner to reduce the charge. No such luck! Subsequently, I got a quote of $230 from another reputable installer to do the same work. Obviously, I should have taken the time to check around before I authorized Golden State to go ahead. Live and learn! read more

I needed my old garage door repaired since I can't afford a new one right now. The woman who answered the phone was very friendly and got me an appointment within a day. Tom came and fixed what needed to be done. He was also great: helpful, very knowledgeable and friendly. I feel he went above and beyond to get my garage door working again. When it's time to buy a new door, I'll be calling this company! read more

The owner of our company called Golden State Garage Doors to get our roll up door repaired and was told a few guys should be able to come out but was not quoted a price on the work. We had this same company come out a few months prior to repair another roll up door that had the exact same damage done to it. The total for the work was $250 and took a few hours. This time they came out and without giving any sort of quote either verbally or in writing, began the repairs, which required no parts and less than an hour of labor. They handed me an invoice for $675! I phoned the owner of my company and he was told by the owner of Golden State Garage Doors that they could knock off $200 but still no explanation for the huge markup on the repair (that was much quicker than the prior repair from the month before.) Demanding payment before they left we paid the $475. Our owner called their company several times and left many messages without a single return call to explain the price gouge. This is an extremely dishonest company, beware!!! read more

Update, mike the owner called today. He was Upset that a review was left when work wasn't completed. I didn't review the work performed, just my experience when I called for a repair. He said he wasn't involved in that particular estimate for the repair and that the pricing would have been less and more competitive. I'll bump one star for the effort of making the phone call.... Just called golden state to come over for a repair. That had installed the door 7 years ago and provided service for it recently as a few months ago. I thought a relationship was established. I guess not. Rand, was the tech who showed up. nice guy and knowledgable but unfortunately has no control over the prices given. Quoted $425 for a spring replacement. In which he said is the middle pricing. Oh yea, he said they have different pricing tiers for different Clients. Which means if they feel like they can charge more they will. Well needless to say I told him that was too much. I called 2 other highly reviewed companies and got quoted $275 and $235. Which at this point seems fair. Good try golden state. Not this time tho. Go try on retire on another job. You Lost all my future business and anyone I know needing service or installation of new. Feel bad for rand. read more

Golden State Garage Doors made a service call to our home to repair a misbehaving garage door. The repairman checked the connectors on the back of the motor, lubricated the moving parts, ran the door up and down, collected his $95, and left. That evening, when we next used the garage door, it still wasn't working. My wife called the next morning to set up an appointment for the following day to get the repairman back out. The dispatcher told her they wouldn't charge for another service call, only for parts if needed. So he came back out and readily discovered the safety sensors were bad (he just needed to hold his hand in front of the beam to diagnose) So the bill came to $100. $75 for the new sensors and $25 for labor. While he was installing them I checked online and saw that the average price for the exact same sensors was $30. I told the repair guy that we were told there wouldn't be another service charge and that, although I realized they had to have some mark-up, what they were charging for the part was out of line. He called his office to confer and they wouldn't budge. He said "you were told there wouldn't be another service charge, not that you wouldn't be charged for labor". What tha??? He also said something about the parts markup being due to having to carry them around??? I know they can't work for free but the need for their return was due to his misdiagnosis the first time plus they said ... With the service charge vs labor thing and the price gouging on the part we won't be recommending them anytime soon. I'll chalk it up as an inexpensive lesson on watching your back with repair people you don't know. read more

Golden State Garage Doors is right on top of things They installed my door about 1 month ago. Then just the other day I Pushed the button to lower the door. I did not see the broom leaning against the track. the door did just what it was supposed to do when it hit the broom it went back up. I moved the broom and pushed the button again. long story short be sure your door tracks are clear. Golden State was out in less than 2 hours to fix it. GREAT CUSTOMER SERVICE!! read more

I was referred to Golden State by a friend who is a contractor. This friend always recommends the best people, so I knew I would be getting great service. I called about my broken garage door. Mike was here and done in less than 2 hours. He replaced both of my springs and my garage hasn't sounded this good or run this quietly in a long time. Great Service and I would highly recommend Golden State to friends! read more

OK...I called them through a local community paper and did not Yelp them. My review is a little mixed - the work was top notch, the parts high quality, and Rand, the installer, was personable and knowledgeable. HOWEVER.....I was clear on the phone when I called and spoke to the front desk and to Donna (the tech coordinator) that my unit was over 20 years old and that my goal was to get a safety sensor installed. She confirmed that they had the part for the brand. When Rand showed up, he immediately said the unit was too old to add the sensor and gave me a price on a new garage door opener. Sticker shock on that one. After some conversation, we were able to agree on a price. Now I realize that price, though less than their original quote, was still higher than many other companies on the market. In addition, I now know there are 3 ways to install tracks - chain (the noisiest), belt or screw. Those options were not presented. In an effort to be proactive, and because I had had springs break recently on another place I take care of, I also had Rand replace the springs. This, too, had to become a bargaining conversation. I ended up with good products and a clean, one hour install, but I am confident that I overpaid at least $150 to $200 over other companies I could have used. I started the day expecting to pay about $140 for sensor install; I ended with paying several times that for replacement/repair. I am OK with negotiating prices, but I do not have the knowledge for true value. A truly reputable company should not pad prices hoping that the customer will not bargain. When a garage door opener or springs break it is stressful for the homeowner, and we can be vulnerable to price gouging. Golden State should review their pricing structure and be more credible with their estimates. I see that common thread running through these Yelp reviews. Rand should not have had to be a salesman or go-between in negotiation, and I should not have had to be put in that position. Mike, as owner, please take note. When I reread reviews, I see a lot that are not "recommended." but they are positive for your company. How is it that Yelp can suppress some reviews? read more

I bought a garage door opener from Sears and paid extra to have it installed. When the tech showed up to the house to install the opener he said my garage door was ready to fall down and he could not install the opener. He said it would cost between $700-$800 to repair the door. I called Golden State. They were able to repair the door for less than half of that what Sear had quoted me. They also installed the garage door opener. I called Sears and they refunded me the cost of installation. Thanks! Great Job read more

Once I called, it took 2 days to coordinate an appointment. The rental house was vacant so setting up a window of time was easy since I didn't have to be there. But I coincidentally happened to be showing the house when service man arrived. They had all the tools and equipment and figured the problem out pretty quickly. Then fixed that, looked it all over to see if it was safe and working properly. Rolled the code and synched the 3 remotes. Was very happy with the service. Would refer to friends and will call again. Fast and fixed. read more

Great experience, excellent service. Friday night my garage door was only going up a few inches. One of the hinges had broken and had to be replaced. I called on Saturday morning and sent a picture of the broken hinge via text. He called back and gave an estimate for price and arrival time. He arrived by 1:30pm (on-time) and replaced it very quickly not exceeding the estimate. He did not charge extra for a Saturday visit (very happy). He was nice and courteous even gave advice on maintaing my garage door. Excellent experience for prompt, reasonably priced service to have my garage door fixed so quickly! read more

Amazing experience all around with Golden State. After shopping around a bit for Clopay doors, Mike at Golden State was able to beat our lowest quote. Donna was great to coordinate with, ensuring that we understood all of the options available and even mailing us printouts to be sure that we were on the same page about the configuration options. Curtis and the install crew were fast and professional and Donna followed up after the install was complete to ensure that we were 100% satisfied with the job done. read more

Golden State Garage Doors have now installed doors on two properties for us and both the hardware and service have been top notch. They were able to accommodate our tight deadline and the doors arrived on time and were installed with precision by his crew. At one point about eight months after the initial installation, we had an issue with one of the doors and they promptly sent out a technician to remedy the situation. The owner, Mike takes a personal interest in making sure that his customers get the best product and service at a competitive price. They are easy to deal with and did not try and upsell a higher cost door that would have been unneeded for our application. If personal, attentive service and a quality product are what you are looking for when shopping for a roll up garage door, then Golden State Garage Doors should be on your short list. read more

We got a call from the owner after our yelp and he was on site next day. Repairs to the motor are done and he moved the motor to another door for 1/2 the cost. We will continue to refer them and use them. Curtis is very nice and a great representation of this company! read more

I have never done business with Golden Stage Garage Door Co or even spoken to them yet they have decided they could plaster their stickers all over my building, eight in total. While removing the stickers that they plastered onto my building without my permission I removed paint as well from the building and now have to repair that. If this is how this company does business I will never use and them and tell everyone I know the same. read more

I just received the most horrible and rude service call of my life! The guy must have still been feeling the toxins of his night before because he was acting like a drunk angry man. He wouldn't let us move a brand new Harley out of the garage and out of his way to replace the spring that broke on the door. He was insistent on fixing the door in under 15 minutes and not stopping what he was doing. He came in with our apartment repair kid and starting working on the door without giving us a few minutes to clear the way. He made comments about how he was living in a better place than ours so it excuses his behavior to lack decency and an ounce of common sense. He was chugging monster energy drinks so I'm sure that led to his angry behavior at 7:30 in the morning. If you want to feel your belongings are safe and the service man is safe, use another company. I do not recommend this one! The only reason this company was allowed to be in our home was because of the contract with our management company. I would asked this man to leave immediately if I was paying for the service. He made me uncomfortable and would not stop yelling at us that we couldn't move our motorcycle. It was truly an unbelievably horrid experience! read more

Golden State installed our garage door about 8 years ago. Recently the sensors got off track, and the door wasn't shutting properly. It also started closing and opening with a little more difficulty, so I knew it was time for a tune-up. Rand came out, took a look at the sensors and told me it was time to replace them. He also told what it would cost for a tune-up. For both parts and labor, it was about $250 - a great price considering I hadn't spent any money on it for years. Now the garage door is working perfectly again, and I'm thrilled with Golden State. They know what they're doing, and do a great job! read more

Recently used them for my company to install a couple of dock levelers in our warehouse. The service, install and communication was top notch. read more

The guy who came out (I forgot his name) was very professional and knowledgeable. He was friendly and fast!

I try not to base my reviews on one aspect of service, price or negative reviews... I called Golden State about 3 months ago for an estimate on installing three coiling roll up doors for my shop. Mike (the owner of GSGD's) was on time, honest and a joy to deal with. Allana the company manager is also on top of everything. The job was completed yesterday with no hiccups. The crew of Curtis, Larry and Sergio were efficient, tidy and timely. They cut a perfect hole in my stucco wall for the man door and trimmed it with re-sawn wood in order to better take primer and a top coat of paint. All said and done on time, old doors hauled away and a good weather tight seal on the doors. Patience and good communication from the customer and provider of a service make for a positive experience. This company makes it simple. Thank you. read more

I never write reviews but I am so happy with this company I just had to share! Very friendly courteous staff and crew, showed up right on time, no hidden fees or extra costs. Love LOVE my door, it's beautiful and works perfectly! I could not wish for a better experience. Thank you for making what could have been a huge pain, a very easy and pleasant experience. read more

Called them at 9:00 am looking for a repair for a broken main spring on my garage door. Donna was extremely professional and got back to me within 10 minutes with a guaranteed arrival time for a tech between 12 and 1:00. He was here at 12:10 and went right to work. Within 25 minutes it was done. Repaired , cleaned and lubricated. They also take all credit cards. Very happy with Golden State and will certainly recommend and use them again if necessary. read more

Be extremely careful! I beleive customer service gets a comission on invoices. The seller 5 stars, the installers 5 stars, the customer service (negative) -7 stars, total 3 poiints divided by 3 equal 1. I bought a door on March 2015, honey moon beautiful, after 11 months the door broke, I called them no response, next day I called them Customer service told me there was a charge for diagnostic plus labor and parts, I did not recalled that it was under waranty, the door has a year waranty, she already was charging lots of money even the door is under warranty. She was not very nice to me, I repaired the door myself in 10 minutes, I canceled the service repair .DO NOT DO DEALS WITH THIS COMPANY UNTIL YOU KNOW THE DETAILS IN WRITING. PLEASE! read more

This was the third--and definitely LAST time that we have used this company--I figured they would be good to previous customers as we had them install a new insulated door and opener 14 years ago--our second use of Golden State was for a tune-up and replacement of an outside remote opener--which at the time I thought the charges were a little high but let it go anyway--but this third time was the last straw--seems we got taken by their "tier pricing" which has been mentioned in other Yelp reviews--where they have different pricing for their different clients--I guess that means it depends where you live as to how much they think you can afford to pay for their services--the only good thing I can say about them was that they did respond to my service request within 90 minutes--I needed to have a broken torsion spring replaced--only one broke but they recommend replacing the pair together--so I agreed to that--that's when I got a quote of $675 for the job--when I questioned the amount, they supposedly made a call to their office--and then informed me they could take $100 off the price--I was in a bind and needed the repair done ASAP so I agreed to the slightly lower price--Later that evening, I posted in a neighborhood group I belong to about my experience--and asked what others had paid for a similar job--most of the prices others paid were about half of what I had paid--some were a bit higher than half but no one paid what I had paid--I sent an e-mail to the owner detailing my dissatisfaction of the overly high repair pricing, to a previous customer yet, along with a transcript of my on line story with my neighborhood group along with their responses--I also mentioned I never received an invoice for the service which would be needed for warranty work should the newly installed springs somehow break-- shortly thereafter I got an e-mail of the invoice I had requested so I KNEW they had gotten the other part of the e-mail too--much too coincidental for just the invoice to show up less than 24 hours later. But I never got ANY response from management at Golden State, either by e-mail or my phone number which I had also given to them to discuss the overcharging. So very disappointed to see how little this company values previous customers and is just content to charge as much as they can and move on to the next potential victim at their mercy. I thought companies try and BUILD a customer base--not destroy it by gouging customers, both new ones and former ones. They have lost me as a customer forever. Sorry to see a once good company resort to such business tactics! read more

We purchased a garage door from them 14 yrs ago & they were great. Arranged to have them repair it last week & they never showed up. What's up with that?? read more

DO NOT USE THIS COMPANY! I ordered a very expensive garage door from them and then they refused to install it. I was stuck since I was desperate to get the door put on my house (had no door). All they would do is sell me the door for cash (wouldn't take a credit card) and I was on my own to find an installer. They also made me sign a release that they wouldn't be responsible if there were any problems with the door, i.e. no warranty! Fast forward 6 months and door has been acting up so I called out a garage door service company. They said that I have a heavy duty door with inferior hardware, not heavy duty hardware. Golden State was by far THE WORST contractor I dealt with the entire job of my remodel. I plan on filing a complaint with Clopay and anywhere else I can. The owner and the employees of this company have NO ETHICS and DON'T CARE about anything but money, and certainly don't care about the customer. read more

We have used this company for the last 15 years or so to do routine maintenance, replace openers and replace double garage doors. They have always been responsive, reliable and reasonable. read more

Job well done. Very quick response and fast replacement. Personal touch was so appreciated! Thanx, Michael.

If you are looking for a new product I think these guys are great. Good product for a good price. Exactly what you would hope for. As for Service? I would not choose them. We did a remove and re-install of a large roll up door. The service tech used our forklift and did a professional top notch job. He did have to come out twice So I would have expected a double service call but our bill was $800.00 That is $400.00 an hour. Really? When we called to dispute this amount they knocked it down to $700.00. When I paid the man I mentioned that it was very expensive, he said that it is less than the competition, and that they pay a lot in workers comp. I understand getting professional help should cost but this is more than the consult we paid for brain surgery!! Roll up doors must be the business to be in. Geesh. read more

Excellent work by Golden State Garage Doors. The entire process from tearing down our old garage door until putting the finishing touch (window trim) took only 2 hours. Great team of men. Gene read more