I had a house getting a little up there in years and had a few leaks in first floor ceiling, around…read morebath, etc... They were fantastic at finding and correcting all issues while being as minimally invasive to structure as possible. Joe Wrzesinski

Chambliss did a fantastic job replacing two 12-yr old water heaters with a single Rinnai RX 199I…read more The engagement went flawlessly. Justin Chambliss was more knowledgeable than the other two bidders we worked with. The Chambliss quote was a solution, with all components accounted for. The other bids required the client to go find subcontractors for electrical and roof venting modifications. Calvin and Jesse did an outstanding job with the installation and the roofing subcontractor, not only installed the modified heat vent but matched the vent's paint color with our existing vents. I cannot recommend Chambliss Plumbing higher. Their bid was the same dollar amount as the other two we received but included value, convenience, and maximized our customer experience. Thank you Chambliss Plumbing!

Great experience with this company. Been using them for a couple years. Felix and Paul came out…read moreyesterday for service check, and were exceptionally kind, courteous, professional, patient and explained everything to me. Plan to continue using Big City Plumbing for services and repairs.

Had a water leak behind dry wall on the opposite side of our bathroom. Called Big City and they…read moresent out Cris Shelton and James the very next day. Cris had to cut out drywall to make the repair. He found he needed a piece of equipment not on his truck so he had to return to the business and then come back. As he made the repair he talked to us letting us know what he was doing and why. Cris was friendly, courteous and professional. Great rep for the business. Would highly recommend using Big City Plumbing.

At about 4:15 pm on 2/4/22 we discovered a leak on the side of the house. A section of PVC pipe…read morehad burst. The pipe was used for filling the pool. It had its own valve and connected to the copper feed from the street. I cut off the water at the street and then started calling plumbers. Schaffer, which I called about 4:45 pm, was the only one of three companies we called that could make it out the same day. (Everyone was very busy because of freezing weather). They said they'd be here between 5pm and 7pm. They were here around 5:45pm. They capped the copper that fed the PVC and we were done. They also did a number of other checks. The phone attendant was really courteous, and took the time to find an available plumber, after I explained that it was probably a 20-minute job at best (which it was). The plumber, John, was professional, courteous, and explained everything to us perfectly clearly regarding what we needed to do next, etc. I couldn't have been happier with the response and the service, especially with the prospect of going without water for anywhere from 2 to 5 days again (After the Feb 21 snow event/loss of water). The invoice we received in email was detailed, and included a number of high quality photos of the repair site. After a really, really bad experience with another A/C and plumbing company last year, Schaffer was a refreshing change.

Do not sign up for the $25.00 a month shafer services plus. I was told there was no cancellation…read morefee, But when I went to cancel after the men had been out for a "free ac and plumbing inspection" I was told there would be a $220. fee for the inspections due today. I never was told those inspections where chargeable should I cancel. I asked her if she would escalate my issue up the ladder she said the issue stops here and it would be of no consequence to bring it to mgmts, attn. That is poor customer service and am very disappointed in what used to be a great company, DO NOT SIGN UP FOR THE SHAFER SERVICES PLUS!

I can't say enough good things about David. I was expecting a repair bill for my gas fireplace, but…read morethey took the time to check everything and found it was just air in the gas line. They were honest, patient, and didn't try to upsell me at all--in fact, they didn't charge me anything. That kind of integrity goes a long way. I'll definitely be calling them again in the future.

I called this plumbing company because I had two toilets with issues--one flushing slowly and the…read moreother frequently clogged. The technician they sent was polite, which is the only reason this gets two stars, but he definitely did not seem experienced. He appeared unsure in his explanations which didn't inspire confidence. He recommended cleaning out the main sewer line as the "least expensive" option and said he used a camera, but he never showed me anything. The inspection was extremely quick, and he came back saying there was "good news" and no clog. I'm not even sure anything was actually done. I was charged $300 for this. After that, he said it would cost $700 or more to remove both toilets and auger them--something he couldn't even do that day and would require rescheduling. This made the visit a complete waste of time. I would not have scheduled the appointment if I had known it would need to be rescheduled anyway. It makes no sense why he didn't remove the toilet and auger first before doing a main sewer clean-out, especially since I wasn't having overflows anywhere else in the house. After he left, I called another plumber who told me the clog was most likely in the toilet itself and that cleaning the main sewer line was unnecessary and likely done just to charge more. I ended up plunging the toilet myself, and after several tries, it unclogged and the problem was completely resolved. If I could fix it myself, why couldn't the plumber do that in the first place? Very disappointing experience and not worth the money or time.

I'm happy with my first service with them. I schedule a routine summer maintenance on my unit…read more Michael arrived during the window of time given and was friendly. He spent about 20-25 minutes servicing and checking the interior and exterior units. He then wrote up a detailed explanation of what he did and saw. He made a couple recommendations but did not try and upsell me on anything. I appreciated the honest work and will use Quarter Moon again in the future.

They were suppose to give me a quote to fix my washing machine pipe. They told me the house needed…read moreto be replumbed. Said it would be $30,000. Charged $375 for the estimate. I was able to get them to refund $250.

Eric was prompt, professional and did a great job fixing my leaking sink. Thank you!read more

Eric Kiobassa arrived at the wrong location despite very clear instructions where to go. So he…read morecalled me. Over the phone I told him he was at the wrong location and directed him to the correct one, he proceeds to tell me there's no leak and the puddle is just there because it rained! . So I tell him to look closer, he does and then tells me it will cost almost $1000.00 to fix this leak that he didn't even think was there. I told him I will have to pass even though I still have to pay them $135 just for showing up and giving me this outrageous estimate. Frustrating experience! After that I called a different plumber who came out to the correct location and was very prompt, polite and reasonably priced. Never again will I fall for these scammers at San Antonio Plumbing!

It's very hard to find an honest plumber with fair prices. Pete and his team have proven several…read moretimes to be a group of plumbers who are knowledgeable, prompt to provide service within the day or day after, and with fair prices. And that is very hard to find with plumbers. Also what I love is that Pete gives you a fair set price before hand without any last minute surprises like other plumbers do. All these 4 characteristics make Elite Plumbing Solutions to be a 5 star company.

When I put out the request in Yelp for estimates on a new hot water heater and install, Pete and…read moreElite Plumbing was not only the first to respond but also ended up with the most competitive bid. I pinged him multiple times to ensure I wasn't missing any hidden cost or fees. He replied quickly and thoroughly to all my questions. The estimate seemed too good to be true plus I had also seen some mixed reviews on Yelp so I wanted to be sure I did the extra due diligence before making a decision. Not all plumbing jobs are the same and things that happened during the big Texas storm early in 2021 I had to take with a grain of salt. After confirming all the details with Pete and researching more online, I trusted him and his team with the job. As a bonus, his team was ready to start work the very next day so we got it on their schedule. Communication throughout the engagement was great. They showed up in the window they gave me. They finished the work fast, efficiently and professionally. Everything went smoother than I even expected and I was very pleased with the work and overall experience. I can't vouch for all of their services but if you need a hot water heater installed, I can definitely give them the thumbs up! I'll consider them in the future for other plumbing jobs that might spring up too.

I noticed a lot of water leaking at the base of my hot water heater. Quest was able to come out…read morethat same day. They discovered the leak was not coming from the hot water heater but from a slow leak in the supply line above it. Easy fix. They only charged a 1/2 hour labor charge. Always get great service from Quest.

In January Quest was out to service the water heater and they ended up replacing my PRV in the…read morefront yard. They replaced the valve box and the cover. In the months since the cover kept coming off and I just replaced it, until these last rains which apparently carried it off. I looked online and at Home Depot for a replacement 10" cover and I cannot find one. Quest will come out for a $39 fee plus hourly charges plus the cost of the part.