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    Golden Thimble

    5.0 (4 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Golden Thimble

    Clothing alterations

    Clothing mending and repair

    Custom tailoring

    2 More Services

    Dry cleaning

    Stain treatment

    Golden Thimble Photos

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    8 years ago

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    Sam’s Cleaners

    Sam’s Cleaners

    4.8
    (49 reviews)

    Earlier this week, I brought in my new jeans and requested a 2-inch original hem. I recently picked…read moremy jeans back up and was really happy with the results!! Flawless execution, to a point where you can truly feel the attention the detail & appreciate the skills needed for this kind of service. So I'm very fortunate to have this business close by. PRICING: Totally fair. I was pleasantly surprised to have been charged $25 for an original hem. To my understanding, it's more labor intensive compared to a standard hem. Sam helped me from the intake and even recognized me during my pickup. He's kind, polite, a real stand up guy running an honest business.

    I rarely leave negative reviews, but this experience was disappointing enough that I feel obligated…read moreto share it. I brought in several Crate & Barrel curtain panels valued at approximately $900 for dry cleaning. Because of the cost of the curtains and the fact that they were in excellent condition, I specifically asked the owner, Sam, about potential risks before signing the waiver. During that conversation, Sam told me that pilling was a possibility, but he also stated that he had never personally encountered a situation where a customer's curtains experienced an adverse outcome from the cleaning process. He reassured me that everything would be fine. At no point did he mention shrinkage as a potential risk. That distinction is important because if I had been informed that shrinkage was a realistic possibility, I would not have proceeded with a nearly $400 dry-cleaning service on $900 curtains. I would have simply replaced them. Unfortunately, after cleaning, the curtains no longer matched in length. Panels that previously pooled slightly on the floor are now hanging approximately 3-5 inches above the floor, and the lengths appear inconsistent from panel to panel. In addition, the curtains appear to have been pressed improperly. The fabric no longer hangs straight. Instead, the sides appear narrower near the top and wider near the bottom, creating a noticeable billowing or hourglass effect. When I raised this concern, Sam acknowledged that the pressing issue was human error. I should note that I was unable to pick up the curtains for approximately a month due to a medical emergency. However, the condition of the curtains upon pickup does not change the fact that the shrinkage and pressing issues occurred during the cleaning and finishing process. What ultimately prompted this review was not just the outcome, but how the situation was handled. I spent approximately 20 minutes on the phone with Sam attempting to discuss the issue calmly and professionally. Rather than addressing the specific concerns I raised, he repeatedly insisted that I had been warned, despite the fact that shrinkage had never been mentioned. The conversation frequently drifted into broad generalizations about waivers and customer responsibility rather than the specific facts of what had been disclosed to me before I signed. When I explained that there is a meaningful difference between being warned about pilling and being warned about shrinkage, he maintained that shrinkage fell under the general umbrella of possible damage and that he could not be expected to list every potential outcome. I disagreed. When a customer specifically asks about risks, they deserve enough information to make an informed decision. I also found it unreasonable that I was told I could receive either a $50 accommodation for the shrinkage issue or have the curtains re-pressed to correct the acknowledged pressing error--but not both. These are two separate issues. One relates to the cleaning outcome, while the other relates to admitted workmanship during finishing. Perhaps most disappointing was being told that providing any additional accommodation would essentially amount to "running a charity instead of a business." After spending nearly $400 on the service and receiving curtains that no longer fit or hang properly, that comment felt dismissive and unnecessarily insulting. Had Sam simply acknowledged that shrinkage should have been discussed, shown some empathy, and worked collaboratively toward a reasonable solution, I likely would not be writing this review. Instead, I was left with damaged curtains, no meaningful resolution, and a conversation that left me feeling unheard and blamed for an outcome I specifically tried to avoid by asking questions upfront.

    Heather & Daughter Laundry

    Heather & Daughter Laundry

    4.6
    (148 reviews)
    $

    Super clean machines and a well-kept interior made for a great experience…read more  I used a medium load washer for $5.75, which took about 35 minutes. Payment was easy with Apple Pay through AirWallet. Laundry supplies available for purchase but most customers brought their own. The owner was very kind and helpful, answering my questions and clearly takes great pride in creating a welcoming, clean, and safe environment. The quiet residential neighborhood nearby made it easy to enjoy a walk while waiting for my laundry to finish. Highly recommend if you're in need of laundry service!

    Heather & Daughter Laundry is a family-run laundromat located in Redondo Beach. Services include…read moreself-service, fluff & fold, and pickup & delivery (24 - 48 hour turnaround and serving Redondo Beach & nearby areas). [Parking]: Easy and free parking within a strip mall. [Payment]: No need to purchase any cards or get changes on coins - use kiosks for an easy credit card transaction and this laundromat has one kiosk for washers and one separate kiosk for dryers. [Atmosphere]: The laundromat was pretty empty when I came here on Sunday afternoon. There's a TV playing iHeart90s Radio. Very clean space. [Special notes]: * "Drying only" is not allowed. * No rugs with plastic are allowed in machines * Customers must stay with the last loaf at 8 PM no exception * Ask for more info on loyalty rewards program * Any laundry left behind near closing time will be bagged and donated * All pods must go in machine drum and not in soap dispenser. * No public restroom for customers * No large rugs or carpets allowed in the washers. [Price]: $5.75 for a medium load washer. For dryers, $0.25 for every 5 minutes up to 90 minutes max ($4.50). Regular service (24 - 48 hours) = $2.75 per pound. Rush service (5 - 8 hours) = $3.25 per pound. Local pickup / delivery = $4.50 per pound. Kids clothes (24 - 48 hours) = $3 per pound. Comforters, blankets, mattress covers, pillows (2), down comforters = $30. Minimum $30 for regular service and $35 for rush service. Scent beads = $3.75 per load. Bleach = $3.75 per load. Small carpet = $35. Spot treatment = $3.75 per load. Plant based detergent = $3.75 per load. [Holding fee]: The laundromat only hold items for 72 hours. After that there is a mandatory $5 daily holding fee. [Conclusion]: This is one of those laundromats where visitors come for an easy and convenient wash-and-go experience. This is a much better laundromat than Fluff & Fold Coin Laundry in Torrance.

    Starbrite Cleaners

    Starbrite Cleaners

    4.0
    (21 reviews)
    $$

    Love this cleaners!!!! They are so accommodating!…read more GREAT WORK They do excellent work and if you need something right away, they generally are able to clean it same day if you get there early enough. EXCELLENT CUSTOMER SERVICE The staff is SUPER nice!!!!!! I've interacted w staff at their Palos Verdes and Torrance locations and they've all been super nice.

    If only i can give this place 0.. this place ripped me off i brought 3 piece to alter and fix but…read morefor some reason they made mistakes on my dress went back 3 times. Very specific on details how i wanted to fix the back cause its hanging loose but after 3 weeks they told me they couldn't fixed it and made my dress tighter on waist part its size medium went to small size i didn't request to touch the waist and they left the part i need! Charge me a-lot did not do the job and planning to charge me extra for zipper i never heard any ridiculous thing like that! But beware this place had no consideration whatsoever time gas and everything and will ripped you off for money. Unprofessional lack of direction or communication, unfair and unjust! Stay away from this place! This business is fraud. They lie and makes you think they done something and then change story saying they didn't touch! Thanks for waisting 3 weeks of my time, my lunch and gas for nothing! Horrible business. I never been so dissatisfied and disappointed in my life. Dishonest business. You could have been honest from the beginning and say lady sorry we cant fix it! To Avoid this horrible event! Time to hire a real tailor! And workers .

    Golden Thimble - sewingalterations - Updated June 2026

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