I really appreciate the staff giving boba and jelly samples to my kids. This made the experience very worthwhile. I wish they had a kids boba size, but they don't. My kids selected fairly popular items- strawberry milk tea and peach yogurt tea, but neither one liked the teas in the end. But that's ok- we had fun trying everything! The employees were super patient, although I wish they had asked what sweetness level they wanted in each tea, and I forgot that this was even an option until after we ordered. My kids loved the claw machine of course, and after 3 rounds, 1 kids did get something out. The staff gave out stickers. They have so many options! Store was clean with a couple of tables. read more

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I really love coming to Gong Cha! The shop is cute and small, making it the perfect spot to grab a drink. My go-to order is always the brown sugar milk tea, and they get it just right every time. The staff is friendly, and the menu is easy to read, so ordering is always a breeze. The new self-ordering kiosk makes the process even quicker and more convenient. A large size is around $8, definitely not the cheapest, but it's comparable to other boba spots and not overly expensive for the quality you get. The shop can be a little hard to find since it's tucked away in a hidden spot at the Greenwood Shopping Centre, right next to Bealls Outlet. Highly recommend if you're a boba fan or curious to try Gong Cha! read more

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Had seen this place/sign in passing a bunch of times... it's in a very hidden area of the plaza so it's hard to remember to actually turn in. It's a cute typical boba place with a few tables. We went in and looked at a much more legitimate menu than other places, which was nice to see. We ordered a black sugar milk tea and a cream brûlée brown sugar tea. They ask about percent of sugar, again showing how legit a place should be. We asked for half sugar in the brûlée. We were excited to see exactly how this brûlée worked since the photo showed it to look so interesting! (See photos) Well we sure got our answer... she did flambé it, I even said I was a bit concerned and to my luck when I went to shake it... mine leaked all over. The cream was coming all down the sides, apparently the flambé burnt through and the lid didn't seal. So they went back and flipped my drink and handed it to me. I was expecting a drink to at least have the flambé flavor that was now gone. She said it didn't need to be remade. I was kind of shocked but ok... So it wasn't remade. It was so sweet it was like drinking a milkshake. Idk if they remembered the half that I told her when we got there... but that drink was not pleasant. Our other drink leaked a bit too, but not like the other, that was easy fix just to put a new top on. (Idk if that was the machine) still if I didn't shake it in the store I would have been on trouble. The brown sugar was ok. Nothing special. My only crazy thing I couldn't fathom was that I asked for napkins and she handed me paper towels from the dispenser machine over the sink... as if there were none? They also sell ice cream so I hope they have napkins for them! I would give them another shot. The brown sugar was good. I just wouldn't get anything fancy. read more

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Amazing love the boba love this place so much service was excellent definitely love this place like I keep saying very fast and efficient definitely recommend 100000/10 read more

Gong cha - Creme Brulee Brown Sugar Milk Tea - Bubble Tea Near Me - Palm Springs, Florida

Something about Gong cha's tea that makes me finish the entire thing! Very clean store. Fast service and great tea. Pricing is a bit high - $7 for the cheapest size but that seems to be the norm now. My favorite to get here is the passionfruit green tea. read more

Gong cha - Bubble Tea Near Me - Palm Springs, Florida

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I ordered oloong milktea with white pearls, but they put black pearls for me :) In that case, it must be thrown into the trash. I'm really hate black pearls ~~ read more

Gong Cha never disappoints, no matter the location. This Palm Springs, FL location was very clean, staff was welcoming and fast, along with cute decor! Plenty of parking in the lot and a few seating areas inside. I had the brown sugar milk tea with boba and my boyfriend had the taro milk tea with boba. The boba was fresh and squishy in both of our drinks and the taro wasn't overly sweet, but just right. The brown sugar boba had a bit of an aftertaste most likely due to a sweetener but still enjoyed it. Would love to come back to try more! read more

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Wow! Can't believe they opened a gong cha so close to me! I was in the same plaza and noticed it. I wish it was decorated more aesthetically but the tea was good. I ordered a purple sweet potato milk black tea with black pearl and grass jellies. I didn't realize that there was a charge for each topping. The first topping is usually free at most bubble tea places but now I know. You can tell the tea is freshly brewed instead of a powdered mix. It's really nice to have a bubble tea near me! read more

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Love how you can choose your own milk the boba is delish. Not really much of a place to enjoy your drink because their chairs are super uncomfortable and metal. Their taro boba is so delish I enjoy mine with oat milk. read more

Gong cha - Taro boba - Bubble Tea Near Me - Palm Springs, Florida

I attended their grand opening when I saw it on Facebook. They had lion dancers & gave a small discount for the second tea. I like the cleanliness & varieties of bobas. The best part is you get to choose your sugar level! I'm trying to cut back on my sugar intake & this allows me to sort of have my cake & eat it too. I highly recommend the mango smoothie with black boba or the taro tea with grass jelly. My only complaint is the same as the first reviewer that you get charged extra for boba or if you want no ice it's $1 extra. read more

Gong cha - Grand opening - Bubble Tea Near Me - Palm Springs, Florida

The place is aesthetically pleasing and the staff is very nice. I ordered the strawberry taro milk tea and it was delicious! I had light ice and 70% sugar. I've never had this mixture before and it is definitely worth a taste. Loved it! read more

Gong cha - Bubble Tea Near Me - Palm Springs, Florida

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Happy to know there is Gong cha open near me . So good and doesn't even taste like just water like other Milk tea place . Will for sure come back read more

Gong cha - Thumbs up. - Bubble Tea Near Me - Palm Springs, Florida

I ordered the QQ Passion fruit Green Tea with 30% sugar. It's wayyy too sweet that I even had to go back, to ask for another cup. My boyfriend ordered the Lemon Aiyu 100% sugar, mine was even sweeter than his. First of all, I asked the staff which fruit tea have REAL fruit. She (the Asian short hair girl) confidently said that: Passion fruit, Strawberry & Mango - it turns out 100% syrup! = False advertising!!! Second, once I'm back, telling them that the tea was too sweet, she said the one I ordered is usually sweeter than the rest. You should let the customers know ahead of time. Third, she's not friendly at all. 2 cups, 1 sip, paying $8/cup including tip. Not worth it! read more

Gong cha - Bubble Tea Near Me - Palm Springs, Florida

whenever we go to the area, gong cha is the go-to boba spot. the texture boba is the best in florida--and i've tried almost than a lot of boba in florida. the boba is perfectly qq (taiwanese term for "bouncy and chewy") and their service is always wonderful. the one thing though: their teas are quite sweet. i'm not sure if it's just the drinks i ordered the past two times (lychee and peach with creme brûlée foam), but even after ordering 50% sweetness for my peach drink (i forgot to on the lychee lol) it was still too sweet for my taste. on another hand, i have scoured boba shops for TORCHED crème brûlée on my drinks and after ages, i finally found it. crème brûle foam is basically milk foam but with sugar on top that's torched. it checked all the boxes on my fairly high expectations. highly recommended boba place to go. too bad it's not closer to where i live :( read more

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The worst service ever! I came first the gave my order to the other person and they gave me the wrong order. Then the girl who took my order insisted that I order this drink like wtf! I fucking know what I ordered. read more

Gong cha - The worst service ever! I came first the gave my order to the other person and they gave me the wrong order. - Bubble Tea Near Me - Palm Springs, Florida

I've gone a few times to get Boba but it has always been fairly average. The place is clean and the prices are average, but the taste of the Boba is lackluster. read more

I never write bad reviews but I think this Gong Cha location deserves one cause the people need to know. Let me start saying the obvious that im Asian and im proud of my knowledge about boba tea. I love them and I need them in my life so anywhere I move to, I make it my mission to find AUTHENTIC boba tea place. But not this place 1) BAD SERVICE- upon walking two Hispanic ladies eyeing me like I've walked into a wrong place. I proceeded to greet them and inform them "I can't have dairy, anything alternative do you have pls?" The cashier girl continue to rudely stare me down while said "no all of our drinks have milk in it" and stopped at that. While the other girl doesn't move behind her, avoiding our eyes contact so I was convinced if she understood the English conversation, not that it matter but she seem like the tea maker so idk .... Sketchy In my head- WHAT IN THE CHINESE BOBA TEA PLACE DOESNT OFFER ANYTHING ELSE BUT COW MILK? SOOO GROSSSS every boba place I've been to in EXCEPTIONAL to a American one that don't even brew their tea but serving you straight powder will do that BUT YOU GUYS ARE GONG CHA- make no sense Anyway back to the scene--- Lol ...IM THE CUSTOMER, WHAT AM I SUPPOSE TO SAY AFTER THAT LINE? so I stared at her too my boyfriend was with me and even him the nicest person I know on planet earth was taken back by the attitude. Then it got uncomfortable so she said while flipping the menu "but you can get anything in these though" pointing at their tea only section My eyes roll at this so far back of my head I almost lost it with her but no I drove 15 mins to get there and so I swallowed MY PRIDE- AS A CUSTOMER and order two tea drinks. 2) THE TASTE- look people. You can't messed up tea, that just not how tea works. They are beautiful and a natural herb but what you CAN MESSED UP is how much sugar you put in my tea and the topping - MIND YOU I WASNT ALLOW TO ORDER MILK TEA REMEMBER? My tea leaf that I ordered was so sweet my American boyfriend has to switch drink with me and his boba tapioca was hard like.... WHAT? Does that sound authentic to you? WHAT KIND OF AUTHENTIC BOBA TEA PLACE DOESNT ASK FOR SUGAR LEVEL AND HAVE HARD TASTED UNCOOKED OR OLD BOBA? 3) ‍ RUN- this place Looks like they opened it to wash cash if you know what I mean.... Make no sense to me how much they do not care about running it. I recently moved to West Palm and y'all make me sad with your fake boba read more

Really glad these guys came into town. Everything I've tried is really good and the staff is super friendly. Highly recommend the mango green tea with lychee pearls, ube milk tea with coconut jelly, caramel milk tea with boba, and the bubble waffle with pearls. Really delicious! The only cons are that it's not really a place where you can sit and hang out since it's sort of loud, the service can be slow, and the sugar and ice measuring system is sort of weird. You have to choose either 0%, 30%, 50%, 70%, or 100% (I think) sugar and ice. It doesn't make a lot of sense to me yet and I've been there many times, but the staff is helpful in making suggestions. Overall, a great spot for a drink. read more

Coming from a boba critic this is by far the best boba place ive found. Somehow they seem to get the boba consistently cooked well. However the main reson I come here is for the STRAWBERRY TARO drink! I tried it once and now thats all i get there anymore. I also havent found any other place that can make me a strawberry taro half as good as the one here. The only thing i would say is that i wish there were more tables and chairs. There isnt rly anywhere for a few people to sit down. Besides that the employees are friendly and still my #1 boba place read more

Awesome customer service, very helpful when you haven't been there before. I got the peach and strawberry green tea with boba and it was so delicious. I can't wait to try more from there ! read more

The drinks are amazing here, I usually go on weekends and the cashier is always helpful nice and he takes his time when I have questions. The environment is nice, great music and even during a rush I get my drinks fast. I was in the area and went on a Monday night, no music the cashier with the black shirt was bland with no good social skills, she was just so bland cut and dry. The drinks were done fast and the girl with the red shirt was polite when I was handed the drinks. The drink tasted good, but I would rather go on a weekend and talk to a human and not just an automated machine. read more

i've been waiting for a good local boba place and this is it! amazing customer service and phenomenal boba 10/10 recommend. this is my regular boba spot now read more

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The staff is really nice and helpful especially the girl at the register. She was polite and answered all my questions making this experience way easier for me since they have a lot of drink options. I ended up getting their #6 on the top 10 drinks and it was amazing. The boba was yummy and fresh, the coconut jelly was also yummy. 10/10 would recommend!! read more

Highly disappointed, I went there with high expectations knowing they are from Taiwan and thinking they are the real Taiwanese sxxx. There was no one else there but my matcha boba took more than 10min to make. After taking the order the employee went inside to do something, came out, made the matcha, put too much of it in the cup and had to scoop up and dump some in a sink with a tiny spoon, add boba, ice and scoop and dump more. How do they not know the basic of making drinks? How do they put drinks all the way to the top to realize that was too much and scoop it, (and if you have to dump it all you have to do is tilt the cup above the sink), put ice and boba to realize more needs to be dumped instead of putting boba and ice first and then put the match to the top? I asked a friend of mine from Taiwan about this place and she too said they were not good. I think it's a matter of time that they will go out out business. read more

Gong Cha is the most legit boba tea place I've been to in West Palm Beach. I love that you can choose the amount of sugar added to your drink. So lucky to have Gong Cha in the Greenwood Plaza. read more

This place is very good, I had a matcha milk tea with tapioca pearls. the pearls where perfectly cooked and the matcha was smooth, the place is very well decorated and the music was good. Highly recommend read more

I love they drinks milk tea it taste tea not only milk like most of boba tea.. and the best thing is you can choose level of sugar that is the best coz you won't feel drinking sugar.. they passion fruit tea is very good even no sugar still sweet but not toooooo sweet.. this will be 1 of the best boba tea in palm beach for me read more

I went to Gong Cha for the very first time yesterday and I loved it. The cashier was super friendly and just so helpful. Gave me the best drink I've ever had, service was excellent and so were the drinks 10/10 would recommend to everyone. read more