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    GOLFTEC Chapel Hills

    2.5 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    7 years ago

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    Ask the Community - GOLFTEC Chapel Hills

    Epic Mountain Gear

    Epic Mountain Gear

    3.4
    (59 reviews)
    2.6 mi
    $$

    I wish I could give Epic Mountain Gear 10 stars. I brought…read morea bike in for service on a tire. I had gotten the bike as a donation to a family whose youngest son needed it for transportation to school. The service person not only fixed the tire, but he also fixed the brakes and the gears. I had no other way to take care of this bike and Epic was recommended. I so appreciate their help. And so does the young son.

    I spent over $1,000 at this store, returned the following day to exchange cycling gloves and return…read morea ski backpack that was too small for the gear I purchased there. I had a paper receipt for the backpack and was given a concerned look for the gloves' exchange since they were on a separate receipt, through the email, no paper receipt given for those that were purchased with ski boots and ski helmet. (and extended warranty for the boots' fitting) Manager Allen (supervisor, he said). He couldn't find my purchases from yesterday and the email attachment would not come up, only white page. He tried several ways to get my receipt up so we could exchange the gloves but I was worried that the warranty for my boots fit guarantee for an added charge would not be honored because they had no record. They tried my phone number and email, nothing. So I asked for a copy pf my receipt from yesterday, paper copy, and he himhawed around and shuffled his feet and finally came up with, "it was my fault and my phone's fault the receipt attachment would not open." So that trust is nonexistent and I will never return there. No apologies or assistance to help me, even the clerk from my purchase yesterday wouldn't help, sad place

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    Epic Mountain Gear
    Epic Mountain Gear
    Epic Mountain Gear

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.3
    (26 reviews)
    0.2 mi
    $$

    Hey Dicks, While…read morenot optimal, sometimes your customers and employee have to take a shit. Nature calls in the most inconvenient times. But, y'all know this. Why then do you make your toilet paper so fucking hard to get it. Is there where you lose money? Worry customers and your employees will use too much? I'll shop where I feel some level of respect is giving to customers and staff.

    Unfortunately we had a very negative experience this morning at Dick's. I was administering a…read morepublic access test for two US Veterans and their service dogs in training as their final step to become fully certified teams, which is a HUGE accomplishment for them. We barely got in the door and were immediately asked to leave. The employee who stopped us from entering was "Coach K" (he refused to give me his actual name). I politely explained to him that per Colorado State Law, service dogs in training were granted the same public access rights as working service dogs and I was happy to show the law on my phone. He indicated that he was aware of the law but that last week a group was in there training their dogs and one of the dogs was barking aggressively, so they decided to not allow dogs to train in the store. I informed him that that is in violation of the law and we were not training, we were testing. He said he didn't care and to take it up with corporate. After I clarified that he was really going to not allow us and our very well mannered dogs access to their store, he said we needed to leave and this was the last time he was going to say this, which implied to me that if I didn't leave he would call security or the police. Usually when we have these access issues it is due to ignorance of the law. Not just someone completely choosing to ignore the law because they feel like it. These were disabled veterans who worked hard with their dogs under the supervision of our non-profit service dog training organization for over a year and they deserve to be treated with respect and like any other customer when they are in public. I called the corporate office and filed a complaint about the store, so hopefully this issue gets resolved quickly as I plan to follow up.

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    DICK'S Sporting Goods
    DICK'S Sporting Goods
    DICK'S Sporting Goods

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    GOLFTEC Chapel Hills - golf - Updated July 2026

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