Called up Bobs to get a quote on air conditioner duct cleaning and spoke with Stephanie. Not only…read moredid she give me an unbeatable price with military discount, she got me an appointment the following day! Next day, Brian and Jordan showed up on time ready to rock. They did an outstanding job! Really cool guys. The whole job took roughly 2.5-3.0 hours start to finish. If you need air duct cleaning don't hesitate to call Bob's Repair!

I tried to post this review on Google, and to respond directly to Bob's before posting a review but…read morethey don't have an easy way to give them feedback. They do have polite people and do decent work but I did not have a good experience with their repair business. An annual inspection turned up a couple of small problems - low refrigerant in a system and a nearly failed condenser fan in another. No argument with that conclusion so I said go ahead with fixes. Got the invoice and should have paid more attention - a price gouge of epic proportions. Here's what I sent them that got rejected by their system: PS - registered professional engineer who should have paid more attention. 'I was not here when this work was finished, and I have no issue at all with the technician and work performed. He was professional. I agreed to all of the work. But I regret now not doing additional homework on the cost. A one pound 410a add should cost more like $100 at the high end all in. Easy to find on google or Yelp), given you can get a 25 lb Jug in the range of $250. And yes, there is labor and overhead in that , but for for a 30 minute job $325 seems excessive. I also was able to source the replacement fan motor with an identical Lennox model# from a number of sources- from around $200. Again, that doesn't include labor. So if I'm generous, you got $300 in parts, add 20% for miscellaneous. And yes, I get that there is 'Bob's guarantee' and you have overhead, but an 1800+ bill for less than two labor hours of work, make it 3 with travel time and even at 150 per hour - and maybe 450 in parts and material -the total markup at 2x is to me excessive. Plus your billing is deficient in the level of detail so it's even hard to understand how you could add it up to that much. My wife paid the bill of course, but with these prices even though the service is good I won't be using or recommending Bobs for repairs in the future. I'll do my homework.' PS - last postscript. You may have noticed Bob's no longer responds to Yelp reviews. Must be too busy. Or they don't care. Neither one is a good sign.

I had an excellent experience with Chance and Michael at Pipe Dreams Plumbing. As a military family…read moremanaging a rental property from out of state, responsiveness and trust are incredibly important, and they exceeded expectations on both. When our hot water heater failed, Chance quickly assessed the issue by having our tenant send photos. He was able to determine that the leak was coming from the unit itself (not the pipes), which saved valuable time and avoided unnecessary delays. Although the initial installation timeline was about two days, I shared that our tenants have small children and asked if there was any chance for an earlier opening. They went above and beyond, contacting us the very next afternoon after they finished early for the day, and were able to complete the replacement ahead of schedule. Their pricing was transparent, the installation was efficient, and their communication was outstanding. We received updates via text, email, and phone. Michael sent a photo after the work was completed and also made it easy to handle payment remotely. Most importantly,I felt confident that they were taking great care of our tenants in our absence. It's rare to find this level of professionalism, service and integrity and I recommend them with complete confidence.

I reached out to several plumbing companies in Las Vegas for a quote to replace my laundry box…read moresince the old gate valves were leaking and outdated. I spoke with Chance at Pipe Dreams Plumbing and he was quick to answer, very transparent about the scope of work, and fairly priced compared to competitors. Scheduling was easy, and he was upfront that drywall would need to be cut to replace the box (drywall repair/paint not included). Michael and another technician arrived on time, were professional and tidy, and completed the job without issues. They also accept credit cards with no extra surcharge. I'd definitely use Pipe Dreams again for future plumbing needs. Thank you!

I had a great experience with Lee's Air, Plumbing & Heating and would highly recommend them!…read more Our AC suddenly stopped working during the Las Vegas summer, and another company told us it would be a few days before they could come out--which just isn't practical in this kind of heat. I called Lee's, and the entire process was quick and easy from start to finish. Their automated phone system was surprisingly simple to use to create an account, and I was quickly connected with a friendly representative who found an available technician within a three-hour window. Less than two hours later, Brian called to let me know he was about 15 minutes away. I also received a text with his photo and notification that he was on the way, which was a nice touch. Brian and Marco quickly diagnosed the problem, had the replacement part on hand, and got the AC up and running right away. From the time I called to having cold air again, the entire process took about three hours! This was my first time using Lee's Air, Plumbing & Heating, and I was extremely impressed with their professionalism, communication, efficiency, and customer service. Huge kudos to Brian, Marco, and the entire team for making what could have been a stressful situation so easy. I'll definitely use them again and highly recommend them to anyone in need of HVAC service.

Holy crap. This…read morecompany will squeeze you dry every chance they get. Predatory flat-rate pricing, aggressive padding, and their workers are probably paid by commission and trained to be as charismatic as possible. Once you sign, you cannot argue down the bill. Pretty much every service they have offered and charged for is 2x the price. They do not work very fast, and do a very uninformative and sub-par job. Don't get yourself tied in with them. Go for a second opinion, or a third. Do your research and avoid large scale bureaucratic companies like this. Save your money.

My husband and I have been using Pure Plumbing since the day we moved to LV in 2019. They are…read moreknowledgeable, honest, and worth every penny! We have decided to sell our home and with that comes the buyer's home inspection process. The buyer's inspector suggested that our double sinks were not up to code and required repair. To appease our buyers, I immediately called Pure Plumbing to correct the issue. Francis C. was dispatched to my home today in regard to the above matter. Turns out, the sinks are very much up to code. He took several pictures, cited plumbing code, etc. I was relieved that we did not require a repair and that Francis and Pure Plumbing was so honest with me. Francis provided me with documentation of his findings that I can keep for my records and also provide to the realtors/buyers. It has been a pleasure doing business with Pure Plumbing and I highly recommend them for all of your plumbing needs. I hear they have a top notch AC/HVAC division as well.(we never required their services for that though :) )

To start, scheduling the appointment was easy and the office staff were attentive and professional…read more The company was running a $19 promotion for what was advertised as a coil cleaning and inspection service, which sounded like a great opportunity to have my mini-split system checked out. Unfortunately, my experience changed once the technician arrived. After discussing my concerns, only a very limited inspection was performed. The technician checked my refrigerant lines by hand and, during the process, tore part of the insulation covering the lines. The insulation was left damaged without being repaired, repositioned, or taped back together. I explained that I had recently cleaned the system myself and had been experiencing performance issues afterward. By the time of the appointment, the system had fortunately started operating normally again. Despite my concerns, the technician did not perform what I would consider a thorough inspection of either the outdoor unit or the indoor head unit. Several areas I asked about were dismissed with comments such as, "Don't worry about that, it doesn't need cleaning." When I later asked about replacement options and newer systems, the conversation quickly shifted toward sales estimates. I was quoted approximately $11,000 for a new ductless mini-split installation. While I understand labor, materials, permits, overhead, and warranties contribute to installation costs, the estimate seemed significantly higher than I expected. What confused me most was that the technician appeared far more interested in discussing replacement options than addressing the maintenance concerns I originally scheduled the appointment for. At the end of the visit, I was informed there would be a $19 charge. Assuming this was being collected before the advertised coil cleaning service was performed, I also provided a $20 tip. However, the technician then left without performing any coil cleaning service. In the end, I paid for a service call, had insulation on my system damaged, received very little troubleshooting or maintenance assistance, and never received the coil cleaning that was advertised and expected. I left the experience disappointed and feeling that my concerns were never properly addressed. Based on my experience, I cannot recommend this service.

Have had the pleasure of working with with both Brandon and Nick from Vegas Valley Plumbing on a…read morecouple of plumbing issues. Both times they were able to come out quickly to assess and resolve the issues.

I requested a free estimate to diagnose what I thought to be a main line clog! Within minutes, I…read morewas contacted by Vegas Valley Plumbing/Technician at my home same day!! Discovered that I had no clog but needed a toilet replaced! The job was completed within 2 hours/same day service! AMAZING service, friendly staff and great customer service! Bailey was the best and most careful, considerate when arriving to my home to diagnose and complete the job! I have never had to replace a toilet in the past so can't compare rates! The cost to complete the job with such care and efficiency was impressive beyond the haggle and time that I exhausted "shopping around!" Highly recommend! A1 customer service!

I can't say enough to express our upmost appreciation for the time, quality, and kindness that…read moreKevin and his trainee, Javante showed us during our service call. We called Legacy Air to take advantage of their summer AC tune up special. When Kevin came out he explained to us what his visit will entail, which included taking a look at our furnace. That seemed odd to us since it was summer but he took the time to explain that 30% of the AC function is facilitated by the furnace. We've been in our home for 9 years. Every year we've had another company come out and service our AC and never have they explained to us that the AC and furnace work hand in hand nor did they look at the furnace when they came out to service the AC. After inspection of our AC unit Kevin came in and went over everything that is going on with the unit in full detail. He told us we had a leak, which we were aware of but he offered us the option to apply a seal to add to the fluid that he would add into the AC system and would be back in a month to see if it worked. We have never had any other company offer us the option of a seal. He spent 2 hours working on our system in this Las Vegas heat, all the while keeping in good spirits. At the end of the service, Kevin offered us a membership for a year that includes service for AC, furnace and plumbing. After the amazing service provided by Kevin and his trainee Javante, we couldn't turn down the membership. We've requested that Kevin be our service provider going forward.

Legacy was once a reputable company, but over the past one to two years the quality of service has…read moresignificantly declined. During that time, I have repeatedly been given inaccurate information regarding service recommendations and repairs that later appeared unnecessary. Today's service appointment was the most concerning example. I maintain a paid annual club membership that includes maintenance for both my tankless water heater and HVAC system. The technician arrived nearly two hours late and appeared exhausted. Most troubling, the scheduled tankless water heater flush -- the primary purpose of the visit -- was never performed. Instead, the technician took photographs and left without completing the service. Two days prior to this appointment I seriously considered canceling my membership due to ongoing concerns with the company's declining service standards. Unfortunately, I decided to give Legacy one final opportunity and renewed the membership. The outcome of today's appointment unfortunately confirmed my concerns. As a result, I will now be pursuing a chargeback for services that were paid for but not delivered. This level of service is unacceptable. After five years as a loyal customer, I expected professional conduct, timely service, and completion of the work that was scheduled. What occurred instead reflects a troubling lack of accountability and respect for long-standing customers.

Long time customer, had a hot water recirculation pump installed in order to not waste water…read morewaiting for hot water. Tyler was knowledgeable and with the owner, came up with a creative solution to install the pump so the space under the sink wasn't impacted. Appointment was timely. Have always been able to count on quality and dependable craftmanship.

Yelp Guaranteed. 4.7 Stars…read more Excellent Service. Hence the rating above. Our townhome community has several huge outdoor planters, which is for decor. But there were no drainage holes and that is causing some bubbling as well as white marks on one side. Before a major project, the other Vendor suggested we get a plumber to look at all of them. And it's a good thing that he made that suggestion. They were able to do this service. They didn't charge a crazy high amount. Since it was reasonable, we didn't hesitate to get this service performed. Thank You!

They responded to my request quickly and Did a great job at a fair price. Will use them again.read more

NOT RECOMMENDED. I set an appointment to have a plumber look at 2 drains that were draining…read moreslowly. The company refused to give me an estimated price range to clear a drain in advance of arrival. This was clearly done so I was locked in for the $79 show-up fee for the plumber to look at the drains and tell me within seconds that it was $574. What a joke and a con job, they would never collect that $79 if they told me their unreasonable prices in advance.