It's very hard to find an honest plumber with fair prices. Pete and his team have proven several…read moretimes to be a group of plumbers who are knowledgeable, prompt to provide service within the day or day after, and with fair prices. And that is very hard to find with plumbers. Also what I love is that Pete gives you a fair set price before hand without any last minute surprises like other plumbers do. All these 4 characteristics make Elite Plumbing Solutions to be a 5 star company.

When I put out the request in Yelp for estimates on a new hot water heater and install, Pete and…read moreElite Plumbing was not only the first to respond but also ended up with the most competitive bid. I pinged him multiple times to ensure I wasn't missing any hidden cost or fees. He replied quickly and thoroughly to all my questions. The estimate seemed too good to be true plus I had also seen some mixed reviews on Yelp so I wanted to be sure I did the extra due diligence before making a decision. Not all plumbing jobs are the same and things that happened during the big Texas storm early in 2021 I had to take with a grain of salt. After confirming all the details with Pete and researching more online, I trusted him and his team with the job. As a bonus, his team was ready to start work the very next day so we got it on their schedule. Communication throughout the engagement was great. They showed up in the window they gave me. They finished the work fast, efficiently and professionally. Everything went smoother than I even expected and I was very pleased with the work and overall experience. I can't vouch for all of their services but if you need a hot water heater installed, I can definitely give them the thumbs up! I'll consider them in the future for other plumbing jobs that might spring up too.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

I called and they quoted a service call price. I thought it was reasonable so they dispatched a…read morerepair tech quickly. He was clean and courteous. No problem there. One star for that. He inspected the wiring to the disposal and removed it. Showed me the issue and said the charge was 241.00 which did not include a replacement. Do I pay that and then go buy a disposal and hire someone else to install it or just have them complete the job. I had a 1/3 HP and he did not have it on the truck. Had to go get one. He brought back a 1/4 HP and told me the bigger one would cost approximately 300 more. It came out to over 600.00 when it was all said and done. I use to have a home appliance warranty policy for years and there was an issue every time I used them which was seldom so I cancelled them. Goes to say I don't have a lot of experience hiring for these issues but obviously they have figured out how to make money by limiting your options. All I can say is beware of these companies and the way they handle their service charges. I will not recommend this company to anyone unless they have extra money to throw away.

My whole home pressure valve busted 3 months after it was installed and they came out within an…read more hour to replace and repair it. Great job!

They did great work and really went above and beyond. Despite the clog from hot water in our…read morecurrent unit, they effectively drained it without making a mess and without complaint. They also explained the new setup in full and gave us a tutorial on how to service it ourselves every 6 months. GREAT JOB!

I noticed a lot of water leaking at the base of my hot water heater. Quest was able to come out…read morethat same day. They discovered the leak was not coming from the hot water heater but from a slow leak in the supply line above it. Easy fix. They only charged a 1/2 hour labor charge. Always get great service from Quest.

In January Quest was out to service the water heater and they ended up replacing my PRV in the…read morefront yard. They replaced the valve box and the cover. In the months since the cover kept coming off and I just replaced it, until these last rains which apparently carried it off. I looked online and at Home Depot for a replacement 10" cover and I cannot find one. Quest will come out for a $39 fee plus hourly charges plus the cost of the part.

Their communication was exceptionally thorough. I canceled my appointments due to an emergency…read moretwice, and they remained patient and immediately rescheduled. I highly recommend their service. Thank you, O5, for delivering top-notch, prompt service!

Adam P. Came to help with a plumbing issue today. I was really impressed by his knowledge and…read morefriendliness. Turns out it was a simple fix, took less than a minute! He didn't charge me anything and would not let me buy him lunch. I have shared the name (o5 plumbing) and my experience today with neighbors. I will definitely recommend them and keep their info for any future plumbing needs!!

Tator has handled 3 or 4 jobs for me including leak detection/pinpoint tests, sewage line repair…read moreand water line repair. Always on time, always do great work, always professional. Fair prices, friendly people on the phone. Highly recommended!

called to have low water pressure fixed, and to locate pressure reducing valve buried in my yard…read more the plumber they sent did nothing for me to fix my problem or locate the valve. i wasted 150 dollars for nothing, i do not recommend.

Called at 9am Saturday 9/28 for a leaking indoor pipe. I left a voicemail and never received a call…read moreback. I previously used their service for a water main break and was pleased. Site advertises 24/7 emergency, but not true if you never call back.

There is something so comforting about having someone come to your house when you are freaking out…read moreover a plumbing issue and the guy actually taking the time to listen to us vent. We were hesitant to call someone for a while now after reading literal horror stories about what other companies have done to peoples homes.. but not Rockstar Plumbing. Not only was our guy, DAVID GONZALES* super empathetic to our situation, he came within 2 hours and had our issues resolved THAT DAY!! He was professional, time sensitive, and attentive. He explained all of our plumbing issues in terms that we actually understand and even gave us quotes on all of the items we need to look at; he even pointed out an issue that may get worse with time and we didn't even notice it until he told us. David took the time to clean up everything before he left (we've had people leave dirt on our floors, dirty footprints, etc.) We will 1000% be using this company again when fixing our other bathroom and recommend anyone to utilize them. Whether it's a major fix or something you just need looked at and want the peace of mind knowing, these guys seriously make the effort to give you the best service.

Before booking, I called and specifically asked if their technicians were qualified to locate a…read morewater leak. I was told yes. The technician came out, worked nearly three hours, could not locate the leak, and referred us to a specialty company -- we were charged $600 for that. When we called to address it, we were told a manager would call us back. They never did. Instead we received a check in the mail for $60 -- no call, no explanation, no acknowledgment. If you have a specific leak detection need, confirm exactly what the technician can do before booking. The lack of follow-through after the fact was just as disappointing as the original issue.

Had water heater replaced. The heater was in a closet in the garage. The young technician could…read morenot lift the WH into the closet. After watching him struggle for about an hour, my wife an I had to lift the WH while he put it into position. We're both senior citizens, I'm 80 and she's 65. Without our labor the job would not have been completed. The frame on top of the closet was damaged and will have to be replaced. This is the 4th time I have used this company, no complaints until now. I feel we should be compensated for our labor and damage, but we weren't. We paid a lot of money and we shouldn't have to do any work.