My name is Joe and I could not zip my wet suit. I had pulled on it to hard and try YouTube to fix it myself And I could not. Stop by Sam's and he fix it for me. That act of kindness and he wouldn't take any money he had a new customer now. Thank you Sam's cleane. read more

Earlier this week, I brought in my new jeans and requested a 2-inch original hem. I recently picked my jeans back up and was really happy with the results!! Flawless execution, to a point where you can truly feel the attention the detail & appreciate the skills needed for this kind of service. So I'm very fortunate to have this business close by. PRICING: Totally fair. I was pleasantly surprised to have been charged $25 for an original hem. To my understanding, it's more labor intensive compared to a standard hem. Sam helped me from the intake and even recognized me during my pickup. He's kind, polite, a real stand up guy running an honest business. read more

I rarely leave negative reviews, but this experience was disappointing enough that I feel obligated to share it. I brought in several Crate & Barrel curtain panels valued at approximately $900 for dry cleaning. Because of the cost of the curtains and the fact that they were in excellent condition, I specifically asked the owner, Sam, about potential risks before signing the waiver. During that conversation, Sam told me that pilling was a possibility, but he also stated that he had never personally encountered a situation where a customer's curtains experienced an adverse outcome from the cleaning process. He reassured me that everything would be fine. At no point did he mention shrinkage as a potential risk. That distinction is important because if I had been informed that shrinkage was a realistic possibility, I would not have proceeded with a nearly $400 dry-cleaning service on $900 curtains. I would have simply replaced them. Unfortunately, after cleaning, the curtains no longer matched in length. Panels that previously pooled slightly on the floor are now hanging approximately 3-5 inches above the floor, and the lengths appear inconsistent from panel to panel. In addition, the curtains appear to have been pressed improperly. The fabric no longer hangs straight. Instead, the sides appear narrower near the top and wider near the bottom, creating a noticeable billowing or hourglass effect. When I raised this concern, Sam acknowledged that the pressing issue was human error. I should note that I was unable to pick up the curtains for approximately a month due to a medical emergency. However, the condition of the curtains upon pickup does not change the fact that the shrinkage and pressing issues occurred during the cleaning and finishing process. What ultimately prompted this review was not just the outcome, but how the situation was handled. I spent approximately 20 minutes on the phone with Sam attempting to discuss the issue calmly and professionally. Rather than addressing the specific concerns I raised, he repeatedly insisted that I had been warned, despite the fact that shrinkage had never been mentioned. The conversation frequently drifted into broad generalizations about waivers and customer responsibility rather than the specific facts of what had been disclosed to me before I signed. When I explained that there is a meaningful difference between being warned about pilling and being warned about shrinkage, he maintained that shrinkage fell under the general umbrella of possible damage and that he could not be expected to list every potential outcome. I disagreed. When a customer specifically asks about risks, they deserve enough information to make an informed decision. I also found it unreasonable that I was told I could receive either a $50 accommodation for the shrinkage issue or have the curtains re-pressed to correct the acknowledged pressing error--but not both. These are two separate issues. One relates to the cleaning outcome, while the other relates to admitted workmanship during finishing. Perhaps most disappointing was being told that providing any additional accommodation would essentially amount to "running a charity instead of a business." After spending nearly $400 on the service and receiving curtains that no longer fit or hang properly, that comment felt dismissive and unnecessarily insulting. Had Sam simply acknowledged that shrinkage should have been discussed, shown some empathy, and worked collaboratively toward a reasonable solution, I likely would not be writing this review. Instead, I was left with damaged curtains, no meaningful resolution, and a conversation that left me feeling unheard and blamed for an outcome I specifically tried to avoid by asking questions upfront. read more

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Sam's Cleaners offers top-tier customer service. I've always had great service when I've dropped off my clothes to be cleaned, but this last visit topped them. I had a hoodie that had a broken piece of the zipper (the part to pull the zipper up/down), but the zipper teeth were all intact. I asked if anything could be done to fix it and he was able to replace that tiny part and he did it free of charge. I was so thankful and appreciative! Additionally, their quality of work is always excellent. read more

Sam’s Cleaners - Perfect replacement! - Dry Cleaning Near Me - Torrance, California

Great response time, great prices and friendly service! Definitely will be back for all dry cleaning needs.

Amazing service ! I walked in and he fixed my broken zipper right away! I cannot recommend enough! He's so sweet and respectful! Please go to him! He's the best ! read more

the cleaning itself was great, service and all. but the guy didn't tell me there was a gaping hole in the underarm of my suit jacket when it was returned. i didn't notice until i was halfway put the door for prom and i had to sew it up messily in the car ride to the venue. wish i was told of the damage when it was returned but it was probably just my experience. hope it wasn't an attentiveness issue. read more

I went there for the first time to get some basic hems done and not only did they do a great job, they got five pants done in a couple job and only charged $15 per hem. The gentleman working there was also super competent and nice. I'll definitely be going back here! read more

The parking can be somewhat hectic because Sam's Cleaners shares a (large) parking lot with other businesses and the lot can get busy during peak hours. But I've been three times & Sam is courteous, kind & friendly (as is his dad!). Dry cleaning always comes back well cleaned. Prices are fair / reasonable & better priced than many other dry cleaners / cleaners in South Bay. I have a few closer to my home, but I don't mind driving the extra 10 minutes to Sam's, as this is now my go to place. My clothes are always ready on the date promised. Support this local business! read more

Very expensive compared to others in the area for hemming. Went to Nordstrom and it was $20 less

The rating is only for alterations. I brought in two pairs of pants and had specific requests on one of the hems. One was tailored correctly but the other was incorrectly hemmed, even with specific instructions. When I told the gentleman it was not correct, he responded saying there was not enough fabric. I felt the thickness and, being a sometimes-sewer myself, I knew there was still some to correct it. Though he debated it with me and said they "might have some fabric left ". Not reassuring. They did correct the issue and I had to come back a week later, but as a first timer and someone who is detailed about my clothing, it made me unnecessarily nervous taking my items here when i walked in and noticed there was no tailor on site who I could give my specific requests to. But I trusted their process and hoped my request would be passed along. Service was good but as a detailed person, I'm not completely convinced this is the right tailor for me. read more

Sam and his dad Syed are the best. I needed alterations done quickly and they were so kind to accommodate me and did a great job. Very reasonable prices too. Will def be back! read more

Good service!l, and willingness to help. They offered innovative ways to clean our stains.

They are great at accommodating any requests that you may have and they have a quick turnaround to where they exceeded my expectations several times on when something would be available for pickup read more

Love Sam's Cleaners! After discovering my current go-to cleaners in Hawthorne was *price gouging* on both dry cleaning and simple alterations and repairs, I started looking for another local dry cleaning business. Sam's had great reviews so I reached out via Yelp direct messaging to get trates on dry cleaning and button repairs. I've had genuinely friendly service with both gentleman who work the shop, and my clothes are clean and fresh every time--at reasonable prices! They've done a great job on the repairs, too. I think I've found my new go-to dry cleaners. read more

I had two green sweatshirts with heavy oil/fat stains from food that wouldn't come out even with dish soap and baking soda along with multiple wash cycles. I took it here and he told me he would handle it and make sure that the color of the sweatshirt wouldn't fade at all. When I got it back, it was perfect. The stains were completely gone and the sweatshirts were in perfect shape. Would recommend to anyone. read more

I highly recommend Sam's Cleaners. They are extremely professional and genuinely kind, caring people. If you're looking for a place that takes great care of your clothes and offers fair prices, this is the place to go. read more

I finally found my favorite dry cleaner in Torrance! The gentleman behind the counter is so friendly and kind, and the prices are good. I took three coats to be dry cleaned, and he took very good care of them. They look sparkling new! Thank you, Sam's Cleaners! read more

First time customer and very satisfied. I brought in a suede jacket that had seen better days and a vintage genuine Tommy Bahama silk shirt. Both were returned in like new condition. Pricing was reasonable and transparent. Parking can be somewhat of a challenge. Get there in the morning before the afternoon- evening crowds. Will definitely return. read more

Tailor helped me altered my son's Burberry bodysuit to a T-shirt!! Like original cut! Very very high quality, way beyond my expectation. And with very very good price. (I quoted 4 shop, this shop offers the lowest price). The tailor is nice and the front deck staff! I need to give them this good review! read more

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Hands down the best dry cleaner in the South Bay! I've been to multiple cleaners in the area, but none of them compare. Their prices are unbeatable, the quality of the work is always excellent, and they're incredibly reliable. No matter what time frame you give them, they get it done perfectly and on schedule. What really makes this place special, though, is the owner. He is genuinely one of the kindest and most caring people I've met in any business. He always greets you with a smile, remembers his customers, and makes you feel welcome. It's rare to find that kind of service these days, and it makes such a difference. If you're looking for great results, fair prices, and service from someone who truly cares, this is the place to go. I couldn't recommend them more highly! read more

Super friendly staff and they did a great job dry cleaning my sports coat. They take such pride in their work and they really value their customers. read more

I cannot say enough! I have not had the opportunity to use this business yet but I locked myself out of my car in the parking lot I asked the gentleman inside Sam's cleaners if he had a hanger I could purchase and he was kind enough to give me one. He was extremely friendly and had such a positive attitude not to mention a smile on his face to greet me when entering. I definitely will use this business for any dry cleaning needs I have. This place has such a positive and friendly vibe. Thank you! read more

Communicative and fairly priced. Did a great job removing a stain from my white shirt.

Fantastic dry cleaner. Friendly service, quick turn around and the prices are the best in the area!

Quick response online for the cost to hem a pair of pants. They were friendly, clear and the turn around time was great. The young man that helped me was just great. I will certainly be going back. read more

i forgot to give amazing shop a review sooner.... my bad... they are fantastic... .the young man behind the counter is a rockstar... such a great personality... and they did a fantastic job hemming my suit pants at the last minute with a great price... i also took in tuxedo jackets with stains to see if they could help... came back looking fantastic.... thank you so much :) read more

Great service - always met with pleasant greetings. Great price - I've gone to a number of cleaners in SB. Good quality. Love this place

Sam the owner is great. He cares about his business, alot. He took me in on a last minute suit pant alteration. Came in, dropped off, and got it back the next day. He was nice, accommodating, and attentive for something that doesn't produce much in one for his store. But he gained a customer moving forward. read more

I had some jeans and dress pants hemmed, and they look great! I was hesitant on hemming jeans because the factory hem is hard to replicate. I tried it and they look amazing. If your jeans have a really faded/distressed hem, the new hem won't look like that. But mine are not so distressed and the hem looks good. Easy experience, friendly service. read more

Sam’s Cleaners - New hem - Dry Cleaning Near Me - Torrance, California

Went there to get my jeans hemmed and they looked great. Pricing is affordable too at $25 for an original hem!

Sam's cleaners helped me when I was in a bind. I went in on a Thursday with a hole in my dress that I planned to wear that Saturday. I expected a day for turnaround but he got it fixed in 10 minutes!! I am so thankful! Super helpful and professional. Definitely coming back again! read more

My first visit and it was the text book example of white glove customer service. From drop off to pick up it's how I wish every interaction could be. I walked in and was immediately greeted with a warm, professional and positive hello. I have to say that is more and more rare as people either can't make eye contact, may exhibit they have no desire to be where they are or have no idea what they are doing. I can't tell you how refreshing it was to walk in and be greeted so warmly. I explained I had not been there before but wanted to dry clean a cocktail dress and sweater. The young man was very kind and told me that it would not be a problem and we went over both pieces together to mark any specific spot. He was thorough, took his time and didn't rush me when going over the two Items I brought in. He marked everywhere I pointed out and said they would look both over carefully and asked for a bit of information to create an account. It was very simple. I was pleasantly surprised when that part was complete I was told that your first time there gets you a discount. How cool is that! Just got better and better. The cherry on the cake was I was asked when I needed it, not told a date! That was really great. Lastly I inquired about when you pay and was told not to worry about it until pick up. A few days later at pick up... greeted by the same smiling person who welcomed me and was kind when I couldn't find the receipt I knew I had in my purse. He said I just need your phone number, I remember you. That was such a nice relief and just like that my dress and sweater were there neatly on hangers in a bag and paying was a breeze. I highly recommend Sam's they are genuine , personable and professional. Their customer service is impressive and prices more than fair. You won't be disappointed. Easiest thing you'll do in a day!! read more

I brought in a jacket for dry cleaning and they did a great job. I messaged them for a quote beforehand and they were very responsive and helpful, and the quote was very reasonable. I'll definitely be coming back here for any future dry cleaning or alterations. Thank you for the great service! (They are right next to the CVS on Torrance and Anza) read more

Needed to get a bridesmaid dress hemmed. Sam's cleaners did a fabulous job. Service took less than a week. The main worker/tailor is super kind and has a lot of experience. Price was excellent as well, about $60. Highly recommend!! read more

The best cleaners I've ever been to! Everything from the location to the pricing to the super-friendly staff. 100% recommend! :)

I went to Sam's Cleaners to get alterations done. All alterations came our nice. I would recommend if you need alterations done, check Sam's out. read more

Fast turnaround, friendly staff and fabulous results! Highly recommend Sam's Cleaners for all of your alteration needs.

Sam Cleaners is now my go to for all things Alternations and Cleaning. Sam is fantastic. Service is TOP quality. I had a pair a pants hemmed and they came out so well done. Shoutout to this business. If you are visiting or live in the Torrance area, I highly recommend this small business. #SupportLocal read more

My first time visit to Sam's Cleaners - read the Yelp Reviews. I found them very friendly, courteous, job well done.