Lack of staff, they make an appointment for a certain time and see you hours later and what bothered me the most is that when they handed in my results they didn't add the information about the brand of the vaccines to the package and that IS REQUIRED! I'M NOT GOING BACK THERE read more

In all my years I have never had a doctor be as thorough and respectful of my needs as a patient the way Dr. Edith Gonzalez has. She adjusted my medications and I have the best quality of life I have had in over 20 years! Anyone who would complain about her probably only wants pills and not a caring doctor. read more

Dr Edith and her medical office has been my personal doctor for many years and I am very satisfied with their professionalism and accommodations. I recommend them to all my friends and family. If you are in the La Quinta area, I highly recommend her and the staff. read more

I just received a certified letter with my name scrawled across the envelope, addressed to my home in La Quinta, in which the doctor states: "Withdrawal of care - this letter is to inform you that our office is discontinuing from further attendance upon you due to not meeting your expectations" - no other reason given. Dr. Edith Gonzalez has been my PCP for a number of years, and was my mother's physician for several years before her death. As other reviews have noted, Dr. Gonzalez's front desk staff are disorganized and rude, wait times are long, the doctor is always rushed, and she is always eager to push more pharmaceutical medications on you. Despite this, I had a reasonably satisfactory relationship with her until recently, just coming for annual physicals. However, in June, both my partner and I came down with Covid, I had a foot infection resulting in osteomyelitis, and my partner had major issues with BPH and a kidney infection. Despite being notified by DOHC Urgent Care and a variety of specialists about our respective medical conditions, we heard nothing from the doctor or anyone in her office. After six weeks of panic and sleepless nights regarding my partner's rapidly deteriorating condition, I went into the office at opening time on Friday July 29 and requested to urgently speak with the doctor herself. I was dismissively told that she would not be available until the following Wednesday, and that I had to make an appointment to meet with her. Several hours later she called me and I discussed my concerns with her. She stated that she had "10,000 patients" (I assume that this was an exaggeration) and that "70% of the correspondence and e-mails she is sent are not received" which she blamed on "the medical system" and "insurance requirements." She stated that she had not received any correspondence about my partner's and my conditions for months! I told the doctor that I thought her front end staff needed to be much more professional and that I expected better from my and my partner's PCP. Two days later, my partner was rushed to Eisenhower Hospital with an eGFR of 17 and almost suffered renal failure. It will take him many months to recuperate. Receiving the 'Withdrawal of Care' letter was the last straw, and I will be filing a grievance with the insurance company. The doctor never once expressed any concern nor made any apology, and I believe the letter I received was simply her recognition of guilt and an attempt to sweep this situation under the rug. Altogether a frightening and disappointing experience. Look elsewhere for quality health care! read more

The office is completely disorganized. I have never waited less than hour to be called back, usually closer to two hours. Once she comes in it's rush rush rush. When I complained about the disorganization and long waits - I was fired from them. Now I have a doctor who is organized and on time. I don't know how I continued at Wener Gonzalez for as long as I did!! read more

Let me start by saying I made my first appointment specifically with Dr. Werner, however when I arrived I was told I would only be meeting with the PA. After that I scheduled my next appointment and made sure it was with an actual doctor. So I arrive at my follow up appointment with Dr. Werner at 10:30am on a Monday. I arrived at 10:25am. I wasn't called back until 11:30 only for my weight and vitals. After that I was taken to a room where I waited another 25 minutes before this doctor appeared. Dr. Werner neglected to ask me about the new prescription I was put on by her PA due to being severely under weight. She asked me what my concerns were so I told her about my weight as well as my mental health. She wasn't at all concerned that I'm 25 pounds under weight. Then I opened up about my mental health more than I expected and ended up telling her I was suicidal due to MDD and severe anxiety that's been going on for years. She then turns to me and asks, "Do you believe in God?", to which I replied NO. Dr. Werner then went on for about 7 minutes explaining how helpful religion has been to her in her life and basically glorified religion and told me that I have to give all my problems to "The Lord" and then everything will be okay. I was stunned that a "Doctor" would even dare to bring up religion to a patient that's suicidal. How extremely inappropriate and unprofessional. Eventually I told her, "I'm not interested". Then she finally stopped talking about her religion. I was SHOCKED she didn't send me straight to the emergency room when I told her straight up I was suicidal. Then I started to explain the sever symptoms I experience during panic attacks. Dr. Werner cut me off several times to ask and eventually tell me that I am confusing my panic attacks with heart palpitations after I told her several times I've never experienced heart palpitations in my life. I'm 23 years old. She then ordered an EKG. In this time we also went over my blood work and she told me that something is wrong with my liver. Dr. Werner said my liver is inflamed and that I need to get more blood work done as well as an ultrasound. She couldn't explain why she thought it was inflamed. She did ask about my alcohol intake but I only drink a few drinks on the weekend and never during the week. Before I could ask any more of the many questions I had, she rushed out of the room and two CNA's or office assistances ( not sure but definitely not nurses ) came in and started putting leads all over me, completely and unnecessarily exposed my breasts entirely. At one point, one of the girls pokes her head out the door and calls for someone. Then another lady comes in and yells at the girls for putting the leads on me wrong while she rips them off and re-sticks them on me and demands the girls to watch. Of course my EKG comes back normal. I requested for Dr. Werner to come back in because I still had more questions and I felt extremely rushed in our conversation. At the end of the appointment ( that took over 2 hours ) I head to the front desk to get my lab work and ultrasound paperwork. The front desk lady ( the same one who came in to replaced my leads ) says I'm good to go. I reminded her that I needed these papers. She asked why and I told her that Dr. Werner says there's an issue with my liver and that I need more blood work and an ultrasound. This lady grabs the copy of my labs out of my hand and flips to the pages where the liver functions are and proceeds to tell me that my liver tests came back normal. ( which they did ). I said "Listen I know, but that's not what the Doctor said". We went back and forth and finally she goes to ask the Doctor and comes back with all the papers I had been asking for. 100/100 would never return to this miserable excuse of a Doctor. Her PA was far better but not good enough for me to return. What an awful experience To: Dr. Werner, you should have cared more about my weight loss due to not eating and you should have sent me to the ER when I told you I was suicidal. You should have asked about the new meds I was put on to gain weight. You shouldn't have dismissed me when I told you I've never experienced heart palpitations. I shouldn't have gotten an EKG. You shouldn't have ever talked to me about your religion. I shouldn't have been ordered an ultrasound on my liver because it functions NORMALLY. You shouldn't be a Doctor period because it's CLEAR you do not care for your patients or have any clue on what you're talking about. read more

I went to her, was diagnosed with a life threatening illness, she gave me cd's of a preacher so I could listen to them and get saved, she holds bible studies in her office after hours. She insisted I was not knowledgeable about Jesus, even though I told her I was fine spiritually. read more

I didn't even get through the door! The staff is very very rude! That's enough for me to say no thank you! I'll get a different primary care office. read more

This place doesn't deserve one star! I normally only see this doctor once a year and even then their office manages to screw up a referral request. Went in on May 3rd, saw PA. Referred out. It is May 16th, i call their office at 10a.m. to chk on it and come to find out the MA has yet to finish notes or didnt note referral(per desk clerk) they proceed to tell me they would work on it. I called again that afternoon and once again, nothing! This is NOT acceptable. Asked to speak to office manager, to be told she left for the day. This office has always been so disorganized every yearly visit. I wonder why i have not received a call from Desert Oasis to review this doctors visit. I know where i am calling next. Such an unprofessional office. I will definitely be changing doctors. read more

This is the worse doctor I've ever been to. I've had two test done with them that the results have been concerning and I've had to call to get the results to even know that the test had been completed. When I'm in the doctor room Edith rushes me out of there and doesn't explain things to me. I've had to call to remind them to send my referrals to specialist. I've called and they almost gave me information on another patients test results I had to stop them and tell them that wasn't me. Needless to say I'm annoyed with this entire office I will be speaking to Werner soon personally about my concerns with her office and how disappointed I am with her service. read more

Dr. Gonzalez became my doctor when we moved to the desert. Until moving here I had no real health problems, but with age comes challenges. Dr. Gonzalez has helped me meet each new challenge with quick referrals and follow ups. About 4 years ago she noticed a significant jump in my PSA count and immediately referred me to a urologist who confirmed that I had an aggressive form of prostrate cancer. Had it not been caught in time by Dr. Gonzalez I would be in serious trouble. After months of radiation it was thought to be under control. Unfortunately after two and a half years it appears to be trying to return. A totally unrelated MRI revealed possible matastisis symptoms. I went immediately to Dr. Gonzalez's office. She saw me right away and reviewed the material and said this needs attention. She ordered blood tests and various exams STAT. While the results are not all in, the oncologist said that we were wise to have gotten immediate action. I am grateful to Dr. gonzalez for her quick and forceful action. She is truly a caring and helpful physician. I am blessed that she is my doctor. Irvin (Jay) W. read more

Excellent doctor, she always take her time to listen to me, She is very friendly, very passionate about her profession, front desk ladies always making sure everybody is taking care of. Totally recomend her to all my family and friends. read more

Not the doctor for you if you have PPO Insurance. Dr. Gonzalez practice is primarily geared to service the indigent Hispanic community. The office speaks Spanish unless you address them in English. Expect long wait times in both the waiting room and once you get back to the treatment rooms, sometime several hours. Once she does get around to seeing you she is incredibly rushed and doesn't take the time to understand your issues. I had a chronic health issue that I suspected was being triggered by a food allergy. When I proposed this as a possible cause she immediately discredited my suggestion. She wanted to continue to have me take prescription medication rather than getting down to the root of the problem. I followed my own suggestion and the chronic condition cleared up. If you happen to have PPO medical insurance, expect to be required to make numerous office visits. It became very clear, that as a PPO patient, my insurance was being excessively billed. read more