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    Gong Cha

    4.3 (139 reviews)
    ModerateBubble Tea
    Open 11:00 am - 12:00 AM (Next day)
    Updated 3 months ago

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    6/6/26. Hubby got his taro smoothie and I got mango green tea. That was very refreshing!
    Jennifer W.

    6/6/26 I must admit, i'm not one to wait for more than 15 minutes for any kind of drink, hot or cold and for some reason, this one took at least 30 minutes, which is extraordinary for any kind of drink at all. Hence the 3 stars. The only 2 staff there, 2 young ladies were no slouch at all, they were slammed! They both moved with a purpose. It's a very small shop. There were 2 kiosks as soon as you walked in. I counted 11 customers including myself waiting for their drinks. No outdoor seating, only 3 small tables with 7 chairs, 1 bench that sat 4 adults, no restrooms. This used to a candy shop a while back. Normally I would take photos of the establishment but there were too many people inside & I did not want to bother them & include them in the photos, if I could help it at all. I ordered via kiosk coz the staff were ultra bz. Usually, I prefer the human interaction but not encountered at this visit. Got the taro smoothie for Hubby & got an iced mango green tea, both were decent. I liked my refreshing drink at 50 % sweetness level & easy on the ice. Next time, for any Gong Cha shop, will go on an odd time, not when it's prime time like weekends. It was good but waiting in a small shop for 30 minutes was long, if it was food for a party of 4 or more, I would've been more forgiving. Decor needs a little bit of work, nothing flashy, just, something, anything lol :-)

    Hayley H.

    All gongho for Gong Cha. This bubble tea spot does it all. Their menu includes options like milk teas, fruit teas, and even energizing beverages. They also have mochi desserts for anyone seeking a small bite. I wanted to try something a little different and ordered the yogurt passionfruit fruit tea with boba. The drink was light and refreshing, but possibly a little too sweet for me. Either way though, I gulped this bad boy up while walking the many isles of Barnes & Noble. Looking forward to exploring more of their extensive tea menu.

    Geraldine R.

    Came by for the Harry Potter themed merch... and am pleased with the plushies but not the Patronus Elderflower Powder Lime Tea (just too... acidic for me). Service was speedy and efficient. Will be back to try their other drinks!

    Raymond G.

    6/5/26 Gong Cha Long Beach, CA...Came here at 9 am Opening. Met Henry who works here! Awesome guy! He made my XL upgraded Honey Lemon Levitea! Great drink, low calories, low sugar! I totally recommend everyone come check this place out as Henry shows great customer service and this specific drink was perfectly made! Cool little place to hang out in the morning! See you here!!!

    Patricia U.

    Amazing service, one gal running the whole packed store on her own with the biggest smile, so patient (my 1st time) and so helpful! 9 guests ahead of me. I ordered something with Matcha and Boba, so refreshing, not overly iced like most places, not overly sweetened; perfection! I really enjoyed it on my walk back to the marina. Not overly priced either. Love the ambiance, so many cute trinkets to purchase. I will definitely return!

    Peach Yogurt
    Danielle H.

    This is a tiny boba shop at the Marina Pacifica near the movie theater. Plan to take your drinks to-go because there's nowhere to sit and chat. My peach yogurt had an odd sweet taste and it was also too sweet at 50% sweetness. Their service was great! The guy working last Wednesday in the afternoon was very kind and quick to make my drink. This place is worth another shot.

    Brown sugar boba milk tea
    Alexis A.

    Gentleman at the counter was super sweet and quick at making drinks! I came in for the Felix PCs and he offered to trade my duplicates so I could complete the set :) The drinks were also delicious!! I bought a few for family and friends, and not one complaint of being overly sweet or too watered down. Thank you again!

    Cindy O.

    Newer Boba spot in Marina Pacifica. Very small place but organized. Parking is usually easy in this area. Service is ordering off the Kiosk (there are two to order from). We were greeted by someone in the back (at least two people were working the back area). We figured out quickly just to order off the kiosk vs waiting at the counter. Our drinks were very slow to come out. A party waiting in front of us (4 drinks) and then us (3 drinks) and two other single parties came in. The drinks are bit higher priced vs other Boba placed in Long Beach. We ordered two Thai Ice Teas, with added pearls (and up charge) and one Early Gray Milk Tea. All drinks were ordered with 50% sweetness and 50% ice. Ice was perfect. Sweetness, all three thought too sweet and very thankful we did 50%! Pearls were just okay, and not many in our drinks. Taste was good but not amazing. For the price and wait, we had higher expectations.

    Niki S.

    I usually really enjoy Gong Cha--especially their Logan Honey drink, which is perfect for people who can't have caffeine. However, this particular location isn't as good as others I've been to. The drink itself was just okay, but the boba was disappointing both times I visited--mushy on the outside and hard in the center, which really took away the enjoyment. The shop is also quite small with very limited seating, 2 tables only and few bench seatings making it less comfortable if you plan to stay and enjoy your drink. There are two kiosks for ordering, but it still took a while to get the drink. On the bright side, the staff were friendly and welcoming! If not because I wanted some drink before the movie , we probably wouldn't even come here..

    Earl Grey Tea (medium, recommended 50% sweetness)
    Luke L.

    Gong Cha is a boba franchise that originally started in 2006 in Kaohsiung, Taiwan. They have over 1,000+ locations worldwide and they just opened a new location here in Long Beach. I'm more surprised that it took me this long to finally try Gong Cha for the very 1st time. [Parking]: Easy and free parking - this plaza is pretty dead. [Amenities]: No restroom indoor and was told by cashier that restroom access is via AMC next door. Small indoor space with two tables and two outdoor patios. Honestly this is mostly a take-out spot. [Menu]: Customers can order in person or via kiosk machines. Some of more popular drinks are Earl Grey Fresh Milk Tea and Brown Sugar Milk Tea. I was surprised to see kiosk machines provided automatic recommendation on sweetness level for my drink. *** Earl Grey Tea (medium, recommended 50% sweetness): Right sweetness level, but the drink just didn't hit the spot. *** Overall this is an alright tea shop - think of this shop as a convenient tea shop to stop by in this part of the town & I wouldn't drive out of the way for it.

    Brown Sugar Cloud
    Evelyn K.

    This little cafe is wedged in to the Marina Pacifica shopping center on the AMC theaters and Howard's Appliances side. There should be plenty of parking available on any given day and they are open late (which is great news when you randomly have a boba craving and other places are closed). I've typically ordered their version of the brown sugar milk with boba and while the pearls are on the softer side of what I prefer, prices for a medium drink feel reasonable ($6ish). You can order from the kiosk to expedite if you're really thirsty! The interactions I've had with staff have been friendly - smiles when order is called, compliments on my little dog - and I will likely come back to perhaps try a caffeinated drink one of these days when I'm not rolling in before midnight!

    Mango Smoothie
    Paul L.

    Kiosk order vs. personal order - there's a great debate on which is preferred. While I believe kiosks are the way of the future, they lack the personal touch of interacting with the shop staff. What could have taken me less than a minute to order by asking the cashier for their top preferences, I ended up browsing through the kiosk back and forth, trying to decide what to order. Although I could have easily walked over to the cashier and asked, I was captivated by the colorful and cheery flavors displayed on the big screen. I ordered MANGO MILK from their Slush Series. It came out creamy with chunks of visible mango pieces throughout the drink. The flavor was acceptable, but I thought the price was pretty steep at nearly $8. Total time spent browsing through the kiosk: 5 minutes. Waiting period: less than 2 minutes.

    Cutout of Felix of Straykids
    Montzerrat A.

    this places has fast service, good drinks, good vibes, plenty of parking, nice & knowledgeable staff, & they always on top of collabs. they constantly have something something new on their menu for yall to try!!!!

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    Thank you for coming in. We glad to serve you.

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    Thank you so much for your support and positive feedbacks.

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    2 years ago

    i just waited 30+ minutes for 1 drink because only one girl was working!!!!! where is the staffing??

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    3 years ago

    so happy there's a gong cha here now ! everyone's so friendly and the boba is so good :) super cute place too

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    3 years ago

    Staff are incredibly nice, i got a strawberry milk tea with star jelly and im in love with the way it came out.

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    Page 4 of 4

    Ask the Community - Gong Cha

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    Whatever Hayley H. says I'm IN on because I totally agree that Teatopia is top of mind for Boba…read moreSpots in Long Beach. We came here to co-work and although there is limited seating inside, they got some killer drinks. It was super hot outside and we just came from a walkthrough at another business so we were feeling a cold and refreshing drink. I got their Coco Mango blended smoothie which was amazing, the coconut blended so well with their mango puree. I thought it was going to be one of those sugary smoothies but it wasn't at all. I came back shortly after and will continue to do so to get this drink. Parking on the other hand is tough because of the amount of businesses in this lot. You should be fine but it's definitely pretty tight.

    I'm a regular at Teatopia and usually get the same thing: taro tea with golden boba and ube foam,…read moreso this experience was really disappointing. A petite Asian woman wearing heavy makeup took my order and immediately seemed unhappy to be there and very dismissive. She told me they were out of golden boba even though I could see other drinks coming out with it, so I settled for crystal boba instead. I understand stores run out of things, but the communication was already off. What really irritated me was the ube foam and the employees unprofessional service. I ordered it and was charged extra for it, but when I got my drink, it wasn't there. When I asked her about it, she told me they were out and then asked, "do you want coconut foam or a refund?" If you already knew you were out, why would you charge me for it in the first place? I wanted the ube foam and golden boba I ordered, not random substitutions after I had already paid. Another woman in a red shirt with curly hair then told us that to fix it, they would have to refund the drink and then have us pay again to reorder it. I understand the employees probably didn't create that system, but it's one of the most unnecessarily complicated refund processes I've dealt with. The store also seems to be out of something pretty often, which I know isn't always the employees' fault. What bothered me most about this entire interaction was the complete lack of accountability. A simple, "I'm sorry, I shouldn't have charged you for that since we're out. Let me fix it," would have changed the entire interaction. Instead, she knowingly charged me for something that was unavailable, didn't tell me, gave me the drink without it, and only addressed it because I noticed. Even then, there was no real acknowledgment that she had made a mistake. And despite how frustrating the situation was, I didn't yell at anyone, cause a scene, or blow up on her. I stayed patient and respectful throughout the interaction. I think it's completely reasonable to expect that same level of professionalism in return.

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    Cha For Tea - Long Beach

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    Please note this is purely on their lack of AC not their service…read more Please turn on the AC. It was a sauna in there. It was actually cooler outside than inside. This seems to be a deliberate decision by management, not it not working. I bought my drink and food and left. Normally I enjoy eating there and getting some work there. Besides that it's a great spot! Great service and good drinks/food. Parking is huge but is shared with the plaza so it can get filled fast. WiFi is usually solid.

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    Recently ordered a Hojicha Latte with oat milk and the flavors put me under a Spell. Super friendly…read moreservice and VERY NICE ambiance ! 99.9% will be returning very soon !

    Is Boba Guys a ghost kitchen and maybe I'm just not tapped in??? I've been here quite a few times…read moreover the years and my feelings are still all over the place tbh. I've never had a drink I didn't enjoy but almost every interaction with a worker that I've had here has always been very awkward or strange, my most recent visit being the strangest to date so that's what this review will be about. I was shopping in the area yesterday and really wanted a nice cold tea so I naturally thought to go to Boba guys. They've added a self service kiosk since I've last visited but the group in front of my was currently using it so I decided to wait in line either for a cashier to come to the register (because all of the workers were in the kitchen) or for the group in front to finish. A minute or two passes and a worker peeks her head out from the back and looks at me so I politely wave to gesture that I was waiting and she like ran behind the wall and didn't come to help. This was strange but a little while after the self service register opened so I just went there but another group gets in line behind me now and the girl comes out and stands at the register which is really close to the self serve thing and is trying to gesture the customers over but they're not responding and idk I didn't look over but I could just feel the awkward energy. I finished placing my order and she was still there so I said thank you and she just ignored me again. I'm a bit of a socially awkward person myself so I'm trying to rack my head around that interaction as I wait and on the kiosk it said it would text me when my order was ready, but after some pondering I look up and a drink is sitting on the table and my name was on the receipt so I just took it even though i didn't receive a text or hear them call. It was delicious and refreshing of course I forget the name but it was from the summer seasonal menu. About an hour passes and I am long gone on the way to LA to see my friends, and I get a text on my phone saying that my order at boba guys is ready for pickup? If this is a ghost kitchen I think the notification system needs some work but I think it was maybe an error. To conclude as someone who is also a cashier, I completely understand that it's hard to engage with every customer and some customers just want to get their product and go, but I think treating everyone with an baseline level of kindness and hospitality is really important when it comes to serving the public. Yes the drinks are good but the vibe is kind of wack.

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    Ehhh, very overrated boba shop, imo. Picked up on this place due to some social media posts I got…read moreshown by friends, but the jelly they show on top of the drinks is actually just a topping that ends up in the drink. It's...ok? I've tried a few of their drinks, but I don't find the tea tasting special at all. The jelly are fine, but also nothing particularly stand out. My first visit I waited like 20mins near closing, which is waaaay better than the hour it was beforehand. And on a recent visit there was essentially no wait. I'm not sure I'd come back as I have other boba shops I much prefer nearby me.

    Hechalou ceased to exist at this location. I suspect that owners broke away from the franchise and…read morestarted their own boba business at the same location. They changed the name subtle enough to avoid a lawsuit, but the changes in the menu and the quality of the drinks are far more drastic, and it's not for the better. Gone are the traditional teas and sesame jelly that made Hechalou so famous. These options are replaced by cheap imitations of Starbucks' frothy drinks that sound good on paper but taste like iced piss with sugar. The drinks are excessively sweet, a mortal sin by Asian standard, and they have a generic taste that might as well have one item on the entire menu. Alas, to get a sip of the old favorites, now I have to drive across town instead of stop by after work. I am glad that I got my many trips here before the old guards died, and it's probably better for my hemoglobin A1c in the long run.

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    Bunny Cha - Pop toy area

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    5.1 mi

    For a long time I was really into boba but a couple years ago I inexplicably stopped. After having…read morelunch nearby, I was suddenly craving a milk tea boba and this place popped up on my yelp app. As you can guess, the theme here is bunnies. Lots of rabbit decor, wall paintings, and statues. Very cute. There was a good amount of seating inside for those wanting to sit and enjoy their drinks. The bubbly young woman at the counter took my order and had it ready in a couple minutes. After looking over their extensive offerings, I decided on a Hokkaido Milk Tea with boba. You can request your sweetness level preference; I like sweet so 100% sweetness was perfect. The flavor was pretty good and I liked the squishy-fresh boba. I sat inside for a short time and was impressed with how the sole worker handled the sudden influx of customers (funny how they all seem to come in at once), never getting flummoxed and always with a smile on her face. This is an excellent spot to fulfill your boba tea desire.

    I used to live in the neighborhood and came back recently. First time trying this "new" boba store…read moreand was pretty disappointed. My friends and I ordered a couple of drinks and regretted it badly. Despite being one of the only customers at the store the drinks came out slow because staff were talking to their friends. I wouldn't care for this, but if you can't make the drinks right the first time, then maybe you should focus a little more. It's not that hard to remember cream, when the drink comes with it. The drinks were overly sweet even at the 50% level and still lacked flavor. Their premium tea is masked behind the copious amounts of sugar and not brewed long enough to have a lasting tea flavor. Also, is it normal to have whole tea leaves in the drink? This is the only boba shop that I know does this. Overall miss the prior establishments as they were more consistent and cheaper. Not saying they were good, but in my book they rank higher compared to bunny cha.

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    Gong Cha - bubbletea - Updated September 2026

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