Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

It's been hit or miss for me. The last time I was there wasn't good. I already knew that it was…read moretime for axles but to hear Steve tell me it was slinging grease all over the place was not true because I had just done my brakes and then I just put a new alternator on it and had spun it by hand and then they tried to tell me it had a chirp when spun by hand. I'm like there's no way. So maybe that's just me but then their price for new axles was double what Gateway in Columbia charged. Gateway did the axles for $480 per side in this place wanted over $1800 maybe that's tax included but it was ridiculous. But didn't they tell you you get that three-year 36,000 mile warranty but who cares when it's double. A water pump on the RAV4 also cost $1000+. I would drive south to Columbia. These guys think this is Franklin TN

Have taken our vehicle to Mike a few times. Inconsistent, non-transparent (i.e. Non-printed)…read morepractices (no receipt/cash only/verbally saying there is no warranty on the work) are a bit concerning. Unfortunately multiple moments of rude/belittling conversation were experienced. Was hoping each experience was just an isolated incident or a bad day, however it appears to be the practice. Hope the best for improved, transparent work in the future or finding someone to help with the face-to-face aspect of the business.

Mike is fantastic. We've been taking our vehicles to him for over a decade, and dude is as honest…read moreand fair as they come. You're not going to find someone better to work on your vehicles. You'll want to call ahead and get on his schedule. He's a one man shop and usually has a line of cars to get to.

Quick and efficient. Easy in/out. Thank you Fast Lane Express!…read more And...I need eighty five characters; I need eighty five characters; I need eighty five characters; I need eighty five characters; I need eighty five characters.

I don't care for places that add on unnecessary items without just asking. I got the bill when the…read moreoil change was completed ($144 oil change, btw, and that was with $10 off). It included a "special filter" charge. When I asked what that was, I was told it was for high mileage. (My car is four years old with less than 75k miles.) When I asked if I needed this, the answer was no and was told to make certain I tell them that I don't want it in the future. Well, gee, why don't you ask me first? As I left, I told them that $15 charge for a special filter just cost them a customer and that I won't be back. He said "ok".

These guys were recommended to me by discount tires. I was so impressed. I needed front brake pads…read moreand rotors. They beat all quotes and provided great service. They checked my car over as well and didnt try to upsell me anything. Travis was amazing and just took great care of me. We will now be taking all our family cars here.

New to the Spring Hill/Columbia area and would prefer to help local small businesses. My 11 year…read moreold Jeep Wrangler had developed a bad oil leak. Spring Hill Automotive was recommended by a friend in the same area. Took my Jeep into Spring Hill Automotive when they opened for business and they were able to correctly locate the leak to the engine oil cooler, and repair on the same day. Very satisfied with the service and there repair costs. Thank you Travis!

Great service from an honest man. When you take your car to this garage be prepared to spend a…read moreminute with the mechanic. He will show you exactly what's wrong and explain everything. Prices are fair and service is timely. I feel good leaving my car in their honest and capable hands.

I never leave negative reviews, but after this experience with Cave Auto, people should know what…read morehappened. Last year, we took my son's Jeep here, paid over $1,000, and two days later had to take it to the Jeep dealership and spend approximately another $4,000. Despite that, we gave Cave Auto another chance. We dropped the Jeep off Monday and were very clear: it was running hot and my son HAD to have it back by Friday to drive to Knoxville for school. We were told the water pump and gauge were repaired and paid another $1,600. We picked it up and it was STILL running hot. We took it back yesterday, they kept it for hours, and we were told nothing was wrong with it. Today, the temperature gauge was approximately 3/4 of the way toward hot again. When I called, instead of simply saying, "Bring it back, we'll make it right," I got excuse after excuse. I was told to take it to a NAPA Auto Care Center and that apparently they have to "fix it in parts" to diagnose it. On top of that, he repeatedly brought up the fact that we had discussed possibly trading the Jeep in and said he thought we were going to trade it immediately. That honestly makes me question why that matters. Whether we trade it tomorrow or keep it another five years, if we paid $1,600 to repair it, the work should be done properly and the vehicle should be safe to drive. If there wasn't enough time to properly diagnose and repair it before my son had to return to Knoxville, SAY THAT. We would have made other arrangements. Don't squeeze the repair in, charge us $1,600, and then use the limited timeframe as an excuse when the original problem still exists. After all the excuses, I finally said keep the money, I'll leave a bad review and be done with it. His (Clint's response) response to me on the phone? "FUCK YOU, BITCH." Then he sent me a lengthy text accusing me of threatening his shop, his employees and their families because I said I would leave a negative review. I threatened NO ONE. Saying I will publicly share my experience as a paying customer is not threatening anyone. At the end of the day, we paid $1,600 to fix a Jeep that was running hot. It is still running hot. We brought it back and were told nothing was wrong. And when I became frustrated and said I would leave a bad review, the owner told me, "fuck you, bitch." You can defend your diagnosis. You can explain your warranty. You can disagree with me. But a business owner speaking to a customer that way is completely unacceptable. We will not be back and you shouldn't either.

Do not ever use Cave Auto on Jim Warren in Spring Hill. They charged me a lot of money and never…read morefixed the car.

This was my second time bringing my car to MV Automotive & Performance, and once again they were…read moreamazing to work with. We had my car dropped off last Sunday so they could give it a full look over and fix anything that needed attention. My husband had already done some work on it himself, but there were still a few things we wanted a professional to handle, so we had it towed over to them. They originally said it might take around two weeks, but they got everything done in just over a week, which we really appreciated. Everyone there is always friendly, honest, reliable, and easy to talk to. They keep you updated, do great work, and you can tell they actually care about their customers. This is the second time I've trusted them with my vehicle, and I've honestly had such a great experience both times. As long as we're living here, they'll definitely be the shop we keep going back to. We really appreciate all the hard work they put in and everything they did for us. Thank you guys again for everything you do!

The only mechanics who knew what they were talking about and go figure they are women! That's…read moreright. Highly recommend this shop with fair pricing. It's worth the drive out to the middle of nowhere, TN. Take advantage of their half off oil change Monday like we did!

Very nice customer service! I do not enjoy paying for dumb auto stuff. But I'm grateful for the men…read moreand women who know how. And I'm glad my a/c works again!!!! I felt comfortable here. Everyone on the phone and in person were knowledgeable and kind!

The standards of service is below average, they were not able to fix simple things plus they were…read morerude on phone.