The Cat's Meow Inn truly is the Four Seasons for your feline loved one(s). I had never boarded my…read morefurbaby before and being somewhat of an overprotective mother had always preferred to have Hana stay at home with a trusted friend or family member rather than take her somewhere to be cared for while I traveled. But due to changing circumstances, I had to consider boarding recently. Sifting through the options on Oahu was daunting, but one choice stood out: The Cat's Meow Inn. From the very moment I inquired about boarding to even after my Hana was returned to me at the end of her cat staycation, Heather and Jamie of The Cat's Meow Inn showed me and Hana what superior service is. If you have never boarded your precious feline before and need to, The Cat's Meow Inn is the very best choice you can make! Read on for why. Heather is very thorough and her attention to detail in screening me and my cat was exemplary. Her process assured me that my pet would be entering and staying in only the most safe, clean, healthy, and supportive environment. The Cat's Meow Inn is the ONLY 24/7 cats only boarding operation, which put my mind at ease knowing that someone would be with my animal in the event of an emergency and also that my pet would not be traumatized by the presence of other four-legged species. (Let's face it, cats are the most singularly discerning of domesticated pets. Sometimes, even I wonder why she lets me stick around.) In addition to safety, sterility and round-the-clock security, Heather and Jamie do their utmost to provide a luxurious, spa-like experience for your pet. I received daily photos and text check-ins from Heather (all-included in the daily cost). Hana stayed in a private, spacious and cats-only environment on a memory foam cat bed (no cages!!) with bird and gecko TV, playtime on some really cool cat furniture, and was given lots of loving attention from Heather and Jamie. (I'm a little envious ...) Heather and Jamie also provided free pick-up and drop-off! I think Hana got a better vacation than I did! And all of this comes at the low fee of only $25/day, far below the other boarding facilities in Honolulu who offer less, have several restrictions, and charge a far heftier daily fee. I am now a firm supporter of cat boarding, but will only choose The Cat's Meow Inn. I am so grateful to Heather and Jamie for their amazing accommodations, high standards, and superior customer service and hospitality for Hana. I was really very stressed about how I was going to solve the care issue for my Hana and The Cat's Meow Inn took all of that stress away. If you are considering boarding, do not hesitate to book with them. You and your feline will be glad you did. If I could give them 10 stars, I would!

Extortion at its finest…read more No, Heather, I've never personally spoken to you, but my partner has--for hours. Apparently, you mistake paying clients for an open-mic audience to fill the void of your own social life. The only reason this isn't a zero-star review is because our cats came back completely fine both times, and your husband was actually pleasant. For professionalism, however, you get negative 4.7 billion stars. This goes far beyond the uncomfortably long hostage situations you disguise as "information verification." Back in March, we booked you for a month-long stay in June 2026. It was close to $2,000--not pocket change for us. So imagine our absolute bewilderment when, exactly two weeks before we were set to leave the country for a month, you asked us for a $1,500 loan. What a wild, unprecedented business model: soliciting a Paycheck Protection Program loan directly from your own patrons. We aren't here to keep your business afloat. I actually know exactly what the money was for, but here's a thought: maybe just raise your prices? Though, honestly, I find it hard to believe anyone is going to pay a premium to listen to you babble. After a long discussion, we decided we couldn't fund your personal requests. You assured us it wouldn't be an issue if we declined. That was after two separate phone calls begging for cash, during which you actually offered to "just run our card on file." You know, the emergency credit card you required us to leave with you. The sheer audacity to suggest violating our financial trust like that is staggering. My partner was understandably stressed as our departure grew near, but I gave you the benefit of the doubt because I try to trust people. Then came the barrage of six or seven texts still chasing the money. It was desperate, unhinged behavior. Predictably, exactly seven days before we left the island, you canceled our reservation. Fortunately for us, your behavior was so alarming that my partner had already canceled that credit card and scouted your competitors. One of them took us in last minute. If you want to run a business instead of a predatory text-thon, I suggest looking up the definition of boundaries.